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Phlo Clinic Reviews 1,505

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the seamless navigation and ordering process on the site. People highlight the prompt deliveries, typically within 2-3 days, and the secure packaging, especially during warmer months. Consumers also value the support and care received throughout their weight loss journey, with many expressing increased confidence and a positive change in their overall outlook. The staff receives high praise for their helpfulness and professionalism. Reviewers appreciate the extra support provided through webinars and informative emails. The customer service team is noted for quick responses to inquiries and the reassurance of receiving genuine prescription products. Consumers also commend the clinic's thorough medical assessments and dedication to patient well-being, with some reviewers noting significant weight loss and improved health outcomes.

Based on these reviews

Rated 5 out of 5 stars

First class service easy site to navigate and order. 100% reliable excellent and trustworthy , prompt you to reorder ,request free sharps bin ,needles, and antiseptic wipes...prompt delivery secure... See more

Rated 5 out of 5 stars

Started with mounjaro in February 2025. I'm now 4 stone lighter and feel great. BP back to normal and no longer borderline type 2 diabetes.I have more energy and confidence. Staff have been attentive... See more

Rated 5 out of 5 stars

I have been a weight loss patient of Phlo’s for 15 mths now & have lost 3 stone,the care & support has been phenomenal throughout. Treatment has always been sent out immediately & packed very secure... See more

Rated 5 out of 5 stars

I have lost 6.5 stone since September 24, I am now just maintaining but I still inject following guidance from the team. My whole outlook has changed my confidence has grown all because Phlo clinic su... See more

Rated 4 out of 5 stars

I chose this provider purely on the grounds they advertise via MyGp App & as they only provide the medication with access to your medical records (other suppliers may not ask for this) so this shows t... See more

Rated 5 out of 5 stars

I have been using Phlo since May 2025 and have lost just over 4 stone so far. At no point, right or wrong, have I calorie counted. I have simply stopped eating when I am full. My experience of phlo is... See more

Rated 5 out of 5 stars

After trying to diet eat healthy, being 140 kgI felt I needed a boost taking Weygovy, after the first three months I dropped 20 kg and just over a year I have dropped them 41 kg, I feel healthier look... See more

Rated 5 out of 5 stars

From the beginning, their service has been superb. They were quick to respond to any enquiries and the delivery has always been super fast and well presented. I feel they go the extra mile offering su... See more

Rated 1 out of 5 stars

I emailed to make you aware my delivery was left outside another house and I didn’t receive it. First of all I received reply’s now nothing since Sunday I’ve just been ignored. I’ve now missed my date... See more

Company replied

Rated 5 out of 5 stars

Choosing Phlo Clinic was one of the best decisions I’ve made. As an online clinic, they provided constant support, professionalism, and guidance every step of the way. I lost 18 kilos, which had a hug... See more

Rated 5 out of 5 stars

Their first service was the best I couldn’t believe it. And with them without not asking so much as other providers but did filled out sole questionnaire at first and uploaded picture of myself but it... See more

Rated 5 out of 5 stars

Easy to.navigate page and order...very quick response if needs to be medically approved...( love the safe guard aspect)..always prompt delivery..love the little touches of sharps bin wipes and needles... See more

Rated 5 out of 5 stars

I have so far lost 45 kilograms using Monjaro through Phlo Clinic. I stuck with Phlo as although some other suppliers offer discounts if you move to them, I had read how sometimes the grass is not gre... See more

Rated 5 out of 5 stars

Really happy with the support and success I’ve had from Phlo Clinic. After having a Diabetic diagnosis in August 2024 and being very overweight I decided it was time to do something more positive. I... See more

Rated 5 out of 5 stars

I’ve lost 4 stone in 8 months, thanks to Phlo clinic. I still eat my weakness, which is crisps and chocolate but not to the extent I did. It certainly suppressed my appetite but I didn’t want to rush... See more

Rated 5 out of 5 stars

I’ve had an incredible journey on Montjaro & feel like a new person. I’m 62 years old and feel like I have a new lease of life….. I tried every single diet you can imagine as we probably all have but... See more

Rated 5 out of 5 stars

I have been using Phlo for 18 months now and for anyone considering this weight loss journey I would not hesitate to recommend them. I have lost 3.5 stones on Mounjaro and have always found them help... See more

Rated 5 out of 5 stars

I have had a great experience with Phlo Clinic. Everything from filling in my information to reordering has been seamless & straightforward. There is great support if you need it. It has worked so... See more

