Myprotein Reviews 206,310

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting the wide variety of protein flavors available and the quality of the items. The ready-to-drink options and protein-infused snacks are particularly well-received, with many appreciating their taste and convenience for staying on track with their nutritional goals. People also find the powdered peanut butter easy to cook with. Consumers frequently mention the fast delivery service as a significant advantage, especially when needing supplements quickly. The ease of selecting items and purchasing, along with accurate tracking and prompt dispatch, contributes to a positive shopping experience. The prices are also appreciated, with some mentioning that the products have great value for money.

Based on these reviews

Rated 4 out of 5 stars

Product damaged, protein drops, leaked over the whole order and now the mat in my porch smells of the product. Many photos of proof sent, Including the box before opening, wet through with drops. C... See more

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Rated 4 out of 5 stars

Great products from my protein but a letdown with there outside packaging I know its a nit pick but every order thats been delivered has had the bottom broken in. I do feel like this is partly the box... See more

Rated 5 out of 5 stars

My protein has a wide range of products to compliment many fitness and nutrition goals. Lots of choices in protein flavours in Impact whey and clear whey. The samples are also very useful f... See more

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Rated 5 out of 5 stars

"Really impressed with Myprotein.com's ready-to-drink options! The Impact BCAA Ready to Drink in Cherry Cola is super refreshing — proper cherry cola flavour without being overly sweet, and the 7g... See more

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Rated 2 out of 5 stars

Order before last was out of stock - impact whey - didn’t find out until after placing order. Updates on progress were slow and couldn’t estimate for me when stock would be available which surprised m... See more

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Rated 5 out of 5 stars

Downloaded the app, simple to order, have tried quite a few things, my favourite being the clear whey protein, least being the protein pancakes (won’t buy again). Oh, and I love the powdered peanu... See more

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Rated 5 out of 5 stars

I actually look forward to having creatine now instead of seeing the whole thing as an extra part of my routine. It’s actually annoying how tasty they are because I want to sit and eat them likes swee... See more

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Rated 5 out of 5 stars

I've recently discovered this company, as I've just hit 60 yrs old, & decided to do something about my overall health & fitness. I've subscribed & I'm currently using the chocolate protein diet whey,... See more

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Rated 5 out of 5 stars

Apart from Amazon and Argos, I find it rare to get something same day / next day! Amazingly fast delivery Items are top, Whey Impact Protein Powder and Creatine 👌 Also got Salt and Vinegar p... See more

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Rated 3 out of 5 stars

Myprotein what can I say other than stop using evri the worst delivery company ever. Leave things on doorstep ij s busy street boxes constantly ripped open. Absolute poor delivery service used but a b... See more

Rated 5 out of 5 stars

Great service, I Placed an order at midnight which qualified for free next day delivery. Was dispatched promptly and arrived that afternoon. Can't ask for better service than that. The compression bas... See more

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Rated 5 out of 5 stars

I tried the MyProtein Impact Whey Unflavored today after using Optimum Nutrition exclusively for a long time. It’s fine. Actually, it’s better than fine, t’s 95% of the same product for 50% of the pri... See more

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Rated 5 out of 5 stars

Great product choice and quick / easy to select items wanted and purchase. Ordered lunchtime Sunday; arrived midday post Monday I'm ongoing customer and consume products daily due to benefits and en... See more

Rated 5 out of 5 stars

Best range of products. Best value for money. Best tasting products. Orders dispatched extremely fast. Delivery always tracked correctly and usually arrives days earlier than quoted at time of orderin... See more

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Rated 3 out of 5 stars

Arrived, thrown over my gate on a very wet day so the contents has spilt out the box and 3 items had leaked, the syrup top was cracked and broken also 🙄.(not the fault of Myprotein but Royal Mail del... See more

Rated 5 out of 5 stars

MP have done it again with a quality pair of two in one shorts, ideal for general day to day running, training and HYROX events these are my go to. With a structured inner compression style pant these... See more

