Sängfabriken Reviews 547

TrustScore 4 out of 5

4.1

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Company details

  1. Bed Shop
  2. Bedroom Furniture Store

Written by the company

Sängfabriken är en modern sängtillverkare som samtidigt värnar om den gamla svenska hantverkstraditionen. När du handlar din säng direkt från vår fabrik slipper du mellanhänder, vilket gör att du som kund kan välja bland sängar av högklassig kvalitet och design till ett förmånligt pris. Vår svenska fabrik tillverkar kontinentalsängar, ställbara sängar, ramsängar samt natursängar av högsta kvalitet. Vi erbjuder alltid fri hemleverans, samt livstidsgaranti för ram- och resårbrott och 60 dagars Sov Gott-garanti för våra kontinentalsängar.


Contact info

4.1

Great

TrustScore 4 out of 5

547 reviews

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Replied to 35% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

We bought a bed with hard mattress two…

We bought a bed with hard mattress two years ago which got very soft in just after a year. After first time being in contact with the company, I wrote a negative review here and then the company kindly contacted me to help out with this issue. After a dialogue telling me that they will send us a new mattresses which we were really happy about, they pull back all promises back and tell us that they are unable to deliver to Denmark Copenhagen ( We lived in Stockholm when we first bought). What a poor service and managing customer expectations.

1 January 2025
Unprompted review
Rated 1 out of 5 stars

It’s only the small top madrass that needs to be fixed , otherwise the bed is light and beautiful

Not satisfied atall , I threw ok best old bed and wanted abit small bed , the bed I received sinks in and bends in between, separating me to the other side and my partner to the other ! I contacted them and wanted me to transport it back or pay around 2500kr nt sure for transportation which I was going thought was unfair , I did nt have that money by then and yeah I’m stuck with abed I’m not satisfied with cos the 60 days given to change have already gone out !

30 September 2022
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Reply from Sängfabriken

Thank you for taking the time to leave a review! We appreciate all feedback, both good and bad, that can help us improve our offering in the future. We understand your concern, but unfortunately we are not able to provide the shipping cost when exchanging the firmness of the mattress. Feel free to contact our dedicated customer support via [email protected] if you have any further questions

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