Stripe Reviews 16,781

This communication serves as a formal notice of intent to serve. Stripe has now been in possession of my personal capital for three full months. This was a settled bank-to-bank transfer—a transaction that, by law and banking protocol, should have been deposited into the Merchant’s bank account immediately upon clearing. Instead, Stripe has held these funds for 3 months without legal basis. As there is zero chargeback risk on a settled bank transfer, this detention constitutes the unlawful conversion of funds and a flagrant breach of FCA Principles for Businesses.

NOTICE TO THE PUBLIC AND MERCHANT COMMUNITY: Do not be misled by Stripe’s scripted "support" responses on this platform; they are categorically false. Stripe is currently ghosting the merchant, their legal counsel, and my authorized representatives to obscure their refusal to release cleared funds. Their public engagement is a cosmetic facade designed to mask bad-faith internal tactics.

TERMINATION OF "PRIVACY" PRETEXTS: I am a verified, authorized party on the merchant account. For 90 days, Stripe has utilized "privacy" as a fraudulent stall tactic to avoid professional accountability. My bank transfer has been held by Stripe for 3 months, while the funds rightfully belong in the merchant's bank account. This pretext is now legally debunked and documented as a bad-faith maneuver to profit from the float on my capital.

ENFORCEMENT ACTIONS COMMENCING IMMEDIATELY:

HIGH COURT LITIGATION: My legal counsel is authorized to serve a High Court Claim seeking the principal sum, statutory interest at 8% per annum, and full indemnity costs for business interruption.

PHYSICAL SERVICE & DOCUMENTATION: Due to the total exhaustion of digital communication channels, I am descending on your corporate headquarters in person. I will be accompanied by my legal team and a professional camera crew to document the physical service of legal process to your corporate officers for a global audience.

MEDIA & PUBLIC DISCLOSURE: This 3-month detention of capital is being broadcasted to my 5 MILLION+ FOLLOWERS. We will turn your corporate lobby into a live-streamed set to expose Stripe’s liquidity management practices. The resulting brand damage will significantly exceed the value of the funds being withheld.

REGULATORY OVERSIGHT: A formal complaint of Systemic Regulatory Malpractice is being submitted to the Financial Conduct Authority (FCA) regarding the unauthorized 3-month detention of non-reversible bank funds.

FINAL ULTIMATUM: Stripe must provide a confirmed MT103 or an internal release receipt proving the immediate dispatch of funds to the MERCHANT’S BANK ACCOUNT by the close of business today.

There do not provide there service in Bangladesh.

Centre d'information documentaire

Service was Amazing after I figured out how to work , everything is perfect

Is from July 2024 that a try to get back my monery that they black and never give back i true any kind of contact whit letter from lawyer
They just ignore and don’t unswere jut on trust pilot they answer just for the user see that care but nothing is done .e never coud imagine to be robbed from a company so big they don’t have any charge back last take the money and never give back i think they know that lawyer in USA is expensive i just wont to advise alla the people that is using stripe or think to use. This can appen to you ! 25000 usd still from big company to a small business

frauders
You promised to pay my money by yesterday – you've defrauded me again. I demand that you immediately pay the funds and provide a legal basis for their retention. I also inform you that I will be filing an official complaint against you to the Central Bank of Ireland for theft and fraud. I will also be filing a complaint against all consumer review websites I've been dissuaded from. The website buymeacoffe.com and the payment processor Stripe are fraudsters. Additionally, an hour ago, my earnings showed 375 $. Now it's zero. The pending payout status has disappeared. Now my earnings are 0, and there's no payout status at all. It says there were no payouts. Thieves and scammers. Stay away from buymeacoffe and Stripe as much as possible.

I am deeply disappointed with Stripe’s handling of my account.

After operating for over two years without dispute-related issues, my account was suddenly classified as presenting an “elevated dispute risk.” This was surprising, as there were no actual disputes or chargebacks on my account.

I submitted all requested documentation, including inventory proof and itemized customer invoices. Despite this, Stripe maintained that my business represents an “unacceptable level of risk,” without providing specific factual details about what that risk is based on.

The decision resulted in my payments and payouts being paused for 120 days, significantly impacting my operations.

