MatchWornShirt Reviews 1,215

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the authenticity and quality of the products, especially the jerseys. People are very satisfied with the fast delivery service. The items are often shipped immediately and arrive quickly. Consumers also value the detailed information and certification provided for each item, enhancing the overall collecting experience. However, some reviewers have expressed concerns regarding the price. Additional costs such as duties, VAT, and shipping fees can make purchases expensive. A few consumers have also reported issues with the condition of autographs on shirts and the quality of framing services. Despite these issues, the general sentiment remains positive, with many customers willing to make repeat purchases.

Based on these reviews

Rated 4 out of 5 stars

i was not aware that i will have to pay 50 % duty, i am sure its in your t&c‘s but it was a shock to get to know. looking at the invoice, i thought postage and buyers premium (75 GBP) would include du... See more

Company replied

Rated 5 out of 5 stars

Great site for buying matchworn items with the coa provenance a massive plus to why I buy from them. I will however say that V.A.T of 20% plus and extra 15% for the ‘authentication’ process is extort... See more

Company replied

Rated 5 out of 5 stars

I've bought twice from Matchworn. The jerseys themselves are awesome. Just a bit of warning that they can smell--probably a good thing as you know they're the real deal. As for shipping, Amsterdam t... See more

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Rated 5 out of 5 stars

I’m a very happy customer on the MatchWornShirt (MWS) for around 4-5 years, I brought 50+ match worn shirts, player (FIFA) cards, match used soccer ball, and medals. This is the best company in the wo... See more

Company replied

Rated 3 out of 5 stars

For the Istrefaj shirt the signature is perfect but for the Puertas shirt it’s too bad the ink… on dirait que le joueur a signer et direct après ils se sont empressé de plier le maillot et c’est ce qu... See more

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Rated 1 out of 5 stars

Have bought many items from MWS and in the main excellent outcome but recently bought a framed shirt from outside the UK and got stung with as much in import taxes as I paid for the item… MWS replie... See more

Company replied

Rated 5 out of 5 stars

Amazing product extremely satisfied The shirt was unwashed and can visibly see the sweat marks which when buying a mws that's what u want. The auction went on a little longer than expected but with g... See more

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Rated 2 out of 5 stars

Payment and shipping were fast and correct. However, during the bidding process, the deadline was moved backward two times, one time when there was less than an hour left, after which the deadline was... See more

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Rated 5 out of 5 stars

Amazing experience all around. But i did happen to get custom charge for the shirt to arrive at my house, so disappointed because the shirt and shipping are already expensive 😭 I have to think few... See more

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Rated 1 out of 5 stars

They have started increasing the length of some auctions when the price is too low, this is bad form MWS, not everyone has 1000's of pounds to spend, give everyone a chance to win a low priced shirt.... See more

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Rated 5 out of 5 stars

I bid for and won a spot on the “Play on the Pitch Experience” at Ibrox Stadium. Being a huge Rangers fan this was an opportunity of a lifetime and the experience lived up to my expectations. I hop... See more

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Rated 5 out of 5 stars

MatchWornShirt is the best! They partner with all the football leagues I value such as the NWSL, Liga F, LaLiga and Premier League. The app is easy to use and now with the max bid option I don’t think... See more

Company replied

Rated 5 out of 5 stars

I bought a pro used bike from the website. Needless to say, I was initially a bit stressed given the amount of money involved (7,500€). And my experience was flawless! Within a day of me winning the... See more

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Rated 1 out of 5 stars

A poor experience. I wished I’d never got involved. Auction practices like no other I’ve ever experienced. And when that’s raised all you get are unintelligent AI type replies, that don’t answer que... See more

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Rated 5 out of 5 stars

I want to express how absolutely thrilled I am with the quality of the frame. The craftsmanship is nothing short of spectacular, and it truly lives up to every single penny spent. In fact, it has exce... See more

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Rated 5 out of 5 stars

Greetings. My Beşiktaş jersey, which I won in an auction on November 16, 2025, was delivered to me. Unfortunately, the jersey's NFC chip wasn't working. Efe from the Istanbul office responded very qu... See more

