Maven Research Reviews 101

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

A trustworthy, reliable, and credible app. Although payments took a while to arrive, they were processed promptly. The service is also excellent and responsive. Thank you, Maven App team. Continued su... See more

Company replied

Rated 4 out of 5 stars

Worked fairly smoothly, BUT although I can apparently only claim for the exact number of minutes on the call, of course it takes longer than this to prepare, as well as setting aside longer than the... See more

Company replied

Rated 5 out of 5 stars

Maven Research is a great place to find the experts with the knowledge you company is looking for. Maven specialists will guide you from start till end, making the process as smooth as possible. And... See more

Company replied

Rated 3 out of 5 stars

For the most part I've had good experiences with Maven. However, they tend to fall short on reimbursement for surveys. I've encountered several instances where a payment was offered to take a survey... See more

Company replied

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Company details

  1. Market Researcher
  2. Business and IT Consulting Agency
  3. Business Management Consultant
  4. Consultant
  5. Recruitment Service
  6. Research and Product Development

Written by the company

Maven Research is a leading microconsulting firm that operates a global network of industry experts and thought leaders. We facilitate connections between professionals who want to share their knowledge and individuals seeking expert insights. Our unique microconsulting platform utilizes cutting-edge technology, including social networking tools and advanced knowledge capture methods, while ensuring a secure, controlled, and conflict-free environment. If you're keen on joining our network as a Maven consultant and earning compensation for sharing your expertise, you can sign up by clicking here: https://www.maven.co/become-a-consultant-sign-up On the other hand, if you're in search of an expert consultant for your specific needs, you can FIND AN EXPERT CONSULTANT by clicking here: https://app.maven.co/x/inquiry/add


Contact info

3.9

Great

TrustScore 4 out of 5

101 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A trustworthy App

A trustworthy, reliable, and credible app. Although payments took a while to arrive, they were processed promptly. The service is also excellent and responsive. Thank you, Maven App team. Continued success and prosperity to you all.

2 February 2026
Unprompted review
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Reply from Maven Research

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that you find the Maven app trustworthy and our team responsive. We truly appreciate your patience as your payments were being processed and are glad everything arrived smoothly.
We’re grateful to have you in the Maven community and look forward to continuing to bring you productive opportunities and a consistently great experience. Thanks again for your support!

Rated 1 out of 5 stars

I haven't been paid for a survey that I completed

I haven't been paid for a survey that I completed. There's something strange reason this company thinks that they can get paid from your work product and not pay you for what you have completed. They make you wait 10 days after you submit your work for it to be approved although they approve my late then after the 10 days they expect you to wait another 10 days before you were paid well that time is up as well they haven't paid me they are ignoring me your customer service is non-existent and they are purposely holding my payment back I got in touch with your payment provider and was a form unofficially that they were told to hold my payment back I want my money from them and I don't understand why they think it's all right to do this to someone who is a single mother and who works sometimes 18 hours a day to provide for me and my son. They are very unethical in their dealings and I would suggest that no one ever ever participating in any of their activities because if you get paid as a crap shoot no one should have to worry about whether they're getting paid for work that this company has already gotten paid for. After being told that I would be paid once the 10-day. Was up now that the 10-day period is up I am being told that they are experiencing technical issues I don't believe them and I know the four fact that they are lying they refuse to pay me my money

30 January 2026
Unprompted review
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Reply from Maven Research

Thank you for taking the time to share your experience. Please know that it is never our intention to cause inconvenience or distress.
We would like to clarify that there has been no delay in processing your payment. According to our Maven Payment Policy, all payments are processed within ten (10) business days after approval. Our records show your payment was processed on February 2nd, 2026. Please note that business days do not include weekends or holidays, which can sometimes cause confusion when calculating timelines.
We appreciate your understanding and the work you contributed at Maven.

Rated 1 out of 5 stars

Bunch of crooks unfortunately

Bunch of crooks. They accepted my survey results. After 1 month of non payment they automatically cancelled my survey response so they cant pay anymore

8 January 2026
Unprompted review
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Reply from Maven Research

Sorry to hear about your experience and understand the concerns regarding payment. We attempted to locate your Maven account but were unable to find a matching profile.
We are committed to resolving any issues and would be happy to review your case. Please share your account or profile details with us at info@maven.co so our support team can investigate and provide assistance.

