Product arrived in just over 24 hours from order placement. Delivered by smiling delivery driver. Sandstone cleaner used and exceeded expectations. 10 year old patio with many black marks and green s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Smartseal supply a comprehensive range of professional-grade cleaning products and sealers for external and internal hard surfaces. Catering for the domestic and commercial market, we have built up a solid reputation for quality products that can clean and provide lasting protection to driveways, patios, walls, roofs plus most internal hard surfaces. Our aim is to provide good customer service supported by expert technical advice where necessary. If you are looking to keep your home looking its best, we may be able to help. Feel free to call us and speak to one of our helpful advisors.
Written by the company

Unit 3, 65-67, Cutlers Road, , CM3 5WA, South Woodham Ferrers, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt service and detailed replies. An honest appraisal of my job's needs rather than a sell at all costs attitude. Excellent service.
Great service from Ricky. Called with a solution and recommendation for cleaning and sealing a new patio. Order placed.
Had reason to contact Smartseal by email and got a very quick and helpfully phone call reply , Thanks Ricky your information was very helpful will be in touch later
Shoutout to Ricky for the fast response and helpful information, much appreciated!
Fabulous and consistent Service.
This is not the first time I’ve used Smartseal and as always, they deliver on website ease of use, great variety of stock and prompt service.
I recommend Smartseal and I wouldn’t hesitate to use them again in the future. Thank you.
Ordered the product was with me in. 24 hours arrived in good packaging havet used it yet as weather not good but can’t wait to use it as have seen the results and looked at reviews
First order made. No issues, arrived sooner than anticipated.
Will be using again. No Brainer
Delivered to wrong address but thanks to Ricky's help investigating the issue it I was able to get it picked up
Although I haven’t used the Greenclear product yet the customer service was excellent after an online order was duplicated due to a computer server issue. However I have used other Smartseal products in the past with good results
Bought this to clean brickwork, not as strong as I thought it would be.
Delivered to wrong address and had to go and pick up myself. Many thanks to Ricky who got this sorted out

Reply from Smartseal UK Ltd
Great information on the site; staff are helpful and knowledgeable, and not sales-driven when discussing my problems.
The paint I ordered was delivered on time and in good condition. It was perfect for the job in hand. Very pleased with the result.
Customer service was excellent when the delivery driver couldn't find my house. Really helpful and solved the issue.
Unfortunately, not all the tester pot lids were screwed on properly and the leaking caused quite the mess.
I ordered some masonry protection cream and it was delivered within a few days, unfortunately the product had been damaged in transit. After messaging my issue,Ricky kindly sent a replacement which arrived within 1 working day. 👍
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.