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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Consumers appreciate the stylish and beautiful clothes available and the detailed product pages, which offer comprehensive information on sizing and materials. People have also found the designs to be timeless and feminine, with some highlighting the comfort and flattering fit of the garments. The delivery is acceptable and the packaging is good. However, some consumers have reported inconsistencies in sizing, with items sometimes running too large or too small. The quality of the fabric is also a point of contention, with some reviewers finding it to be cheap and not meeting expectations, while others are pleasantly surprised by the quality relative to the affordable prices. The delivery service and the order process are also topics with mixed opinions.

Based on these reviews

Rated 4 out of 5 stars

I generally like this online clothing store and have ordered several times. I’m pleasantly surprised by the quality considering the affordable prices. However, sizing can be quite inconsistent — I usu... See more

Rated 4 out of 5 stars

Great clothes, beautiful styles, overall good quality. Every once in a while, you may get something made with a cheaper fabric etc, and the return process is not as easy and seamless as with some othe... See more

Rated 4 out of 5 stars

Really happy with how my order turned out. The dresses were a little longer than expected but I'm shorter than the models so the Midi dresses ended up being Maxi dresses. Unfortunately won't be able t... See more

Rated 3 out of 5 stars

I purchased some bathing suits, skirts and dresses. No complaints about bathing suits or skirts, they are so nice, however, the Beige Knitted Sweater Dress started fraying on the very first wear—not... See more

Rated 5 out of 5 stars

Love this store! Easy to navigate, no issues with checkout or processing. I cannot get enough of the fashion style! I am looking forward to receiving my dresses and hoping they fit perfectly! No w... See more

Rated 1 out of 5 stars

DON’T BUY FROM RIHOAS The quality is extremely poor. The fabrics feel cheap and plastic-like, to the point where the items are basically unwearable. Returning anything is a nightmare, so you’ll mo... See more

Company replied

Rated 3 out of 5 stars

The top is exactly as shown in the photo! The material is not as good as expected, it's thin. They shipped my 2 tops in separate orders for unknown reasons, I received one of them over a week ago and... See more

Rated 3 out of 5 stars

The quality was nice, and the dress had lining, but it was a totally different sade from the picture. It had the "wine" colour label and it was looking as a quite dark burgundy, instead it came a slig... See more

Rated 5 out of 5 stars

not many sites allow shipping to a PO Box address it is hard when you do not have a mail service when putting a roadside address i have to go travelling around to post offices which only have limi... See more

Rated 5 out of 5 stars

I had a wonderful experience shopping on this website for women's clothing. The collection of dresses was impressive, with many attractive designs that caught my eye. While this is my first purchase... See more

Rated 5 out of 5 stars

I have made several orders with Rihoas over 2025 and now this year. Their clothes are always so beautiful and and stylish. Great for work wear. Delivery takes about 10 - 14 days to arrive but well... See more

Rated 3 out of 5 stars

Cost v Quality The price paid for the quality of clothing was adequate. Good sale prices. Two pieces of clothing had material "snags" when received. Size was not accurate on 3 pieces ordered. Deliver... See more

Rated 3 out of 5 stars

The dresses I ordered were very cute. Unfortunately, none of them fit right - it seems that they didn't take into account that petite people ordering the smallest sizes are more likely to have petite... See more

Rated 2 out of 5 stars

The item I received did not match the product description. When I reached out, the company refused to sort this. The company is Hongkong based and their return policy falls far below standard cons... See more

Company replied

Rated 1 out of 5 stars

Unfortunately, the material of this dress couldn’t handle even the lightest touch of an iron — it melted almost instantly. Really disappointed, as I was looking forward to wearing it. The design is lo... See more

Company replied

Rated 5 out of 5 stars

The website is layed out really well. I love how much detail each product page has (in detail sizing, material breakdown, a description). It also has smart suggestions for both similar items but also... See more

Rated 5 out of 5 stars

been getting stuff from here for a bit now. fabric always feels nice n comfy, not that scratchy cheap kinda feel. sizing’s usually fine tho some stuff runs a lil big or small, so gotta watch that. shi... See more

Rated 5 out of 5 stars

I’ve been absolutely loving this piece from RIHOAS — it’s the perfect blend of elegance and everyday wear. The fabric feels high-quality, lightweight yet structured, and the fit is super flatteri... See more

Rated 5 out of 5 stars

I loved everything in my shipment and quality was in line with the pricing. Styles are figure flattering and stylish without being raunchy. The zippers are great and the stitching is better than expec... See more

Rated 2 out of 5 stars

For the price I paid, I was surprised with the very low quality of the fabric. Cheap, synthetic material, not breathable, and terrible fitting, loose and tight in the wrong places, very very unflatte... See more

Company replied

Rated 5 out of 5 stars

I recently bought a Rihoas dress and was impressed by both the fit and the overall experience. The Medium fits like a true U.S. 8—not ideal if you're typically a 9 or 10. The design channels the elega... See more

Rated 1 out of 5 stars

This company makes it really hard to return things. They avoid communications for weeks, then offer a partial refund for returns or make the buyer pay a heavy return fee, so it’s more worth it to take... See more

Company replied

Rated 1 out of 5 stars

Trying to return some items but this company are making it so difficult! They won’t give out a returns address until you contact them & days later i still don’t have 1. They have the order details but... See more

Company replied

Rated 5 out of 5 stars

I was interested in a dress that was out of stock, but a few days later I received an email that it's available again. As I prevously ordered from here, I bought the dress in just a few minutes. Last... See more

Rated 2 out of 5 stars

I've been a big fan of Rihoas and have purchased several items from them. Their order processing and return service have always been impressively quick. However, I recently ordered two dresses, but... See more

