MITO LIGHT® Europe Reviews 385

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their high quality and effectiveness. Many consumers have reported noticeable improvements in their conditions, such as reduced joint pain and increased energy levels. The devices are described as well-built, easy to use, and delivering results as promised. Consumers also express high satisfaction with the company's delivery service, noting its speed and efficiency. The customer service team is frequently commended for their helpfulness, professionalism, and genuine care. Reviewers appreciate the company's responsiveness and willingness to go the extra mile to ensure a positive experience, making them feel valued and supported throughout their purchase journey.

Based on these reviews

Rated 5 out of 5 stars

We’ve been using the Mito Light Lamp Starter 5.0 for about a month, and we noticed a clear boost in energy quite quickly. It’s easy to use, well-built, and fits smoothly into our daily routine. Overal... See more

Company replied

Rated 5 out of 5 stars

I started my red light therapy journey with the MITO LIGHT Starter 4.0 and have been genuinely impressed great build quality, simple to use, and I’ve already seen positive results in my various join... See more

Company replied

Rated 5 out of 5 stars

I bought a MitoLight 5.0 bulb. It is sensational, absolute medical grade device that packs a punch, 5 minutes a day are enough to see result. Company is reputable, customer service is delightful.... See more

Company replied

Rated 5 out of 5 stars

very clear communication, tracking works perfect. Suggestion to offer customers (at extra moderate cost) a support to hold lamp type Bulb 5.0. Treatment is for my problem with shoulders and hands....... See more

Company replied

Rated 5 out of 5 stars

After buying the Mitohacker 5.0 and a regular stand, I realized another stand would be a much better fit. So I asked for exchanging the stands which they would do without any questions asked and guide... See more

Company replied

Rated 5 out of 5 stars

This company is true example of how companies should function. Up to date,with best products, on highest professional level, with greatest customer service (thanks to Jitka and Co). Simply the best.

Company replied

Rated 5 out of 5 stars

I never tried redlight, I watched a lot of video's before buying because I have a darker skin and rosacea.. I had notice that the masks with redlight was not that effective and strong as the panels so... See more

Company replied

Rated 5 out of 5 stars

I live in Sweden and bought a biohacker 4.0 a while ago. I really like their product and it has a attractive price point compared to competitors. As a customer I think this company is fantastic and t... See more

Company replied

Rated 5 out of 5 stars

I have now been using my light panel (Mito Light Starter 4.0) for 7 months, every other day, and there is no doubt about the effect! I have much more energy and a better mood than usual. I can highly... See more

Company replied

Rated 5 out of 5 stars

I’ve had the Mito light for a couple of weeks now and so far I’m impressed. The build quality feels solid and well-made, and the customer service was excellent from start to finish. It’s still early t... See more

Company replied

Rated 5 out of 5 stars

The MITO LIGHT Bulb 4.0 was an inexpensive way to test if red light therapy has any actual benefits. The device is well built and works better than I thought it would. I will likely purchase a larger... See more

Company replied

Rated 5 out of 5 stars

I had an absolutely amazing experience with MITO LIGHT. Their customer support is on another level - special thanks to Gida and Kuba, who were incredibly kind, patient, and professional throughout.... See more

Company replied

Rated 5 out of 5 stars

Everything went very well with the delivery, the handwritten note was very thoughtful, the device arrived very well packaged and has a robust and high-quality appearance. Assembly is easy and its use... See more

Company replied

Rated 5 out of 5 stars

Once again, Mito light remains best possible company for red and IR devices. Their services are top notch quality and we are more than happy to cooperate with them.

