Snov.io Reviews 1,444

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the platform for its intuitive design and ease of use, highlighting that it saves them a significant amount of time. Customers are particularly satisfied with the efficient email outreach campaign tools, full automation, and other useful features that streamline their workflow. Consumers consistently praise the company's staff and customer service, noting their quick response times and helpfulness. Reviewers appreciate the professionalism, knowledge, and patience of the support team, with many specifically mentioning individual representatives who went above and beyond to assist them. The onboarding experience is also highly regarded, with reviewers expressing gratitude for the clear guidance and support provided during the setup process.

Based on these reviews

Rated 5 out of 5 stars

I'm genuinely impressed with Snov.io. The platform is impressive, easy to use, and clearly focused on getting your emails delivered. Not only are the core features (Email Finder, Verifier) powerful, b... See more

Rated 5 out of 5 stars

The Snov.io team is doing it all right. The product is far superior to the competition - domain monitoring tools, delivery, reliable reporting. They also don’t charge you more for features like CRM... See more

Rated 5 out of 5 stars

Hiya all! Wow - Natalia has worlds of patience dealing with me. Lol. I felt squeamish to ask questions, really learn the ways of snovio. There's a learning curve to this. I understand. The whole team... See more

Rated 5 out of 5 stars

I worked with Jean at Snov.io to clean up my campaign and improve my email deliverability. He helped me fix my list, improve inbox placement, and remove the technical issues that were holding ever... See more

Company replied

Rated 5 out of 5 stars

I’ve just set up my Snov.io account using my personal Gmail, and I honestly couldn’t be happier with the experience. Fernando from online support was absolutely brilliant. He stayed with me... See more

Rated 5 out of 5 stars

We had a great Onboarding experience with Daniela Mitsitsei, and would highly recommend having her onboard for the set up and initial execution journey. What stood out for us was the guidance with c... See more

Rated 5 out of 5 stars

I’ve been using Snov.io for lead generation, cold outreach, email verification, and drip campaigns — and I couldn’t be more satisfied. The platform is intuitive, everything is easy to read, navi... See more

Rated 5 out of 5 stars

It's a great tool, but what really makes it stand out is the uncompromising, unbelievable support. Especially Yehor and Anna. I'm writing this at 00:26 at night, and I was just able to get thing... See more

Rated 5 out of 5 stars

Snov.io is a great product and a true one-stop shop for all my sales and outreach needs. It offers everything I need in one platform: powerful lead prospecting tools, a reliable email verifier,... See more

Rated 5 out of 5 stars

Snov.io has been a game-changer for my lead generation and email outreach. The platform is easy to use, with powerful tools for finding and verifying emails that have improved my campaign results and... See more

Company replied

Rated 5 out of 5 stars

Daniela was very friendly and super helpful throughout the onboarding. She guided me step by step, explained everything clearly, and made sure I understood properly. Really appreciate her support, it... See more

Company replied

Rated 5 out of 5 stars

I’m currently working with Valeriia and she’s very precise and helpful. Had several calls with her and different email exchanges, she always replied to questions supporting also on warm up email setti... See more

Company replied

Rated 5 out of 5 stars

A company providing services should always be measured on do they live up to the promises they make before you become a customer - SNOV.io so far has passed that test. In particular their manager Ser... See more

Rated 5 out of 5 stars

I had a really great experience with snov.io and Valeria as my account manager. Very helpful and patient. Explained things very well and could answer all my questions. I just started my journey with s... See more

Company replied

Rated 5 out of 5 stars

Valerria was my account manager. I am extremely happy with the professionalism and knowledge that she shown. The software is reliable and working very well. On top of that, Valeriia just took it to th... See more

Rated 5 out of 5 stars

Fernando at snov.io continues to be patient with me and helps so much. He explains things so I understand the tech easily. I had trouble understanding the software and I reached out for help. Things w... See more

Company replied

Rated 5 out of 5 stars

I started using snov because they were Ukrainian. I stayed because it's an amazing product. It's super easy to use, very straightforward and, whenever I'm unsure about something I just ask t... See more