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Rated 5 out of 5 stars

Shirt came Match fresh! so had evidence and smell of use, but wonderfully packaged and QR code link to alll the applicable details and COA was an unexpected bonus , overall very happy and would buy ag... See more

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Rated 3 out of 5 stars

I don't think is it a bad company, however, I don't understand how they manage their products. All products received have arrived with stains (not related with the soccer match), which in one ca... See more

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Rated 5 out of 5 stars

Perfect 10/10, Loved the packaging it came in aswel, My 1st purchase so I was sceptical but when the shirt was smelling of B.O then I was convinced that they are actually match worn shirts, hopefully... See more

Company replied

Rated 1 out of 5 stars

On camera the autographs looked still okay. But upon arrival we noticed that the autographs are barely visibly. So under perfect lighting with a good camera it’s acceptable, yet with normal lighti... See more

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Rated 1 out of 5 stars

After spending over £700 on a pair of gloves, I was disappointed to receive them tossed in a cardboard box that had split open. There was no care whatsoever given to protecting them during transit. On... See more

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Rated 1 out of 5 stars

Shirt is a squad signed shirt with FA Cup Badge attached. The FA Cup is missing part of the lid. The signatures were completed with a black marker pen on a dark blue shirt with the ink running very lo... See more

Company replied

Rated 1 out of 5 stars

Really annoyed at this company. First time (and last time!) user and bought my son a signed napoli top. Paid on Tues approx 5pm uk time, update re delivery due 2 business days after, had to chase this... See more

Company replied

Rated 1 out of 5 stars

Paid a lot and then got an email from saying I need to pay import duty absolutely ridiculous to pay import duty on an English premier league club when am from England .feel ripped off will never use... See more

Company replied

Rated 1 out of 5 stars

If your shirt goes missing. Don't expect any accountability even if you clearly haven't signed for it. Currently trying to recover the funds £800 with my credit card provider On the basis of a true... See more

Company replied

Rated 1 out of 5 stars

The race suit was claimed to have been worn in the race. However, the race suit was found to be in brand new condition without any traces of use. Moreover, the photos taken in the race clearly show th... See more

Company replied

Rated 2 out of 5 stars

Purchased a match worn shirt with framing service. Despite the claims of a premium finish, I am left to question who looked after my shirt?! A visible rip that didn't happen in the match, covered in d... See more

Company replied

Rated 1 out of 5 stars

Beware of this seller. NOT TRUSTWORTHY. My item was almost $1000 Aud and was delivered to wrong address after I made TWO calls to confirm that it wasn't too late to do so. Otherwise I would have d... See more

Company replied

Rated 1 out of 5 stars

Good evening, what I don't like is that once you win an item at auction, there's no way to withdraw your bid if you no longer want the item. In my case, I didn't even like receiving a letter, along wi... See more

Company replied

Rated 1 out of 5 stars

Happy with the purchase and price not so happy with the import duty tax to buy a shit from an English prem club when I live in England it didn’t state there would be a duty when bought so feel ripped... See more

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Rated 5 out of 5 stars

Great deals for a great experience ! MatchWornShirt offers such a strong and confident place where you can find out some awesome shirts of football stars. New events are regularly organized, it's saf... See more

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Rated 1 out of 5 stars

I did not receive two of the shirts I'd bid on and won as apparently they had not received them from the club. Despite being prompted to pay immediately, my order had been shipped then I received an e... See more

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Rated 5 out of 5 stars

I’m very satisfied with MatchWornShirt. The communication was excellent, the service very professional, and everything was handled kindly and fairly. I won a match-worn David Hancko shirt, which... See more

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Rated 5 out of 5 stars

MatchWornShirt is the best place for authentic, player-worn football shirts. The auctions are exciting, the site is easy to use, and every item comes with proof of authenticity. Shipping is secure and... See more

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Rated 3 out of 5 stars

I didn't like that I wasn't informed of the real costs. I bought the shirt for €332 and later found out that I had to pay an additional approx. €200 for shipping and customs duties because England is... See more

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Rated 1 out of 5 stars

Unfortunately I would not recommend MatchWornShirts. Excited to received my shirt it has arrived damaged. The AIA has a crease through the middle which has three small hairline cracks. I... See more

