Nextbase Reviews 27,345

Purchased the Nextbase NBDVR522GW, after 6 weeks of use I am relatively pleased with the camera. The main issue I have is with the pc software, all nextbase blurb states that map routes, gps location... See more

I didn't understand when I placed my order on 6 x monthly installments that my bank account would show the full payment as a transaction. However when I phoned an advisor explained that the payments... See more

I needed replacement adhesive pads for our Nextbase 322GW Dash Cam as the hot weather has virtually destroyed the stickiness of the the original pad. Therefore I chose these from the supplier rather... See more

Dashcams are good quality but you do feel they are overpriced especially when compared to other makes. Sadly my brand loyalty means I always end up buying Nextbase cameras as these are insta... See more

Big thanks to Ryan for walking me through my Carcam Firmware update issue. On discussing the issue it appeared that the required file downloads were not appearing correctly on my workstation, s... See more

My call was put through to Gareth moments before the call centre was due to close, and despite my offering to call back the next day, Gareth assured me that it didn’t matter and that he was happy to... See more

I recently purchased an IQ bundle, the website stated 12 months free protection plus. I received an email with the code which I put in the app. Unfortunately it incorrectly stated 1 month instead of... See more

First time of contacting Nextbase with enquiry regarding a dash cam I had purchased when I bought my car. I was having problems with the dash cam repeatedly falling off the windscreen and felt it was... See more

Had slight problem with one of my 522 cams. Rang and an asked for auto call back . spoke to Ryan 10 mins later problem sorted rapidly very knowledgeable and courteous , so good to actually talk to so... See more

Clear informative website.Variety of choices including great discount 'bundles' Easy to navigate and place order. Excellent delivery service. Ordered late Thursday pm - was delivered free by Royal Mai... See more

What a difference speaking to someone in the UK. I spoke to Gareth, with what I thought was a complex problem, but I need not have been concerned. To say that Gareth was, knowledgeable, professional a... See more

Ordered the front and rear dashcam kit for my daughter for Christmas. Item became out of stock after placinv my order, fortunately it arrived just in time. The rear view camera cable was only just lon... See more

"I had a fantastic experience with the customer support team, specifically Jack. I reached out regarding an issue with my adhesive mount, and Jack handled it perfectly. Not only did he arrange for a r... See more

To date the process and commutation re. the purchase and how to set it up has been good. Unfortunately, when I received the goods, the distribution department had sent out the 522GW unit instead of... See more

I explained to Gareth how frustrated it has been for me trying to use the device. I use nextbase 380GWX, all I've been doing was to press and hold the blue triangular button for 3 sec to start... See more

Nextbase 412GW user. Decent enough camera, owned for a few years now. Not easy to transfer files via WiFi connection, which is very slow. Notw currently unable to edit videos within Cam Viewer app. Ti... See more

The 622GW is utterly incredible. Very impressed with the quality. O ly grumble is the number plates on cars get washed out at night because of the exposure being set high for night viewing, the number... See more

I had a problem with my Nextbase dashcam draining my battery when it was parked overnight. I contacted Nextbase support and Paola from Nextbase suggested 2 fixes working through the dashcam’s intern... See more

I experience a good service from Jack J, in solving a small problem. I attempted to order a new dash cam and also needed to have it fitted at my home address, having just received the email informing... See more

Brought a very expensive IQ 3 camera version approx £500 14 months always been glitchy but now won’t even load or work at all Halfords are useless tried reset/ updating software/ 4 different sd card... See more

⁸Awful experience- if I could have given a zero rating I would have. Repeated attempts to order due to your glitchy website which lost my details three times. My final attempt resulted in an error in... See more

Order 261479. Previously reviewed. Sent a reply to Nextbase 14-days ago to prove that I did not receive my parcel (was sent to the wrong postcode - their mistake not mine). Emailed back 7-days a... See more

