Teleoutlet Reviews 6,472

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the quality of the products they receive, often describing them as "like new" or in "mint condition". People appreciate the affordable prices, noting that they offer a great way to buy quality products without paying full retail. Consumers also highlight the accuracy of product descriptions on the website. The delivery service is another aspect that many reviewers praise. Customers frequently mention fast delivery times, with some receiving their orders in less than a week, even over long distances. The ordering process is described as smooth and quick. Overall, people are satisfied with the combination of product quality, pricing, and efficient delivery.

Based on these reviews

Rated 5 out of 5 stars

I purchased two smartwatches — the Apple Watch Series 10 and the Samsung Galaxy Watch 7, both LTE versions and in Grade A condition. I was genuinely surprised by the quality — they look almost b... See more

Company replied

Rated 5 out of 5 stars

I bought two Grade A watches — an Apple Watch and a Samsung Watch — from Teleoutlet, and I’m very satisfied with my purchase. Both looked and worked like new, and even the packaging was in excellent... See more

Company replied

Rated 5 out of 5 stars

It was nice, because despite how far the phone was from my current location and I got it in less than a week which is impressive. And it was delivered accurately to the destination

Company replied

Rated 5 out of 5 stars

I have bought many cellphones from Teleoutlet. With good quality, 2-years guaranty and hassle free service there is no point to pay more for a new cellphone.

Company replied

Rated 5 out of 5 stars

They have delivered as agreed, and on one occasion with a return and reclamation they have fixed as they should. IT is possible to contact and get reply.

Company replied

Rated 5 out of 5 stars

Fantastic experience! Great price! Phone in mint condition! Received the phone the next day! Will buy here again!

Company replied

Rated 1 out of 5 stars

The telephone's from this company are garbage, or at least the two times I bought one they were. I shouldn't have fell for it the second time. The telephone was always turning off and on from day 1 by... See more

Company replied

Rated 5 out of 5 stars

The phone was extremely good. It beat my expectations.

Company replied

Rated 5 out of 5 stars

Fast, easy and incredibly smooth. They really keep what they promise. Feels safe. have bought from Them 3 Times now - i will come back

Company replied

Rated 4 out of 5 stars

Ordered A category mobile but still got one with a small visible damage mark. Contacted support and now returning it. They offered some refund if i continue but im returning

Company replied

Rated 5 out of 5 stars

I bought the premium version of s25, i am satisfied

Company replied

Rated 5 out of 5 stars

Great product. The phones work perfectly and the condition is as good as new!

Company replied

Rated 4 out of 5 stars

I ordered Grade C but the phone has some scratch and dents all over. I can say it is understandable but all over from the service, price and quality it is 8/10 for me. Hoping to purchase here again in... See more

Company replied

Rated 5 out of 5 stars

Excelent quality, no scratches or broken in any way😄

Company replied

Rated 4 out of 5 stars

The product is the same as the description on the website.

Company replied

Rated 5 out of 5 stars

Ordered an Iphone 14, which arrived the same day! Phone is as good as new :)

Company replied


Company details

  1. Cell Phone Store
  2. Telecommunications Equipment Supplier

Written by the company

Good for your wallet – good for the planet! Teleoutlet is an online store specializing in gently used and nearly new mobile phones. Every device is carefully inspected by an authorized workshop, comes with the same warranty as new products and supports a more sustainable future.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Terrible telephones

The telephone's from this company are garbage, or at least the two times I bought one they were. I shouldn't have fell for it the second time. The telephone was always turning off and on from day 1 by itself, or no data for hours coming and going, terrible battery, I could go on and on. The geniuses that work here said I have to send in the telephone by mail, and send in another form to be downloaded on the internet and send it away to receive a temporary telephone. How could anyone wait for days with no phone or bankID or anything related to work. They have no office only mail returns and delivery. Total garbage never again. This isn't to insult the people employed there sorry if this offends but it is true that the operations of teleoutlet are third world nonsense.

10 September 2025
Unprompted review
Teleoutlet logo

Reply from Teleoutlet

Hi Edward! 😊

Sorry to hear that you’re not satisfied with us.

Since we only have your first name to go by here, I’m unfortunately unable to find which order this concerns. I have therefore sent you a request for more information via Trustpilot.

I’m unfortunately unable to do anything to help you here when I don’t have the information I need to locate your order.

We refer to our previous inquiry in which we requested additional information in order to identify the case and handle it in accordance with applicable regulations. We have not yet received a response to the request sent via Trustpilot.

Without the necessary information, such as the order number or other relevant documentation, we unfortunately do not have sufficient grounds to proceed with the case.

