Paint with Number Reviews 650

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers appreciate the products, highlighting their quality and the positive user experience. People find the painting process enjoyable and relaxing, with the custom paints being a particular highlight. A significant number of reviewers express satisfaction with the final result, noting the vibrant colors and the ability to create personalized art. However, some consumers have mixed feelings about their orders and the delivery service. Some reviewers have reported missing items, such as paint colors or brushes of the appropriate size, while others have expressed concerns about color accuracy. Several people have reported issues with the shipping process, citing long delivery times, lack of tracking updates, and products arriving from China, even when not expected.

Based on these reviews

Rated 4 out of 5 stars

I’m on my fifth painting, one every year of my grandson’s birthday so obviously it’s a nice idea because I do have painting skills. However I never know what I’m going to get. One year the paints arri... See more

Rated 4 out of 5 stars

I love the paint foam containers they come in the colors are rich. The numbers can be a little more noticeable but my paintings come out well. I enjoy painting especially the custom paints! Painting i... See more

Rated 4 out of 5 stars

The website was easy to use and the product looks great! I give 4 stars because one of the paint colors was missing in the original package. However, I reached out to customer service and they were ab... See more

Rated 5 out of 5 stars

Received 3 paintings of my grandchildren from my daughter for Christmas. Spent some time looking and deciding which to start first. Got 2 done (to the amazement of friends who loved the concept) then... See more

Rated 5 out of 5 stars

I bought the lion paint by number as a Christmas gift for my granddaughter. She truly loved it.! She’s only 5, but very skilled naturally with painting and coloring . Your paint by number gave her an... See more

Rated 5 out of 5 stars

These personalised kits are such a win for family time. It’s been really fun watching my kids actually learn how to paint while we all hang out together.

Rated 5 out of 5 stars

I so enjoyed painting my picture, I got it for myself for Christmas and I started on 12/27 and finished it on 1/3 and while I was painting I listened to my next book, Everything meets if not exceede... See more

Rated 5 out of 5 stars

It’s my first time ordering and the quality is night/day. The numbers are so much easier to read! I ordered an advanced difficulty and because the outline is so clear this painting is going to much le... See more

Rated 1 out of 5 stars

Although it arrived a little later than expected (ordered Dec 6 and arrived Dec 27), the kit arrived with everything advertised. It has 36 colors as ordered and paint brushes and the right size but we... See more

Rated 1 out of 5 stars

I ordered this Dec 10, got a notification it shipped Dec 12. I haven't heard from it since (over a month later). I reached out to customer support and didn't not receive a follow up. If I could give z... See more

Rated 5 out of 5 stars

I ordered a custom paint-by-number for my mom for Christmas and this is definitely one of the highest quality paint-by-numbers we have ever done! The colors were perfect and the finished result was go... See more

Rated 5 out of 5 stars

Received 3 paintings of my family as a gift from my daughter. What a wonderful idea. I am finally retired and have time on my hands and have always loved crafting and painting. She hit the nail on... See more

Rated 3 out of 5 stars

I was SO excited to give this gift to my sister. Once we started, everything started coming together. THEN, just one color has thrown everything off. Would have been the perfect gift but just looks re... See more

Rated 5 out of 5 stars

The company is putting a smile on my family face every time I purchase it. So far I purchased this for my sister and one for my mother for Mother's day. One of them I painted which I will attach sho... See more

Rated 5 out of 5 stars

Absolutely love the custom paint by numbers. I took an old photo of my mother and great grandmother and although I was worried with it being a photo of a photo, I was really excited with the results.