Company replied

Rated 1 out of 5 stars

Misleading pricing by not mentioning VAT or commission up front plus expensive delivery costs from Netherlands when I doubt the shirt ever left the UK. Delivery had to be re-arranged because the driv... See more

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Rated 5 out of 5 stars

The following aspects need improvement: 1) Signatures should be placed on the jersey fabric instead of the number print. Disadvantages of signing on the number print: (A) Signatures made wit... See more

Company replied

Rated 3 out of 5 stars

I received a jersey that was advertised as 'match worn' by a player, however, once received the jersey was in an unworn, new condition. The.Support Team has responded my email enquiry and a promp... See more

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Rated 1 out of 5 stars

Terrible experience! Bought my item almost 1 month ago, payed TWO TIMES for the delivery and never received it. At the same time, bought another item that arrived in 10 days… the first one, is onl... See more

Company replied

Rated 5 out of 5 stars

MWS gives you the chance to get great pieces of sports history, with the guarantee that everything is authentic and comes directly from official clubs. I’m very happy with the three shirts I got here.... See more

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Rated 3 out of 5 stars

Positives Easy to use website, good customer services Negatives Vat etc added onto price of shirt, the shirt I purchased was advertised as match worn and signed, the shirt appeared to have been... See more

Company replied

Rated 4 out of 5 stars

Edit: Today customer service got much proactive and partially sorted the issue. Few hours ago I advised that I would much prefer to get 'any' match worn jersey of the football club that I w... See more

Company replied


Company details

  1. Sports Memorabilia Store
  2. Collectibles Store

About MatchWornShirt

Written by the company

OWN THE MOMENT
🖤 Official Partner of the Clubs
🖤 Authenticated by Fabricks
🖤 Worldwide High-Speed Shipping

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ABOUT US
We empower clubs, foundations, and charities to optimize their fundraising potential while giving fans the chance to own historic moments through match-worn shirts. Passionate about football and its fans, we handle the entire process—from shirt collection to live online auctions—creating excitement and ensuring every item is authenticated and quality assured. Memories may fade, but match-worn shirts, and the legacy they carry, last forever.

Explore

Worldwide and high-speed shipping

1-2 business days

No matter where you live, we’ll get your product to you as quickly as possible, usually 1-2 business days.

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

everything as expected

28 January 2026
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Reply from MatchWornShirt

Hi,

Thank you for the amazing review. We are glad everything was expected.

Kind regards,
MWS Support

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction, excellent customer service that goes beyond whats expected.

5 stars!

4 February 2026
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Reply from MatchWornShirt

Hi, 

Thank you for the five-star review! We are glad everything went smoothly and that it went beyond the expected. 

Kind regards,
MWS Support

Rated 5 out of 5 stars

Great site for buying matchworn items…

Great site for buying matchworn items with the coa provenance a massive plus to why I buy from them.
I will however say that V.A.T of 20% plus and extra 15% for the ‘authentication’ process is extortionate. Purchasing 2 shirts added an extra £300 to my order, so what seems like a good price suddenly leaves you less than happy at the checkout

27 January 2026
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Reply from MatchWornShirt

Hi,

Thank you for your feedback. We’re glad to hear you value the platform and the certificate of authenticity. VAT and authentication-related fees are applied in line with regulations and processes, and we aim to make all costs as clear as possible before checkout.

Kind regards,
MWS Support

Rated 5 out of 5 stars

Excellent

Easy to use, fast shipping, great offer!

2 February 2026
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Reply from MatchWornShirt

Hi Tomislav,

Thank you for the fantastic feedback! We are thrilled to hear that you enjoyed the experience and our fast shipping.

We look forward to seeing you at the next auction!

Warm regards,
MWS Team

Rated 3 out of 5 stars

I bought a pair of match worn boots…

I bought a pair of match worn boots from a specific game worn and signed buy a specific player and was not from the game they had stated and when I queried this they were uncertain what game they were actually worn in

2 February 2026
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Reply from MatchWornShirt

Hi Bradley,

Thank you for your feedback. We are sorry to hear about the confusion regarding the match details of your boots.

