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Plant Addicts Reviews 1,319

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the plants are healthy, well-sized, and often hard to find elsewhere. Consumers appreciate the careful packaging, which ensures that items arrive in excellent condition and at the appropriate planting time. People also value the wide selection of plants available, often finding varieties that are superior to those at local nurseries. Consumers report that the ordering process is easy and that the website is user-friendly, with thorough and informative descriptions. Reviewers are pleased with the delivery service, highlighting that plants arrive on time and as promised. The company's judgment on when to ship items, considering weather conditions, is also appreciated. Overall, individuals express satisfaction with both the products and the service provided.

Based on these reviews

Rated 5 out of 5 stars

I have enjoyed receiving healthy, good sized, hard to find plants from Plant Addicts for several years. Items always arrive well protected and at the appropriate planting time. Someone is always avail... See more

Rated 5 out of 5 stars

I want to say that this is the best customer service experience I have had. My plant was shipped too early and froze in the mail. I usually dread calling companies with problems because it is such a s... See more

Rated 5 out of 5 stars

Purchased two Karen Azalea's in mid October. They arrived in excellent condition and plants look very healthy - very large, full and green! Going in the ground tomorrow - hope they bloom in Spring 20... See more

Rated 5 out of 5 stars

These plants are absolutely amazing! They are shipped so carefully and pretty fast also. For the last few years I've ordered and they have all lived and been exceptional unlike most plant companies yo... See more

Rated 1 out of 5 stars

My mother sent me two ornamental cabbages in October, choosing the Asaka-Pink variety. However, I received the standard white bloom instead of the pink one. I contacted customer service with a photo o... See more

Rated 5 out of 5 stars

I have had trouble planting certain plants in areas that should have survived only died due to soil conditions, insects eating at the roots, squirrels hopping on the branch stems breaking them in the... See more

Rated 5 out of 5 stars

Mountain laurel ‘tiddlywinks’ arrived on time expected, well packaged to protect from shipping damage. The box took a hit in shipping. It sat in my courtyard for 2 days acclimating itself to our clima... See more

Rated 5 out of 5 stars

Great customer service. I bought a Norway spruce as a Christmas gift, for my daughter’s apartment. The plant arrived on time in good conditions. The communication via email was efficient and useful. I... See more

Rated 5 out of 5 stars

My two plants arrived healthy and well packaged. While the carrier damaged the packaging a bit on both items the plants were secure with no damage. I have mail ordered trees and bushes from four other... See more

Rated 5 out of 5 stars

Delivery within 2 week projected arrival. Healthy with 2 very tight flower clusters. Planted in miraclegro potting soil and followed watering directions during 2 weeks of frequent showers. Now have... See more

Rated 5 out of 5 stars

I was very happy with the quality of the Winterberry plant I got from Plant Addicts last season, so I've preordered several more plants for this spring. In several cases, I realized I needed to make c... See more

Rated 4 out of 5 stars

+You offered free shipping if I entered email and ph# -You sent me a code which I entered and yet still was charged 15.95 for shipping Sketchy business practices; feels like phishing Edit: Plant... See more

Rated 5 out of 5 stars

I was checking to see if there was anywhere I could locate a Mr. Poppins Winterberry that would ship now. I am just starting to develope landscaping in a new home and have planted 4 Berry Poppins and... See more

Rated 5 out of 5 stars

I have made several purchases with Plant Addicts and all plants have arrived healthy and well packaged. I trust their judgement on when to ship items due to weather issues. When I see plants I’m searc... See more

Rated 5 out of 5 stars

Due to deck renovation, I had to put 8 red petunias (already in flower boxes) and 2 black eyed Susan vines in the garage for 8 days. One box did not recover- the plants are half dead. Plus the over-... See more

Rated 5 out of 5 stars

I wanted to find rare plants and there were none in my area. I wasn’t sure about ordering them online but I’m pleasantly surprised. The plants came packaged well and in fabulous condition. So, I’m def... See more

Rated 5 out of 5 stars

Plant Addicts has the best customer service I've ever seen. When they say they are always there to help answer questions or offer support, they mean it. I have bought many plants from Plant Addicts... See more

Rated 5 out of 5 stars

I opened a chat online today to ask questions regarding the pre-ordering of some evergreen bushes to plant this coming Spring. The staff person, Renzo, responded very quickly and courteously. I was... See more

Rated 5 out of 5 stars

My previous online nursery closed its doors, so I was delighted to discover Plant Addicts this year. So far, I've purchased annual and perenniel flowers, and a large Mountain Laurel. All were thoughtf... See more

Rated 5 out of 5 stars

Haven't gotten my plants but am very grateful they had the Firelight Tidbit in a #3 gallon container. I wanted something a little more established as I am replacing some more established plants that t... See more

Rated 2 out of 5 stars

tried to eliminate additional plants that appeared on check out; went back and forth until only the order was showing. Check out horrible filled out information so many times and finally went throug... See more

Company replied

Rated 5 out of 5 stars

This is the first time I have ordered plants online & I am totally satisfied. I purchased Blue Chiffon Rose of Sharon & Fire Dragon Maiden Grass. Both arrived in excellent condition & very healthy.... See more

Rated 3 out of 5 stars

I received my plant today on 01/05/26 and I was happy to receive another to my collection. I am disappointed because my Calathea White Fusion didn't arrive in the best of conditions. The plant has se... See more

