Richmond Interiors KBB Ltd Reviews 11

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Furniture Store

Information provided by various external sources

Richmond Interiors carry out kitchen and bedroom planning and installation. Visit our kitchen showroom in Shipley, Bradford.


Contact info

3.7

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dream Kitchen!!!

After going round the local kitchen showrooms and suppliers, we found Richmond by far the easiest to deal with and the only ones who afford a full start to finish service. Steve was great with the planning and going through different options and supplying details of appliances. Once we'd agreed on the design a start date was booked in. We were given a detailed schedule which was mostly stuck to, just a hiccup with a supplier not delivery quite on time, but from start to finish it only took 3 weeks, which included a new ceiling, replastering walls, new electrics and full installation - thanks Stuart and team.
We'd highley recommend Richmond and will definitely tell our family and friends if they are looking for a new kitchen.
Thanks Richmond we are delighted with our new kitchen.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

We are over the moon with our new kitchen supplied and fitted by this company we cannot praise them enough for the service they have given and would not hesitate to recommend them to anyone. A special mention to the joiner Stuart who was so approachable and his skill and attention to detail second to none a true craftsmen thanks everyone. Martin

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Richmond's are the best company we've…

Richmond's are the best company we've ever worked with. They managed the work like clockwork so that the entire rebuild was completed within 2 to 3 weeks. All the trades followed one another so that no time was lost. The quality of the finished kitchen/dining room is fabulous. Special mention to the joiner, Stuart. And thanks to the rest of the team (Stephen)for project management and extending our payment schedule. Paul for all the CAD drawings. And a final mention for Alex who visited every day to check in on us and maintain progress. Many thanks to you all. You are a great team. xxx.

4 March 2024
Unprompted review
Rated 2 out of 5 stars

Several issues/faults with the kitchen and the appliances

I had a kitchen renovation done by this company in 2001, I was initially very pleased with the work and posted a good review, however, in the 18 months since the kitchen was installed there has been a catalogue of problems. The fridge/freezer began to freeze up and leak water which was eventually found to be due it being incorrectly installed with some of the packaging still in place at the back, the hob fused and had to be replaced, the light switches started to crackle and stopped working so the electrician had to be called back out, one of the plug sockets sparks when used and the mixer tap that was fitted has developed a leak and needs to be replaced. In the 18 months since the kitchen was installed there has not been a period where something wasn't wrong so I don't think I would recommend this company any more.

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Company

We're delighted with our new kitchen. From start to finish the service and professionalism from their team has been exceptional. We can't praise them enough and are happy to strongly recommend Richmond Interiors.

28 February 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional quality & service. Very Happy

Can’t recommend Richmonds highly enough. Excellent service from start to finish, beautiful design, great communication, easy to work with & to have onsite. The quality of the kitchen & the fitting was exceptionally high. Richmonds were easily able to compete with the high street names but with far better quality & service. We adore our new kitchen & everyone who sees it says how beautiful it is. Thanks Lawrence, Georgia, Stuart, Steve & all the team for going the extra mile every step of the way.

19 March 2020
Unprompted review
Rated 5 out of 5 stars

Thoroughly professional, start to finish

From the Friday where we wandered in off the street to ask about kitchens and Georgia stayed half an hour past closing time to talk to us, through the design consultation phase, to managing the various teams doing building work, plastering, electrics, tiling, plumbing and fitting, nothing was too much trouble and the end results are beyond what I thought could be done. Every day I'm delighted by what they achieved and it's simply a joy to sit in the kitchen and look at it.

18 November 2019
Unprompted review
Show reviews in all languages. (11 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look