Rated 5 out of 5 stars

Really happy with every part of my journey with phlo. very prifessional and helpful x ordee delivered prompt and well packed x this injection has helped me so very much and completly changed the lives... See more

Rated 5 out of 5 stars

I heard about yourselves from a friend. Upon starting using the treatment, I have seen changes in my weight loss and am glad I made the decision . I introduce some friends who said they were refus... See more

Rated 5 out of 5 stars

So far so good! I am having a good experience and I am losing weight slowly and surely and retraining my eating habits as I go. I feel that there prices are competitive and offer value, they are als... See more

Rated 5 out of 5 stars

Excellent customer service and reliable and comprehensive guides. After placing my first order, I had this sinking feeling, had I been scammed as there is so much of it online. My mind was put at ea... See more

Rated 3 out of 5 stars

Issue with Medication Pen I'm experiencing a recurring issue with my medication pen. I've had to miss the last dose twice because it won't dispense. Many others I speak to are having this proble... See more

Rated 5 out of 5 stars

Great prices, great contact with regular emails just sent or answering my questions Easy re ordering process with reminders sent in advance, I had to reorder near Christmas and obviously post isn'... See more

Rated 1 out of 5 stars

Ordered monjaro via morrisons phlo. Messed about and never got round to approval as just passed from pillow to post. Customer service is absolutely diabolical. Phone lines are waste of time as alwa... See more

Company replied

Rated 5 out of 5 stars

So glad I choose phlo clinic they are so professional always messaging to make sure I'm doing ok and prompted when to make my next order. I'm loving my weight loss journey so far lost 2 1/2 stone sinc... See more

Rated 5 out of 5 stars

I’ve always been really sceptical about weight loss medication but this has done wonders for me. Not only have a lost all my excess weight but it’s kickstarted my metabolism and vanished my food cravi... See more

Rated 3 out of 5 stars

The staff at Phlo are great. However, using Royal Mail has meant that I have far too long for delivery. Last week, it took 3 days of RM saying they were coming, changing dates and times, lying about t... See more

Rated 4 out of 5 stars

Feeling safe was key for me. Phlo Clinic offered me peace of mind to embark on my weight loss journey. Their customer service was incredible. Always there to answer and very friendly and helpful perso... See more

Rated 5 out of 5 stars

The entire loosing weight journey w Phloclinic allowed me to feel like myself again, brought me back self confidence and motivation to do things I wanted but I couldn’t do.So thank you very much Phlo... See more

Rated 5 out of 5 stars

Never had any problems with advice or supply and always have had confidence in Phlo as my supplier ! Been with them for over 12 months and had a steady weight loss Would definitely recommend Phlo if... See more

Rated 5 out of 5 stars

Life-changing experience! I’m so glad I chose Phlo Clinic to support me on my weight loss journey. From the start, the team was professional, kind, and genuinely invested in helping me reach my... See more

Rated 5 out of 5 stars

Professional from the start , advice and support there in an instant. This links to your GP and on medication records which I feel supports you too. Links to work out what you need to plan in such as... See more

Rated 5 out of 5 stars

It's good to know I can speak to someone if I have any questions or concerns. Also being aware that the product I am using is safe from a registered pharmacy. I know of others who receive their inject... See more

Rated 5 out of 5 stars

I have lost just over 2 stone since August 2025 and I feel fitter and happier than ever. I usually suffer from chest infections in the winter months but not had any this year. Can't recommend munjaro... See more

Rated 5 out of 5 stars

The first couple of weeks were a bit difficult with the side affects, but now on my third week they are settling down a bit. But the big bonus for me personally, the mounjaro has switched off the cons... See more

Rated 5 out of 5 stars

The team at Phlo are incredibly supportive, and emails / questions answered so quickly. In an age where service seems on the decline, I cannot fault the team here. From the initial decision to use the... See more

Rated 5 out of 5 stars

I started my weight loss journey 9 months ago, I have lost 5 stone and I am now at my goal weight. I am over the moon with the results, phlo clinic supported me from the very beginning and continue to... See more

Rated 5 out of 5 stars

Started using 5 weeks ago response from staff great very helpful when my order had not arrived. Called me back when she said she would. Just ordered my next lot and filled out the questionnaire statin... See more

Rated 5 out of 5 stars

Excellent fast Client Service. Phlo keep you updated, especially with the recent price changes. I regularly get emails with healthy suggestions. Updated regularly about delivery of product. Monit... See more

