PenStore.com Reviews 2,341

Beautiful Parker Jotter pens: 2 purchased in metallic blue & sparkling violet colours Bought for a grandchild's first school ink pen & arrived well before Dec. birthday Good value, even with deliv... See more

Shipping and processing went as smoothly as it could go when ordering during the X-Mas holidays and thus waiting longer for shipping in itself. Pen arrived as ordered and packed adequately. I recommen... See more

Everything is clearly presented in the online shop, and after ordering, all purchase and shipping information is sent via email with every update. Shipping is arranged promptly. The packaging is also... See more

Great supplier. I found a mechanical pencil that was out of stock everywhere else. It ended up being cheaper from Pen Store and delivery was really quick even though it was from Belgium. Great service... See more

I came across this online store a couple weeks ago, because of a monthly planner that I was looking for. I was astonished when I received the order the next day! Everything was in pristine condition.... See more

The pens are so beautiful. I have several in different colours and am grateful to have my stack supplimented by these two more. I just feel that there is a wide number of colours from which I can choo... See more

Order placed , was very easy to find the products and offers. Once order placed was promptly shipped , with tracking enabled allowing complete visibility. I have used penstore before as well and will... See more

Pain-free experience from ordering to delivery. They stocked a good range of items, including a mechanical pencil I struggled to find elsewhere. Items received matched the description with no issues o... See more

Fantastic japanese stationery and at fair prices. Loved finding the Lihit Lab cases here, but there's much more in the assortment. Shipping and delivery was super fast. Thank you so much.

Delivery was way faster than I expected- I ordered copic marker ink, this store has one of the cheapest options in the European market and the most buyer-friendly shipping prices. Highly recommend!

I love my Pilot G-TEC Maica and Pilot G-TEC C4, a joy to write with. Everything is great, the ordering and delivery experience top-notch. I wish I could buy Midori notebooks here as well but anyways... See more

The package arrived quickly and perfectly intact. I ordered the advent calendar, it was improved over the last year one, all items are good quality, and there's a lot of variety. Every day I'm excited... See more

Ich habe am 17.12. meine Bestellung erhalten. Leider fehlt ein Artikel. Ich habe 2 emails geschrieben an Contact und Kundenservice und bis jetzt noch keine Antwort erhalten. Thank you very much Hannah... See more

I am both old in age and old-fashioned in my choices of pens and writing equipment. I still use fountain pens for the vast majority of what I write and what I use. This being the case, I have found Pe... See more

I had been looking for Schmincke watercolours and there is very little availability of this product where I live in Ireland . The products I ordered were packaged well and very fast delivery . I am de... See more

Great stuff on sale but I’ve had difficulty finding it. Eventually I have gathered silicone mould and candle mould etc but it wasn’t all together. The prices are all in euros so I don’t know what that... See more

I got some absolutely beautiful Blackwing pencils from PenStore. They arrived promptly, well packaged and as advertised. Great product and service.

Beautiful store! Lots to offer! I ordered the art advent calendar and was not disappointed!!!! Unfortunately I didn’t wait to follow the advent calendar dates HAHA but either way the whole experience... See more

I like the product selection and the frequent offers, but the order packing has been increasingly careless, to the point where I am unsure if I will order from Penstore again. My last order was packed... See more

Honestly my favourite online store for craft supplies and art supplies. They’ve got all the good watercolours and markers and pens and just perfect small stationary objects like the stickers from Gree... See more

Sent for 8 pencils wich can be fragile, no packaging to speak of just in a bubble wrap envelope with other parcels throne on top, then th drop through the letterbox, I will be very surprised if all... See more

Update, 4 days later, the company contacted me and refunded my premium delivery price, even though they initially refused this in a written email when I requested it. Shows the power of reviews i... See more

The package was delivered by UPS to the wrong address. Worse still, it was put at the door of that address in heavy rain. It was eventually put outside the correct address. By then, most of the con... See more

The Penstore Advent Calendar looks great and the idea of discovering a new creative surprise each day is fun. However, the contents feel a bit randomly put together: many items are just samples (... See more

Poor Delivery and Customer Service Delivery for the advent calendar that I ordered on 27 November 2025 was not even attempted until 10 December 2025. So a child was waiting 10 days to open her ad... See more

I ordered sokebrubber stamps to make my own Christmas cards, but when they arrived (and they were not inexpensive!) they were much SMALLER than I expected and really only suitable for printing on litt... See more

The products were fine, but the delivery time was deplorable. The products were shipped from Norway? Why does an Irish registered trading company not keep reserve stock? 8 days for delivery? Really!!... See more

First of all I received the wrong order. Once I contacted the customer service team they were very apologetic, and promised to re issue my correct order. About ten days later I enquired about the... See more

I placed an order to PayPal and the payment went through but I didn't receive a confirmation email from the shop and so I ring the number and spoke to a lady who refuse to help me with my order via ph... See more

It was hard to find someone who could supply a number of the same grade and of that specific pencil and it was delivered in good time without fuss 👍

I made a purchase and received the in incorrect order. I ordered 4x A2 frames but instead received some pens and accessories. I have emailed pen store several times with no response, so I mess... See more

Pen still not delivered - UPS indicated to me that they scheduled a delivery but it didn't happen. Penstore tell me that UPS will deliver within a 8 day window....I had planned to give the pen as a gi... See more

Gift for a co worker and she was absolutely smitten with it. Beautiful product, engraving was absolutely spot on. Thank you so much. Shipping was great, pricing great. Delighted.

Very happy with my experience with The Pen Store - I got exactly what I ordered and would certainly order from them again with no hesitation. Thank you very much - much appreciated.

Your products are exactly as they are advertised. However, I do not understand why it takes so long to receive ordered products from date of online purchase.

Really nice pens. Everything delivered is what I ordered and with high quality. Shipping took a bit more time, but nothing heartbreaking. Delivery was fast. I'm happy with my purchase and will prob... See more

Everything was properly packed and my package arrived in the estimated time. I was kept informed of the follow-up of my order. Each article was exactly as expected.

Great customer service, replies are fast. Package arrived quickly and in good condition, everything is as described. I’m a repeat customer and have had good experiences every time.

Very good products and very responsive and helpful to to queries. One bundle of items was lost and thus far unresolved but this was one instance in many good ones with Pen Store.

I'm ordered a advent calendar to my very artistic daughter. The product very unique and worth every penny. The shipping delay little bit (UPS issue), but she was happy to open 4 windows in one day.

Sent pencils quickly. Packaging ok (not brilliant). Very expensive postage but they had the grade and type of pencil I needed and a rarely find in other places.

The pen I bought is in perfect conditions and arrived in just seven days including weekend. Good prices.

Very, very, well satisfied. It was a problem for delivery, by my mistake, but the items arrived very fast with out extra cost, that normally it has to been paid by me. Response on E- mails, fast as... See more

I made an order for Christmas gifts and it was a fantastic experience. Everything came safely and swiftly. I'd easily use them again!