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Rated 5 out of 5 stars

Was recommended the clear whey by my daughter’s friend as I really enjoyed the vitamin water I have been having at the gym. As we were unsure of flavours, it was great that I was able to order a selec... See more

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Rated 2 out of 5 stars

Have used MP on a few occasions. Based in Northern Ireland the courier they use is EVRI which is where the problem lies as twice I have had a parcel lost, and MP do nothing about it until a certain... See more

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Rated 5 out of 5 stars

Really impressed with the new flavours ive gone for this time. My usual go-to is natural strawberry, great flavour & mixes well into milk or yoghurt, and vanilla, authentic vanilla taste & great in oa... See more

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Rated 1 out of 5 stars

Had placed an order, only 2 things out of 10 arrived. Box arrived damaged and clearly open. Contacted customer services and explained with photographs, just getting generic replied asking me to c... See more

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Rated 2 out of 5 stars

The delivery time was great! Unfortunately, the protein pancakes were a huge letdown. Completely inedible, they’re hard to even swallow. Shame really because if they had have been at least half decent... See more

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Rated 1 out of 5 stars

DO NOT ORDER ONLINE, AVOID. Ordered 27th December, it’s now 11th January and still no closer. Sarcastic staff, refusing to refund, refusing help in any way. Ignoring emails. Just keep getting the sa... See more

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Rated 3 out of 5 stars

Products from my protein, exceptional as always. delivery - utterly shocking. Yet again left in recycling bins rather than walk the 10m extra to the front door, cardboard was soaking and lucky produc... See more

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Rated 4 out of 5 stars

Some of the products ive tried so far are nice. Isolate salted caramel whey protein is good. Marvel peanut butter one is absolutely horrendous. Tiramisu flavoured one is 3.5/5 Hotel chocolate one... See more

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Rated 2 out of 5 stars

The price surges around 35% every year. Insanely greedy company. Black Friday sell was bad too. Edit: Actually the price surges are even higher then 35% yearly. Myprotein wont even take respon... See more

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Rated 1 out of 5 stars

I ordered three items, but only two arrived. No advise or note enclosed to tell me another item would be to follow. Complicated process to advise of missing item, although Myprotein agreed to send o... See more

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Rated 2 out of 5 stars

Protein powder still hasn’t arrived more than a week an a half after order. Iv had emails saying sorry for the delay but with no expected delivery timeframe. I switched from another brand to try this... See more

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Rated 2 out of 5 stars

Two bags arrived in a broken box, with one of them punctured and protein powered spilled everywhere. Took photos and sent to customer service. They sent me an email asking me to provide photos, whic... See more

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Rated 4 out of 5 stars

Good prices in the sale with extra off with new customer discount code. Initially visited the site for FlavaPowders which in strawberry and cream is excellent. Additionally bought Essential Whey Pro... See more

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Rated 1 out of 5 stars

Worst customer service, I am a regular customer getting my subscription delivered every month after 7 months I decide that I want to change chocolate flavour when I try to do it from my account it giv... See more

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Rated 1 out of 5 stars

If I could give zero I would. My partner ordered £250 worth of birthday presents for me and qualified for next day delivery. The order never came, customer service palmed me off several times befor... See more

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Rated 1 out of 5 stars

I can’t review on their website as there doesn’t appear to be an option. There must be a manufacturing flaw in their full finger weight lifting gloves. The thumbs are about an inch too long (I don’t h... See more

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Rated 3 out of 5 stars

Quit alot of products due to gastro issues, mostly amino acids as reading reviews can be very dangerous as they lower sugars and cause gastro bad. Went to re order whey isolate says 50% odd however £... See more

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Rated 1 out of 5 stars

Loyal customer (orders dating back to 2014) stupidly fell for one of their 3rd party Xmas offers (HelloFresh) which shouldnt have been running as was impossible to get the benefits, H.F wasted my mo... See more

