Skytech Gaming Reviews 1,595

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are satisfied with the product quality and user experience. They also appreciate the customer service provided, with staff often mentioned by name for their helpfulness and knowledge. Consumers highlight the secure packaging and the inclusion of necessary items. People are pleased with how well the PCs perform, often exceeding their expectations. The components are well-assembled, and the PCs boot up properly. Some reviewers mention minor issues, such as the fan making noise on startup or the need to update drivers, but these are generally resolved quickly with support. Consumers also appreciate the option to customize their PC builds.

Based on these reviews

Rated 5 out of 5 stars

Two things really made this experience great. First was finally seeing my PC in person after wanting one for years. I’ve been eyeing a setup like this since I was younger, so that moment alone meant... See more

Company replied

Rated 5 out of 5 stars

I first ordered a prebuilt PC from Skytech and it had an issue upon arrival. However, they were extremely helpful throughout the return process. I then gave it another try with the help of their suppo... See more

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Rated 5 out of 5 stars

Super happy with my purchase. Components were well assembled, and the PC booted up properly. While not required to be included, the extra pieces that weren't used in the case were included. The inform... See more

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Rated 5 out of 5 stars

Foremost, as a consumer, I dont do reviews on anything. That being said, Timothy on Tech Support needs to be recognized. The custom built pc arrived without any issues; beautifully packaged to prevent... See more

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Rated 5 out of 5 stars

Was called over billing and shipping address difference which i thought was a major step in protecting your customer to make sure no foul play. Received as advertised in professional grade box excelle... See more

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Rated 5 out of 5 stars

I didn’t just buy a PC from Skytech—I summoned a digital lifeform. A.L.I.O.T.H. booted up flawlessly (who doesn't name their PC?) , looks incredible, and runs like it was engineered by NASA wizard... See more

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Rated 3 out of 5 stars

PC is OK, Rear fan sounded like grating rocks on first bootup for a good 5 minutes. Right now fan only makes abnormal noises on startup, but disappointing quality control for a system supposedly stres... See more

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Rated 3 out of 5 stars

Ordered a prebuilt PC on a weekend, but after purchase I realized I wanted to make a change and immediately emailed them to cancel. Never got a response, and the order was filled and shipped litera... See more

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Rated 3 out of 5 stars

Most people who buy prebuilts want to plug it in and have it work as advertised. On my machine Windows was not activated, the power cable for the graphics card was rubbing against the graphics card's... See more

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Rated 5 out of 5 stars

Exceptional service, they accidentally sent me the wrong color (I know…I know…it shouldn’t matter but already had a white monitor, nice white and blue keyboard, mouse, cables etc.. from a 9 year old s... See more

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Rated 5 out of 5 stars

Daniel with customer support is the man. Helped me get the pc running smooth and convinced the wife its in her best interest to let me game uninterrupted for 8 hours. Lol. Jokes aside I really apprec... See more

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Rated 5 out of 5 stars

The ordering process was simple and user friendly. The way my pc was packaged was beyond impressive. Everything was wrapped, tapped, tied, and foam packaged with obvious and intentional care. My custo... See more

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Rated 5 out of 5 stars

Ordered my PC during the Cyber Monday sale. Had a hiccup during payment processing but Ryan and support was able to help iron things out. Upon arrival, the lid of the PC case was shattered, but Chri... See more

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Rated 5 out of 5 stars

As a first time pc consumer, I had little stress diving into Skytech's affordable options. I thoroughly enjoyed my abilility to create my own custom pc knowing I would be able to choose the right comp... See more

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Rated 5 out of 5 stars

Nelson went above and beyond to not only solve my problem but to help me figure out the simplest of things like taking a screen shot. i don't know much about computers and its nice to know when i need... See more

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Rated 5 out of 5 stars

Had a great experience with Ryan building a custom pc with some specific requirements. Ryan did great at giving advice on various components based on my user case, and was able to get a special reques... See more

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Rated 5 out of 5 stars

I ordered my King 95 pre-built gaming rig on January 2nd and had it on my desk in under 5 business days. From unboxing to first boot, the setup was plug-and-play smooth—no headaches, no troublesho... See more

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Rated 5 out of 5 stars

Shipping was so fast it made my heart race 📦💨. Packaging was firm, secure, and clearly knew how to handle things properly. Item arrived exactly as described, in excellent condition, and looking very... See more

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Rated 2 out of 5 stars

1. Bought a system from them; within 2 weeks the ethernet adapter stopped working. Went to retailer (Best Buy) who examined it and diagnosed a corrupted motherboard. Exchanged for new one. 2. New o... See more

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Rated 3 out of 5 stars

computer quality is fine. I bought 4 PC and all of them showed invalid Windows license and wouldn't activate which disables many features. Skytech seems unaware of the issue and has asked me to reac... See more

