STATSports - Academy Reviews 3,213

Unfortunately, I was not aware of the fact that the APEX Ahtlete Series App requires a phone to have a gyroscope feature. Maybe I have overseen this information on the STATSports website or in the G... See more

Purchase arrived all OK, then sync issue appeared however Tech Team solved it on the 3rd day after reported the issue with resetting the account. Connection works like a charm, now we are about to tes... See more

Online ordering system is a breeze to use and shipping was super quick. Arrived in Australia within 5 business days. The product is very easy to use, only reason it is not 5 stars is the sync process... See more

My son recently received his performance pack and is loving it so much while playing football!! Great service and help from the team when reaching out with regards delivery etc and then after receivi... See more

Very good service with StatSports! We had a problem with pairing the tracker to the phone, but their support team fixed it very quickly. This is the second tracker we’ve bought, now for our younger d... See more

I worked with Bailey Brooks and Caroline Marosevic. Both from a technical and sales perspective, they were amazing. I’m glad I made this purchase for my team(I did the player led Apex series) and look... See more

After abit off trouble with getting my parcel delivered due to my mistake off no house number, statsports have contacted me pretty quickly and said they are happy to send me the same order out when... See more

The experience is great i can check after every practise how i have done also my coach could make pratcise harder or lighter because of that my team feel fresh and well prapared to the game. I've bo... See more

First we received a faulty device, which we informed the customer service about and they responded quite quickly. After exchanging data and sending photos and clips, we received instructions for sendi... See more

I had a difficulties with delivery. My order wasn't delivered at the specified address. It was the courier fault and the STATSports was ready to send the new item istead. In 2 days the parcel was fo... See more

They answered my query very quickly and was extremely happy with the response I got and was above what I was expecting. Couldn’t fault the customer service, this is the second time I needed to ask s... See more

The STATSports Apex GPS is amazing. Accurate, easy to use and with an intuitive app that allows you to analyse every detail of your performance. Synchronisation is fast and the data it provides is ver... See more

Really excellent service. Used the apex tracker while in the UK but had an issue when I got back home. It wouldn't sync and I lost all connection. I reached out to the team and they provided me with e... See more

The tracker hasn’t tracked a session since October I’ve been messaging back and forth for a resolution but to no avail! I’ve sent 5 messages since 19th December an no response so trying here! Disa... See more

tracker will not connect and the factory reset is stuck in a loop or saying unpluggin to init, when the 30 seconds runs out it tell me its charging without any cable in it. no response from support... See more

I made a mistake while pairing my tracker and it didn't work so I contacted the team and they helped me so much I was hopeless of it but they made it happen so I give a big thank you to the technica... See more

Customer service poor, communication worse! Been chasing them for several days as tracking isn’t updating on my order that that I placed a week ago. Sick of chasing them already, seems I’ll have t... See more

Santa present for my 11 year old son who watched Harry Kane etc tell him how great this product was only to open it on Xmas morning and unable to pair it. Zero response to phone calls and several emai... See more

Been ongoing issues, delivery delayed until I chased and then goods turn up a couple of days later, doesn’t look right, no GPS signal nor does it pair. Back and forth with questions and answers, no re... See more

I ordered the Academy package including HR monitor. The first issue, the Tracker would not connect to a phone, we then tried multiple phones, followed countless instructions to reset the tra... See more

After giving a great review the last time, I find myself unable to replicate the same review this time around. This morning I tried to set up the tracker, this has been paired with someone else!!!! P... See more

I ordered a set for my son to be delivered to Poland as a Christmas gift on December 16, 2025, paying extra for express shipping. On December 18, I received a shipping notification. In the me... See more

Extremely unhappy as I have written several bot chats and emails. Customer service is ZERO!!!! UPDATE after their reply. No they didn’t address my questions. Sent an assumptive email. Then expected... See more

Made an order on the 10th of December and still haven’t received it 12 days later. I’ve tried to contact them via email and the chat on their website no help and no replies. No communication what so e... See more

Having a very frustrating experience with the product. The pod never shows up on the bluetooth list on my phone and is hit and miss as to when it connects/pairs. The academy app doesnt have background... See more

Very disappointed. Their sizing chart is completely off. We followed their measurements and the size YL arrived enormous. I had to return at my expense $56 and re ordered YS which was tiny! I’m not... See more

I have a problem with the Apex Athlete series sensor. At some point it just stopped turning on... If I plug it into the charging network, the sensor responds, but does not search for satellites, as s... See more

The gps was great for a month and then it stopped working on multiple occasions until at one point it completely stopped working. I charge it, it turns on, and then I unplug it and it doesn't work any... See more

I’m not convinced, it’s really hard to get the thing connected, tonight is first time it did , and the feedback on it is lousy, unless we arnt using it correctly. It’s a lot of money and so confusing... See more

My parcel got shipped out to my local Royal Mail but never received the parcel. Contacted royal mail and they said they have sent it back, I have sent 4 emails them to see what is happening and will I... See more

1. The product is unnecessarily complicated to use. 2. Their website is completely misleading — it never mentions that the device only works outdoors. I live in Canada, so that makes it basica... See more

I purchased an APEX GPS device that was delivered on October 14. On October 25, I opened a ticket reporting multiple malfunctions. After more than 10 days, I received no meaningful response — on... See more

Purchased GPS, Bra and a long sleeve. All was working properly until it died on its own which I emailed the customer service about. They replied that there is nothing they can do or point in the... See more

Great response, even though it was so frustrating at first. The customer service helped and knew exactly what to do. Within minutes they sent me a details explanation and I got it straight up and runn... See more

They say that the order will be delivered in 3-6 working days and the tracking that it is still in UK without having any idea when I will get it...and even I have sent e mail asking they haven't answe... See more

Purchased Statsports equipment as it was recommended by an experienced football coach. It has provided critical data points that have already provided valuable insights into how to improve as a player... See more

I have been using this GPS statsport tracker for myself as a referee and one for my son since he was 9 years old to inspire him to work harder like professional athletes. The pod did not function for... See more

STATSports provides top-notch tracking technology. The GPS trackers are easy to use, extremely accurate, and have given me insights into my performance that I never had before. Perfect for athletes l... See more

Kit is good but communication is terrible. Takes days to reply, chat function non existent which meant I ordered 3 times before it was actually sent.

Excellent product my son loves it. Great support to and quick responses from the team. Perfect, fast delivery, easy to use software everything as expected.

Great customer service! The instructions were very clear to follow and helped a lot! Had to wait for a reply on week days but it was the Xmas holiday so I guess on normal days it will be fine!

I can easily track and share my stats with my coach who lives far away from me. This is very comfortable and makes my progress go quicker and smoother than I expected. Thanks to you guys!

Fantastic help and quick answers. I bought the heart rate monitor, it didn't work so they helped me within 1-2 weeks! W support team

What a great service! Not only ordering en delivering went perfect. When we saw after 3 months that there was someribg with the vest.... they sent us a new one. Thanks fof the great service!