Meller Reviews 42,642

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the good quality of the products, highlighting the stylish and modern design of the sunglasses. Consumers also find the lenses provide excellent UV protection and reduce glare. Furthermore, the price is considered affordable, and the delivery service is fast, with well-packaged items. The reviewers also mentioned the frames are sturdy and comfortable. The artistic design gives them a unique and inspired look. However, opinions on orders are mixed, with some people experiencing issues such as incorrect items, delays, or additional fees.

Based on these reviews

Rated 4 out of 5 stars

Bought two pairs of sunglasses. I liked the one pair (cool design and pretty sturdy), but the other pair isn’t the best quality, and to note, they are both made quite small. I don’t know if these gl... See more

Company replied

Rated 4 out of 5 stars

After a failed delivery with DHL and zero help from the DHL client desk I contacted Meller. Renata helped me and was absolutely amazing. Even though they were not on time anymore for my holiday she... See more

Rated 5 out of 5 stars

First time order, very impressed with the website, easy to navigate and clear. Two pairs for the price of one, chose the same frame design but with a different colour lens. Order despatched really q... See more

Rated 5 out of 5 stars

I’m very happy with these sunglasses. They look stylish and modern, and they fit comfortably without feeling too tight or heavy. The lenses provide excellent UV protection and reduce glare, which make... See more

Rated 5 out of 5 stars

One of the best sunglasses companies and brands, this company offers excellent value, quality, and customer service. They also provide very fast shipping, with items arriving within four days from S... See more

Rated 5 out of 5 stars

Glasses are good quality tbh I’m pleasantly surprised! I would recommend reading the sizes / dimensions of glasses since they’re all technically unisex - but some of the frames are a little larger to... See more

Rated 5 out of 5 stars

I bought two pairs of sunglasses, and both were great, but I liked the black one more. The quality, the material, and the packaging were excellent, and that’s what I really liked about your brand.... See more

Rated 5 out of 5 stars

Always been a ‘name brand’ girl but these glasses are so bloody good, not just great styles and colors, but comfy to wear, fast postage and beautifully packaged. Will definitely be adding to my grow... See more

Rated 5 out of 5 stars

I’m very happy with my Meller sunglasses. The design is modern, the lenses are clear, and they feel very comfortable even after long use. Packaging and delivery were also excellent. I would definitely... See more

Rated 5 out of 5 stars

Great designs, ordered twice, in first order the glasses were a small fit but then I checked the measurements and it was my fault for not checking. I ordered another few pairs that were of larger dime... See more

Rated 1 out of 5 stars

I made the mistake of listing my address improperly. Reached out to customer service five times to change with no response. On the sixth time I got a response which told me I had to contact the shippe... See more

Company replied

Rated 5 out of 5 stars

Bought 2 models, Ekon and Kobe. Initially persuaded by a deal thinking these are a social media marketing ploy. Turned out to be false to my pleasant surprise. Quality: On par with competitor... See more

Rated 5 out of 5 stars

The sunnies are lovely, just like the pictures on the website. They seem solid and good quality. The packaging was curated and secure for international shipping. Shipping itself has been fast and smoo... See more

Rated 5 out of 5 stars

I originally received two pairs of glasses with faulty lenses. After leaving a review stating how much I loved the look of the glasses but couldn’t use them as they distorted my vision, Renata contact... See more

Company replied

Rated 5 out of 5 stars

My original review I complained about how the pair of glasses I received were defective and the hinge. I didn’t reach out due to the headaches of dealing with customer service. Not only did this com... See more

Rated 5 out of 5 stars

Super fast shipping to Canada, it came in 2 days! There are import fees for us Canadians but they aren’t insane. Glasses are well made, I really like the ones I got, I’m usually sceptical when buying... See more

Rated 5 out of 5 stars

Easy ordering fast delivery and beautiful sunglasses. Always a bit wary buying from an advert on instagram so wasnt sure if they would be ok but believe me they are top quality. Very happy with my pur... See more

Rated 5 out of 5 stars

I bought two pairs of glasses, and I was impressed by their high quality. While I loved both styles, one unfortunately arrived crooked and didn’t fit well on my face. The Meller team was eager to help... See more

Rated 4 out of 5 stars

Great customer service, I had an issue with the quality and it was resolved immediately.

Company replied

Rated 1 out of 5 stars

The order was very quick! It took a couple days from ordering which was surorising. I was not sent the correct order however, and the frame colours are very different from the website - I got olive gr... See more

Company replied

Rated 1 out of 5 stars

These are literally the cheapest sunglasses I’ve ever bought. I’ve never written a review and felt compelled to write this because of how cheap they are. Also their customer service is a trip. I wa... See more

Company replied

Rated 1 out of 5 stars

Bestilling på rundt 700kr. Tollkostnad på 420kr. På nettsiden står det «Before finalizing the purchase, at the moment of choosing the shipping method, a notice will appear in case of incu... See more

Rated 3 out of 5 stars

It would be highly appreciated if you could offer a wider range of sizes for your glasses, as many other brands do. I recently purchased two pairs, but unfortunately, they turned out to be too large f... See more

Company replied

Rated 3 out of 5 stars

2.5 weeks, still haven’t received the glasses. Shop says logistic provider lost the glasses. However by tracking the provider never received the parcel. Customer support doesn’t react on reque... See more

Company replied

Rated 3 out of 5 stars

I placed an order for which the website stated a delivery time of 2 to 3 working days. However, the package only arrived after 8 days, far too late for the Christmas gift I intended to give. The tra... See more

