Softwareg Reviews 298

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

SCAM ALERT don't buy anything from them Bought Windows 11 Pro key from them not working activation, contacted them, they sent me how to activate Windows, ended with activation via phone after call w... See more

Rated 5 out of 5 stars

I have difficulty on downloading iso file, always notify me failed-disk full. I have tried several times. I used a full formatted USB 3.0 Flash Drive 32GB. My PC is installed windows11 home version... See more

Rated 1 out of 5 stars

We purchased that license that was not working, we asked for help still not working, then we asked for refund they just ignored us. We lost money for nothing. Tried to contact by email and phone call... See more

Rated 1 out of 5 stars

scam - the amount of time i wasted trying to sort this out would of been worth buying directly off microsoft. A representitive from softwareg.au led me down a rabbit hole saying i must follow his step... See more

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3.4

Average

TrustScore 3.5 out of 5

298 reviews

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Rated 5 out of 5 stars

it still works!

i just fished one of these old keys out of my emails and it still works!, very cheap Windows keys, you can even reuse them.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam !!!

this is a scam, so don't waste your money or time. The keys that they will send you are NOT recognised by Microsoft. None of the Microsoft phone numbers are legit, and Microsoft will NOT assist you. Then you need to try to get your money back, change credit cards etc. . . . Just don't do it.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Product not working and no support

We purchased that license that was not working, we asked for help still not working, then we asked for refund they just ignored us. We lost money for nothing. Tried to contact by email and phone call but no answer. Live chat is not helpful (Did not know their own business hour). Never recommended to use this website.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Not all included

The advert stated it includes 5GB onedrive (main reason why I purchased this item). Will not let me activate it and had no luck with customer service.

2 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

This is a clone site of softkeys.uk, AKA Productkeys.uk run by a "Shawn Verna" apparently based in Australia.
Been buying from them for years, loads of problems but he always tried to resolve. In 2025 they went totally rogue - sending fake / used keys, or sending 3 when you ordered 6. Such a pity, he used to be good. Avoid them, you will lose your money like I did.

27 October 2025
Unprompted review
Rated 2 out of 5 stars

ignored all communication after i selected wrong version

Selected wrong version of software, yes this was my error but... they did not send the key straight away. so I emailed many times asking to cancel my order to buy the right one and also used the chat function which said cancelling was possible as no key had been sent. it was over 3 days, they ignored all communication and still sent the key after which no refund is possible. Shady. i will never use them again.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Take-the-money-and-run" company

Good luck sorting issues with this supplier of software. Purchased office pro plus. Paying was the easy but had security issues. So I tried to ask questions.

They have AI which is enough to upset any new customer. This is particularly because when they do put you through. No one enters chat. 3 times no humans attend chat.

Now I am trying to get a refund with no answers.

9 September 2025
Unprompted review
Rated 1 out of 5 stars

WARNING

WARNING! Total Scam Site. Money taken, no products received. DO NOT USE this company!!!

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a windows 11 Pro

Ordered a windows 11 Pro. Worked for over a year and then suddenly one day stopped working and was shown as invalid. When contacting customer support they stated that I had bought my key a while ago and so there was nothing they could do. When I asked if there was a time limit on how long the keys were valid for there was no answer, just a link to buy another one.
This does not make me feel confident in ever buying from them again as I have no assurance that any software keys would remain valid over time, and that customer support would be helpful in any way with issues.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!!

SCAM

Bought Office 2016 - charged 31$

No activation keys sent and no way to contact them either.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Just bought a Win 11 Pro Key from…

Just bought a Win 11 Pro Key from SoftwareG and sure enough the supplied key comes up as Invalid when trying to Upgrade Win 11 Home to Win 11 Pro

I should have known better... The worst part is I was smart enough to use a Everyday Mastercard from OZ Post, so as not to risk one of my primary credit cards but when you then login to the Mastercard system, there is NO WAY to mark the transaction as Fraudulent & calling the Philippine Call Centre to stop the Pending transaction is even more useless...

7 June 2025
Unprompted review
Rated 1 out of 5 stars

Hey Folks

Hey Folks! DO NOT ENGAGE yourself in purchasing in anything from these website, because they are FAKE! They are either temporary or broken down. TRUST ME!

5 June 2025
Unprompted review
Rated 1 out of 5 stars

I bought a license office 2024 product…

I bought a license office 2024 product key and when I entered the product key and went through all the updates it told me the license had already expired. This company is fraudulent, left several messages, goes to message bank. Written to them a few times - no response at all. Tried the live on-line and no one's home. They not honest and just wish to take your money. There is no support because there is no company only a fraud.

21 February 2025
Unprompted review
Rated 2 out of 5 stars

It’s a gamble

I bought a 3 license office 2024 product key and when I entered the product key and went through all the updates it told me the license had already reached its maximum usage. I emailed them and they responded after a few hours asking for the message received when I put the license in but I had already bought a different one from another company that actually worked and just wanted a refund. I’m trying to get my money back but they have not responded.

25 April 2025
Unprompted review
Rated 1 out of 5 stars

Missing a critical component of the order!

I purchased a copy of Microsoft365 that was to have had the OneDrive access included with the purchase. I got the key very quickly - within about 15 minutes after ordering, but the OneDrive access was not working.

I tried emailing the various email addresses that I got emails from - there were 3! - and didn't get a reply. I followed up with those emails and waited a few more days, and still no response.

I went to their site and used the chat feature and said I needed to speak with a human to get the OneDrive access to be provisioned, as per Microsoft's help pages, and was told a human would get back to me, but after waiting two days and no response coming, it doesn't seem like they have a desire to actually service the clients they get.

Overall, I am very bothered with the purchase and the lack of follow up support and will need to file a dispute with my credit card company to get my money back for a product that was not delivered as advertised.

16 April 2025
Unprompted review

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