Rated 5 out of 5 stars

I was feeling so low because I could not control my weight, a friend told me to try phlo clinic and I have not looked back, I have gone from nearly 18 stone to 11st 10 pounds, I started the weight los... See more

Rated 5 out of 5 stars

Phlo Clinic is one of the most important clinics I have dealt with. They have a professional team that helps you complete a healthy and balanced treatment program. They pay attention to the smallest d... See more

Rated 5 out of 5 stars

I just wanted to share how happy I am with my experience at Phlo Clinic during my weight loss journey. From the very beginning, the team made me feel supported, understood, and motivated. They truly... See more

Rated 1 out of 5 stars

I needed an early renewal for my medication and it was refused even though it’s a service they offer and I could have both a double dose initially. Communication is VERY slow. Takes days to get a bas... See more

Company replied

Rated 5 out of 5 stars

This pharmacy cares about your journey. They help you with any queries you have. They have helped me through my journey of loosing 7 stone and helping me navigate my maintenance journey. I cannot reco... See more

Rated 5 out of 5 stars

Contacted phlo clinic withe the view of losing weight and getting a better relationship with food choices & portion size. After a few questions & photos sent of my physical weight & what I weighed I s... See more

Rated 5 out of 5 stars

Fantastic! Phlo are interested in maintaining a relationship for the duration of your weight loss journey. They provide a box of needles & a box of pre-injection wipes to cover you for your whole jo... See more

Rated 5 out of 5 stars

I have lost 4.5 stone since February 2025 and it has changed my life. My confidence is now sky high and I’m wearing clothes I never thought would look good on me. It has been so easy with Phlo. I’ve h... See more

Rated 5 out of 5 stars

Hi. I've been on mounjaro, before switching to Wegory. I have purposely taken my time on this weight loss journey, as I didn't want to lose weight too quickly. The team at phlo have been great, a... See more


Company details

  1. Online Pharmacy
  2. Pharmacy
  3. Weight Loss Service

Written by the company

Phlo Clinic are an online prescription service, providing access to a number of prescription medications, including weight loss injections. Choosing Phlo Clinic means you’re in control of your healthcare without having to visit your GP. No more dreaded busy tone or long waiting lists - we’ve got you covered. Welcome to hassle-free healthcare - designed around you and delivered by our trusted prescribing pharmacists.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Missing kwik pen

when my parcel was delivered on 7 feb 26 the kwik pen was not inside only the sharps bin, needles & wipes I promptly sent an email to advise them of this error and was told as it was scanned this is proof that it was in the box and there is nothing they can do about it, I then rang and spoke to someone there who said she would look into this and call me back, when she did call back it was the same response there is nothing they can do, they advised to contact the police to report it as stolen to get a crime number and then they would look into it further so I rang the police and was told that they could not give me a crime number as it wasn't stolen just not put in the box, I have since reported them to the General Pharmaceutical Council and sent them a complaint via email which I'm waiting on a response, their customer service is appalling!!

9 February 2026
Unprompted review
Rated 1 out of 5 stars

I emailed to make you aware my delivery…

I emailed to make you aware my delivery was left outside another house and I didn’t receive it. First of all I received reply’s now nothing since Sunday I’ve just been ignored. I’ve now missed my date for medication and request a full refund or a pen sent immediately.

30 January 2026
Unprompted review
Phlo Clinic logo

Reply from Phlo Clinic

Hi there,

We’re really sorry to read this and understand how frustrating this must be.

We did request for further details so we could locate your order and investigate this urgently, but unfortunately we haven’t received a response.

Please contact us directly so we can look into this properly and support you as quickly as possible.

- The Phlo Clinic Team

Rated 5 out of 5 stars

I have been using Phlo since May 2025…

I have been using Phlo since May 2025 and have lost just over 4 stone so far. At no point, right or wrong, have I calorie counted. I have simply stopped eating when I am full. My experience of phlo is that they are professional and stress free to use. I would wholeheartedly recommend their service to anybody starting their weight loss journey.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

I’ve lost 4 stone in 8 months

I’ve lost 4 stone in 8 months, thanks to Phlo clinic. I still eat my weakness, which is crisps and chocolate but not to the extent I did. It certainly suppressed my appetite but I didn’t want to rush weight loss. I have suffered with constipation but self medicate for this but other than that , no problems. Also,My knees feel some what better without the extra timber on board.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Reliable trustworthy consistant helpful