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Rated 3 out of 5 stars

The glasses are pretty nice. The (big) downside was the checkout experience. Meller estimated taxes at about 40%, when in fact it was over 120%. It's absurd. Nothing I even bought abroad cost me that... See more

Company replied

Rated 2 out of 5 stars

I love the look of these sunglasses, but unfortunately, they are not designed with Asian facial features in mind. The nose bridge doesn’t provide enough support, so the glasses just slide down con... See more

Company replied

Rated 3 out of 5 stars

The quality of glasses are really high for their price they are greate but what realy was problem is delievery tracking system the package didn't come late but I couldn't track it also the system... See more

Company replied

Rated 1 out of 5 stars

I placed my order on November 9, and as of December 16, I still haven’t received it. I’ve contacted them twice, and each time they simply replied with the tracking number, even though I clearly explai... See more

Company replied

Rated 3 out of 5 stars

Chinese sunglasses, smaller than in the pictures, light and low quality. They look like the ones they give away for 3D movies. I paid $60 for three glasses and UPS charged me an additional $25 in ta... See more

Rated 1 out of 5 stars

At first you didn’t tell me that there were some hidden charges like the courier custom I don’t know what is this . 56.28 riyals payment before you receive the order. Never meller anymore . Besides th... See more

Company replied

Rated 4 out of 5 stars

Fast and efficient order. Glases quality exceed expectations. High quality material, sturdy and firm while wearing. Only issue I had a problem with when shopping to Canada was UPS and communication be... See more

Rated 5 out of 5 stars

Loved everything about the design of the glasses and when they arrived they were exactly as described. Speedy delivery and quality materials. Usually round glasses have thin metal frames but these ar... See more

Rated 4 out of 5 stars

This is already the second time this year that I’ve ordered glasses from Meller — I guess I’m officially a fan. Right now Latvia is completely grey all day, so I’m just waiting for a sunny, snowy wint... See more

Rated 5 out of 5 stars

The DHL post service called me saying the customs has stopped the product and I need to pick it up. I had to go to PRN Airport, and pay 34 euro extra. 17 euros for taxes and 17 euros for cargo (whic... See more

Company replied

Rated 5 out of 5 stars

I found Meller from Instagram ads and immediately drawn to its design. The website is very user friendly, and lots of lots very cool designs!. I was able to avail to their buy one get one f... See more

Rated 2 out of 5 stars

This was my second time purchasing Meller sunglasses. I re bought the same pair this time around because I liked them the first time but unfortunately lost them, but I still have my second pair from m... See more

Company replied

Rated 5 out of 5 stars

I had been checking out these bunnies for sometime - unsure of what shape. So finally ordered. 2 in my best shades and crossed my fingers- Spain to Australia..Well after approx a week of tracking (exc... See more


Company details

  1. Fashion Accessories Store
  2. Sunglasses Store
  3. Watch Manufacturer

Written by the company

Dressing your gaze with timeless and quality eyewear since 2014.

We design accessories inspired by simplicity and minimalism.

Written by the company

Our desire is to make your experience with Meller positive and satisfactory.
We are continually evolving/adapting our products and services, to satisfy your needs and tastes.

We resolve your concerns as quickly as possible

Free shipping for orders over 55 euros

Free shipping for orders over 55 euros
Answers in less than 48 hours

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

43K reviews

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Rated 5 out of 5 stars

Great Design + amazing Customer Service

I love Meller‘s design of their sunglasses, such individual statement pieces. But my personal Highlight is their Customer Service! I returned some of the Sunglasses to the the wrong address. Ana from their Customer Service responded immediately and refunded me the money. Overall a fantastic Customer Experience! 😍

13 February 2026
Unprompted review
Rated 3 out of 5 stars

Glasses are nice and stylish

Glasses are nice and stylish, especially at this price point. My only complaint was the choice of shipping company (Veho?). Didn’t arrive as tracking indicated, no updates to tracking even the day after it said it should’ve arrived.
I understand that shipping delays occur.. but it is expected that the tracking information is at least updated accordingly.

11 February 2026
Meller logo

Reply from Meller

Hi Scott,

Thank you for your message!

We are sorry to hear about the experience you had with the shipping company!
We have sent you an email to sort this out :)

Best,
MELLER Team

Rated 1 out of 5 stars

I feel disappointed that one of them…

I feel disappointed that one of them did not come with a case.

11 February 2026
Meller logo

Reply from Meller

Hi Laura,

Thank you for your review!

We apologize for any inconvenience this may have caused you!
We have just contacted you to verify it and offer a solution to this problem :)

Best regards,
MELLER Team

Rated 5 out of 5 stars

Everything was great

The glasses were delivered within 2–3 days of placing the order, exactly as stated on the website. I was also pleasantly surprised by the packaging, and the glasses themselves are very beautiful and of high quality. Thank you!

11 February 2026
Rated 5 out of 5 stars

Great customer service

I am coming back to write a new review. After not receiving them, Meller was quick to reach out and fix the issue. The glasses are very nice, very comfortable, and very affordable. Highly recommended.

11 February 2026
Rated 1 out of 5 stars

Terrible fitting glasses

Terrible fitting glasses. Also their return policy is horrible

10 February 2026
Meller logo

Reply from Meller

Hi Rachel,

Thank you for sharing your opinion!

We’re sorry to hear that you're not satisfied with the glasses!
Our team has sent you an email to help you with your return :)

Best,
MELLER Team

Rated 5 out of 5 stars

Great glasses

Great glasses. Top quality and very nice all around. Fit real good. Shipping was fast. Definitely gonna order some more. On another topic, the Customer Care Team solved me a problem with the courier in Costa Rica. 10/10 experience

12 February 2026
Unprompted review

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