What I liked most was the transparency. They walked me through all the fees and didn't hide anything. I appreciate that because other processors I used before had surprise charges. Here, everything wa... See more
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Company details
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SensaPay is a leader in technology-driven payment processing, catering to merchants of all types and sizes, including both card-present and card-not-present transactions. We support a diverse array of business types, including specialty verticals and emerging markets that traditional processors often avoid due to elevated risks. Accept payments, send invoices, collect recurring revenue, and manage your business using our software and APIs. Welcome to a world where your processor adapts to you, not the other way around. Find your perfect solution here!
Contact info
5670 Wilshire Blvd, Suite 1230, 90036, Los Angeles, United States
- 1-888-808-0731
- [email protected]
- sensapay.com
Hasn’t replied to negative reviews
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One thing I noticed is that they check…
One thing I noticed is that they check on me after setup to see if everything is working well. They do it in a respectful and friendly way. It feels like real customer care.
I like how fast the payments are…
I like how fast the payments are processed. My customers never complain and the whole flow feels smooth. It makes daily operations more efficient.
Everytime I contct their support I get…
Everytime I contct their support I get a helpful answer. They never rush the conversation and always make sure the issue is fixed before ending the chat. I have not had a single bad experience with them.
The staff were very professional but…
The staff were very professional but still talked to me in a warm and friendly way. It did not feel like a cold transaction. It felt like working with a team that truly cares about my business.
I was expecting the process to be…
I was expecting the process to be complicated but their instructions were simple and easay to follow. I learned how to use the platform in just a short time. It made my work easier and less stressful.
I am not a big store but they still…
I am not a big store but they still treat me like an important client. They answer my messages with care and they never rush me even when my questoins are simple.
My old service always gave me slow…
My old service always gave me slow payouts anddelayed responses.. Switching to this company was a big relief. I get faster funds and much better customer service.
My dad is usually full so I need…
My dad is usually full so I need systems that work fast... Their platform is easy to use and does not waste my time. Whenever I need helpp, their replies are quick which lets me go back to my work right away.
I was new to payment processing but…
I was new to payment processing but they made it easy. They explained the basics and walked me through the tools I needed. It removed a lot of stress on my part.
Everything they told me about the fees…
Everything they told me about the fees matched what I saw in my actual reports. There areno extra charges that appear out of nowhere which I really appreciat.e
Transctions work well and I barely…
Transctions work well and I barely experience any delays. The system feels stable and it lets me focus on my business without worrying about payment issues,
My funds arrivfe earlier than what I…
My funds arrivfe earlier than what I was used to with my previous provider. It helps a lot with our daily cash flow and it makes our operations smoother.
I reqched out during a peak business…
I reqched out during a peak business day expecting delays, but they still replied fast and helped me fix my issue. Their support doesn't disappeear when things get busy.
After dealing with processors that kept…
After dealing with processors that kept adding mystery chargess, this one feeels refresshing. What they told me at the start is exactly what im getting. No extra deductions I didn't agree to.
I'm not the most techy person
I'm not the most techy person, but their staff never made me feel rushed. They answered even my simplest questions calmly adn guided mee until I felt confident using the system
Their approach doesn't feel like a one…
Their approach doesn't feel like a one time sale. They check on us regularly, see if everything is running fine, and offer help without being pushy. It feels like a true partnership.
My business isn't always easy for…
My business isn't always easy for processors, but they didn't judge or reject me right away. They reveiwed everything properly and gave me a fair shot. I really appreciated that.
Everything they told me about the fees…
Everything they told me about the fees matched what I saw in my actual reports. They are no extra charges that appear our of nowher which seems good to me and appreciate though.
My funds arrive earlier than what I was…
My funds arrive earlier than what I was used to with my previous provider. It helps a lot iwth our daily cash flow and it makes our operations smoother.
What I liked most was the transparency
What I liked most was the transparency. They walked me through all the fees and didn't hide anything. I appreciate that because other processors I used before had surprise charges. Here, everything was explained upfront.
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