Rated 2 out of 5 stars

Snov.io's technology isn't perfect and doesn't count cc'd emails when counting emails, and his tech support people don't know anything about it. I spent more than 30 minutes asking a simple quest... See more

Company replied

Rated 5 out of 5 stars

What I like about snov.io is 3 things: A simple, clean app that manages something quite technical. Excellent customer service: quick and specific responses and mostly that when I have set up my email... See more

Rated 1 out of 5 stars

I registered, paid, and set up everything – only to have my account instantly suspended right after payment. I wasn’t even able to use the service at all! Despite providing all my information and paym... See more

Company replied

Rated 1 out of 5 stars

Warning: if you plan to use this tool, manually check every inbox yourself. We run about 10 inboxes and have to check each one daily. Without fail, there are legitimate replies the system does n... See more

Company replied

Rated 4 out of 5 stars

Best deal on the market for cold emailing. AMAZING support. Never had an issue with their support. Always fast, even if you don't have the highest plan. I just wish that enriching the data with extern... See more

Rated 2 out of 5 stars

If you don't have many expectations, and you want to play around this might be a good start. But snovio is FAR FAR FAR away from being a professional outreach software. Too much is missing. The data... See more

Company replied

Rated 4 out of 5 stars

It has helped us lot in our sales strategy right from leads generation to having the email campaigns and also the CRM it has works well with our industry processes augmenting all the tasks in a singl... See more

Rated 5 out of 5 stars

Was facing a roadblock around plans & credits. But chatting with Fernando, one of their support, helps me decide what to do next. He even gave me some recommendations on 3rd party tool that can be use... See more

Company replied

Rated 1 out of 5 stars

I regret signing up for Snov.io. The analytics are inaccurate—emails that land in spam and are never seen are marked as opened (I realized this after sending a test email), while emails that are ac... See more

Company replied

Rated 5 out of 5 stars

Snov.io customer onboarding was made smooth with the help of Valeria. Despite the limited time, she resolved all my doubts and provided answers to all the questions that I raised and helped me with th... See more

Rated 5 out of 5 stars

I got Zenoviy on my side most of the time, its always smooth sailing. Though easy to set up, there is always a learning curve and their support is excellent. Overall, its a great tool for sales enthus... See more

Company replied

Rated 5 out of 5 stars

Snovio is wonderful - gives me capabilities that helped make my life easier. I thought there would be such a difficult learning curve. But everyone has been so kind and patient to help me understand.... See more

Company replied

Rated 3 out of 5 stars

Had a negative experience with support. Daria was assigned to me as support, and it was horrible in all ways. She sent one message every 5-10 minutes, so the conversation lasted at least an hour (rea... See more

Company replied

Rated 5 out of 5 stars

Snovio is the perfect platform for business development, lead generation, and more than that, their support system is wonderful; they have dedicated people to guide us on how we can succeed using thei... See more

Company replied

Rated 5 out of 5 stars

Very helpful and responsive, even when I have had very specific questions regarding functionality. Also, I love that (i) someone is always available 24/7, (ii) they respond quickly, and (iii) they wo... See more

Rated 3 out of 5 stars

Pros - Amazing customer support - Inbox warmup tool is fantastic - Excellent user interface - Campaign creation is intuitive and well built - Lots of statistic tracking Cons - Email writin... See more

Rated 5 out of 5 stars

Amazing to have a proper, detailed onboarding call as well as being able to schedule online calls to go through anything that Snov.io has to offer. Daniela has been amazing at helping my company

Rated 5 out of 5 stars

I've always enjoyed using snov.io...plenty of brilliant features, the platform is easy to use and they're always updating. Great support staff too, especially Fernando - he answered all my questions a... See more

Rated 4 out of 5 stars

I am very happy with the customer service and the quickness of responses as well as their professionalism. The product in itself is near to perfect but needs a couple of small tweaks here and ther... See more

