Slice Pay Reviews 206

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the straightforward and stress-free payment process, as well as the flexibility of paying in installments without hidden fees. Consumers highlight the option to pay in installments, which makes it easier to manage travel expenses. They also mention that Slice Pay is a game-changer for travelers who want to spread out costs without the stress of a lump sum payment. People consistently praise the exceptional customer service and the willingness of the staff to assist them. Reviewers highlight the team's responsiveness, efficiency, and flexibility in finding solutions that best suit their needs. The user-friendly experience and ease of setting up payment plans are also appreciated.

Based on these reviews

Rated 5 out of 5 stars

I used Slice Pay to spread the cost of my flight tickets, and the whole experience was straightforward and stress-free. The checkout process was simple, payments were clearly explained, and everythi... See more

Company replied

Rated 5 out of 5 stars

I absolutely loved my experience with SLICE!!!! The customer service was exceptional! The entire staff was willing to assist me during a time where the payment plan I was on, no longer was suitable fo... See more

Company replied

Rated 5 out of 5 stars

One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the st... See more

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Rated 5 out of 5 stars

Slicepay was great to deal with. A low deposit and fortnightly repayments for 6 months on an asia airfare. Also , their online chat was very accessible via website. They are excellent to deal with if... See more

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Rated 5 out of 5 stars

Slice Pay really helped me out when I was in need. Dealing with Customer service was absolutely phenomenal aswell. They are always willing to find several solutions that best suit your needs. Very imp... See more

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Rated 5 out of 5 stars

The service came in handy with a client who had some unexpected monetary issues. We were able to secure her trip by using these services. The representative responded timely to my email with questions... See more

Company replied

Rated 5 out of 5 stars

Slice pay is amazing. This company helps you when no one else will. They approve almost anyone. If you’re booking a trip they will give you payment options until your departure. Have it paid or you do... See more

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Rated 5 out of 5 stars

it is the number 1 to go to when you are travelling. Easy and fast. The Support is reliable. I encounter Ana Lisa, Cindy and Renier- and no complaints. I am looking forward to have more travels and us... See more

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Rated 5 out of 5 stars

When I paid and completed my plan so quick n easy ,, unbelievable.. it was amazing and so much better than paying all together .. I will be ready for next year again for family holidays .. thanks

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Rated 5 out of 5 stars

Slice Pay’s support team was incredibly responsive and efficient. They helped me quickly when a card authorization issue came up, provided new payment links right away, and were flexible with splittin... See more

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Rated 1 out of 5 stars

I completed my payment plan through slice and I still haven’t received t received any flight information or itinerary on my flight. I have called several numbers and none of them seem to work as it fe... See more

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Rated 5 out of 5 stars

It’s very affordable and it’s very simple and easy for payment weekly. I love this plan and I am looking forward to travel more in the future without worrying how much it cost it’s very easy and simpl... See more

Rated 5 out of 5 stars

Slicepay was very convenient and easy. I’m def going to recommend it to others. For someone who has a large family it’s not always doable to purchase tickets all at once. This was one of the only alte... See more

Rated 5 out of 5 stars

What made my experience great was that when I told the team to reschedule the date of the last payment, they did it right away. The team was extremely helpful, supportive and honest. Would definitely... See more

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Rated 5 out of 5 stars

The process to apply and get accepted was very easy. Being able to make smaller payments over time allowed me to make my trip more affordable

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Rated 5 out of 5 stars

You saved my vacation gave me a easier plan to pay after not being able to fully pay off my cruise in the allowed time carnival gave me. I most definitely will use your services again

Rated 5 out of 5 stars

My experience is a very good with this compny This compny always help pepole to holding money for ticket for those pepole hoo dont have inough money So this compny help them out for ticket finen... See more

Company replied

Rated 5 out of 5 stars

Slice pay is a great alternative if you can’t pay in full. Customer service is great and extremely accommodating if you need to change your payment schedule. Would highly recommend and definitely woul... See more

Rated 5 out of 5 stars

Slice pay is one of my super experience . The team is very flexible and kind full. I have requested two times for payment extensions. They already supported me to do relax full payment method. Th... See more

Rated 5 out of 5 stars

As a travel business owner I would highly recommend this to my clients. I used it with two other clients and the process was a breeze. I like the way that the company works with you if payment iss... See more

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Rated 5 out of 5 stars

The whole team was all the way extremely good. Extremely helpful, supportive and honest. Very eager to sort out the problem and offer the solution earnestly. I would recommend to everyone. Very nice.... See more

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Rated 5 out of 5 stars

I want say big thank you for help me whit the payment i csn soy ypu tean are amazin , all tje time respond my cuestion and allway here for help me big thank you.

