More nutrition is the best tasting protein meal replacement, I have ever tried. Packaging is great . Samples of most products lets you try without a large outlay. Together with the concentrated frui... See more
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Werner-von-Siemens-Straße 8, 25337, Elmshorn, Germany
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Value and quick delivery. Drink is very refreshing with the right amount of protein.

Reply from MORE NUTRITION
While I love the products, the service is terrible. I managed to place an order at the end of December which was delivered to Prague on 6 January and went into storage on 9 January without any attempt to deliver. It was very difficult to get a hold of anyone at More Nutrition and even when I did, they felt it was not their problem as it had already left their warehouse. When I finally tracked it down and collected it from the post office, I got an email from More Nutrition stating that the parcel had been delivered by DHL. Impossible seeing as I had been the one who had collected it. Then this week I tried to place another order and for some reason the website would not allow me to choose my Prague address as the billing address. It kept going to my South African address. Unfortunately the website won't let you move forward without a billing address. After 3 messages to the helpline explaining that the billing address should be the same as the delivery address in Prague but the system won't let me choose it, I was told that unfortunately they don't deliver to South Africa, have a nice day. Prague is in Czech Republic, a neighbour of Germany, it shouldn't be so difficult.
Update in response:
Firstly, regarding the delivery. The parcel is still the responsibility of the sender until the handover. If the parcel is put in storage yet you as the sender do not give me any information or incorrect information regarding the delivery then the fault lies with you. The only information I could get out of More Nutrition was that the parcel left the warehouse. No information about what courier would deliver etc. I had to track it down at my local post office and once I collected it, More Nutrition sent me an email 'Yay, DHL has delivered your parcel'. Had More Nutrition given me the details regarding the delivery I could have tracked it down sooner but all I got was 'It's let the warehouse.' Absolutely no help in tracking it down. But I also suspect that More Nutrition didn't know how it was sent as by post and by courier as two different forms of delivery.
Then regarding the 2nd order I tried to place.
When I tried to place the order the 2bd time I deleted the South African details from my Google account but the More Nutrition site still kept filling in the South African details. I tried changing the payment method but I no longer had the option to do so. I tried deleting the order to start from the beginning but the site wouldn't allow this.
When I first emailed regarding the problem I explained the issues and attached screenshots, the response was 'There is no active order for you.'. Well if they'd read my email they'd realise there wouldn't be as the More Nutrition site wouldn't allow it.
Also when I was told that More Nutrition doesn't deliver to South Africa, I also sent screenshots and an explanation that I needed the parcel sent to Czech Republic. All I got was 'we don't ship to South Africa'. So my email wasn't read properly.
Service needs to be improved.

Reply from MORE NUTRITION
The best protein powder I have had in about 30 years of using supplements.
The vanilla ice cream flavour is my absolute go to - I never get bored of it. Add milk, ice, a banana and 1/2 avocado and it's heaven!

Reply from MORE NUTRITION
Meine Favoriten sind Iced Matcha Rasperry Panna Cotta und Milkyccino Mango-Kokos. Einfach super lecker und perfekt im Alltag!

Reply from MORE NUTRITION
Perfect, no problems using this protein powder, with other brands i get a lot of stomach ache. Not with this one.

Reply from MORE NUTRITION
Great products, prices and packaged with care and very speedy delivery.

Reply from MORE NUTRITION
Company is giving updates after purchase and delivery is on time. Customer care was excellent very friendly and quick response

Reply from MORE NUTRITION
Absolutely amazing. Stunning flavours and variety. The website is easy to use and the best protein products I've ever used.

Reply from MORE NUTRITION
Entering the delivery address. I had to enter it several times as it wouldn't accept it.
Despite it being correct, I received a message to say you cant verify it.

Reply from MORE NUTRITION
The website is easy to use and it’s very appealing. I ordered different products from the website, from different categories. I was informed regularly about my order and when it will arrive. Due to the holidays it took a bit longer, but this was totally fine. I got a free Zerup because of this which was a nice gesture.

Reply from MORE NUTRITION
I ordered a few years back… was kind of satisfied. Nice products, great taste. It’s fun to add a little kick in my yogurt with the chunky flavors, and drinking something different than just plain water during the day.

Reply from MORE NUTRITION
The Produkts are really good. I did not expect that they are so good. The delivery is ok, is there a Delay, then you will be informed by email. The Website is easy to use, so I can recommend this Store and the products.

Reply from MORE NUTRITION
Always great delivery and products are so nice especially love the protein snack bites. hope for more flavours in the future

Reply from MORE NUTRITION
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