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Personalized Paper Manufacturing Group Reviews 4,872

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the products, especially the notepads, which are described as exactly as expected. People appreciate the high quality of the products and the attention to detail. Consumers are also pleased with the ordering process, which they describe as fast and convenient. The delivery service is highly regarded, with orders arriving on time or even earlier than expected. The company is praised for its excellent service, with representatives going the extra mile to ensure customer satisfaction. People highlight the company's ability to accommodate custom requests and deliver products that meet their specific needs.

Based on these reviews

Rated 5 out of 5 stars

All in all, looked at several different websites and this company was pretty close on price... there website design is really easy to use. The note pads I ordered where exactly as described and sh... See more

Rated 5 out of 5 stars

I recently purchased receipts for our business and we are so happy with them. We were purchasing them somewhere else, but there was always something going on with them, like a missing receipt number a... See more

Rated 5 out of 5 stars

Note Pads The product is great, we're using them all the time in our office. We have an unconventional graphic sensibility and when the PPMG team reviewed our proof, they called to confirm and offere... See more

Rated 5 out of 5 stars

PLEASED ALL AROUND They answered the phone. She was pleasant Order arrived when expected. Disprove match with Etsy, Office Depot/Max they were less expensive and able to accommodate a small order... See more

Rated 5 out of 5 stars

The notepads we received were exactly as described. We received a proof via email as promised and the order was delivered promptly. The notepads are decent quality and what we need for giveaways at ou... See more

Rated 5 out of 5 stars

Personalized Paper produced what I ordered and got it to me as they said they would. What made them outstanding to me was the representative that contacted me and talked to me about a small change t... See more

Rated 5 out of 5 stars

My order was fast and very convenient to make. I ordered with a strict deadline (Christmas!!) and my order made it to me even a few days sooner than expected. The customer service was thorough and did... See more

Rated 5 out of 5 stars

This company was fantastic to work with. They were careful to verify the design prior to printing, worked quickly and communicated through real people (no auto-drafted emails with poor English). Phe... See more

Rated 5 out of 5 stars

The company quickly printed and mailed my Photoshop-designed notepads. The process was very easy and the results were true to my original. I was also able to find 4x9 cellophane bags on Amazon to prot... See more

Rated 5 out of 5 stars

Ordered from Print PPS several times now and each time they gave excellent client care. They went to great lengths to help solve some order issues and continue to be my staple company for any future p... See more

Rated 5 out of 5 stars

I was very impressed with the fact that my original print had too much white space and the words were too small. Instead of printing it, they reached out and gave me suggestions for making it look bet... See more

Rated 5 out of 5 stars

Everything was perfect about my experience with this company and their website. I ordered 5x7 custom notepads. The quality, speed, and customer service were remarkable. I called to get help with a log... See more

Rated 5 out of 5 stars

I found PPMG by asking ChatGPT who was the most affordable printing option for my custom notepads. I was a little nervous purchasing at first because the site's a little outdated, but the experience w... See more

Rated 5 out of 5 stars

Easy to create / personalize the item. Pricing was reasonable and all costs were clearly stated, no surprises. Any expedited processing and shipping was known prior to processing the order. The res... See more

Rated 5 out of 5 stars

This was the first time I've ever printed anything personally in large quantities, and their website made it very easy to upload my design and prices were very competitive. Once my notepads arrived I... See more

Rated 5 out of 5 stars

I custom designed my own carbonless paper forms. These turned out better than expected. Price was fantastic, and quality was even better. These shipped quite fast. I couldn't be happier with their pro... See more

Rated 1 out of 5 stars

The quality of the notepads I ordered is very poor. Most of the glue is cracked or incomplete - pages and backs are immediately falling out. Over half the order is damaged and unusable - the other hal... See more

Rated 5 out of 5 stars

Easy to order, however the adhesive could be better. When taking the next post off, the ends curl and does not stay on whatever you're attaching it to Update: Appreciate the company reaching out re... See more

Rated 4 out of 5 stars

I was a little confused setting up the design, but the customer service folks walked me through it. My order arrived on time and it was correct. UPDATE: After mailing out the notepads (just in busi... See more

Rated 1 out of 5 stars

We had ordered two sets of Business cards for new employees. They came quick enough and the quality was reasonable related to the price. What we did not appreciate was they were packaged together, w... See more

