SmilePath Reviews 717

Smile Path has been mine and my partners choice for aligners to keep our smiles in place since the company we used to straighten out teeth went bankrupt. The process to get our nighttime aligner... See more

I had my impressions video appointment today and honestly, the whole experience was so easy and stress free. The SmilePath staff guided me through each step really clearly, making the process simple... See more

Just completed the video session which was very helpful. The person assisting me gave very clear instructions and demonstration of the mould impression process to make it easier. I look forward to... See more

My experience with SmilePath has been great. I finished my nighttime alignment plan successfully a couple years ago, and now I'm ordering more retainers as they do slowly wear out over time. I'm usi... See more

I had such a great experience with Elyena during my impression video session! She was incredibly helpful, patient, and guided me through every step with clear instructions and a friendly attitude. I w... See more

I honestly had such a good experience with SmilePath. My teeth are super straight now and I’m genuinely so happy with how everything turned out. The whole process was way easier than I expected, a... See more

We received our Smilepath kit very quickly in the mail, unfortunately the impression trays were too big. I made contact with through their online chat and spoke with Ele. They were very polite and imm... See more

Zoe helped me a lot. Took so many impressions (2 alone, 3 with phone assistance and additional 3 with assistance) to get it right. Last two impressions were OK. Girls are great. It's just hard to get... See more

I put off doing anything to fix the look of my teeth as I did not want to go through the whole experience with a dentist. The smile path experience made the whole process more private, easy and wi... See more

"Verily, Zoe is a veritable wizardess of her craft. Her sage counsel and unwavering guidance didst leave me with an impression most immaculate. With wisdom beyond her years and the grace of a seasoned... See more

Annie was great today. She was patient and helpful even though I have a hearing impairment. Her instructions were clear and I could confirm I had understood her clearly at any time during the sessi... See more

I need a night guard. The video session, with Sarah, to make the impression was very efficient. Any concerns I had were addressed and it was easy to follow instructions. There was a booklet with the k... See more

Ele was great! After returning from receiving dental work overseas and losing my night guards. Ele was able to answer all my questions and was able to suggest a suitable product at such a great price... See more

The SmilePath team has been very supportive even after the procedure. They have an amazing system in place. Their retainers are very high-quality and much cheaper than conventional means. I feel like... See more

I was always self-conscious about my buck tooth and spent years feeling embarrassed to smile. Then I discovered Smile Path, and within just 8 months my teeth were completely transformed! The proce... See more

I got problem with logging in the Aligner Tracker App so I have to use online chat service to ask for a help. Ele has done really great work when assisting me with the login. He/she even suggested me... See more

DO NOT waste your money. This company has no idea what they’re doing, 0 support or care once they have your money. I had to follow up every step of the way with 0 information on what the next steps wo... See more

Overall pretty good, however there is extra cost if your mouth is not of a standard size, and it would also be helpful for more videos showing the proper process without having to rely on a video call... See more

I’m really happy with my Smile Path Aus teeth whitening kit. It was super easy to use and the instructions were clear. After using it, I noticed my teeth looked lighter and brighter. Definitely a good... See more

I’ve used this 24/7 chat service twice and honestly have never had better service! Response time is insanely fast- questions always answered thoroughly and definitely helps keep the process moving smo... See more

This company is definitely not a scam. I am on my second week of aligners fixing Some overcrowding with my teeth the impression kit was easy and simple to understand is a little bit of a long process... See more

The process of getting usable impressions has been very frustrating. It’s taken over a month with all of the back and forth and I had to purchase extra materials. Thanks to Patrick for helping me to f... See more

I would not use this company again. Parts of the process function well, but other parts are not good at all. It is heavily driven through an app and there isn't really capacity to communicate with any... See more

Alyana was wonderful. She was patient and made the process as smooth as possible during my impression consult. The general customer service phone line can be challenging to get a hold of someone, bu... See more

First video chat was super helpful but as soon as they got my money the communication has been terrible. Took 4 different tries to get impressions correct. They didn’t send enough moulding material an... See more

The process is not as easy as it seems. I required 3 sets of materials to get good impressions. Of course this is just my personal experience. They provided 2 free sets of extra materials for me to d... See more

This is an interesting way to make orthodontics affordable. For what you pay it's great value. You will have to be hands on for taking impressions so be patient. My instructor Patrick was 5 star;... See more

The SmilePath team are friendly and helpful, always ready to offer advice and encouragement. the shipping is always super quick and the results are good. I would 100% go through the process again and... See more

I am an existing customer and needed to order replacement upper retainers. Didn’t need impressions done but still charged the price for that anyway. Ele from chat was helpful but not able to remedy... See more

I recently bought a retainer from SmilePath and I am very happy with them. They are a perfect fit and are comfortable to wear. These retainers are much better than any other retainer that I have pur... See more

I found Zoe at SmilePath extremely helpful, knowledgeable and patient. I had some scheduling issues with my video call and she helped me find the time that worked for me and was very understanding. Ov... See more

I ordered my retainers through SmilePath and the whole process was really easy. The team kept me updated, and communication was clear and friendly the entire time. The retainers fit perfectly and feel... See more

Zoe assisted me with the impression making process which is more helpful as I didn't do it successfully the first time hence the Smilepath team reaching out to book an online session. At the end I was... See more

Zoe was so helpful in helping me get my impressions done. I messed up my first round of impressions so getting some advice on video while I did my second round was super helpful! Plus she was super ni... See more

So far so good, the video session for fitting was really thorough and Zoe was both very patient and helpful till we got it just right. Looking forward to getting my new nightguard but so far a great e... See more

Tricky process but got there in the end. Perhaps a short video to demonstrate what is expected first, would be helpful. Anna showed attention to detail and was able to identify where I'd gone wrong.

Smilepath were so easy to deal with. The customer service was excellent and they were easy to contact if anything went wrong. Super affordable option for teeth straightening if you're like me and noti... See more

Having previously been knocked back from using other providers aligners. I recently went through teeth straightening with SmilePath, and am more than impressed with the results! The initial fitt... See more

Sure! Here's a sample feedback you can use: "I had an outstanding experience with your customer service team. From the moment I reached out, I was met with prompt and professional assistance. The... See more

Ele is a really good assistant along the purchasing process — not only is he helpful with helping me choosing the perfect plan for me, but he has been polite and patient with me despite the multiple d... See more

Zoe was amazing! She is extremely helpful and knowledgeable, I am highly impressed with her service re helping me complete my moulds. Zero complaints whatsoever. Thanks Zoe!

I was asked to write a review while in a video session with a consultant and then show them before I posted it… this does not make for genuine reviews. Customer support is very responsive, but unfor... See more

I was drooling like a broken faucet, the experts stayed totally professional, and the pressure nearly had me in tears—definitely a different kind of experience. Pro tip: have a box of facial tissues... See more

Smile path was an awesome company to deal with. I thoroughly enjoyed the process of getting my teeth aligned with their product. They were fast at responding and it was so easy and affordable. Th... See more

Ele was super helpful. I reached out because I wasn’t sure how to get my dental impressions reviewed and they were able to get them looked at straight away for me so I could move forward! Super easy p... See more