Company replied

Rated 5 out of 5 stars

Amazing customer service. I had serious issues with the delivery due to incompetence from the company providing the service to MITOlight. However, after reaching out to MitoLight, the Team did... See more

Company replied

Rated 5 out of 5 stars

Customer service at Mitolight was excellent! They took the time to answer my questions in a very prompt and thorough manner. Unfortunately for me, the light was purchased for someone else, so I can’t... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer service experienced from placing the order to expedited shipping and a most supportive after service team. I’ve had life changing results using mito RLT. I was experiencing debili... See more

Company replied

Rated 4 out of 5 stars

The product is great! The delivery was fast, the item itself is well finish and solid, and the lamps are doing just what I want them to do. It is easy to use and I'm already feeling some effects. Th... See more

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Rated 5 out of 5 stars

Perfect Service and exceptional quality based on sound scientific background at very acceptable price! After purchasing a Mitolight device for personal use, I bought a second one for my plastic surg... See more

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Rated 4 out of 5 stars

I really appreciated the fast shipping. The light itself looks and feels like a quality product. I’ve been using it consistently two weeks approx now, following all the distance and time guidelin... See more

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Rated 4 out of 5 stars

Good product, I am really happy with it. Unfortunately they did not ship a Swiss power adapter, so I had to organize one first. Furthermore, I had to pay 200 CHF for import and customs, which increase... See more

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Rated 1 out of 5 stars

Money loss – Beware! I want to warn others about the unprofessional communication. Their website states they’re based in the Czech Republic or Poland, but the only contact number provided is... See more

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Rated 5 out of 5 stars

We have been quite regular clients and all we can say is the Mito lights and its customer service are one of a kind and definitely the best in their field.

Company replied

Rated 5 out of 5 stars

Fast delivery and great product. Every order has handwritten note what gives bit of personal note to purchase.

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Rated 5 out of 5 stars

Awesome product and topped by amazing customer service Highly recommend and absolutely love the benefits I’m already getting from my panels.

Company replied

Rated 5 out of 5 stars

I received a fast answer for my enquiries. The person was empathetic, clear, professional, and sympathetic. I was given all the information and got delivered fast with a well functioning product

Company replied

Rated 5 out of 5 stars

Fast delivery, careful packaging..it was a great sorprise. Product works and Is very useful.

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Rated 5 out of 5 stars

Great product, great customer service. Bought my second product from them and recommended to people I love.

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Rated 5 out of 5 stars

Thanks for efficient process of selection and delivering! My MITO Light is so great with the obtained stand!

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Rated 5 out of 5 stars

After short time using the Mito Light Bulb I have only positive experience with their customer support and a high quality built device.

Company replied

Rated 5 out of 5 stars

Very satisfy of my lamp, using it for my tibia fracture and planning to buy biohacker now

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Rated 5 out of 5 stars

We bought our lamp last year and it's still working good! Love the fast shipping and quality of this product. Even our dogs enjoy our lamp!

Company replied

Rated 5 out of 5 stars

Top products, great service, quick dispatch and free delivery. Highly recommend!

Company replied

Rated 5 out of 5 stars

Great pre sale customer services, prompt delivery and excellent high quality product received

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Rated 5 out of 5 stars

Lovely company to deal with, nothing too much trouble. And also a good product

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Rated 5 out of 5 stars

I bought the big 4.0 and I am using it now for some weeks. I think it’s great and I love using it.

Company replied

Rated 5 out of 5 stars

Seriousness.Fast delivery.Fast response.Very helpful customer service.Great product

Company replied

Rated 5 out of 5 stars

Great communication, swift delivery, overall a great experience. Enjoying the light and its therapeutic effects.

Company replied

Rated 5 out of 5 stars

Everything was fine, the Product is awesome! 5 *

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Leading Central European brand of red light therapy devices ✅ Free Shipping ✅ 30-Day Money Back Guarantee ✅


Contact info

4.9

Excellent

TrustScore 5 out of 5

385 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

All was good

13 November 2025
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you for the nice review, Monika. :)

We are glad to hear everything was good on your side.

If you need help with your device, please get in touch with us, and we will assist you.

I hope you have a great day.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Energy boost

We’ve been using the Mito Light Lamp Starter 5.0 for about a month, and we noticed a clear boost in energy quite quickly. It’s easy to use, well-built, and fits smoothly into our daily routine. Overall, we’re really happy with it and would recommend it to anyone looking for a simple way to support their daily energy levels.

