Suelta Amsterdam Reviews 149

Reply from Suelta Amsterdam

Jan 15, 2026

Hello Anoniem,

Thank you so much for your wonderful review.

We’re really happy to hear that you loved the quality and that our team could respond quickly when you needed help. Your satisfaction truly means a lot to us.

Enjoy your purchase, and if you ever need anything again, we’re always here for you.

Warm regards,

Robin, Manager Klantenservice
[email protected]
www.suelta-amsterdam.nl

Reply from Suelta Amsterdam

Jan 14, 2026

Hello Liesbeth,

Thank you so much for your kind review and for taking the time to share your experience — that truly means a lot to us.

I’m really happy to hear that you’re satisfied with our service. Your feedback motivates our team every day!

If there’s anything we can improve to make your next experience a full 5-star one, we’d love to hear your thoughts
You’re always welcome to reach out anytime.

Warm regards,

Robin, Manager Klantenservice
[email protected]
www.suelta-amsterdam.nl

Reply from Suelta Amsterdam

Jan 13, 2026

Hello Hatice,

Thank you so much for your beautiful review and kind words — this truly made our day.

We’re very happy to hear that the issue with your bracelet was resolved smoothly and that Eline was able to help you in a thoughtful and caring way. Providing both beautiful jewellery and excellent service is exactly what we strive for, so your feedback means a lot to us.

It’s wonderful to know that your week started on such a positive note — we hope you continue to enjoy your bracelet for a long time to come.

If you ever need anything in the future, we’re always happy to help.

Warm regards,

Robin, Manager Klantenservice
[email protected]
www.suelta-amsterdam.nl

Reply from Suelta Amsterdam

Jan 10, 2026

Hello Elena,

Thank you so much for taking the time to share your experience with us.

We truly appreciate your patience while we resolved the missing item, and we're very glad we could quickly send the earrings to complete your order.

It’s wonderful to hear that you’re happy with the earrings and that they match exactly what you saw on our website — that’s exactly what we aim for.

Thank you again for your trust and kind feedback. We hope to welcome you back again soon.

Warm regards,

Robin, Manager Klantenservice
[email protected]
www.suelta-amsterdam.nl

Reply from Suelta Amsterdam

Jan 5, 2026

Hello Delphine,

Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐

We’re truly happy to hear that you had such a positive experience with our customer service and that you’re loving your bracelet. Mistakes can happen, but it means a lot to us that you appreciated how our team handled the colour change and made sure you received the correct piece in the end.

Thank you as well for your patience — we’re so glad to hear that it was worth the wait. Your recommendation really means a lot to us.

Enjoy wearing your bracelet, and please don’t hesitate to reach out if we can help you again in the future.

Warm regards,

Robin, Manager Klantenservice
[email protected]
www.suelta-amsterdam.nl

Reply from Suelta Amsterdam

Nov 25, 2025

Hello Karan,

Thank you so much for your wonderful review⭐⭐⭐⭐⭐
We’re so happy to hear that the necklace was a special gift for your girl in India — and even happier that she absolutely loves it.

It means a lot to us that our jewellery could be part of such a meaningful moment in your life. Thank you for choosing us and for sharing your experience.

If you ever need anything, we’re always here to help.

Warm regards,

Robin, Klantenservice Manager
[email protected]
www.suelta-amsterdam.nl

Reply from Suelta Amsterdam

Nov 24, 2025

Hello Monique,

Thank you so much for your lovely review. We’re really happy to hear that you love the bracelets and that our team was able to help you quickly with your order — that means a lot to us.

We also appreciate your honest feedback about the shipping location. While our brand is based in Amsterdam, product development and returns are handled here; some of our fulfilment takes place from our international warehouse to keep delivery fast and our prices affordable. We understand the confusion and will make this clearer on our website.

Thank you again for your kindness, trust, and support — it truly means the world to us.

Warm regards,

Robin, Manager Klantenservice
[email protected]
www.suelta-amsterdam.nl

Reply from Suelta Amsterdam

Updated Oct 22, 2025

Hi Sam,

Wow, thank you so much for your wonderful review and for sharing Suelta with others! 💖
We're so happy to hear you're so happy with your bracelets and rings—and that your orders always arrived quickly. It really means a lot to us that you trust and recommend our brand.