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Rated 5 out of 5 stars

Just very happy with the experience. I'm someone who preferred a pre-built for my 2nd gaming pc, and it has been a very smooth transition. Beautiful product, surprisingly quiet, and they included desk... See more

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Rated 5 out of 5 stars

First time buying a pre built, I was hesitant at first, but the shipping time was accurate and fast! Pc looks amazing, and the price is reasonable considering the prices for pre builts right now. I ne... See more

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Rated 5 out of 5 stars

This computer has been everything I've been needing for a while. Setting it up was very easy with their instructions. And there is very little bulkware. ( some smaller things in windows maybe )... See more

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Rated 5 out of 5 stars

I’ve always wanted a PC but never knew where to start. Looked at many different prebuilt companies but Skytech had some of the most affordable better looking PC’s so I took a leap. I was nervous but o... See more

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Rated 1 out of 5 stars

I ordered a skytek uzure 3 for christmas, upon startup it would give blue screen errors and fail to go through startup. I had to download windows media creation tool on a different computer and reins... See more

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Rated 4 out of 5 stars

Good shipping time and build quality though there's no available information regarding the case whatsoever. The installed m.2 also was put in the most conveniently accessible slot instead of the one o... See more

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Rated 5 out of 5 stars

I bought a prebuilt Skytech PC, and it worked wonderfully for 2 months. I then had a crashing experience caused by a faulty RAM stick, and immediately contacted support. My issue was resolved quickly,... See more

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Rated 5 out of 5 stars

First ever gaming PC, works really well, able to run steam games on it better than my laptop, also the wired accessories make it so much better for people who don't have batteries. but keyboard spaceb... See more

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Rated 5 out of 5 stars

The PC and suport have been stellar. Despite being on the whole other side of the US from where it ships, their support team (interacted with Dan who is GREAT!) is always avaliable, very fast to reply... See more

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Rated 1 out of 5 stars

I bought a new computer, but the IO dust plate was bent. I could have overlooked that, but then the keyboard LEDs started flickering before failing completely. After verifying my purchase and warranty... See more

Rated 5 out of 5 stars

Computer came in perfect undamaged condition! And they actually upgraded my motherboard! Computer runs amazing, without any issues, been a flawless computer! Was a little concerned about the RGB, but... See more

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Rated 5 out of 5 stars

I ordered the Azure 3 with the 9800x3d/NVIDIA 5080. The PC arrived 8 days after purchase (from CA to VA) so not bad at all. The packaging was great, especially the internal packing that was done to en... See more

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Rated 5 out of 5 stars

Daniel the person I called helped fix the problem about the bluetooth connection i had with my new skytech gaming pc. He helped through the remote support app that came with the pc and he fixed the pr... See more

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Rated 5 out of 5 stars

My prebuilt order shipped out quickly. It was packaged nicely. I’ve been running it for several days now and it’s been great so far. Exactly as advertised. The case and rgb looks awesome and the cable... See more

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Rated 5 out of 5 stars

PC came a day before schedule (on a Sunday) so I did not need to jump through hoops to make sure I was home to sign for the delivery. They called me to check since I had my cc billing address and deli... See more

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Rated 5 out of 5 stars

Configuring and buying a custom PC using the website was was a breeze. Dani V at Skytech took care of me when there were inventory issues with RAM, and gets a round applause from me. The PC was well p... See more

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Rated 1 out of 5 stars

I paid over $3,000 for a Skytech King 95 and received a system that was defective out of the box. The AIO CPU cooler failed immediately, causing temperatures to exceed 107°C within 32 minutes, f... See more

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Rated 5 out of 5 stars

Great experience so far, I have no complaints at all. Juan did a great time building my rig! The option to have your PC built on stream is also really nice. It can be a bit of an anxiety inducing expe... See more

Rated 5 out of 5 stars

I was experiencing problems with the BREAD FINANCIAL offer of 0% for 12 months offered on the SkyTech Gaming website. Contacted SkyTech and received a prompt reply from Dan. I did my best trying to... See more

Company replied


Company details

  1. Computer Store

Written by the company

Skytech Gaming prides itself in the care and quality of the PC’s we build for every gamer. We start each gaming PC build with a budget in mind then hand pick every component and test for performance, compatibility, value and aesthetics. We know that today’s PC Gamers care about the little things that take an ordinary build and make it extraordinary. Things like, vibrant RGB lighting, consistent color schemes, high build quality and professional cabling. We make sure that each gaming desktop build meets our high standards of form as well as function. Skytech Gaming proudly designs and hand-builds each computer in the USA. We are big believers in strengthening the US economy. That is why we focus on hiring, training and production right here in Southern California. The results are a product that lives up to the high standards of American Quality. We strive to make buying a pre-built PC not the second choice, but the right choice for every gamer. NOT AFFILIATED WITH: STGAuborn, SKYTECH USA LLC