Rated 5 out of 5 stars

Hector responded my Chat call online promptly. He replied all of my questions , and I finally made up my mind about ordering the gorgeous True Delight Climbing Rose. I give him 5 stars for being... See more

Rated 5 out of 5 stars

Absolutely the most amazing plants packed in such a fantastic way. Mind boggling. I don't usually write reviews but this company is so superior in product quality, customer service and shipping. I... See more

Rated 1 out of 5 stars

The trumpet vine I ordered seemed to thrive for a couple of weeks then within two days all its leaves shriveled for no apparent reason. The living rock houseplants I received yesterday are so puny I h... See more

Rated 5 out of 5 stars

Plant Addicts provides exceptional service from top to bottom. The website is easy to navigate, the choices are abundant and their products are competitively priced. What sets them apart is the care y... See more

Rated 5 out of 5 stars

This was my first experience with Plant Addicts. I could not be more pleased. Ordering over the phone was very professional in every way. Delivery in 5 days . But, most importantly, the plants... See more

Rated 5 out of 5 stars

Plant Addicts has a huge selection of plants - much better than my local nurseries. I ordered 2 coleus several months ago......they arrived quickly and well packaged. They're thriving!! I just ord... See more

Rated 5 out of 5 stars

The plants arrived in very nice sturdy boxes. I ordered these in the fall and wasn't expecting much but they arrived in beautiful condition. The leaves were so green and the plants were so full that t... See more

Rated 5 out of 5 stars

Ordered (3) plants, (2) arrived within a few days, (1) took longer, eighteen days, I contacted them via the chat feature, they were helpful. The order tracking on the website didn't work until all (3... See more

Rated 5 out of 5 stars

I have decided to buy a red currant plant in July, but found that none of the local growers had them available, and the ones offered through Amazon were tiny saplings without a single leaf. Thankfull... See more

Rated 5 out of 5 stars

Quick easy ordering process and very helpful customer service. I ordered a New Dawn Climbing Rose and 3 Rose Marvel Meadow Sage from them. The Rose was gorgeous and bigger than expected. The Meadow Sa... See more

Rated 5 out of 5 stars

My previous experiences with online nurseries had been less than desirable. I was interested in purchasing a New Dawn Climbing Rose and found that Plant Addicts Nursery had them in stock and rea... See more

Rated 5 out of 5 stars

Communication was excellent on delivery - when sent ,where it was , etc. The plants arrived beautiful - the phlox was trimmed to have many stems all green with leaves and if all goes as expected shou... See more

Rated 5 out of 5 stars

My order didn't arrive perfect. UPS damaged the boxes and even had to rebox one because they destroyed it so badly. When I contacted Hector and Plant Addicts, he understood that I needed the plants re... See more

Rated 5 out of 5 stars

I had questions that were quickly answered in their online chat. The plants arrived as promised 5 days after purchasing. The packaging was perfectly intact and most importantly the plants were very h... See more

Rated 5 out of 5 stars

The site was easy to maneuver and filter as needed. The descriptions were thorough and informative. After comparing with two other major plant sellers, I chose Plant Aadicts. The wisdom of that choice... See more

Rated 5 out of 5 stars

I found Plant Addicts online while searching for the boxwood plants I wanted in my yard. The plants arrived at the proper planting time. They were in beautiful condition, larger than I expected and... See more


Company details

  1. Garden Center
  2. Plant Nursery

About Plant Addicts

Written by the company

Plant Addicts is a small, family-owned business that strives to provide the highest quality plants, gardening products, and the best customer service to our customers. Our mission is to help you create the outdoor oasis of your dreams.

Plant Warranty

Free Best In Class Plant Warranty

Plant Addicts provides a free 1-year plant warranty to all bushes, trees, and perennials. Plant Addicts also provides a 30-day guarantee on all annuals and houseplants. So you can order with confidence that the plants you receive will be happy, healthy, and ready to thrive at your home!

Why Choose Plant Addicts?

  • Check Best in Class Plant Warranty & Guarantee
  • Check Family-Owned Business - Customer Service With A Personal Touch
  • Check Exclusive Plant Varieties You Can't Find Locally
  • Check Free Plant Care Advice

4,000+ Different Nursery Quality Plants Available


Plant Addicts Rewards

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$5 off your next order

Happy Plant Owners

Promo Codes

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Great website

The website was easy to use. It appears that the planters are priced well. I will not know for sure until I receive them.

12 February 2026
Rated 5 out of 5 stars

I want to say that this is the best…

I want to say that this is the best customer service experience I have had. My plant was shipped too early and froze in the mail. I usually dread calling companies with problems because it is such a struggle to get issues resolved, but they understood right away, sympathized with me, corrected the problem easily and right away, and followed up just like they said they would.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Always enjoy shopping with you

Always enjoy shopping with you. Beautiful plants I'd have to go multiple places to find. If I were to have one critique, it would be that I wish you would say the size of the blooms on the plants that I should expect. Blessings

8 February 2026
Rated 5 out of 5 stars

No need to shop anywhere else for great plant products

My first order was handled very well in preparation for its journey. When I had questions or comments to share, their customer service team (Deane) was very quick to respond in a very kind, courteous, and professional manner. I genuinely am looking forward to a continued relationship with Plant Addicts.

2 February 2026
Rated 5 out of 5 stars

"Moonshine"

My Snake Plant "Moonshine" arrived in perfect condition. It's larger than expected and beautiful!

2 February 2026

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