Rated 1 out of 5 stars

I don’t have any response from paint whit numbers , they sent me the wrong item and I emailed them and no one responded , and no phone number I can call to contact them, I am very disappointed ☹️. I h... See more

Rated 2 out of 5 stars

The set is somewhat pricey but the material are good enough quality. However, these Chinese made sets don’t mail direct! They are bulk mailed to a US address and then COUNTERFEIT U.S. postage is used!... See more

Rated 4 out of 5 stars

This was the best thing ever!!! Colours were slightly cool toned but overall we will absolutely be ordering more. Paint brushes were also a bit large for the smaller areas, but I just purchased some s... See more

Rated 2 out of 5 stars

Order still not received after 15 days! No indicator that the product was coming from China until it was on its way and won’t arrive in time for Christmas. So disappointed, and now really worried abou... See more

Rated 1 out of 5 stars

I have not even received the item, Order #75373. The only information available to me is that the goods have been received and are in normal transit. 2025-12-29 19:22 When I try to track this... See more

Rated 2 out of 5 stars

This product ships from China. Ordered 11/23 and still not here for Christmas. Don’t order from these people, find a US based company that has better shipping. Edit: I contacted the company for a r... See more

Company replied

Rated 1 out of 5 stars

Absolutely horrible customer service! Stay away! Ordered Dec 15/25 as a Xmas gift. The website said it would be delivered before Xmas. Sent an email same day - Dec 15/25 to confirm that it would arri... See more

Company replied

Rated 1 out of 5 stars

This was a complete waste of money. I ordered as a special birthday gift and it took over 10days to arrive even tho it stated express delivery. I contacted customer service and it took 4 days for them... See more

Rated 1 out of 5 stars

If I could give zero stars I would. Still haven’t received my order and it has been in “transit” for 28 days with no delivery date in sight. Reached out to customer service numerous times with no re... See more

Company replied

Rated 2 out of 5 stars

I placed an order four weeks ago... still haven't received my order. Missed Christmas. No indication of if/when I'll receive. I didn't realize this is a Chinese company... shipping from China. Wished... See more

Rated 1 out of 5 stars

DON'T TRUST THIS COMPANY. I ordered two of these as gifts for a special Christmas gift exchange happening on December 24. When I placed the order the site guaranteed that they would arrive before Chri... See more

Company replied

Rated 2 out of 5 stars

The kit took a long time to be delivered, and it was ultimately delivered to the wrong address (ie., someone else’s home). When I contacted customer care to ask for a refund, they instead suggested I... See more

Rated 1 out of 5 stars

I wish I had read the reviews first. This company has thousands of fake instagram followers to make them look legit but they aren't. Your painting will take over a month to get to you and if you conta... See more

Rated 1 out of 5 stars

I have NOT received my order even though it has been well over a month since I placed my order. Tried tracking my package but this company hasn't given me the USPS parcel number that I need to do so.... See more

Rated 2 out of 5 stars

I was surprised to see that the paint was not prenumbered, and that I had to do it myself using a key. Additionally, the lines on the canvas are faint and very hard to see, and the different sections... See more

Rated 4 out of 5 stars

Good quality brushes and paints with a nice range of colours. We were really happy with the way our landscape photo was adapted. Only slight issue was one of the paints needed several coats to cover... See more

Rated 1 out of 5 stars

I never received this order. When I tracked it, I could see that it was sent back to China after failing a customs inspection in California. I never received a refund.

Rated 2 out of 5 stars

I sent a winter scene photo. It came back with the snow a shades of purple, some quite dark. Snow is white with perhaps a slight blue tinge. I also sent a photo of a friend in front of his yellow mu... See more

Rated 1 out of 5 stars

First picture brilliant. Second arrived badly creased and the face of the person in the picture had a huge black eye. Looked ridiculous. After many emails they agreed to redo the picture and send in... See more

Rated 1 out of 5 stars

My order states delivered at a time we were all home, stating delivered to a secure location at our address. I do not have this purchase and getting nowhere trying to communicate with this company.

Rated 5 out of 5 stars

Shipping was super quick. The painting is honestly splendid, looks even better in person. makes for a perfect Christmas present!

Rated 2 out of 5 stars

I order a custom photo of a person but it looks like (low-ish quality) AI image generation was used to convert it to a paint by numbers. For paint by numbers from other companies the shapes manage to... See more

Rated 4 out of 5 stars

I enjoy these painting activities, as it is a relaxing way to spend the day. The selection of artworks is so varied and all are colorful and detailed. A lot of fun!

