First class service easy site to navigate and order. 100% reliable excellent and trustworthy , prompt you to reorder ,request free sharps bin ,needles, and antiseptic wipes...prompt delivery secure... See more

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Company details
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Phlo Clinic are an online prescription service, providing access to a number of prescription medications, including weight loss injections. Choosing Phlo Clinic means you’re in control of your healthcare without having to visit your GP. No more dreaded busy tone or long waiting lists - we’ve got you covered. Welcome to hassle-free healthcare - designed around you and delivered by our trusted prescribing pharmacists.
Contact info
Unit 1 Fifth Street Trafford Park, M17 1JX, Manchester, United Kingdom
- 020 8191 9444
- [email protected]
- phloclinic.co.uk
Replied to 94% of negative reviews
Typically replies within 2 weeks
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Missing kwik pen
when my parcel was delivered on 7 feb 26 the kwik pen was not inside only the sharps bin, needles & wipes I promptly sent an email to advise them of this error and was told as it was scanned this is proof that it was in the box and there is nothing they can do about it, I then rang and spoke to someone there who said she would look into this and call me back, when she did call back it was the same response there is nothing they can do, they advised to contact the police to report it as stolen to get a crime number and then they would look into it further so I rang the police and was told that they could not give me a crime number as it wasn't stolen just not put in the box, I have since reported them to the General Pharmaceutical Council and sent them a complaint via email which I'm waiting on a response, their customer service is appalling!!
I emailed to make you aware my delivery…
I emailed to make you aware my delivery was left outside another house and I didn’t receive it. First of all I received reply’s now nothing since Sunday I’ve just been ignored. I’ve now missed my date for medication and request a full refund or a pen sent immediately.

Reply from Phlo Clinic
I have been using Phlo since May 2025…
I have been using Phlo since May 2025 and have lost just over 4 stone so far. At no point, right or wrong, have I calorie counted. I have simply stopped eating when I am full. My experience of phlo is that they are professional and stress free to use. I would wholeheartedly recommend their service to anybody starting their weight loss journey.
I’ve lost 4 stone in 8 months
I’ve lost 4 stone in 8 months, thanks to Phlo clinic. I still eat my weakness, which is crisps and chocolate but not to the extent I did. It certainly suppressed my appetite but I didn’t want to rush weight loss. I have suffered with constipation but self medicate for this but other than that , no problems. Also,My knees feel some what better without the extra timber on board.
Reliable trustworthy consistant helpful
First class service easy site to navigate and order. 100% reliable excellent and trustworthy , prompt you to reorder ,request free sharps bin ,needles, and antiseptic wipes...prompt delivery secure packaging...offer great deals..refer a friend for 50.00 off your nxt pen aswell as your friend gets 50.00...competitively priced...would highly recommend...you wont be disappointed.
Lost 25kg in the last year
Lost 25kg in the last year. Phlo was my choice of having my Mounjaro through and they have been with me every step of the way. The pharmacist has called back quiet quick when I had concerns and wanted to stabilise my weight. His advise has helped me keep within 2kg of a weight that I am happy with, without looking thin. Am still busy stabilising and after trying Wegovy found it was not as good as the mounjaro and have gone back to the mounjaro following exactly what I was advised to do.
The weekly emails of encouragement, menu and recipe advice has been a godsend. Being vegetarian and lactose intolerant the pharmacists advise on meal planning has really helped. Having to increase my protein intake was tricky when trying to manage on my own but with the support of the staff and pharmacist at Phlo have done extremely well.
Family have used other suppliers and have not had the support that I have had with Phlo. They may be a little bit more expensive than some others but you get more with Phlo from start to finish while on the journey.
It is expensive
It is expensive, but ...the service & vettin is 100% & the resjlts speak for themselves, best thing i have done .....started end of july on 2.5...i am now on 5 ..lost so far 26kg .....100% happy & reccomnend
Ive spent the best part of 15 years…
Ive spent the best part of 15 years trying to shift the weight from a really bad pregnancy, I went to the gym daily, ive done slimming world etc etc, I had managed to loose most of the weight on my own but the last couple of stone was proving extremly difficult, so I thought I needed something to boost the loss, I looked in to weight loss jabs and found phlo, they are great, sending regular tips and advice to help get the most out of the jab. Sending reminders when it's almost time to reorder, I have personally found them a god send.
I chose this provider purely on the…
I chose this provider purely on the grounds they advertise via MyGp App & as they only provide the medication with access to your medical records (other suppliers may not ask for this) so this shows the integrity. I haven’t needed to converse with them in the 12 months so cannot comment on any support. However, I am shocked to see that some comments here say they’ve had significant weight loss in a such a short period which to me doesn’t seem safe or healthy. A good weight loss over a long period shows sustainably & life style changes.
Choosing Phlo Clinic was one of the…
Choosing Phlo Clinic was one of the best decisions I’ve made. As an online clinic, they provided constant support, professionalism, and guidance every step of the way. I lost 18 kilos, which had a huge positive impact on my health, confidence, and overall well-being. I felt safe, supported, and truly cared for throughout the journey. I highly recommend Pho Clinic to anyone looking for real and lasting results.
Getting Wagovy
Helpful, quick with delivery, updated regularly, always open for any questions!!,
A very good service.
Excellent clinic
I’ve been on Mounjaro since April 2025. I’ve never had an issue with Phlo Clinic. Easy to order, quick to authorise and dispatch. Receive emails with hints and tips. Only minor gripe is I’d like to be able to log my weight weekly not just when I want to reorder. Other than that I’d recommend to anyone.
I’ve had an incredible journey
I’ve had an incredible journey on Montjaro & feel like a new person. I’m 62 years old and feel like I have a new lease of life….. I tried every single diet you can imagine as we probably all have but when I contacted Phlo Clinic it was the best thing for me. They have been supportive & informative throughout and would highly recommend
Excellent customer service
Excellent customer service . Great support and advice . Very quick service
Always on the end of the phone
You’re always on the other end of the phone. No waiting a few days you come back within a few hours. Lovely people always so helpful and kind. I would recommend Phlo to anybody who wants to go on the Manjaro. Keep up your excellent service Phlo thank you.
I have lost 6.5 stone since September…
I have lost 6.5 stone since September 24, I am now just maintaining but I still inject following guidance from the team. My whole outlook has changed my confidence has grown all because Phlo clinic supported my journey made me believe I could. Thank you for giving me my self back.
Iv had a good experience with phlo…
Iv had a good experience with phlo pharmacy,monthy checkin,s for monitoring weight loss, lots of nutritional advice.I have had less menopausal symptoms, lowered blood pressue to a normal range, and best of all lost 4 stone over a 12 month period.
Excellent
This pharmacy cares about your journey. They help you with any queries you have. They have helped me through my journey of loosing 7 stone and helping me navigate my maintenance journey. I cannot recommend them enough.
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