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Rated 5 out of 5 stars

Very understanding people if you can’t make payments on time. Thanks to them I am able to afford to go back home to the Philippines. Will be using SlicePay in the future again :)

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Rated 4 out of 5 stars

Great way to afford traveling. Only thing they could improve on you would be being able to log in and manage ur payment plan yourself and make extra payments. But overall pretty good payment plan

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Rated 1 out of 5 stars

Customer service is fine. however, a bit disappointed to see I was charged 12% commission of the total cost. I paid deposit to Gaura travel and had to pay commission to slice pay as well. My ticket... See more

Rated 1 out of 5 stars

This is a horrible scam company. They lie and don’t tell you up front that you have to pay all of the money for the ticket before your flight date. They don’t even show you your payment plan u... See more

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Rated 5 out of 5 stars

They are very friendly and approachable. Especially Jenny 🙏. Next year, my family is going to London. We are looking forward to doing it via Slice Pay.

Company replied

Rated 5 out of 5 stars

Best after pay company I ever used the service,their approach to solving issues is fantastic.very friendly service.No hidden fees or extra charges.

Rated 1 out of 5 stars

This company js a worthless joke that I will not use again. It’s impossible to get responses to Emails and chats. When they do respond it’s always the same canned responses. You are not tran... See more

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Rated 5 out of 5 stars

Was great to be able to oick the amount i paid upfront, leaving the rest evenly spread over remaining payments with the option to pay extra when i wanted to.

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Rated 1 out of 5 stars

The communication is horrible. I had to send multiple emails some were answered most was not. The contact phone number is not in service. I am a travel agent I wanted try them out myself before I offe... See more

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Rated 5 out of 5 stars

Slice pay offers a smooth and user-friendly experience, with clear payment options and a helpful Direct payment work well for split-bill trips, giving peace of mind with automatic, reliable charges an... See more

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Rated 5 out of 5 stars

There were no challenges, everything went smoothly during the time. Payments were deducted with ease. I had a question which was promptly answered

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Rated 5 out of 5 stars

Accommodating, the best bunch of people I have come across. Thanks Slice for making it possible for me to go see my family during a very difficult time. Thanks again!! And I will use this feature agai... See more

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Rated 5 out of 5 stars

I was a bit skeptical to use Slice Pay for my upcoming trip, but I literally had 0 issues! And customer service was honestly so great, and quick to reply! 10/10. Would use them again in the future.

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Rated 5 out of 5 stars

The payment plan seems pressureful but a great way to go made my payments with no hassle even the missed payments did nit face challenges I totally recommend

Rated 5 out of 5 stars

The customer service was great, they helped me change the payment date without fee or hassle. The only improvement they can work on is a when you call them or they call you if theyre busy

Rated 5 out of 5 stars

Great customer service, Jenni was very patient and replied to all of my questions or concerns promptly. Will recommend this service to anyone !

Rated 5 out of 5 stars

Very quick response and turnaround time. The process is very easy and seamless. I highly recommend using Slice Pay for your clients, it’s a game changer.

Company replied

Rated 5 out of 5 stars

Thank you for the excellent support. I especially commend Jenni and Diane for their promptness in responding to our inquiries and for being very accommodating during our phone calls. Great work!

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Rated 5 out of 5 stars

Slicepay is amazing and it gives me a peace of mind with my travel to pay by installment and it's hassle free .

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Rated 5 out of 5 stars

Such a great company to work with. The customer service team was responsive, and they worked with me all the time. Would recommend Slice anytime!

Company replied

Rated 5 out of 5 stars

Surprise trip to the UK was made a reality because of their payment plan. Will definitely use again in the future.

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Rated 1 out of 5 stars

I CANCELLED MY FLIGHT AND THEY AS THEY SAID I COULD AND JUST CHARGED ME 600 DOLLARS. IM ON DIASABILITY AND NOW I CANT PAY ANYTHING. THEY DONT CARE AT ALL. ***I Submitted requested inf... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I would recommend it, very nice and easy to deal with, One email to Slice Pay with any question, the response is very quick.