Rated 4 out of 5 stars

the print job is fine -- no mis-print that I've seen yet. But I'm disappointed with the glue line at top. Practically all 2-pc pairs only received glue on far right 1.5" of form, so that, if I ever ne... See more

Rated 3 out of 5 stars

This was my first time using Personalized Paper! Their communication was quick and smooth via email to make sure we approved the correct designs before print. Unfortunately one of my orders was sent w... See more

Rated 4 out of 5 stars

Final product was what the proof showed, but their descriptors online are not very clear when creating a custom receipt book. I was expecting a manila cover on the book like was stated online, but... See more

Company replied

Rated 3 out of 5 stars

When you update your paper color choice, the preview does not update. So you can’t see what your product will look like…have to just use your imagination to hope that the color or your text looks ok o... See more

Rated 5 out of 5 stars

Personalized Paper NAILED IT! We had a very customized request for notebooks for our company and PPS took the time to really listen and catch every detail of our needs. The notebooks turned out exac... See more

Rated 4 out of 5 stars

The first shipment of note pads had warping so your team got another order out right away. The new order was wrapped in plastic to block moisture so that was a good experience. On the bad side, 2... See more

Rated 5 out of 5 stars

Quick, easy and correct. I liked the whole process and as a marketing manager, I have been though my fill of promotional companies. I especially liked the printed proof option - very nice when spen... See more

Rated 5 out of 5 stars

The print quality was excellent! I had a previous order for Sticky Notes with VistaPrint that was unacceptable, low quality and illegible. PPS delivered a night/day difference. Crisp, Clear, bright an... See more

Rated 5 out of 5 stars

To be honest I was super hesitant on using these guys to create a construction style notepad for our company compared to someone local. The prices are unbeatable and the fact they have someone rea... See more

Rated 5 out of 5 stars

The site was very easy to use and we were able to create our business cards and giveaway notepads very quickly. I made a mistake on the address, contacted their team and they adjusted the issue ASAP!!... See more

Rated 5 out of 5 stars

Highly recommend the products, quality of printing, and the pricing. I had custom notebooks made and delighted at the ease and professional look. The customer service was also efficient and helpful wh... See more

Rated 5 out of 5 stars

This company is always my "go-to" when I need to order personalized forms. They are quick, cost-effective, and meet our needs with minimum hassle. I was concerned when I found out the State required u... See more

Rated 5 out of 5 stars

Placing the order was fast, simple and most importantly, DELIVERED ON TIME. I have been using the same vendor for DECADES, but the delivery date started to slip a bit each time I reordered, so I trie... See more

Rated 5 out of 5 stars

We were tabling at a conference for the first time and needed a giveaway. The small notebooks were perfect and much appreciated by the attendees. From the beginning of getting a quote to placing the o... See more

Rated 5 out of 5 stars

I am a graphic designer of 30 years (I'm old) and I've worked with many printers over the years and by far this experience was one of the best. The customer service was superb and the quality of the b... See more

Rated 5 out of 5 stars

Wow! I had a bit of a timing issue with my order and the Vice President reached out to me personally to make sure they made it right. They truly care about the product they send out and keeping their... See more

Rated 5 out of 5 stars

I have used various printing websites and gave this one a shot because of the affordable prices for their custom notepad designs. I will be honest and say that the paper quality is not as good as othe... See more

Rated 5 out of 5 stars

We needed custom carbonless service/invoice sheets. After checking a couple different sites, this one was by far the easiest to use when it came being able to select all the different options we neede... See more


Company details

  1. Stationery Store
  2. Business to Business Service
  3. Manufacturer
  4. Office Supply Store
  5. Prints and Signs Store
  6. Promotional Item Store

About Personalized Paper Manufacturing Group

Written by the company

About Us

Personalized Paper Manufacturing Group is a leading online stationery manufacturer based in Albuquerque, NM. We provide online print and design services for the entire U.S. commercial market.

From our friendly and knowledgeable Customer Service Team and easy-to-use online Design Studio to free online PDF proofs and exceptional turnaround times, our mission is to fulfill all our customers' needs, regardless of order size or quantity required.

Our product lines include:

  • Custom Notepads
  • Custom Notebooks
  • Custom Sticky Notes
  • Carbonless NCR
  • Custom Graph Pads
  • Custom Legal Pads
  • Custom Business Cards
  • Custom Postcards & Rack Cards
  • Custom Desk & Wall Calendars

  • We also offer many more custom stationery product solutions.