We can confirm that a member of our support team has already reached out to you personally to clarify the situation and resolve this matter.

Warm regards,
MWS Team

Rated 5 out of 5 stars

It's easy to bid and buy something

It's easy to bid and buy something - always quick delivery - only one remark : it is not always the right shirt that you show for the bidding, so that makes me hesitate sometimes to place a bid...

30 January 2026
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Reply from MatchWornShirt

Hi Sven,

Thank you for your review! We are happy to hear you appreciate the smooth process and fast delivery.

Regarding the images, because our auctions often go live during the match, we initially use digital representative so you can start bidding during kick-off.

As soon as the shirts arrive at our offices from the club, we photograph them and update the listing. You can always check back a few days after the match to see the real photos.

Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 5 out of 5 stars

Match worn shirt

Amazing product extremely satisfied The shirt was unwashed and can visibly see the sweat marks which when buying a mws that's what u want. The auction went on a little longer than expected but with great communication that's a minor issue extremely fast delivery

29 January 2026
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Reply from MatchWornShirt

Hi,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 4 out of 5 stars

You get what you pay for!!

You get what you pay for!!
Got the wining bid for a shirt, from payment to get it to my door, it was less than a week! From EU to US! Cannot recommend this service more than anything and you can verify your shirt! Only 4 stars because the charge for buyer's premium is bs.

30 January 2026
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Reply from MatchWornShirt

Hi,

Thank you for your feedback. We’re pleased to hear you had a fast and positive experience and that you value the authentication of the shirt. Buyer fees are displayed before bidding, and we aim to be as clear as possible about all costs involved.

Kind regards,
MWS Support

Rated 1 out of 5 stars

Have bought many items from MWS and in…

Have bought many items from MWS and in the main excellent outcome but recently bought a framed shirt from outside the UK and got stung with as much in import taxes as I paid for the item…
MWS replied to my complaint that it is in their descriptions but not clear and feel left down as a regular customer. Zero assistance or gesture to soften the blow - poor customer service.

29 January 2026
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Reply from MatchWornShirt

Hi James,

Thanks for your feedback. We are sorry to hear about your frustration regarding the import charges on your recent order.

To clarify, the location from which the product will be shipped is displayed on every product page to help bidders anticipate this. The shipping location is also available on the confirmation page, just before bidders place their bid.

When an item is an export, we do not charge VAT at checkout. Instead, these fees are charged directly by your local customs authority upon arrival. As we have no control over these government rates, we are unable to predict the exact cost or cover it.

If you are ever unsure about where a product is shipping from in the future, please feel free to email support@mws.com before bidding and we will be happy to assist.

Thanks for your understanding!

Warm regards,
MWS Team

Rated 5 out of 5 stars

Incredibile.

Incredibile.. i won bid and after 2 days my jersey was here.. so compliments to site and service

29 January 2026
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Reply from MatchWornShirt

Hi, 

Thank you for the amazing feedback! We are happy that everything was incredible from the site to the delivery. 

Kind regards,
MWS Support

Rated 5 out of 5 stars

The following aspects need improvement:

The following aspects need improvement:

1) Signatures should be placed on the jersey fabric instead of the number print.
Disadvantages of signing on the number print:
(A) Signatures made with marker pens on the number print may not dry immediately, and if the jersey is folded right away, the wet signature will smudge or transfer to other areas.
(B) The surface area of the number print is too small. Many players have to alter their usual signature style due to the limited space, and Son Heung-min is one such example, with many more cases unlisted.

2) The quality of marker pens used by some clubs is extremely poor, resulting in blurry signatures. It is incomprehensible why MWS's QC team failed to perform the final check and still proceeded with the auction of such items.

3) The speed of updating genuine jersey photos on the webpage is excessively slow; sometimes the real photos are only updated an hour before the auction starts. MWS has customers all over the world, and the auction closing time occasionally falls in the middle of the night, which is completely unfair to MWS customers in different time zones.

27 January 2026
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Reply from MatchWornShirt

Hi,

Thank you for taking the time to share such detailed feedback. We appreciate your comments regarding signature placement, marker quality, and the timing of photo updates. These points are noted, and we aim to work closely with clubs and partners while maintaining clear processes and quality standards across auctions.