Company replied

Rated 1 out of 5 stars

Just dropshipping, product quality was absolutely terrible and probably the exact same clothes you'll find on Shein or Aliexpress for five times cheaper. I still wear one of the skirts I ordered alth... See more

Company replied

Rated 1 out of 5 stars

Dress was fine, nothing special. But arrived too late for my event. Asked to return it, they charged me $15 for return shipping. Then they said it never arrived so they couldn't refund. Paypal also... See more

Company replied

Rated 4 out of 5 stars

Eye-catching and interesting clothes. It would be great if the website had more photos of real buyers/purshases, for us to see better the fabric and how it looks in different bodies/sizes. Good disco... See more

Rated 1 out of 5 stars

Ordered 6 dresses, they took ages as I hadn't appreciated they were coming from China. One of them was really poorly made with the seams off but the others were okay, if a bit cheap. I then wanted to... See more

Company replied

Rated 4 out of 5 stars

Great selection of options, love the style. The sizing is confusing, seems inconsistent when referring to the size charts, vs the model vs the product vs the reviews so makes me less likely to purchas... See more

Rated 5 out of 5 stars

Their clothes and accessories have the most mod, stylish look. I love it. I didn’t know what to expect ordering from a company I had never heard of, but all my stuff arrived as expected and look... See more

Rated 2 out of 5 stars

Very low quality. The same size fits differently depending on the dress, the cut and seams are uneven and make it uncomfortable to wear. On piece even had another brand tag attached. Everything is sen... See more

Company replied

Rated 5 out of 5 stars

Have purchased several items for my wife. She absolutely has loved each and every one. We have found the quality to be as good or better than many of the more expensive brands. My wife has especially... See more

Rated 5 out of 5 stars

This was my first experience ordering from RIHOAS. I have never even heard about them, I just saw this super cute top on my favorite French fashion blogger, and she shared that it was from RIHOAS. I... See more

Rated 5 out of 5 stars

Overall, a great experience: Items arrived pretty quickly (6 days). Item quality is good for the price being paid. One dress was too large, but the return was simple. You do have to pay for your own r... See more

Rated 3 out of 5 stars

I loved all the items on offer. I chose two, and the information about sizes and fabric types was very clear. However, once I placed the order and paid, I didn't receive a delivery date. However, I di... See more

Rated 5 out of 5 stars

First off the quality of each piece is above expectation, both hold up well, breathe easy, and move well. Customer service was amazing after I realized I didn’t add my apartment number, they were able... See more


Company details

  1. Women's Clothing Store

About RIHOAS

Written by the company

Shop women's clothing at RIHOAS. The boutique dresses, tops, skirts, pants, sweater, blouse & accessories. Free standard shipping on orders over $69.

Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

No Response

No Response. I sent 3 emails to the company about a return, and never heard back.

4 February 2026
Unprompted review
RIHOAS logo

Reply from RIHOAS

Dear Valued Customer,

Thank you for taking the time to share your feedback. We sincerely apologize for any confusion regarding our email communications.

Upon reviewing our records, we found that we have in fact replied to all three emails you sent us, with our responses sent within our standard 48-hour timeframe. It appears there may have been a delivery issue preventing our replies from reaching your inbox, so we kindly suggest checking your spam or junk folder, adding our email address to your safe senders list, or verifying that your email inbox is not full.

We genuinely value your feedback and are committed to resolving any issues you may have experienced. We are taking immediate action to investigate and ensure this matter is fully addressed.

We value your feedback and appreciate your business.

Sincerely,
RIHOAS Customer Support Team

Rated 5 out of 5 stars

200% recommend Rihoas

200% recommend Rihoas. Every single outfit that I ordered are true to size and amazing material.
Will keep shopping again. Love it

K

9 February 2026
Unprompted review
Rated 3 out of 5 stars

I choose small base on the chart

I choose small base on the chart. I’m 34 B and the cups were too big. The bathing suit himself is like too short. So médium size Will be too big. I think it’s not for me, that’s why I put 3 stars. The material is ok. I’m living in Montreal Quebec and It takes a lot of time to have it I think I will return it if there is no fees.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great email customer service

I sent an email about an address change and the customer service rep immediately responded and corrected the issue. I'm very grateful that there is a dedicated team that is actually helpful and proactive

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Very easy

Very easy! Love the apple pay- makes it 10000% easier to check out with one click. Beautiful selection and fast working website!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great

It was super easy to get what u wanted and they have alot of cute items

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Love the style

Their clothes and accessories have the most mod, stylish look. I love it. I didn’t know what to expect ordering from a company I had never heard of, but all my stuff arrived as expected and looked just as expected. Good quality.

To be fair, I haven’t tried returning anything yet, but at least I know I will get my stuff :)

As someone else mentioned, the website is really nice. It’s clean looking and has helpful details.

The one detail they need to add is which items the on-site discounts apply to. I can’t seem to figure that out until I type it in in the cart.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Very easy order!

Ordering the dresses was very easy and I received a discount in my e-mail! That’s when I decided to order the two dresses! Can’t wait to get them!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Quick experience

I was interested in a dress that was out of stock, but a few days later I received an email that it's available again. As I prevously ordered from here, I bought the dress in just a few minutes.
Last time I added the wrong address and I was anxious about it, but I received quick help through email and WhatsApp. Great customer experience.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

I loveeeeeeeeeeee Rihoas

I loveeeeeeeeeeee Rihoas. Their clothes are just right for my body type. The material is great as well, I had multiple dresses from the and get a lot of compliments everytime i wear them, also mentioning, they are sooooo cute, and the price is just right

18 May 2025

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