FM WORLD Reviews 685

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Someone said 9 days to process an order . Try , my customer been waiting since DECEMBER 12 2025! And the company still claiming delays! It’s Now February 6, 2026! Almost 2 months later! Insane

Rated 1 out of 5 stars

Great products but dodgy. Ordered over £100 worth of fragrances from October, which I’m still waiting for now. Seller blames Royal Mail strikes and FM are ignoring my emails, but apparently won’t inte... See more

Rated 1 out of 5 stars

I recently bought 2 perfumes from FM World, via a friend who has recently become a Rep. I bought copies of Jo Malone's Rose & Oud & Baccarat Rouge 540. The Rose Oud one smelt nice but only lasted the... See more

Rated 5 out of 5 stars

Sad to see other company's reps slating FM, just concentrate on your own brands lovelies - there's room for us all. I'm shocked at what was said about the perfumes! The FM900 in particular is a pers... See more

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Company details

  1. Music Store
  2. Cosmetics and Perfumes Supplier
  3. Flavours, Fragrances and Aroma Supplier
  4. Perfume Store

Information provided by various external sources

FM WORLD Federico Mahora World FM WORLD


Contact info

2.4

Poor

TrustScore 2.5 out of 5

685 reviews

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Rated 1 out of 5 stars

They do not care about customers

They do not care about customers. My parcel went “missing” containing 20 bottles of perfume. Couldn’t contact these only via email which took them days to respond all I kept getting was “contact the delivery company” which I did and they where saying to contact the sender. It’s annoying. Eventually after explaining to them a million times they agreed to refund me. But I’m still waiting for this!!!!! I’ve reordered the order 6 days ago because the items where for other people who have paid which means I’m
Now £200 out of pocket and they still haven’t even processed the order!!! They literally don’t care at all. Constant emails sent to them with no response!!! So I’m £200 out of pocket and still no parcel!!!

18 November 2025
Unprompted review
Rated 1 out of 5 stars

Took 9 days to process an order

Took 9 days to process an order. Told us that everything was up and running fine and there was no more issues with backlogs in the warehouse. Then they have now sent my item out and removed my business partners account from their system so now I won’t receive my commission payouts or be able to place orders for customers when I get them through..

27 August 2025
Unprompted review
Rated 1 out of 5 stars

Really cheap smelling fragrances

Really cheap smelling fragrances, had the availability to sample a few, when told wasn't interested, was asked if f I wanted to buy a box to sell to people, red flag city.

This is quite simply the trail end of a con product established by what appears to be a pyramid scheme.

8 March 2025
Unprompted review
Rated 1 out of 5 stars

Daughter got given one as a secret…

Daughter got given one as a secret Santa present. The equivalent of YSL Black Orchid, which is her fave. It was rancid. Was going to use it as an air freshener, but it was that bad it went straight in the bin. If there was a zero star rating, this would get it. Appalling. Avoid.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful perfumes at affordable prices.

I have been using FM products on and off for over 14 years, including a spell running it as a business. The business side didn't work out for me but I know others doing very well. The perfumes are the stars of the products. They are not copies but their own brand, made in the same factory (Drom) as well known designer brands. As a result, the perfumes are the same or similar to designer brands for a fraction of the price. You can pay for an eau de parfum for the same or less than designer brand eau de toilette! Some comments on here are obviously rival companies and are ridiculous. One commented about a severe reaction to a product a week after applying it, which seems ludicrous. My own experience of FM for 14 years has been very good and certainly makes you question the costs of designer perfumes.

14 December 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, don't respond to calls or emails. Neither do they dispatch your order. They just take your money. Avoid at all costs

10 December 2024
Unprompted review
Rated 1 out of 5 stars

Don’t bother

Don’t bother. Worst customer service I’ve ever had to deal with. And if any packages are stolen/missing/lost they wont do anything to help you.

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Non existent customer service

They don’t answer their phones, emails and there’s no way of contacting them. Wanted to ask them questions about some of their products but that seems to be impossible. Went to the essence vault and compared it to my friends fm world ones and mine is better and cheaper. What a poorly run company!

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Save money & smell amazing!

Absolutely LOVE saving money and wearing perfumes I wouldn’t normally! My favourite is Utique Ruby it’s GORGEOUS.
The Reed diffusers as well oh my god! Sooo nice and last for ever!
I’ve had 1 or 2 that weren’t as similar to designer as I expected but gotta remember they aren’t the exact same thing just very similar with same oils and fragrance notes -
You get what you pay for and I’m happy with these!
My rep is lovely as well!

2 February 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THESE !!

DO NOT BUY FROM THESE !!!
£63 down the drain !!!
May as well have saved it to wipe my bottom on it for another lockdown. Bought from a representative, I never received it. The representative says she’s no longer working with the company and it’s in their hands now. The company saying it’s down to the representative to refund me. Absolutely and utter disgraceful. Seems like a scam company!!!!!

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Ive been using FM worlds fragrances for a little over a month

Ive been using FM worlds fragrances for over a month now and I've enjoyed it. The intense and Royals are my favorite. The scent lasts me for a really long time. I can smell it under my shirt the next morning. Please don't make your decisions on what other people say. You have to remember there's competing companies out there that will say negative things about their competitors to keep people away. Try for your self and get your own experience from it. It doesn't cost much!! I definitely would rather spend less the $50 to smell great then spend $300. That's just crazy to me!!

22 May 2024
Unprompted review
Rated 1 out of 5 stars

Pure Royal Prada Dupe

I bought the Pure Royal version of Prada perfume to support a friend's ' small business'
At first I thought it was ok but after a few days I noticed that the smell didn't last at all !
It also caused a rash on my neck .
The bottle was also leaking .
It cost €40 but it wasn't worth the money at all .
I hadn't the heart to tell the girl I purchased it from that it wasn't great .
Far too expensive for a dupe I will stick to Zara dupes in future .
I feel sorry for people getting sucked into these awful pyramid schemes .

21 May 2024
Unprompted review
Rated 1 out of 5 stars

Another pyramid scheme

I was at a venue which had place at a pub and i saw them before somewhere else and i thought to buy some samples of some fragrances which they are quite expensive and i ordered 8 in total
2 weeks past and still didnt came and i think wont gonna come anytime soon
Most likely is one of them pyramid schemes wich people fall into

7 April 2024
Unprompted review
Rated 1 out of 5 stars

Fontainavie Eye Serum.....Severe reaction!

Customer service from the rep was great, it's the actual product I have to complain about. The Fontainavie Eye Serum (the vibrating one). Felt lovely to apply but after about a week, my entire face started coming up in massive, boil-like acne spots. I pretty much only get the occasional hormonal spot every month, so to have my whole face flaring like this is really upsetting. It's the only new thing I was trialling, so I know that's what caused it. £18 to cause a reaction it's going to take me weeks to calm down. Back to my £4 Boots own brand Q10. At least it's gentle and doesn't cause severe reactions.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Started using FM 3 years ago and I just…

Started using FM 3 years ago and I just love all the products. Not just fragrances they sell. Have a look.
These FM fragrances use the best oils from the same factory as named brands. The quality used perfume minimal 20%-30% oils. I find they last on the skin around average 6 hours.
Great product that smell Incredible within a nice simple bottle and a nice price. I will never buy branded again, you are paying for celebrity endorsements and a lavish bottle. I want whats inside, so ive saved hundreds in the last 3 years and will continue. Its all personal choice, and if youve money to burn, continue ♡

15 April 2024
Unprompted review

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