Kind regards,
MWS Support

Rated 1 out of 5 stars

already reported by email my…

already reported by email my dissatisfaction.

28 January 2026
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Reply from MatchWornShirt

Hi Francisco,

Thank you for your feedback. We completely understand your disappointment regarding the availability of Sporting CP goalkeeper shirts.

Unfortunately, due to low stock levels from the team, these items are limited. However, please be assured that we are continuously working closely with the club to work on this so we can provide more unique items as possible for our collectors.

We appreciate your feedback, and since this is a limitation of supply rather than our service, we hope you might consider updating your rating. Thank you for your understanding.

Warm regards,
MWS Team

Rated 5 out of 5 stars

I really like the Match Worn Shirt

I really like the Match Worn Shirt platform. I often participate in its auctions and have won several jerseys from my favorite team. Now they've increased the commission, and it will be increasingly difficult to get a jersey because, in addition to the commission, there are taxes to pay, and the final price of the jerseys increases significantly.

27 January 2026
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Reply from MatchWornShirt

Hi,

Thank you for your feedback. We’re happy to hear you enjoy the platform and have had positive experiences winning jerseys. Buyer fees and applicable taxes are clearly displayed before bidding, and we aim to be as transparent as possible about how the final price is calculated.

Kind regards,
MWS Support

Rated 3 out of 5 stars

I have spent hours trying to make…

I have spent hours trying to make fabrick work and reguster my shirt for certificates. I can not locate or find help

27 January 2026
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Reply from MatchWornShirt

Hi, 

Thanks for sharing your experience! We will contact you privately to resolve the issue. 

Kind regards,
MWS Support

Rated 2 out of 5 stars

After an order u can’t block an account…

After an order u can’t block an account just becouse we must pay in 3 days . Very bad

20 January 2026
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Reply from MatchWornShirt

Hi there,

Thanks for your feedback.

The 48-hour payment window is a standard policy to ensure fairness to all bidders. This information is clearly stated in our Terms & Conditions, which are agreed to at the moment a bid is placed.

Since these terms were clear and transparent from the start, we kindly ask if you would consider removing or updating your review.

We hope this clarifies the situation and we appreciate your understanding.

Warm regards,
MWS Team

Rated 5 out of 5 stars

I’m a very happy customer on the…

I’m a very happy customer on the MatchWornShirt (MWS) for around 4-5 years, I brought 50+ match worn shirts, player (FIFA) cards, match used soccer ball, and medals. This is the best company in the world for match used items or issued items, all these items are certified and authenticated and there proof for the collections and signature after the game. The most items are certificated with a NFC-chip, which will shown on your mobiel device the details of the match of your item. The app is working quick and the items are well photographed and have a clear description. Customer service is also quick and helpful. Overall I have a great experience with this company,

20 January 2026
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Reply from MatchWornShirt

Hi,

Thank you so much for your amazing review! We’re delighted to hear that you’re such a happy customer and that you’ve been with us for such a long time.

We truly appreciate your continued support, and it’s great to know that you love all the features—especially having experienced the many changes and improvements along the way. Feedback like yours means a lot to our team.

Thank you again for taking the time to share your experience.

Kind regards,
MWS Support

Rated 5 out of 5 stars

Amazing experience all around

Amazing experience all around. But i did happen to get custom charge for the shirt to arrive at my house, so disappointed because the shirt and shipping are already expensive 😭

I have to think few times to make another bid.

19 January 2026
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Reply from MatchWornShirt

Hi,

Thank you for sharing your expierence! We're glad that it was amazing all around. We are sorry to hear that you didn't expect the customs fee. We always aim to display this as clearly as possible.

Kind regards,
MWS Support

Rated 5 out of 5 stars

Great service

Great shirt and exactly how it said it was. Very happy and quick delivery aswell

26 January 2026
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Reply from MatchWornShirt

Hi Courtney,

Thank you for the great review! We are delighted to hear that the shirt matched the description perfectly and that you were happy with the speed of delivery.

We look forward to seeing you at another auction soon!

Warm regards,
Team MWS

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