First class service easy site to navigate and order. 100% reliable excellent and trustworthy , prompt you to reorder ,request free sharps bin ,needles, and antiseptic wipes...prompt delivery secure packaging...offer great deals..refer a friend for 50.00 off your nxt pen aswell as your friend gets 50.00...competitively priced...would highly recommend...you wont be disappointed.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Lost 25kg in the last year

Lost 25kg in the last year. Phlo was my choice of having my Mounjaro through and they have been with me every step of the way. The pharmacist has called back quiet quick when I had concerns and wanted to stabilise my weight. His advise has helped me keep within 2kg of a weight that I am happy with, without looking thin. Am still busy stabilising and after trying Wegovy found it was not as good as the mounjaro and have gone back to the mounjaro following exactly what I was advised to do.
The weekly emails of encouragement, menu and recipe advice has been a godsend. Being vegetarian and lactose intolerant the pharmacists advise on meal planning has really helped. Having to increase my protein intake was tricky when trying to manage on my own but with the support of the staff and pharmacist at Phlo have done extremely well.

Family have used other suppliers and have not had the support that I have had with Phlo. They may be a little bit more expensive than some others but you get more with Phlo from start to finish while on the journey.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

It is expensive

It is expensive, but ...the service & vettin is 100% & the resjlts speak for themselves, best thing i have done .....started end of july on 2.5...i am now on 5 ..lost so far 26kg .....100% happy & reccomnend

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Ive spent the best part of 15 years…

Ive spent the best part of 15 years trying to shift the weight from a really bad pregnancy, I went to the gym daily, ive done slimming world etc etc, I had managed to loose most of the weight on my own but the last couple of stone was proving extremly difficult, so I thought I needed something to boost the loss, I looked in to weight loss jabs and found phlo, they are great, sending regular tips and advice to help get the most out of the jab. Sending reminders when it's almost time to reorder, I have personally found them a god send.

30 January 2026
Unprompted review
Rated 4 out of 5 stars

I chose this provider purely on the…

I chose this provider purely on the grounds they advertise via MyGp App & as they only provide the medication with access to your medical records (other suppliers may not ask for this) so this shows the integrity. I haven’t needed to converse with them in the 12 months so cannot comment on any support. However, I am shocked to see that some comments here say they’ve had significant weight loss in a such a short period which to me doesn’t seem safe or healthy. A good weight loss over a long period shows sustainably & life style changes.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Choosing Phlo Clinic was one of the…

Choosing Phlo Clinic was one of the best decisions I’ve made. As an online clinic, they provided constant support, professionalism, and guidance every step of the way. I lost 18 kilos, which had a huge positive impact on my health, confidence, and overall well-being. I felt safe, supported, and truly cared for throughout the journey. I highly recommend Pho Clinic to anyone looking for real and lasting results.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent clinic

I’ve been on Mounjaro since April 2025. I’ve never had an issue with Phlo Clinic. Easy to order, quick to authorise and dispatch. Receive emails with hints and tips. Only minor gripe is I’d like to be able to log my weight weekly not just when I want to reorder. Other than that I’d recommend to anyone.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had an incredible journey

I’ve had an incredible journey on Montjaro & feel like a new person. I’m 62 years old and feel like I have a new lease of life….. I tried every single diet you can imagine as we probably all have but when I contacted Phlo Clinic it was the best thing for me. They have been supportive & informative throughout and would highly recommend

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Always on the end of the phone

You’re always on the other end of the phone. No waiting a few days you come back within a few hours. Lovely people always so helpful and kind. I would recommend Phlo to anybody who wants to go on the Manjaro. Keep up your excellent service Phlo thank you.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

I have lost 6.5 stone since September…

I have lost 6.5 stone since September 24, I am now just maintaining but I still inject following guidance from the team. My whole outlook has changed my confidence has grown all because Phlo clinic supported my journey made me believe I could. Thank you for giving me my self back.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Iv had a good experience with phlo…

Iv had a good experience with phlo pharmacy,monthy checkin,s for monitoring weight loss, lots of nutritional advice.I have had less menopausal symptoms, lowered blood pressue to a normal range, and best of all lost 4 stone over a 12 month period.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

This pharmacy cares about your journey. They help you with any queries you have. They have helped me through my journey of loosing 7 stone and helping me navigate my maintenance journey. I cannot recommend them enough.

28 January 2026
Unprompted review

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