12 January 2026
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you for kind sharing your experience with the MITO LIGHT Starter 5.0. :)

It’s great to hear that after about a month, you’ve noticed a clear boost in energy and that the device fits smoothly into your daily routine.

If you have any questions, don’t hesitate to contact us. We’ll be happy to help.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Quality product

I like to finally get red light quality product for affordable price.

12 January 2026
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Reply from MITO LIGHT® Europe

Thank you for your kind feedback, Tomislav. :)

We are glad you’re enjoying a quality red light device at an accessible price.

If you’d need anything, call us or write us an email and we’ll help.

Wishing you great sessions.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Great product

Great product, convenient app, everything as seen at the website.

4 January 2026
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you so much for the wonderful feedback, Angela. :)

We are glad to hear the product and app work smoothly for you and that everything matched what you saw on our website. That is precisely the experience we want to deliver.

If you have any questions, call us or write us an email, and we will be happy to help.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Always GREAT service!!

Always GREAT service!!

13 January 2026
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you so much for your kind words, Trevor. :)

We really appreciate you taking the time to share this feedback.

It means a lot to our team and motivates us to keep delivering the best possible service.

If there is ever anything you need or if we can help with anything in the future, please do not hesitate to reach out.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Simply the best

This company is true example of how companies should function. Up to date,with best products, on highest professional level, with greatest customer service (thanks to Jitka and Co). Simply the best.

12 January 2026
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you for such a wonderful review. :)

Your words about being up to date, top products, a high professional standard, and great customer service mean a lot. We will gladly pass your thanks to Jitka and the team.

We work hard to keep this level every day and it is great to know it shows. Hearing that we are “simply the best” made our day.

If you ever need anything, just let us know. We are here to help.

Have a great day.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Very good product

Very good product

11 January 2026
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you for your feedback and the kind words, Stanimir. :)

We are happy to hear the product works well for you.

If you ever have any questions, just let us know. We are here to help.

I hope you have a great day.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

I bought a MitoLight 5.0 bulb.

I bought a MitoLight 5.0 bulb.
It is sensational, absolute medical grade device that packs a punch, 5 minutes a day are enough to see result.
Company is reputable, customer service is delightful.
Cannot recommend them enough.
It was delivered to Croatia(EU) within 4 days.
Best experience ever!

16 January 2026
Unprompted review
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you so much for sharing your experience with the MITO LIGHT Bulb 5.0. :)

We are thrilled to hear you’re enjoying it and that the delivery to Croatia went smoothly within 4 days. It means a lot to know you found our customer service delightful.

If you ever need anything, feel free to let us know. Our team is here to help you get the most comfortable and consistent use from your device.

Thanks again for your kind words and for choosing MITO LIGHT.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Good company, high quality lamps

We bought our lamp last year and it's still working good!
Love the fast shipping and quality of this product.
Even our dogs enjoy our lamp!

21 February 2025
Unprompted review
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you so much for the lovely feedback. :)

We are happy to hear your lamp has been going strong since last year and that the fast shipping met your expectations.

It made our day that even your dogs enjoy the lamp.

If you ever need anything, reply to this email, and we will be glad to help. Thanks again for choosing us.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

I received a fast answer for my…

I received a fast answer for my enquiries. The person was empathetic, clear, professional, and sympathetic.
I was given all the information and got delivered fast with a well functioning product

12 December 2025
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you for taking the time to share this wonderful feedback, Marion. :)

I am glad you received a fast reply to your enquiries and that our communication felt empathetic, clear, professional, and sympathetic.

It is great to hear your order arrived quickly and the product is working well. That is exactly the experience we aim for.

Thank you again for your kind feedback.

If you need anything, do not hesitate to contact us.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great product

12 December 2025
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you for your review. We’re glad to hear the delivery was quick and that you’re happy with the product! :-)

If you have any questions or need tips for getting the most out of it, we’re here to help. Enjoy!

