StarTrack Reviews 447

How did Startrack get the contract with Australia Post? What shenanigans and skullduggery brought that about? They consistently fail to deliver parcels to the correct addresses; furthermore, they dro... See more

How hard is your job? Ive paid $15 for courier needed meds from Melbourne and every time I get a notification of attempted delivey. Ive spoken to Startrack and My local PO (drivers dont work for... See more

My parcel was collected from sydney 4pm Wed. It arrived in canberra at 2am thursday. Then logged at fyshwick facility at 9.50am thursday . It sat there for 21hrs before being logged at hume distribu... See more

ABSOLUTE WORST courier in the World. Medication for cancer being delivered- guaranteed next day. Picked up Brisbane, yesterday arrives this morning at depot and out for delivery- at 10am and they... See more

Don't bother with Startrack. They are handing our express parcels over to the regular Aust Post system. That includes handing your express parcel over to Aust Post contractors who may not deliver eac... See more

What in the hoop jumping, pointless administrative joke of a ‘delivery’ company is this? Can’t deliver (or knock) a package-package goes to depot. Card says you can pick up from depot next day.... See more

I've never, ever received a Startrack package at my door, even when the front door was open & I was at home all day. Has anyone ever received a Startrack package without having to go to the post offi... See more

I’d give them a 1 if I could, auspost used to be slow enough but now since these guys have taken over parcels it is absolutely ridiculous, parcels sitting t depos for 3-5 days not moving due to usel... See more

Ordered an item from The Netherlands. UPS picked it up and passed it through three countries, arriving three days later. They transferred it to Startrack (depot it next door to them at Botany NSW), St... See more

Missed parcel delivery so it went back to Wingfield,sat at Wingfield for two weeks and they finally tried re delivery,missed delivery so they left a card for collection at local post office,local pos... See more

Expecting the parcel at estimated delivery window, we ensured that we were home the whole time. Definitely did not expect the driver to come as QUIET as a mouse and leave stating 'attempted delivery... See more

I ordered a product from Apple and waited dutifully for it to be arrive only to b told it had been delivered. A delivery had been attempted at my neighbour's house and when they weren't home it was fo... See more

Worst delivery service I’ve ever dealt with. Incredibly slow, no updates, and constant false promises to call back — which never happens. Same package, same address, same sender, same receiver — the... See more

Lazy, Indifferent, and Unreliable You should avoid any company that uses Startrack for deliveries. Drivers are incentivised based on the number of deliveries attempted, not on the quality of cust... See more

Three times medication has been sent via a dispensary through startrack and has been stolen in transit. I have no confidence in this company. Not only is someone stealing mail, there is no care factor... See more

"It's the worst delivery service I've ever seen. I was home all day, waiting for my delivery, only to receive a card claiming attempted delivery!" do this sound familiar to you? yes, this is happening... See more

They once again have failed to meet THEIR deadline! Send notifications, re: delivery date/ time and don't show up. I don't know why companies like Telstra use this pathetic excuse for a courier servic... See more

Today I had an attempted delivery by Startrack saying no one was home however there was a house full of people . The driver did not knock on the door or ring the doorbell and just left leaving me... See more

I receive medication monthly and have never had it delivered successfully with Startrack. I always receive a failed delivery notice when they never got out of their truck. I know because someone w... See more

Packages never come when scheduled to. Have to take time off work for signature on deliveries that never show up. Current delivery is stuck in a loop and once again hasn’t shown up. Urgent medication... See more

It’s been appalling for years. Constantly lying about attempted deliveries when I’ve been home the entire time. They fill out the cards in advance in case they have a busy day and then dump the mail a... See more

Got delivery today, we are all at home and I gat this message : Your parcel from STYLETREAD ONLINE was delivered today. As the premises were unattended your parcel has been left as instructed. D... See more

1 time they delivered without issue. the other times they stole some of my medicine blatantly and the other times didn't even attempt to make delivery. it's also an easy delivery so there is no excuse... See more

I TESTED STAR TRAK WITH OVERNIGHT AUS POST OVERNIGHT AUS POST ARRIVED FROM TASMANIA TO GLADSTONE IN 2 DAYS STAR TRAK FROM MELD STILL NOT DELIVERWD AND SEEMS STUCK IN DEPOT... See more

Update: Today on the third attempt the parcel was left inside my gate. Big thanks to that courier. This company has completely unreliable couriers. Supposed delivery on Saturday 11.15am, no card... See more

Woefully incompetent. How does this company keep opperating with such obviously incompetent staff? How do they keep their jobs? Why doesnt this company rectify the customer issues? I pay for a se... See more

ordered items from bigw online ....supposed to get home delivery ..instead my parcel was off loaded at the local post office and had a 20 klm drive to pick it up. What is the point of aust post using... See more

Same problem every time I have a delivery from star track and Australia post, no attempt at all to deliver the parcel it's taken to the nearest post office and I have to pick it up. Tracking says I'm... See more

Spent 150$ on express shipping, parcel stayed in a town 15 minutes from where I live for 24+ hours. Absolutely useless. Express Shipping isn't a polite suggestion, get my parcel to me ASAP. This is th... See more

StarTrack’s service is absolutely ridiculous. They pretend to deliver packages, claiming they couldn’t find the recipient or that the address is wrong, when the address is clearly correct and display... See more

I’ve never left a bad review for any company in my life. But after dealing with StarTrack’s investigations team, specifically a case manager named Agur Benjamin, I feel like I’ve been forced int... See more

Every 2nd delivery with star track (I get medication delivered) is late. They have 0 customer service. I keep lobbying my chemist to use a different courier service, because star track is the worst. I... See more

There delivery messages and updates dont mean a thing i was getting medication delivered they would send you a message at 8.16 that your package is being delivered at 755 to 955 meanwhile they attempt... See more

The phone booking service is still the most frustrating part of my day. 5 minutes to use the automated service for it to fail every time on the last question - What is your parcel size - then a 4 -6... See more

Having looked at the reviews I stood in front of my house, next to the post box and waited. Surprise surprise, I saw your truck drive by, slow down by my house and then keep going. It's a road with fr... See more

Attempted delivery lies in my office from which i can see my front door and I received an alert on the Aus post app saying an attempted delivery was made but you were no in . Absolute B/S Nobody... See more

​I still fail to understand how Startrack, which is the parcel delivery arm of Australia Post, either cannot - or refuses to - deliver to an Australia Post parcel locker. The whole point of... See more

Do not use them. Ordered prescription medication and paid for priority. Tracking said it would arrive Tuesday (which i was depending on). On wednesday it still had not arrived, tracking still said a... See more

Abysmal service, not sure they haven't lost the package. Supplier also no accountability, have called and spoken to them, have lodged 2 complaints, have lodged complaints with supplier. Everyone is... See more