Enjoy wearing your jewelry, and thank you again for being such a wonderful part of the Suelta family! ✨

Kind regards,

Sophie, Customer Service Manager
[email protected]
www.suelta-amsterdam.nl

Reply from Suelta Amsterdam

Updated Oct 3, 2025

Hi Sophiya,

Thank you so much for updating your review and sharing your experience. I’m really happy to hear that the replacement bracelet suited you better and that we could make things right together. 💖

Your kind words about our service mean a lot to us — it’s always our goal to make sure every customer feels heard, valued, and truly happy with their jewelry.

Enjoy your new bracelet, Sophiya, and thank you again for giving us a second chance. ✨

Sophie, Manager Klantenservice
[email protected]
www.suelta-amsterdam.nl

Reply from Suelta Amsterdam

Aug 4, 2025

Hi Maria,

Thank you so much for your lovely words! 💛
We’re beyond happy to hear you love the pieces and had a great experience with our customer service. Your patience means the world to us — and we’re so glad it was worth the wait!

Thanks again for recommending us — it truly means everything. ✨

We can’t wait to welcome you back soon!

Robin
Customer Service Manager
[email protected]
www.suelta-amsterdam.nl

Reply from Suelta Amsterdam

Jul 5, 2025

Hi Hafsa,

Thank you so much for your kind words and for taking the time to share your experience. We are so happy to hear that you are so happy with your Suelta pieces and that our team was able to help you so quickly – that is exactly what we strive for! 🙌✨

You are now officially part of the Suelta family and we are so happy that you are a fan. We can’t wait to shine together more in the future! 💫❤️

Big hugs,

Lisa, Customer Service Manager
[email protected]
www.suelta-amsterdam.nl

Reply from Suelta Amsterdam

May 10, 2025

Hello Alexandra,

Thank you so much for your kind words and amazing review! 🌟 We are thrilled to hear that you had such a positive experience with our customer service. It was our pleasure to assist you. Your feedback means the world to us and motivates us to continue providing the best possible service.

If you ever need anything else, don't hesitate to reach out. Wishing you all the best!

Sophie, Manager Klantenservice
[email protected]
www.suelta-amsterdam.nl

Reply from Suelta Amsterdam

Mar 12, 2025

Beste Gergana,

Ik waardeer het enorm dat je de tijd hebt genomen om je ervaring te delen. Het betekent veel dat je ons eerlijke feedback hebt gegeven, ook al had ik gewild dat je ervaring veel beter was geweest. Ik begrijp je over de zorgen over de kwaliteit en levering, en ik kan me alleen maar voorstellen hoe teleurstellend dat moet zijn geweest. Dat is niet het soort ervaring dat we voor je willen, en ik zal ervoor zorgen dat je feedback wordt doorgegeven, zodat we het beter kunnen doen.

Ik ben erg blij dat ons team je kon helpen met een volledige terugbetaling en dat je ze beleefd en begripvol vond. Hoewel ik weet dat dit niet de perfecte ervaring was, hoop ik dat we je in de toekomst beter van dienst kunnen zijn. Als er nog iets is dat ik voor je kan doen, aarzel dan niet om contact met me op te nemen.

Ik wens je het allerbeste!❤️

Lisa
Klantenservice Manager
www.suelta-amsterdam.nl
[email protected]

Reply from Suelta Amsterdam

Jan 23, 2025

Dear Ms. Mel,

Thank you for your feedback, and we’re truly sorry to hear about your experience. We understand how frustrating this must have been for you. Unfortunately, we are unable to locate your order based on the details provided in this review.

We always strive to ensure our customers are satisfied with their purchases, and we do our best to resolve any issues. We’d like to investigate this further and work towards a solution for you. Could you please reach out to us directly at [email protected] with your order details?

We appreciate your understanding and hope to make things right.

Best regards,
Lisa
Customer Service Manager
www.suelta-amsterdam.nl
[email protected]