Petra, MITO LIGHT

Rated 5 out of 5 stars

Top line products and great customer service

I live in Sweden and bought a biohacker 4.0 a while ago. I really like their product and it has a attractive price point compared to competitors.
As a customer I think this company is fantastic and their customer service is nothing less than the best I have ever experienced :-)

18 December 2025
Unprompted review
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you so much for your kind words and for choosing our Biohacker 4.0. :)

We are delighted to hear you are enjoying the panel, especially its value compared to other options. Your feedback about our customer service truly made our day.

If you have any questions, we are here to help.

Thanks again for the trust and support. If there's anything else we can do for you, please don't hesitate to contact us.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Great product

Great product. Timely delivery

11 March 2025
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you very much for your nice review, Paul! :)

Enjoy your red-light therapy.

If you need anything, do not hesitate to contact us.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

good product - clear communication

very clear communication, tracking works perfect. Suggestion to offer customers (at extra moderate cost) a support to hold lamp type Bulb 5.0. Treatment is for my problem with shoulders and hands.... and having to hold the lamp all the time starts hurting, so please.......

13 November 2025
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you so much for your five-star review, Ria! :)

According to the support, we have this Flex Lamp. https://www.mitolight.com/mito-light-flex-lamp/

If you need anything else, don’t hesitate to contact us.

Have a lovely day.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Great pre sale customer services

Great pre sale customer services, prompt delivery and excellent high quality product received

12 November 2025
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you very much for your incredibly nice feedback! :)

If you need anything, you can prove that we have also great post sale customer services.

Enjoy your red-light therapy.

Have a nice day.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Great product and great customer experience

After buying the Mitohacker 5.0 and a regular stand, I realized another stand would be a much better fit. So I asked for exchanging the stands which they would do without any questions asked and guided me through the process very professionally. All in all, I received a great product and a great customer experience. Thanks!

11 November 2025
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you very much for taking the time to provide such a detailed review, Andreas! :)

We are very happy to have been of assistance to you.

If you need anything more, don’t hesitate to contact us.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I had serious issues with the delivery due to incompetence from the company providing the service to MITOlight.

However, after reaching out to MitoLight, the Team did an amazing job at getting the shipment delivered.

What I really liked was something that is so rare nowadays, empathy, compassion and FAST responses.

The product is also amazing (Mitolight 5.0)

21 November 2025
Unprompted review
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you so much for your thoughtful review and for sticking with us through the delivery issues, Gene! :) We apologise for the inconvenience caused by our carrier partner and appreciate your patience.

We are glad our team could step in and get the shipment to you quickly. It means a lot to hear that empathy, compassion, and fast responses stood out to you.

Enjoy your red light therapy. If we can assist with setup, positioning, or establishing a routine, please don't hesitate to contact us. We are here for you.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Great customer support and a high quality device

After short time using the Mito Light Bulb I have only positive experience with their customer support and a high quality built device.

16 October 2025
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Thank you very much for your kind review, Željko! :)

We just try to be as good as our products.

Enjoy your therapy, and if you need whatever, don’t hesitate to contact us.

Jakub, MITO LIGHT

Rated 5 out of 5 stars

Exceptional Service and a Truly Great Company!

I had an absolutely amazing experience with MITO LIGHT. Their customer support is on another level - special thanks to Gida and Kuba, who were incredibly kind, patient, and professional throughout. I spoke with them twice, and they even called me back when they weren’t immediately available - that kind of personal touch is rare these days!

Their support was the final drop in the glass that made me choose MITO LIGHT, and I couldn’t be happier with my decision. Great company, fantastic attitude, and a team that genuinely cares about their customers. Highly recommended!

6 November 2025
Unprompted review
MITO LIGHT® Europe logo

Reply from MITO LIGHT® Europe

Dear Emo,

I think that you know it, because you’re a very clever guy, but I write it here: such a review is the best thing we could wish!

If you need anything, don’t hesitate to call (or write) us.

Have a lovely weekend!

Jakub, MITO LIGHT

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