What is most concerning is the lack of transparency. Businesses deserve clear explanations when such serious actions are taken. Being labeled “high risk” without concrete dispute activity raises questions about how these decisions are made.

I hope Stripe improves transparency and communication for small businesses, as sudden automated risk classifications can have severe consequences.

My concerns were raised concerning an unauthorised deduction/hack from my bank account by Stripe 2 days ago which is FRAUD and a DATA BREACH. I am not a Stripe customer. It is nothing to do with duplicate charges.
The absolutely ridiculous and negative comments made by Stripe stating I have to contact the merchant beggars belief.
This is a matter for Stripe to resolve and to ask me to contact the merchant who in turn must contact Stripe to resolve is totally unethical and unprofessional.
The merchant concerned has already contacted Stripe and like everyone else who rates 1 star has encountered a brick wall. Quite clearly you have no idea what is going on here
A dispute reference number has been provided and is shown below.
My bank have been somewhat unhelpful in trying to obatain a refund at this stage.

The dispute reference is SCO_TvfnicQJZLv212IY

Please investigate this and respond to my email address letting me know when i will receive this.

This is just getting ridiculous I am a longstanding customer of yours, and you are currently holding in excess of £150,000 in ticket sales revenue — an amount that continues to increase daily — while refusing to release these funds until 9 March.

On 21 January, the Financial Ombudsman informed you that these funds were to be released immediately so that I could pay suppliers for the February event for which the ticket sales were generated. This has not occurred. Both I and the Financial Ombudsman are now seeking clarification as to why you have failed to act in accordance with that instruction.

Your most recent response to my review stated:

“We understand how frustrating this must be, and we apologize for the lack of responses from our support team. Rejections usually come from our internal specialist reviews; once a decision is made and communicated, there isn’t anything more we can add about that outcome. We’re sorry we can’t be of further help right now, but we wish you the best moving forward.”

This response is extraordinary. You are effectively telling a longstanding customer — who is seeking an explanation for your non-compliance with the Financial Ombudsman — that no further information will be provided and that you will not engage further.

Your continued refusal to release these funds is directly jeopardising the February event. The withheld ticket revenue is required to meet supplier obligations. If the funds are not released urgently, the event will have to be cancelled as a direct consequence of your actions. I would also remind you that the Financial Ombudsman is not limited to a strict interpretation of the letter of the law but is tasked with determining what is fair and reasonable in the circumstances. I therefore ask you directly: do you consider your actions in this matter to be fair and reasonable?

Stripe has been holding my payout since July (around $7,000). I was told my payout would be released by September, but it’s now been over 5 months and I still haven’t received a single payout. I completed all verification and submitted every document they requested, yet I’m being ignored. Every time I open a support ticket, it gets closed without any resolution or clear response. This is unacceptable and feels like they’re deliberately keeping my money. This is absolutely disgusting, they are scamming me by holding my money and refusing to respond.

Paid in c64psu.com a power supply, there is site are waiting for stripe capture...

If there is no solution with shop or your dirty service, I will advise my bank and authorities.

We use it for our online store. Setup was easy

My experience with Stripe has been extremely frustrating and damaging to my business.

Stripe has been holding my funds since August, and now it is February, yet my balance is still not released. They are currently holding around $5,000, and my payouts are paused with no clear resolution or timeline.

I have submitted all required verification documents and fully cooperated with Stripe’s requests, but nothing has changed. There is no clear explanation, no confirmed release date, and no accountability.

Customer support has been the most disappointing part. Whenever I try to contact Stripe, my support chat is automatically closed without a real response. Instead, I receive copy-paste replies that do not address my issue or provide any solution.

Holding a business’s money for months without transparency is unacceptable. This situation has severely affected my cash flow, delayed payments, and put my business under financial stress.

Stripe markets itself as a reliable payment processor, but if your account is flagged, you are left without support, answers, or a timeline. I strongly caution other business owners who depend on timely payouts.

Stripe withheld our funds for over a month despite repeated emails, full cooperation, and clear written evidence that no dispute existed.

This issue was caused by Stripe’s own internal error, which they acknowledged in writing. Instead of resolving it, Stripe attempted to reclassify the issue as a “dispute” that never existed, seemingly to justify holding our money.