Company replied

Rated 1 out of 5 stars

Order placed 9 days ago, still not arrived. ‘Lost’ by evri (shock) apparently even though they have said it’s lost can’t send replacement out before certain amount of days. Been told will receive an e... See more

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Rated 3 out of 5 stars

Love the products, just a shame about the very rude customer service I received. One worker was lovely but who ever was responding on the text app was awful. I have messaged my protein directly throug... See more

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Rated 1 out of 5 stars

Poor Customer Service. Ordered next day delivery & still waiting 4 days later. The phone number does not connect & complaint emails get ignored. Eventually received a reply today saying... See more

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Rated 1 out of 5 stars

I ordered a jogger from MyProtein in my usual size, but when it arrived, the sizing was completely off. The fit was much larger than expected. To make matters worse, I'd have to pay an additio... See more

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Rated 5 out of 5 stars

Myprotein has always been excellent. The delivery comes the next day, the products are high quality and the flavours are incredible! I had an issue with one order (wasnt their fault tbh!) Where items... See more

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Rated 1 out of 5 stars

They use Evri ! Need i say any more.. First delivery, handed wrong parcel whilst driver continued his call. Second delivery abandoned outside a neighbours and marked as succefully delivere... See more

Company replied

Rated 1 out of 5 stars

Shocking service. Contacted the messaging app for return info on an item which arrived incorrect, they replied giving me a discount code for delivery which didn’t work as obviously I didn’t want t... See more

Company replied


Company details

  1. Fitness and Nutrition Service

About Myprotein

Written by the company

MYPROTEIN

Helpful links



Best Sellers Protein Shakes Vegan Clothing Customer Service Clearance Multibuy

About us

We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.

At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.

We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.

While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.

We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • myprotein.com

4.4

Excellent

TrustScore 4.5 out of 5

206K reviews

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Rated 4 out of 5 stars

Good choice

Good choice. Good offers
Topping up supplies so didn’t buy much. Good offers on payday sale.
Products good, used the diet whey which mixes well and tastes ok

4 February 2026
Rated 5 out of 5 stars

First of all

First of all, I LOVE the My Protein range of products, especially the chocolate protein milk, a yummy milkshake taste but with half the calories of other milkshakes & packed with protein. The snack bars are a great way to boost protein, just got to count those calories. The range of frozen meals in Iceland are vast & absolutely delicious, pizza & "kebab" meat are a great option if you want to feel like you're having a cheeky takeaway yet much more healthier. Ordering from site is always easy with plenty of updates on status of dispatch & delivery. Never have a problem using the My Protein site.

7 February 2026
Rated 5 out of 5 stars

Ive been using these guys from when…

Ive been using these guys from when Oliver originally started up. Still great service but a word of caution...avoid the essential whey (especially strawberry) its so sticky and hard to remove as soon as it comes into contact with moisture

2 December 2025
Rated 1 out of 5 stars

Bad experience

Protein powder is absolutely disgusting. Protein cookies revolting. Protein brownies horrific. Flapjacks not like any other flapjack ive had - not in a good way. The clothes I bought will be returned due to being totally see through.

11 February 2026
Myprotein logo

Reply from Myprotein

Hello,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,

Sam

Rated 1 out of 5 stars

My protein demanding I open a PayPal account to receive a refund .

A quick summary ….
My protein sent the wrong product . They arranged a return via a qr code from their company that cost £1.99 to access it. My protein have refunded the item cost back to the original payment method ( credit card) . To receive the £1.99 back which was paid the same way as the original item ( credit card) my protein have told me I must open a PayPal account! There is no mention of customers opening new accounts demanded by my protein to receive a refund in their refund policy.
The product I use from the company is good . The customer service is unbelievably poor.

11 February 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,

Sam

Rated 5 out of 5 stars

Pleasantly surprised

Really impressed. First time trying any protein and was concerned as had been told about the awful after taste. Glad to report this has none and it's actually delicious. Made with cold milk it's just like a frappe. 2 days in on 1 a day and I'm not hungry or snacking

11 February 2026

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