Mylee Reviews 3,632

My husband purchased items for my birthday Black Friday weekend which arrived promptly in time for the day. On opening the parcel sadly the Pressed Chrome Palette was damaged emailed customer support... See more

Love love love mylee. Been using it for about 9 months now and am even starting my own business now. The customer service is next level. Just remember that gel polish no matter what, contains chemical... See more

I've been having my nails done with a fantastic, local business for about a year. However, I unfortunately reached a point where I could no longer justify the cost. I did some research and found th... See more

I ordered a nail set for my sister for Xmas, only to learn almost immediately after ordering she already had the set! I contacted their support team to ask to stop the delivery and they replied righ... See more

I can’t fault Mylee products. I love the colours and quality and have been ordering from them regularly without any issues. However, last time I received the wrong item. Neren from customer service... See more

I ordered the Mylee Massive Kit for my partners birthday and the courier delivered it but left it on my driveway. The parcel was stolen so I contacted Mylee and was supported with my query by Emily.... See more

Ordered a few stocking fillers during black friday sales. Delivery was quick, sadly one item was missing. I addressed this through the contact form, and although it took a little bit of time to... See more

Love LOVE Mylee. I’ve had so many compliments on home done manicures with Mylee gel. Great colours and fantastic customer service, I have been trying to find a specific matching hot coral shade and ha... See more

Have wrote a complaint before and you replied saying we weren’t using the kit correctly followed the instructions and the last complaint and shock the kits just rubbish! Gel doesn’t cure properly and... See more

Had an issue with my mylee led lamp, messaged mylee and they were more then helpful, responded fast and after seeing the issue, sent me a free returns label for a quick replacement. Can’t ask for be... See more

I ordered the new gel nail wraps and wrap remover which hadn't arrived and it had been a week. I had ordered these for a reception party on the weekend. I contacted the support team and Beatrice looke... See more

Beatrice was amazing! 👏 Brilliant service! I had Mylee top coat gone bad 6 months after I ordered, which is outside of any return policy. I received a prompt replacement after sending some photos a... See more

Great customer service I received again from Beatrice. I emailed enquiring about an on going offer. She was quick with her response and very helpful as alway to get me the answer to my question. Solve... See more

After initially purchasing the Main Kit on Amazon, I ordered a few more gel polishes from Mylee. One of them arrived a much brighter colour than anticipated (my error for not picking up on the wor... See more

I had a problem with Yodel delivery of my parcel. It was my Christmas present. Beatrice was amazing, customer service at its best - arranged new next day delivery! No problem! Can’t recommend enough M... See more

The product we ordered was great and my daughter is enjoying learning to do gel nails on friends and family. I went back to customer service on a small issue and they came back to me straight away and... See more

Placed my first order with Mylee for a secret santa present. I was very impressed with the service. I had issues using their 15% discount code whilst placing the order, however, when I got in touch... See more

Just started my own little nail business and chose Mylee as my brand of choice …… I love it! So much help given on the website on application or trouble shooting and the choices of colours is amazing... See more

It doesn't even matter if the mylee polish range is good when their chosen delivery service (Yodel)is terrible. Yodel have lost my order for the last week and it appears impossible to get a hold o... See more

I have asked for the complaints department 3 times and they keep ignoring me. Once they have your money there aren't interested in helping you in anyway shape or form. They have even ignored my review... See more

I'm not normally the one to give a one star because of delivery issues, but I've never experienced anything like this. Yodel has been "trying" to deliver my order for a week now, each time giving me... See more

Been a loyal customer for years, but my parcel from Black Friday was not delivered to my address. Instead of being helpful and refunding or sending a replacement. They are siding with Yodel and saying... See more

I have not been able to get the nails to stay on. I followed the instructions to the letter and didn't give up after first couple of failures but they still pop off. I decided to try the 5 in 1 buil... See more

I bought a gel colour using the bottle swatch as my colour guide but the content didn’t match. I wrote to customer services who were brilliant. They are sending me the replacement colour of my choice... See more

I normally do not let reviews. I recently bought the pack with everything in, I even got extra things, followed the instructions, but the nails start chipping the next day. The quality is so poor unfo... See more

One of the Polishes I was sent was the wrong colour, after emailing the customer support team Beatrice kindly responded by promptly sending the right colour straight away and letting me know it was on... See more

I only like to buy off companies I can trust and Mylee is definitely one of them. My order was shipped the same day and Yodel received it the next day and was in the local depot, but 5 days later I st... See more

Purchased a Mylee main kit as I was sick and tired of the expense and time it takes to visit a nail bar and I’m so glad I did. Alongside the kit I also purchased a bottle of dehydrator to give my mani... See more

Ordered a nail lamp which isn’t cheap and it wasn’t delivered to the correct place. This means I’m out of pocket and don’t have the item. Got in touch with the customer service team multiple t... See more

There are lots of things I love about Mylee, they have great gel colours which last well, gel wraps are great, and lots of kit I’ve used from curing lamps to gel remover products. I would give them... See more

Been using their gel nail products for a couple of years and love it. Very good quality for a reasonable price. Recently had a small issue with an order but their customer service was fantastic! Issue... See more

Ordered what I thought was remover in the blue bottle. Been out of stock ages so did it quickly. Then realised it was a different product. Emailed customer service straight away to ask to cancel and... See more

Recently brought the builder gel bundle and a single polish. I signed up to receive the 15% off first order. I wasn't aware that sale items didn't count in the 15% new customer process. I emailed cust... See more

I've spent a lot of money on Mylee products and when my lamp started to over heat and burn the skin of two people I thought they would be able to assist me, apparently not. I was told to speak to a... See more

Updated: 24 Nov 2025 Following my review Eve from Mylee customer service reached out. She admitted there was actually incorrect information relayed to me beforehand regarding the point conver... See more

Really poor service from Mylee. Paid for my package and received all delivery confirmations. Yodel messaged to say package will be delivered Monday. It wasn’t delivered. I queried this with Yodel who... See more

Amazing customer service from Beatrice. She supported me through the returns process for a faulty lamp - and it wasn’t a smooth ride! Really appreciated her guidance. Always happy with my Mylee purcha... See more

Wanted to exchange my nail polish as it was not what I expected. Very easy process to contact customer services and very quick response from Sam and Mariah! Both were very nice and were updating me on... See more