During this time:

Stripe deducted money directly from our business bank account

There was no authorisation, no explanation, and no prior notification

Fees were charged for a dispute that did not exist

Client funds were held without justification

We provided everything requested: bank statements, client confirmation, written proof, and even completed a dispute form despite there being no dispute. Throughout this process, support was effectively non-existent — no answers, no timeline, no accountability, and no named contact.

Stripe only released the funds after we repeatedly threatened formal legal action. Until that point, emails were ignored and the situation was allowed to drag on indefinitely, seriously impacting our cash flow and business operations.

A payments provider should not require legal threats to return money that clearly belongs to its customers. Based on our experience, Stripe cannot be relied upon to act transparently or responsibly when issues arise.

Proceed with extreme caution.

Beware of investments platforms that target people through social media ads. I ended up depositing 58,400 dollars that I had saved for my daughter's tuition fees after signing up for a standard entry plan. I remember the hum of the air conditioner in the background as I sent the last wire transfer. Communication ceased entirely when I requested a small payout and the broker became unreachable. A few days later a message appeared demanding 6,850 dollars for a supposed liquidity clearance. I submitted a report at the local precinct and ensured all digital evidence was documented. Following the filing of the complaint the matter was transferred to international jurisdictions for formal tracking. The recovery was managed by ＰＬＥＭＯＲＩＸ which oversaw the procedural requirements to secure the return of the funds. The reclamation was finalized within a month. The amount was recorded as returned to the original source.

Highly disappointed and frustrated. If you are an entrepreneur looking for stability, think twice before relying on Stripe. Instead of protecting their users from external Carding Attacks, they penalize the victim by closing the account.
​I provided undeniable evidence and Cloudflare logs showing exactly how the attack happened, but it seems Stripe’s 'AI' is incapable of reading technical data, or their support team simply prefers to kill a business rather than resolve a ticket. A platform that abandons you in the middle of a security breach is not a platform you can trust. Do not risk your livelihood with a company that chooses automation over common sense.

I am absolutely disgusted with Stripe’s service. They have blocked my account with a $944.58 balance for "E Bill" without any valid reason. They claimed the payments were "unauthorized," but I have provided EVERY SINGLE PROOF, including customer authorizations and verification documents.
​They sent an email promising to start refunds on January 22, 2026, but it’s already February and NOT A SINGLE CENT has been refunded to my customers. This is straight-up theft. They are holding my hard-earned money and lying to both me and my customers.
​If you are a small business owner, STAY AWAY FROM STRIPE. They will wait until you have a decent balance and then freeze your account to enjoy the interest on your funds.
​I have all the screenshots and logs. If this isn't resolved immediately, I will be reporting this to the Better Business Bureau (BBB) and the Financial Conduct Authority. Give me my money or refund my customers NOW. Stop hiding behind automated emails!

Great experience with Stripe support. Ritik helped me add a new bank (iFast Global Bank) sort code to their system quickly and professionally. The payout arrived without any issues. Highly recommend for international businesses.

Whatever you do, don’t use Stripe if you have a lot of cancellations in your business like I do with vacation rentals. In the vacation rental business about 10 to 20% of all reservations canceled and they still charge credit card processing fees even if the Reservation cancels and there’s no way to charge your guest. So if you have a significantly sized company or you do a lot of cancellations for no other reason then that’s how your business model works and do not use Stripe I paid tens of thousands of dollars per year and fees before I realize what was going on.

They don’t have it upfront on their term sheet. They have it hidden in 27 pages of terms and conditions. Plus they were colluding with my property management software to siphon off 1% of all of my sales costing me tens upon tens of thousands of dollars per year. This company is highly unethical just like every other big company.

Canceled my account for no particular reason; just a vague "High Risk" tag. Mind you, I run multiple businesses, and some of them use Stripe. This one was new, went through proper KYC, and was operating fine. Out of the blue, I’m considered “high risk,” so my account gets closed. That means automatic refunds are generated, and since payouts are paused and I’ve already had payouts in the past, some funds couldn’t be refunded and are now deadlocked in my Stripe account. I can’t access or refund my own money. What the actual F***?!