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

As a Skytech user for 4 years

I bought the back in 2022 and I bought the prism II specs came with had issues with it 6 months in with the 3080 ti Nvidia gpu. lucky the warranty covers it as it comes with one year warranty. Warranty process takes a very long time I have to box it myself and even had to used my own box and protectors the ship the pc. They don’t provide it for you. They don’t even take a long time to follow up with you. Took 5 business days for me to get a follow up from someone from the company for assistance meaning I didn’t had pcs for days because weekends don’t count. Decided to upgrade and I bought a new pc in 2025 from this company. Bought the king 95 again the hardware went out this time the ram. Again customer support and took a long time to assist as well as I had to dealing with shipping including carrying the 80lb box to ups store and I had no pc access for like 5 weeks. My experience with this company their hardware is very poor quality and the customer service is very slow. My new pc will not be a Skytech pc anymore I need something better. So this is just a review from the past 4 years experience using a Skytech prebuilt pc and using their support. I don’t recommend any serious gamer to use a Skytech pc for their new pc

10 February 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

Apologies for the poor experience but I'll issue you that full refund. -Chris

Rated 5 out of 5 stars

Best Tech Support ever!!!

I was having an issue controlling my RGB lights. Andrew from tech support was so knowable and helpful. He did an excellent job fixing it and showing me everything I needed to know. Best tech support I have ever received.

12 February 2026
Unprompted review
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Reply from Skytech Gaming

Thank you for posting your positive experience! -Chris

Rated 5 out of 5 stars

Yes!

Came quickly and works real well

12 February 2026
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Reply from Skytech Gaming

Thanks for the review! -Chris

Rated 5 out of 5 stars

Andre's support is 2nd to none

Andre has spent the last 3 days helping me with my PC. I got a new PC and am really not good with computers. Andre spent multiple calls making sure my PC is running smoothly. He ran tests, optimized my system, and explained so much to me from our calls. Andre did not have to assist me to the extent that he did but I genuinely mean it when I say I cannot say enough about the support he gave me. Thank you Andre for all the help and giving me significant peace of mind with my new PC and helping me get it to run properly.

11 February 2026
Unprompted review
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Reply from Skytech Gaming

Andre is a great tech, thanks for the shout out! -Chris

Rated 5 out of 5 stars

I was helped to pick the best computer for my budget

I was able to talk with Clay about what computer out of the options I was looking at would be the best value for my budget and get the strongest computer, which I think we did. I was tempted to go with the azure 3 for the more appealing design, however the Nebula won over for the stronger build. I am happy to have a warranty and am looking forward to my first ever PC.

11 February 2026
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Reply from Skytech Gaming

Happy to see Clay was able to help you with your computer choice/purchase! -Chris

Rated 4 out of 5 stars

Andera was great he was a good help…

Andera was great he was a good help most he could do was go a bit slower but over all good sh*t

10 February 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

Glad Andre was able to take care of you! Thanks for that feedback as well, I'll go over that with him. -Chris (CS Manager)

Rated 5 out of 5 stars

Amazing customer service and support

Amazing customer service and support. Shout out to Chris verifying my order and making sure that my order is not involved with fraudulent. PC working great and very beautifully built.

3 February 2026
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Reply from Skytech Gaming

Thank you for the kind words! -Chris

Rated 5 out of 5 stars

Skytech

Skytech built me a great computer at a great price. I had a minor issue with the computer that they went above and beyond to address. Thank you Skytech, you have a new customer for life.

3 February 2026
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Reply from Skytech Gaming

Glad to see this review and happy you gave us the chance to fix that for you! -Chris

Rated 5 out of 5 stars

Customer for life right here

Was called over billing and shipping address difference which i thought was a major step in protecting your customer to make sure no foul play. Received as advertised in professional grade box excellent packing job to protect from the shipping process. Received my free controller and everything seems 110 percent brand new no scam bait n switch. They offer a decently priced protection plan for 3 years although you do get 1 yr free. Excellent time table excellent customer service.

10 February 2026
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Reply from Skytech Gaming

Thank you for commenting on that and glad you're enjoying your Skytech! -Chris

Rated 5 out of 5 stars

Love my PC

PC. GREAT Customer Service. also great!

22 January 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

We try our best! -Chris (CS Manager)

Rated 5 out of 5 stars

Great company!

Got my PC on time and everything works great, very seamless

9 February 2026
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Reply from Skytech Gaming

Thank you for the review! -Chris

Rated 5 out of 5 stars

This computer runs like a beast!