Rated 5 out of 5 stars

Process worked well.

17 November 2025
Unprompted review
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Reply from Maven Research

Thank you for the 5-star review! We’re glad to hear the process worked well for you. We’re always striving to make each engagement smooth, clear, and worthwhile, and feedback like yours helps reinforce that standard. We appreciate you being part of the Maven community!

Rated 5 out of 5 stars

The discussion been very useful and…

The discussion been very useful and helpful for business development

25 November 2025
Unprompted review
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Reply from Maven Research

We’re very glad to hear the discussion was useful and helped your business development efforts. We look forward to many more productive conversations with you here at Maven Research Expert Network!

Rated 1 out of 5 stars

Dishonest and misleading

I went through profile setup and "training" (more of a promotion) before responding to a survey. After completing the survey, which was supposed to pay a fee to me, I was told that the survey reached its goal of participation and my input was not required. This should have been told BEFORE I answered all survey questions. I do not trust that Maven Consulting is operating honestly.

16 November 2025
Unprompted review
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Reply from Maven Research

Thanks for sharing this — we understand why it felt unfair. Most research studies have quotas set by the client, and sometimes those fill while someone is still completing a survey. When that happens, responses stop being accepted and incentives aren’t issued, which is a standard practice across the research industry, not unique to Maven.
The “training” you mentioned is our annual consulting orientation video for anyone who may take part in paid consulting or surveys, so you won’t be prompted to watch it for every project.
Your time matters to us, and we’re working on clearer upfront messaging around quotas and eligibility.

Rated 5 out of 5 stars

From the initial request

From the initial request, set up of the consultation and the interview process - everything was great.

6 November 2025
Unprompted review
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Reply from Maven Research

We truly value your kind words! We’re thrilled to hear that every step, from the initial request to the interview process, went smoothly with Maven. Your support means a lot to us!

Rated 5 out of 5 stars

Wonderful Consultation Journey

Had a seamless consultation scheduling till delivery experience till date

28 October 2025
Unprompted review
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Reply from Maven Research

Thank you for your kind words! We’re glad to hear your consultation experience went smoothly from start to finish. We really appreciate your feedback and look forward to working with you again!

Rated 5 out of 5 stars

Interview well conducted

Highly professional service with competent person carrying out the interview.

20 October 2025
Unprompted review
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Reply from Maven Research

Thank you for your feedback! We’re thrilled to hear that your interview was conducted professionally and that you had a positive experience. We appreciate your kind words and look forward to assisting you in future opportunities.

Rated 5 out of 5 stars

Great experience

1 October 2025
Unprompted review
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Reply from Maven Research

Thanks for letting us know about your Maven experience. We’re delighted it was a positive one and value your expertise.

Rated 5 out of 5 stars

Slag Management in US-Based Steel Mills

Very easy to consult with requests of client.
Payment was too slow (15 Days).

18 September 2025
Unprompted review
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Reply from Maven Research

Thank you for sharing your experience and for contributing your expertise on slag management in U.S. steel mills. We’re glad to hear the consultation process went smoothly and appreciate your feedback about payment timing. Input like yours helps us better understand where participants see opportunities for improvement. We appreciate your partnership with Maven.

Rated 5 out of 5 stars

Wonderful experience

My experience was wonderful with a very well-organized consultation. Maven was excellent in communication and always provided timely reminders about the date and time of the session.

17 September 2025
Unprompted review
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Reply from Maven Research

Thank you for your feedback! We’re thrilled you had a well-organized consultation through Maven Research Expert Network. Our mission is to provide B2B professionals with seamless scheduling, timely communication, and access to impactful expert consultations that connect industry leaders with decision-makers for smarter insights.

Rated 5 out of 5 stars

The interview occurred on time

The interview occurred on time, and there was sufficient contact information provided to make the connection trouble free.

13 August 2025
Unprompted review
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Reply from Maven Research

Thank you for your feedback! We’re glad to hear that the interview went smoothly and that the contact information provided made the connection trouble-free. We look forward to continuing our collaboration!

Rated 5 out of 5 stars

Level of professionalism and follow up

Level of professionalism and follow up

8 August 2025
Unprompted review
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Reply from Maven Research

Thank you for highlighting our professionalism and follow-up! We’re glad to know your experience has been positive, and we appreciate you being part of the Maven expert network.