    Our Customer Service Team

    One of the many leading quality aspects that sets Personalized Paper Manufacturing Group apart from other national printers is our courteous and knowledgeable Customer Service Team! From pricing and lead times to questions about reproducing your design in print, our staff is ready to answer any questions you may have.

    Reach out to our Customer Service Team Monday through Friday between 7:30am to 4:30pm MDT at 1.800.921.1322 or via email at [email protected] to get the answers you need for your next stationery print project. From online custom designs to preparing quotes for more specialized print projects, our Customer Service Team will assist you every step of the way!

    Personalized Paper Manufacturing Group

    Written by the company

    Service is Everything
    Personalized Paper Manufacturing Group is committed to consistently providing quality products and superior service at a low price.
    Guaranteed Lowest Prices
    We shop our competitors daily and because we're the manufacturer of all our own products we are able to provide the guaranteed lowest prices!
    Free Proof Prior to Checkout
    Our award winning design studio provides our customers with a FREE proof prior to checkout.
    Fast Turnaround (Big or Small)
    No matter how big or small the order, we offer 24 hour turnaround and free customer assistance.
    Knowledgeable and Creative Staff
    We are prepare to help you with whatever project comes your way! Our goal is to show you firsthand what current customers have already experienced.

    Platinum Service Guarantee

    We’ll Exceed Your Expectations. We Guarantee it!

    We’ll Exceed Your Expectations. We Guarantee it!
    We promise that any product you buy from us will meet your expectations or we will refund your money...no questions asked. If you find the identical product at a lower price within 30 days of purchase, let us know and we will refund to you double the difference in price. Finally, we promise to provide superior and personal customer service from the moment you place your order to the moment your order is shipped.

    For over 20 years Personalized Paper Manufacturing Group has been North America's premier manufacturer of quality custom stationery products. We have a superb team that is dedicated to providing you with outstanding customer service and order follow-through.

    We invite you to experience our "Service is Everything" commitment by calling us at 1.800.921.1322 or emailing us at [email protected].

    Thank you for the opportunity to earn your business.

    Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    5K reviews

    5-star
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    1-star

    Hasn’t replied to negative reviews

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    Rated 5 out of 5 stars

    All in all Great Experience.

    All in all, looked at several different websites and this company was pretty close on price... there website design is really easy to use. The note pads I ordered where exactly as described and shipping was right on time.

    I would deffinetly reccomend this company to others.
    I will be ordering from them again in the future.

    9 January 2026
    Rated 5 out of 5 stars

    Great experience.

    Great experience.

    They made it easy and quick to get the products I needed. The quality of what was created was great. Preview was a little confusing, but I was able to get what I wanted.

    8 January 2026
    Rated 5 out of 5 stars

    Customer for life

    The customer service with PrintPPS is top notch. They understand customer service! Mr. Patrick Archibald always takes care of us! Earned a customer for life.

    Thank you Patrick, and thank you PrintPPS team!

    12 June 2025
    Rated 1 out of 5 stars

    The quality of the notepads I ordered…

    The quality of the notepads I ordered is very poor. Most of the glue is cracked or incomplete - pages and backs are immediately falling out. Over half the order is damaged and unusable - the other half I'm sure will fall apart immediately. Printing looks nice though. Won't be ordering again.

    2 February 2026
    Unprompted review
    Rated 4 out of 5 stars

    User friendly

    User friendly
    It is a user friendly website. Once an account is made the designs are saved (if you like) and I can return and order more. I do the 3x3 sticky notes, personalize them and use them at work- been doing it and using PPS for years.

    25 June 2025
    Rated 5 out of 5 stars

    Receipts

    I recently purchased receipts for our business and we are so happy with them. We were purchasing them somewhere else, but there was always something going on with them, like a missing receipt number and that's one of the things we really need on the receipts. I'm so glad I switched, we will definitely be purchasing again.

    23 December 2025
    Rated 5 out of 5 stars

    Good customer service. Get paper proofs!

    Although our first order was not satisfactory, the team at PPS went above and beyond to make it right at no additional cost. I would recommend them based on their customer service and willingness to stand behind their work. That said, their color output may not be exact even when submitting a CMYK file, so I strongly recommend requesting proofs before ordering.

    20 December 2025
    Rated 5 out of 5 stars

    Quick and easy

    Quick and easy

    It was easy to design a personalized product and the product itself was delivered in a timely fashion.

    19 December 2025

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