Rated 5 out of 5 stars

I ordered a few kits for Christmas. I had a few questions specifically about the custom kits and got a very quick answer from their team, which was very helpful. Everything came in time and was w... See more

Rated 1 out of 5 stars

Total scam. I ordered a product and did not like it based on their website you are allowed to return and get a refund hassle-free. But when I emailed to request for a return the got back to me and sa... See more

Rated 1 out of 5 stars

Send me a wrong item. I ordered framed and a paint brush none come I paid $160 dollars for 48 colors and everything comes incomplete. No framed or paint brush and the colors is incomplete. I sent a... See more

Rated 2 out of 5 stars

It takes a very long time to receive the order! I ordered for a gift and it never made it in time. The product is shipped from china, traveled across the US and back before finally arriving. Buy dom... See more

Rated 5 out of 5 stars

Paint with Number always delivers quality painting experience to us. We are very pleased to order from them every month for our family gathering activities

Rated 5 out of 5 stars

Impressed with the customization on these painting kits. didn't expect the quality to be this good either, feels premium.


Company details

  1. Craft Store
  2. Art Handcraft
  3. Art Supply Store
  4. Painting
  5. Paintings Store
  6. Store

Written by the company

🌎 Paint By Numbers Leading Brand


Contact info

3.7

Average

TrustScore 3.5 out of 5

650 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 17% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Paint friendly and pet happy

The canvas and paint quality was so paint-friendly. The painting represents a photo I took and I can wait to gift it to my friends and their doggy.

31 January 2026
Unprompted review
Rated 3 out of 5 stars

Wrong colors :(

I was SO excited to give this gift to my sister. Once we started, everything started coming together. THEN, just one color has thrown everything off. Would have been the perfect gift but just looks really silly and my sister is a little disappointed.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Over exposed

Although it arrived a little later than expected (ordered Dec 6 and arrived Dec 27), the kit arrived with everything advertised. It has 36 colors as ordered and paint brushes and the right size but we were very disappointed because the company way over exposed the image I sent. The background was blown out and the greens were black. We're very unsatisfied.

27 December 2025
Unprompted review
Rated 1 out of 5 stars

Zero communication, zero shipping updates a month later

I ordered this Dec 10, got a notification it shipped Dec 12. I haven't heard from it since (over a month later). I reached out to customer support and didn't not receive a follow up. If I could give zero stars I would. Will likely do a charge back on the card. Incredibly disappointing. This apparently ships from China and the customer support is virtually useless. I'd assume a couple weeks to get here from overseas, but they use a third party tracking website that provides zero update other than "this order was processed on Dec. 12"

12 December 2025
Unprompted review
Rated 4 out of 5 stars

I’m on my fifth painting

I’m on my fifth painting, one every year of my grandson’s birthday so obviously it’s a nice idea because I do have painting skills. However I never know what I’m going to get. One year the paints arrived in a baggie, the last two didn’t have a numbered sheet to refer to for touch ups and if you are painting a person of color, you have to blend and shade on your own because all 5 times he looks like he has half a beige face and half brown. I’ll continue to do this every year because I do have an art background and it’s a lot of fun.

10 January 2026
Unprompted review
Rated 1 out of 5 stars

I have not even received the item

I have not even received the item, Order #75373.
The only information available to me is that the goods have been received and are in normal transit.
2025-12-29 19:22
When I try to track this missing order, the system asks me to give my credit card information. I feel very uncomfortable to do so.
I will NEVER order from Paint with Number.

10 January 2026
Unprompted review
Rated 4 out of 5 stars

Artist at work

I love the paint foam containers they come in the colors are rich. The numbers can be a little more noticeable but my paintings come out well. I enjoy painting especially the custom paints! Painting is very relaxing which is nice for me.

5 January 2026
Unprompted review

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