Rated 5 out of 5 stars

Booked our trip to NZ, for next year. So much easier, in the long run to space out the payments. Definitely the way to go....totalled $3375, for 3 adults, 1 child, return to NZ. Affordable.

Company replied

Rated 5 out of 5 stars

Very nice to use for payments to go with installments and great service ,would love to use next time as well

Company replied


Company details

  1. #3 of 11 best companies in Payment Service
  2. #1 of 1 best companies in Airline
  3. #3 of 6 best companies in Airline Ticket Agency
  4. #7 of 16 best companies in Alternative Financial Service
  5. #3 of 7 best companies in Flights Search Site
  6. #12 of 25 best companies in Travel Agency

Written by the company

Slice Pay allows customers to lock in today's prices and pay it off in Slices. We help customers save for travel. Find us at your favourite travel agent today! Lock in today’s prices for just a small deposit Pay off the remaining amount before you depart so you can travel guilt free! No late fees and no credit checks means Slice Pay is easily available to all!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

206 reviews

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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent Service and Smooth Experience

Great service and very easy process. The team was professional, responsive, and helpful throughout. I’m very satisfied with my experience and would highly recommend Slice Pay.

3 February 2026
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Reply from Slice Pay

Thank you for your review, Kurosh! I'll be sure to pass the feedback onto the team!

Rated 5 out of 5 stars

Fast, flexible, and very helpful support

Slice Pay’s support team was incredibly responsive and efficient. They helped me quickly when a card authorization issue came up, provided new payment links right away, and were flexible with splitting the remaining balance into installments. Clear communication, quick turnaround, and a smooth experience overall. Highly recommended.

9 February 2026
Unprompted review
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Reply from Slice Pay

Hi Alexander, thank you for the fantastic review of our product and support team. Enjoy your trip, and if there's anything further you need - Feel free to reach out.

Rated 5 out of 5 stars

Best way to book flights very efficient

We are very happy that we have the opportunity to be able to book our flights and pay them off over time makes things a lot easier. This is the second time we have booked using slice pay very happy with the experience.

9 February 2026
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Reply from Slice Pay

Wow, 2 times already! Thank you for the review, Fiona! We're excited for you to come back for round 3!

Rated 5 out of 5 stars

Number 1 to go to

it is the number 1 to go to when you are travelling. Easy and fast. The Support is reliable. I encounter Ana Lisa, Cindy and Renier- and no complaints. I am looking forward to have more travels and using them again.

10 February 2026
Unprompted review
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Reply from Slice Pay

Thanks, Alice for your wonderful review! Renier, Cindy and Anna will be thrilled to receive this feedback - We look forward to helping you with your travel plans in the future!

Rated 5 out of 5 stars

There were no challenges

There were no challenges, everything went smoothly during the time. Payments were deducted with ease. I had a question which was promptly answered

5 February 2026
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Reply from Slice Pay

Hi Charlene, Thank you for your 5 star review! We're so pleased you had a great experience with Slice Pay, and we look forward to supporting you in the future!

Rated 5 out of 5 stars

A Little Rocky but Great’

My first experience started off a little rocky but turned out Great!!

1 February 2026
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Reply from Slice Pay

Hi Finitta,

Thank you for your honest feedback and your 5 star review. We're so glad you enjoyed the product, and we're always looking to improve. If you have any specific feedback you would like to share regarding your initial experience, feel free to email [email protected] and address to Dylan, and we'll be more than happy to review.

Thank you!😊

Rated 5 out of 5 stars

Smooth and flexible way to pay for flights

I used Slice Pay to spread the cost of my flight tickets, and the whole experience was straightforward and stress-free.
The checkout process was simple, payments were clearly explained, and everything worked exactly as expected. I really appreciated the flexibility of being able to pay in instalments without any hidden surprises or unnecessary hassle.
It’s a great option if you want to manage cash flow better while booking travel, especially for bigger trips. I’d happily use Slice Pay again in the future and I will do it definitely! :)

4 February 2026
Unprompted review
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Reply from Slice Pay

Thanks so much for your lovely review! 😊
We’re really glad to hear Slice Pay made booking your flights straightforward and stress-free. It’s awesome to know the instalment flexibility and clear payment info helped you manage your cash flow with no surprises.
Thanks again for choosing us — we’ll be here whenever you’re ready for your next trip! ✈️

Rated 5 out of 5 stars

SLICE IS AMAZING!!!