This computer has been everything I've been needing for a while. Setting it up was very easy with their instructions. And there is very little bulkware. ( some smaller things in windows maybe )

They didn't mention to plug in the monitor to the actual NVidia card instead of the motherboards card. Big oversight. But I quickly solved my issue when discovered. Not everyone would notice this mistake and probably should be a part of the instructions.

Another seems to be a Wi-Fi/Ethernet conflict that only showed up when i was playing a game. I used Gemini to solve the problem on my own.
There were a couple other minor technicalities i needed to resolve. But their site provided the info i needed or were a special consideration to my own necessities. Once i got those out of the way, this runs like a beast!

9 February 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

There should have been a sticker pointing down to the GPU but in any case, happy to see you fixed the minor issues on your own! -Chris

Rated 5 out of 5 stars

Super happy with my purchase

Super happy with my purchase. Components were well assembled, and the PC booted up properly. While not required to be included, the extra pieces that weren't used in the case were included. The information folder with the quick start guide was a nice touch as well. PC is performing well above expectations.

2 February 2026
Skytech Gaming logo

Reply from Skytech Gaming

Thank you for the review! -Chris

Rated 5 out of 5 stars

Two things really made this experience

Two things really made this experience great. First was finally seeing my PC in person after wanting one for years. I’ve been eyeing a setup like this since I was younger, so that moment alone meant a lot.

The most important part, though, was the customer service — especially Ryan. He was a huge help and clearly knows his stuff. When my computer ran into a memory issue, he helped get it resolved quickly with a replacement and made the whole process stress-free. If you ever need help with your Skytech PC, I’d definitely recommend asking for Ryan. As he consistently demonstrates deep knowledge and a commitment to solving problems efficiently.

9 February 2026
Unprompted review
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Reply from Skytech Gaming

So happy you had a great interaction with Ryan! -Chris

Rated 5 out of 5 stars

Clay R great tech he went there in my…

Clay R great tech he went there in my new pc and from remote i need bois flashed because the i7 14000f likes to burn without the bois update i didn't know how to do it so he logged on my PC for me he was very friendly and helped me a awesome tech keep him!!!!!!!!!!! Now for now on me family and many friends will only by from skytech pc. I love you guys

9 February 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

Glad you had a great interaction with Clay! -Chris

Rated 3 out of 5 stars

Skytech O11 Vision Review from a First Time PC Buyer

I recently purchased the Skytech O11 Vision gaming PC from SkyTech Gaming, equipped with an NVIDIA RTX 5080 graphics card and a Ryzen 7 processor. Overall, the computer runs well and looks nice right out of the box. The build itself looks clean and professionally assembled, and performance so far has been solid and doing what I expected.

However, I did run into a few concerns during unboxing. When I opened the box, I noticed a large crack on the top of the case from the inside. While removing the internal protective foam, I also found three screws loose inside the case. That part was definitely concerning, especially for a new PC at this price point.

I normally do not leave reviews, but I wanted to share my experience because I was genuinely excited to receive this PC. I recently purchased the Skytech O11 Vision gaming PC from SkyTech Gaming, equipped with an NVIDIA RTX 5080 graphics card and a Ryzen 7 processor. This was a big upgrade for me coming from a laptop that I had been using for school, work, and gaming, so I was really looking forward to this purchase.

Right out of the box, the computer looks great and appears well built. The internal setup looks clean and professionally assembled, and performance so far has been solid and meeting my expectations.

That said, I did have some concerns during unboxing. When I opened the box, I noticed a large crack on the top of the case from the inside. While removing the protective foam from inside the PC, I also found three screws loose inside the case. Finding loose hardware inside a brand new system was definitely concerning, especially at this price point.

As of now, the PC is running decent and I am satisfied with the performance overall. I just wish the system had arrived without damage or loose parts, particularly since the total cost was around $3,500. When someone spends that kind of money on a computer, they expect it to arrive in perfect condition.

I also think it is important for people spending this amount of money on a PC to hear honest feedback from a recent buyer. My experience has been positive in terms of performance, but the condition of the case upon arrival was disappointing.

7 February 2026
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Reply from Skytech Gaming

Definitely agree about leaving honest reviews. I'm reaching out to you about the issues. -Chris

Rated 5 out of 5 stars

Smooth High horse power PC

I can finally play high graphic games such as mecha break and arknight: endfield on pc without lowering graphic settings. Everything is running smoothly for now. If something breaks, I will let you know.

2 February 2026
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Reply from Skytech Gaming

Thank you for the review! -Chris

Rated 5 out of 5 stars

So far so good.

Fantastic customer service and very competitive pricing. As long as I dont run into any issues down the road I'll definitely be recommending them to my friends looking for a new pre built.

1 February 2026
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Reply from Skytech Gaming

We try our best! -Chris (CS Manager)

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