Rated 5 out of 5 stars

An efficient and pleasant job finder.

Maven makes it easy to reply and interact with the client. In my several experiences, they were always timely and professional in both service and payment.

11 August 2025
Unprompted review
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Reply from Maven Research

We’re thrilled to know that you’ve found Maven to be an efficient and enjoyable way to connect with opportunities. We’re glad to hear that you’ve had positive experiences with our platform, from connecting with clients to receiving timely payments. Your feedback motivates us to continue providing efficient, professional, and seamless service. We look forward to working with you again!

Rated 2 out of 5 stars

Delayed payment experience, no response to outreach

I have two outstanding balances and I am waiting for Maven to pay. One is for a referral and one is for a successfully completed consultation. My outreach to your team has gone unanswered and I show “no pending payments”.

5 August 2025
Unprompted review
Maven Research logo

Reply from Maven Research

We’re sorry to hear about the concerns regarding your payments and the difficulty reaching us. We take payment issues very seriously and want to ensure you have full clarity on your account status.
Based on our review, your payments are in progress and there are no delays. You may find confirmation emails in your Maven Mail, which provide details on payment processing and timelines. Thank you for being a part of Maven!

Rated 5 out of 5 stars

The supporting staffs of Maven are GREAT!

The supporting staffs of Maven are very professional and dedicated. Last week when my client did not show up for a scheduled meeting, I notified Maven staffs right away. Within hours they were able to reschedule the meeting with my client and sent me the invite. This week I had a successful meeting with my client and discussed important matters with them. This would not have happened without the excellent work by Maven staffs.

28 July 2025
Unprompted review
Maven Research logo

Reply from Maven Research

Thank you for your kind words! We’re delighted to hear that our team was able to quickly assist in rescheduling your meeting and that it led to a successful discussion with your client. Providing timely, professional, and dedicated support is our priority, and it’s wonderful to know our efforts made a difference for you. We truly appreciate your trust in Maven and look forward to supporting you in future projects.

Rated 1 out of 5 stars

Scam be aware!

Scam be aware!! I completed a survey for over half an hour until the very end ("thanks for your participation") just for Maven to tell me afterwards that I did not qualify or they already had enough answers (they just kept coming up with nonsense why they shouldn't compensate me). Avoid at all costs!!!!

5 August 2025
Unprompted review
Maven Research logo

Reply from Maven Research

We’re sorry to hear about your experience and appreciate you sharing your feedback. Our records indicate the survey was marked by the provider as abandoned or unengaged, which can result in removal under their security terms. We understand this can be frustrating, and recommend checking the estimated completion time before starting to ensure you can finish the survey in one sitting. If you’d like more details about your session, please reach out to our support team. We value your participation and feedback as we work to improve the Maven experience for everyone.

Rated 4 out of 5 stars

The only issue i have is the wait for…

The only issue i have is the wait for getting paid we do the surveys right away but wait weeks to get paid

25 July 2025
Unprompted review
Maven Research logo

Reply from Maven Research

Thank you for sharing your feedback. We understand that waiting for payment after completing a survey can be frustrating. All responses go through a necessary review process to ensure they meet the quality and compliance standards expected by our clients. While this process can take time, it helps maintain the integrity of our platform and the value of your contributions.
We genuinely appreciate you taking the time to let us know how we can improve the expert experience on Maven. Your participation is important to us.

Rated 2 out of 5 stars

Brilliant Plan for THEM

Here is what they do imho. They send you a survey , wou fill out sometimes quite a bit of data and then they tell you that you don't qualify BUT they have already captured your data. Brilliant in a way , the old carrot on the stick , but quite duplicitous. So if you want to give your data away for free (I mean with the carrot being a payment) and then be told you don't qualify repeatedly then this is the place for you I read your response and I do not believe you

6 July 2025
Unprompted review
Maven Research logo

Reply from Maven Research

Thank you for taking the time to share your feedback. We understand how disappointing it can be to complete survey questions and then find out you don’t qualify. Unfortunately, qualification is based on specific criteria set by our clients, and sometimes additional details are needed to determine eligibility.
Please be assured that your data is never used or sold outside the context of survey participation. We strictly adhere to data privacy and protection standards, and take this responsibility very seriously. We’re continually working to improve the experience for our Maven participants, and your input helps us do just that.

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