Company replied

Rated 4 out of 5 stars

Overall Very Good. The email warmup, user interface, campaign builder are all top of class. The customer service as well is absolutely amazing you can get someone in a chat to help you in... See more

Rated 5 out of 5 stars

It was a great find to have all the needed tools available on one platform. Big thank you to Daniela for leading our team through the whole process of onboarding - she made it easy and clear for us ho... See more

Company replied

Rated 5 out of 5 stars

Really great customer service from this company. Support chat available 24/7 and if you get greg on the other end he's gonna have all your problems solved in 30 seconds flat. Great email marke... See more

Company replied

Rated 4 out of 5 stars

Thanks to the onboarding manager, I have come to truly appreciate the functionality of Snov.io. Initially, I had doubts and was convinced I would only try the free version before moving on. However,... See more

Rated 4 out of 5 stars

Brilliant tool for businesses and their customer support is amazing as well. Haven’t had any problems so far and really enjoy doing my email campaigns now. Definitely recommend.

Rated 5 out of 5 stars

I like the tool — it never fails to educate us on all aspects of email marketing. It's easy to navigate, and the self-taught approach is an added advantage. I also love that chat support is always... See more


Company details

  1. CRM Provider
  2. Business Development Service

Written by the company

Launch your business to new heights with Snov.io sales engagement. More positive replies, more meetings, and more closed deals – with no extra manual work. Growing revenue for everyone from solopreneurs to enterprises!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Support from Fernando - Truly Exceptional Experience

I’ve just set up my Snov.io account using my personal Gmail, and I honestly couldn’t be happier with the experience.

Fernando from online support was absolutely brilliant. He stayed with me on live chat for over 1 hour and 20 minutes, guiding me through every single step of the setup process. Thanks to him, everything worked first time, saving me an enormous amount of stress and time.

Fernando was incredibly patient, kind, well-mannered, and genuinely supportive throughout. He really listened, took the time to understand my situation, analysed what I was trying to achieve, and then calmly walked me through the correct approach right through to completion.

It’s rare to come across support like this. Fernando didn’t rush, didn’t make assumptions, and made sure I fully understood everything before moving on. He made me feel supported and confident at every stage.

I’m already very happy with Snov.io, but Fernando has made my experience so far even more solid and positive.

Five stars without hesitation - thank you, Fernando!

2 February 2026
Unprompted review
Rated 4 out of 5 stars

I am very happy with the customer…

I am very happy with the customer service and the quickness of responses as well as their professionalism.

The product in itself is near to perfect but needs a couple of small tweaks here and there, but I can definitely recommend buying their product!

30 January 2026
Unprompted review
Snov.io logo

Reply from Snov.io

Glad to hear you’re enjoying the product and our support. Thanks for recommending us — it means a lot!

Rated 5 out of 5 stars

Outstanding UX and easy onboarding

Outstanding UX — the most intuitive prospecting tool I've tested. Fair pricing.
Onboarding with Valeria was exceptionally smooth; she made the learning curve nearly flat.
Solid product, solid team.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

I got Zenoviy on my side most of the…

I got Zenoviy on my side most of the time, its always smooth sailing. Though easy to set up, there is always a learning curve and their support is excellent. Overall, its a great tool for sales enthusiasts.

27 January 2026
Unprompted review
Snov.io logo

Reply from Snov.io

Much appreciated!

Rated 5 out of 5 stars

I've been a user of Snov.io for awhile…

I've been a user of Snov.io for awhile and everything is great from usability to customer support!

22 January 2026
Unprompted review
Snov.io logo

Reply from Snov.io

Thanks so much for sticking with us!

Really happy to hear both the product and support have been solid for you.

Rated 5 out of 5 stars

The consultation was productive

The consultation was productive. We understood what next steps we needed to take before launching the newsletters. Thank you.

14 January 2026
Unprompted review
Snov.io logo

Reply from Snov.io

Glad the consultation helped clarify the next steps.

Wishing you a smooth newsletter launch 🚀

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