I absolutely loved my experience with SLICE!!!! The customer service was exceptional! The entire staff was willing to assist me during a time where the payment plan I was on, no longer was suitable for me! I would recommend SLICE to every I know!!! Thank you guys for making sure that I am still able to take my 1st trip to D.R!!!!

4 February 2026
Unprompted review
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Reply from Slice Pay

Hi NikkiAyla,

Thank you so much for the 5 star detailed review. Our team will be thrilled to hear this feedback.

Enjoy your trip and please let us know if we can help again in the future!

Rated 5 out of 5 stars

Did really good job :)

Did really good job :)

4 February 2026
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Reply from Slice Pay

Hi Danielle, thank you for rating our team and service 5 stars! We're super excited to welcome you back to use our service in future.

Rated 5 out of 5 stars

First Time User but not the Last Time

The process to apply and get accepted was very easy. Being able to make smaller payments over time allowed me to make my trip more affordable

3 February 2026
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Reply from Slice Pay

We look forward to welcoming you back to the SP community, Angela!

Rated 5 out of 5 stars

Slicepay was great to deal with

Slicepay was great to deal with. A low deposit and fortnightly repayments for 6 months on an asia airfare. Also , their online chat was very accessible via website. They are excellent to deal with if you encounter any issues.

30 January 2026
Unprompted review
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Reply from Slice Pay

Hi Martin, thanks for your 5 star review. We're so glad you found our service easy to use and accessible. We're currently building further enhancements to make this even better, so watch this space!

Rated 5 out of 5 stars

Very nice to use for payments to go…

Very nice to use for payments to go with installments and great service ,would love to use next time as well

22 January 2026
Unprompted review
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Reply from Slice Pay

Thanks Divya, for the 5 star review - We're excited to welcome you back in the future.

Rated 5 out of 5 stars

The service came in handy with a client…

The service came in handy with a client who had some unexpected monetary issues. We were able to secure her trip by using these services. The representative responded timely to my email with questions pertaining to the program. It was really easy to set up and received services. I'm very please with the ease of the process.

15 January 2026
Unprompted review
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Reply from Slice Pay

Hi Novice Trader,

Thank you for the kind words - We appreciate you taking the time to rate our product and service, and we're so glad it was useful and easy! We wish you all the best on your future travel plans, and look forward to welcoming you back to the Slice community again in the future.

Rated 5 out of 5 stars

You have look at how to spread the cost…

You have look at how to spread the cost to a longer period . Vuelo is doing that and they have lots of customers

2 January 2026
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Reply from Slice Pay

Hi Taj, thanks for your feedback - We're super appreciate of the 5 star review and suggestions to improve. We're definitely looking to continuously grow and improve, so we'll take your suggestion onboard for further review.

Rated 3 out of 5 stars

The customer service team never…

The customer service team never responds back to the email but constantly send email over back to back. The communication isn’t that great.

9 January 2026
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Reply from Slice Pay

Hi Kewan,

Thanks for sharing your feedback - we’re sorry to hear that your experience with our communication felt frustrating.

I can see that our team had been trying to reach you by phone, however we understand that your contact number had changed, which would have made this difficult. We appreciate you acknowledging this.

To help customers stay on track, we do send automated reminder emails for upcoming and missed payments. These are sent as a precaution so nothing is missed, rather than as direct responses from our customer service team. That said, we understand how frequent messages can feel overwhelming, and you’re welcome to opt out of these reminders at any time during your Slice Pay journey.

We’re always working to improve how we communicate, and we appreciate you taking the time to share your experience. If you’d like further assistance, our support team is happy to help.

Rated 1 out of 5 stars

not good

not good, bad expiriance, too low customercare service. i will not use this in future

9 January 2026
Slice Pay logo

Reply from Slice Pay

Hi Jagdeep,

I'm sorry to hear that your experience did not meet your expectations. Over the last few weeks, we've experienced a higher than usual spike in customer queries due to the high departure season over Christmas. This has led to some unexpected delays in replies from our support team, which we have now recovered from.

If there is anything I can do to help improve your experience this time, please feel free to reach out to [email protected]

Thanks,
Dylan

Rated 5 out of 5 stars

Good and a trust company to deal

We never any problem payment great company to deal with save even giving the Cridit card

8 January 2026
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Reply from Slice Pay

Hi Dharshini, thank you for your glowing review and I'm so glad you felt safe and secure using Slice Pay! We are GDPR compliant, and always putting our customers privacy first!

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