I recently placed my very 1st order with Olvio as they were carrying the new Rayhaan Kiss in the UK. As soon as their stock arrived, I received my perfume the next day. Olvio has an amazing range of A... See more
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Company details
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Who We Are: We are operated by OLVIO LIMITED, providing quality products under the brand name Olvio. Olvio Limited is a UK-based company registered with Companies House, reflecting our commitment to transparency, integrity, and compliance with UK regulations. With a focus on delivering exceptional services, we pride ourselves on maintaining the highest standards of quality and professionalism. Our team consists of dedicated experts who are passionate about driving success and fostering long-term relationships with our clients. Why Trust Us: As a legally registered entity in the UK, Olvio Limited operates under strict regulatory standards, ensuring reliability and trustworthiness in all our dealings. Our reputation is built on a foundation of honesty, accountability, and customer satisfaction. Our Story Welcome to Olvio, where the enchanting world of Arabian perfumes takes you on a mesmerizing journey. Our story celebrates the exquisite fusion of timeless Arabian fragrance traditions with the modern essence of the present day. Our Mission At Olvio, we strive to be the ultimate destination for Arabian perfumes and fragrances. Dive into our exceptional collection, showcasing esteemed brands such as Lattafa, Maison Alhambra, Ard Al Zaafaran, and more. Experience the height of sophistication and authenticity in every scent. What We Sell Step into the world of Olvio, where our collection offers more than just perfumes – it provides an unforgettable experience. Whether you seek a signature scent for everyday wear or a fragrance to mark life’s special moments, our perfumes are crafted to reflect your individual style, capturing timeless memories in every bottle. Our Customers At Olvio, we offer more than just perfumes; we create meaningful connections. We’re committed to being more than just a brand – we’re your partners in self-expression. Our goal is to provide a diverse selection of fragrances that reflect your unique identity, turning every experience into a personal journey. Our Business Model At Olvio, we are committed to making luxury accessible to all. We offer exceptional perfumes without sacrificing quality, staying true to our values of transparency, integrity, and customer satisfaction. Our approach ensures that everyone can enjoy the captivating essence of Arabian fragrances without going beyond their budget.
Contact info
United Kingdom
- [email protected]
- olvio.co.uk
Replied to 9% of negative reviews
Typically replies within 1 week
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Lack of Customer Service
Parcel arrived really quickly and I received a refund for the item that I assume was not in stock. However, when my parcel arrived there was another item missing. I messaged the company through their website, with no response received, I emailed them and then sent a message through their tik tok and again received no reply. The website states they respond in one working day, as this has not happened, I am forced to give 1 star for their customer service.
Waste of time
Waste of time
My product didn't deliver and says is been delivered
The track company looks like scam
Absolut waste of time and money
Im very disappointed
Very disappointed
I placed a large order in Jan and it was very delayed in arriving. Shipping aside they provided a partial order as 2 items were missing. I have written to them twice and not had any acknowledgement in weeks and still nothing. I even tried to call the number on their website and it doesn't even work?! I'm pretty reasonable and wouldn't have any complaints if the customer service actually existed and were happy to work with me to resolve this. Meanwhile I would advise everyone to order at own caution as it seems to be pot luck delivery!
Fabulous online shop!
I’ve used a few times now and been really happy. Orders are processed quickly and the fragrances are really excellent. Have recommended to friends and they’ve ordered too!
This company is ridiculous I have…
This company is ridiculous I have messaged 6 times now I left a previous review and they found back to me saying to take the review down they will send my package the next day and would send a free perfume out and to change my review since then I have e mailed and nothing . Looks like they are a scam taking peoples hard earned money and not providing the goods . Going to report this to SHOP app
Not very professional at all
The parcel arrived damaged/dented even though it had a Fragile label on it.
Whoever is in charge of responding to emails has no communication etiquette: emails don't have any professional structure to them.
utter shambles
utter shambles , placed a order and email to see wen would be shipped
the order was canceled at my req they said !!! i never canceled any order
now they say item was out of stock and they emailed me to say this
lies !! no email
Still waiting on refund 10 days after placing order
trading standards next step
now they say they didnt send other items on order as was smaller item
DO not use this company
utter disgrace
5 star service
Thank you ,Olvio
Just want to say thank you ,Olvio! Thank you for your professionalism and prompt response. Royal Mail has lost my order, with 2 perfumes and Olvio resend both items (which I finally got today). Cannot say how happy I am, I love both Nafais Shark and Vanilla Aura. Olvio, you are everything a customer deserves and needs!
Excellent service!
Ordered on Friday, delivery arrived Monday. Fantastic! And the very best price for the specific perfume I could find, too. Very happy! My wife loves the scent, and is over the moon. Will be ordering much more in the future! Thank you. 😄
Amazing perfumes and great service
Amazing perfumes and great service
Bought a few sprays from here
Bought a few sprays from here. Cannot complain. Lasts so long. Very good customer service
I enjoyed the product and the product…
I enjoyed the product and the product is always authentic.
Best Value Online!
Ordered 7th, but some items were out of stock so changed the order , sent 10th, arrived 14t. Pleased with what I have will buy again :)
I love buying from them
I love buying from them. Good prices, quality products, fast delivery . I'm on my fourth buy and very happy.
Amazing customer service and prompt…
Amazing customer service and prompt delivery. Package was secured and received in great condition.
Amazing quality fragrances
I have always used Olvio to purchase my Middle Eastern fragrances and I've never been disappointed. Quick delivery, they are in touch all the way and amazing discount codes! Highly recommend 👌
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