Nextbase iQ 4K. The unit (11 months old) will no longer connect or record videos. Nextbase support is non-existent with only an automated email response and never an answer to the telephone. O... See more

When order was placed,it was not mentioned a delay in processing, also promised two day delivery that take offically till Tuesday Lets see if my order is delivered on time then I'll do a review

If I could mark Nextbase customer service zero I would having had a front and rear dash cam fitted at Halfords I went back when the sticky pads fell off they gave me the number of Nextbase to call as... See more

Rubbish I have had my camera that spent £400 on at the time and it never syncs up properly I have huge issues get the footage of my app and laptop when I have to plug it in glitchy constant updates ne... See more

My 522gw have worked perfectly fine until your firmware update 30.9, now 2 off my 3 cameras either freeze or won’t record at all. The 3rd one will record but has large gaps where no recording is avai... See more

Dashcam 622GW 6 months old. Using Nextbase SD card. Camera intermittently doesn't record videos so misses entire trips of over 30 minutes. Today went to retrieve video of an incident and no video reco... See more

Web site design is poor and the actual buy link seems to be difficult to find once a product is identified. Navigation takes you to more promotion not a buy link unless you reverse scroll. Informati... See more

Worst customer service known to man. 3 weeks to get any response only to be bombarded with single question and answer emails over another 4 weeks. Just buy elsewhere as these dashcams fail after 12... See more

POOR !! I bought the 622 plus rear camera wired in by Nextbase Tech expert. On checking recordings after some time of use none had been taking place. As manual did a reset & format recorded a few but... See more

Bought Nextbase IQ, wired through obd port… this camera is utter garbage… doesn’t record sequentially (lots of gaps in footage during day) picture quality is very poor (can’t even make out a number pl... See more

I ordered a dash cam on the 31st January and was told that it would be delivered within a couple of days. I am still waiting for this supposed delivery. I've sent emails to their customer support... See more

Placed order before 8pm for NEXTDAY DELIVERY Wed 5th November just after midnight, they took 23hrs to dispatch order, Royal Mail says delivery Fri 7th. So nextbase is unreliable for dispatching... See more

This Series 2 Suction Cup Attachment just keeps falling off the screen. Properly attached, even with a good clean with meths. The 322 dashcam has spent most of the year in the glove box and not... See more

NextBase 322GW dash cam bundle: Looks like a good price BUT: Ordered on 9th December. You indicated deliveries from 13 December. Today is 19th - still indicates "Order Awaiting Fulfilment" Also... See more

Dash cam has now fell off of windscreen 3 times, even with new Nextbase sticky pads (yes screen cleaned etc) . This is a general thing many owners are having the same problem(check the web). 2 stars b... See more

Waste of time ongoing issues from the day i purchased the unit. Completed waste of over £400 for something that only works when it feels like it. Customer support no help even suggesting i have the un... See more

First of all don’t rely on reviews on official sites just check independent opinions like dashcamtalks or reddit etc. Buying NB dashcam is only first step. Then you have to buy original NB SD card... See more

Bought the 522gw model and had it professionally installed at Halfords (which did a great job ). It worked for about 3 years until the battery failed and it then started corrupting the files, prob... See more

My issue remains unresolved. The 522GW dash cam I bought and installed at Halfords Stevenage is not recording — the SD card is empty, and the red light stays static, not blinking. Halfords referred... See more

Unsatisfied ,to many emails, useless explanation ,discussion only one way,the product (622GW) is great etc. your setting can be wrong, or hard wire is not properly. N ot accepting the dash camera... See more

Nextbase is a trustworthy company that stands by its quality products. Example: I recently purchased my 3rd 622GW DashCam. The battery was not holding a charge. Troubleshooting instructions provided... See more

Again, not enough stars to pick! Hannah, just like Chloe, is an absolute gem and a huge asset to Nextbase. If it wasn't for her help and patience (I started a return and then cancelled it), I wouldn... See more