Retrogamesofficial Reviews 100

I received the console as described and in the colour requested. It does indeed have a massive number of games, particularly genesis / mega drive, which is primarily why I ordered it. Screen is br... See more

Ordered mine two weeks before Christmas and still haven't received it. Turns out they are just dropshippers and the item ships directly from China - I thought they were AU based, so a bit surprised.... See more

Appalling non existent customer service. Ordered two consoles as Christmas presents. Opened one on Christmas Day to find the screen was broken and unusable. Tried contacting them 5 times - replying to... See more

Ordered from this business which claims a 30 day guarantee for returns/refunds. My gamer pro screen stopped working within 5 days. I have attempted to contact this company six times since 12/28/25 via... See more

pretty dope ngl. emulation is on point, no slowdown on ps1 games even gran turismo 2. got it during whatever sale theyre always running. volume buttons are kinda mushy tho and the box came dented but... See more

Was a little nervous after seeing reviews after I had already ordered,So I thought I'd leave this one to reassure anyone who is in the situation I was in, right now. It does comes and it is amazing, I... See more

work mates keep borrowing it to play one round of Street Fighter and end up late back to their desks. Battery lasts my entire 12-hour warehouse shift if I keep brightness low.

My 10-year-old daughter uses it more than I do now. She’s obsessed with old Pokémon and Kirby games. Easy enough for her to navigate and tough enough to survive being dropped multiple times.

I strongly advise against ordering from Retro Games Official. I returned my order as agreed, using the return label they provided. Over three months later, I still haven’t received my refund. Despite... See more

1 they don't say that games are from China, not from Europe or USA. 2 delivery never took place, they passed responsability from them to the courier and vice-versa. Met on Instagram, we notice insta... See more

Wish I could give 0 stars to warn others about this - brought an item for a Christmas present and after 2 or 3 uses, it now doesn’t work atall, emailed multiple times and messaged via Instagram since... See more

The screen doesn’t wash out when you tilt it, colours stay punchy. Been playing Rayman and the vibrant levels actually pop.

Our console broke within the first two weeks, and when we tried to contact the company, they blocked us on Instagram, blocked our emails, and deleted all of our Instagram comments asking for a r... See more

I bought the console after several ads in IG and FB. Emails were sent regarding update of delivery. However when I tried contacting them regarding return and refund they went missing. The console is n... See more

been few weeks since i order but still haven't received anything. first it stated that package was delivered at a pick up shop but nowhere mentioned where and didn't receive any communication. i tried... See more

Over the moon with this! Bought on for my husband aswell and we have been playing 2 player games together every night since we got it!

Complete and utter bullshitters. I ordered the console in the beginning of December as a birthday gift, now it's the end of January and I still haven't received anything. Wrote to them couple of times... See more

Like many, mine didn't work and I was totally ghosted. I purchased a retro game console from Retro Game Official, only to find it available for less than half the price elsewhere. When I attempted to... See more

Finally a retro console that delivers. Controls are responsive and smooth, no input delay or any issues.

Ordered for my sisters birthday, it worked for one day. Didn’t recognize any of the games - total bs. After that it wouldn’t turn on. I emailed multiple times to get a refund and return and no one com... See more

Wish I had read all the poor reviews before ordering! Ordered one as a gift for my husband and after using it twice it now won’t turn on. Tried to email them on three separate occasions and never he... See more

Scamming b*tches!!! got my console on Wednesday 19th March 2025, it looked good but the thing don’t even work. Screen keeps glitching and buttons feedback is terrible, I’ve emailed them like 10 times... See more

Ordered at beginning of December. Payment taken. No delivery of product. No responses from email or Instagram when trying to contact. AVOID Turns out they are just scammers

Ordered their Retrogamer pro for Christmas for my partner. The posting company they chose either stole the package or left it outside to be stolen (but considering the time window from delivery "conf... See more

Tracking numbers do not work, no phone number and no one replies to emails. 6 Weeks since order, multiple chasers. No Response. Had to replace son's Christmas present. No idea if I am being re... See more

So, I naïvely purchased this for an half a price along with others such as a case and SD card. Right after that, I happened to see reviews of this. It's too late to request refunds and contact the com... See more

what they are selling is a real product however, they are dropshipping. You can find this same thing on aliexpress for a third of the price. Look up “R36S” and don’t spend $100 for this. I’m also noti... See more

REPORT THIS COMPANY. Simply read all the one star reviews on here to learn about my experience and so many others. Sadly, it’s dodgy as heck. 1. The company has two addresses and one is atta... See more

On the website it says UK delivery 5-9 days. I ordered mine on the 8th Feb. It has been 16 days and its still not shown up. I have reached out to customer service and they haven't responded to me.... See more

I would give this a 0 if could. Very highly priced. Better to get product on Amazon and cheaper. I wanted to give it as a Christmas present and ordered in mid November.It's Christmas day and I still n... See more

Bought one console that didn’t have even half of the games That they showed in their ads. Buy it from AliExpress if you want one, this is a drop shipping scam, you are paying 60€ extra for nothing.

Avoid. Bought a console from them, worked for about 20 mins and then glitched out and now won't turn on. Sent several emails to get it returned and refunded but no response. Reporting it as a fake sca... See more

No customer service??? I'd suggest to spend your money elsewhere and if you're a gamer, like me, don't invest in this faulty gadget. Read my review for the details. I got the retro games console to... See more

Its definetly a scam Nothing much to say here i wrote an email requesting a refund same day i ordered 2 days later no respond. I got baited in instagram where i have reported the page

Total scam. Refused to honor return policy even though I contacted them 1 day after placing the order. This was after they DID reply to my first email to attempt at a refund to tell me they could... See more

Didn’t come with a charger or any of the extra games I purchased seems to work atm but doubt will for long customer service ignores and blocks you don’t bother buying from here

I would give less than 0 if possible. I bought after seeing an IG ad, but there was a shipping error and they NEVER DID ANYTHING. I emailed their info email, I dmd them multiple times on IG. No he... See more

I bought game stick and it worked for a week and then crashed. sent multple emails, and not once they relplied, the customer service is non existent. Not recommended.

Would do 0 stars if I could. I received a defective unit and haven’t heard a response back from them. I messaged them over a month ago and have sent several more emails over that time.

I’d give it 0 stars if I could Item received quickly and very well packaged. Plugged in to charge overnight. So far so good. It would not even turn on. Emailed on 8th, 11th and 12th of Febr... See more

DO NOT BUY!!! They don't respond to any emails or way you contact them. There is no Pokemon black 2 on it, as advertised... You can not refund anything, cause they don't respond!!!

Console is faulty. Customer service have completely ignored all of my attempts to contact. Do not order from this company.

Scammers! My wife is paying for an order she placed in December and never received. DONT USE THEM! Absolute waste of space! Avoid like the plague!

Bought one of these a few years ago, with about 35,000 games. A lot of the N64 games were unplayable like Goldeneye as you just couldn't walk straight let alone shoot straight. After a few weeks the... See more

Impressed with the quality. Sharp display, solid durable. Played Tetris for hours without charging.