If you still wish for us to look further into the matter you described, we kindly ask you to respond to the request on Trustpilot with the requested information. We are happy to assist further as soon as we have received this.

Hope you have a great day!
Best regards,
Malin/Teleoutlet

Rated 5 out of 5 stars

The phone was extremely good.

The phone was extremely good.
It beat my expectations.

12 January 2026
Teleoutlet logo

Reply from Teleoutlet

Hi Viola! 😊

Happy to hear that you are satisfied with the phone you recieved 🤩

Hope you have a wonderful day!
Best regards,
Malin/Teleoutlet

Rated 5 out of 5 stars

Very good phones.

10 March 2025
Teleoutlet logo

Reply from Teleoutlet

Hi Sorin! 😊

Happy to hear that you like our phones 🤩

Hope you have a great day!
Best regards,
Malin/Teleoutlet

Rated 4 out of 5 stars

God service

10 December 2025
Teleoutlet logo

Reply from Teleoutlet

Hei Sture! 😊

Godt å høre at du fikk god service hos oss 🤩

Håper du får en strålende dag!
Med vennlig hilsen,
Malin/Teleoutlet

Rated 5 out of 5 stars

I bought the premium version of s25

I bought the premium version of s25, i am satisfied

12 December 2025
Teleoutlet logo

Reply from Teleoutlet

Hi Zian! 😊

Happy to hear that you are satisfied with your S25 🤩

Hope you have a great day!
Best regards,
Malin/Teleoutlet

Rated 5 out of 5 stars

Good phone

Good phone, ordered A grade, but I got best phone with 100% battery

2 December 2025
Teleoutlet logo

Reply from Teleoutlet

Hi Kateryna! 😊

Happy to hear that the phone you bought is good 🤩

Hope you have a great day!
Best regards,
Malin/Teleoutlet

Rated 5 out of 5 stars

Initially i was hesitating to order…

Initially i was hesitating to order phone online, but this turned out to be an amazing experience, I received a very good-quality phone, and it was dispatched just one day after I placed the order. Highly recommended, and I will surely shop again without any hesitation next time.

Thanks

27 November 2025
Teleoutlet logo

Reply from Teleoutlet

Hi Noman.

We're happy to hear that you're happy with your purchase😊

Best regards,
Daniel/Teleoutlet

Rated 5 out of 5 stars

I will come back

Fast, easy and incredibly smooth. They really keep what they promise. Feels safe. have bought from Them 3 Times now - i will come back

22 November 2025
Teleoutlet logo

Reply from Teleoutlet

Hi! 😊

Happy to hear that your purchase was fast, easy and smooth 🤩

Håper du får en strålende dag!
Med vennlig hilsen,
Malin/Teleoutlet

Rated 4 out of 5 stars

Fast and safe delivery

The product is the same as the description on the website.

5 November 2025
Teleoutlet logo

Reply from Teleoutlet

Hi Ebi! 😊

Happy to hear that you are satisfied with your purchase 🤩

Håper du får en strålende dag!
Med vennlig hilsen,
Malin/Teleoutlet

Rated 4 out of 5 stars

Fin brukt telefon

I ordered Grade C but the phone has some scratch and dents all over. I can say it is understandable but all over from the service, price and quality it is 8/10 for me. Hoping to purchase here again in the future.🫶🥰

3 November 2025
Teleoutlet logo

Reply from Teleoutlet

Hi Richard! 😊

Happy to hear that you are satisfied with your purchase 🤩

Hope you have a great day!
Best regards,
Malin/Teleoutlet

Rated 4 out of 5 stars

Ordered category A mobile but still got…

Ordered A category mobile but still got one with a small visible damage mark. Contacted support and now returning it. They offered some refund if i continue but im returning

19 September 2025
Teleoutlet logo

Reply from Teleoutlet

Hi Asad! 😊

Sorry to hear that you got a phone with visible damage.

Hope you have a wonderful day!
Best regards,
Malin/Teleoutlet

Rated 5 out of 5 stars

Great product

Great product. The phones work perfectly and the condition is as good as new!

16 September 2025
Teleoutlet logo

Reply from Teleoutlet

Hi Alberto! 😊

Happy to hear that you recieved a great product, and that the phones work perfectly and is as good as new 🤩

Hope you have a wonderful day!
Best regards,
Malin/Teleoutlet

Rated 5 out of 5 stars

Was all fine

Was all fine,

1 August 2025
Teleoutlet logo

Reply from Teleoutlet

Hi Edgar! 😊

Happy to hear that everything was all fine 🤩

Hope you have a great day!
Best regards,
Malin/Teleoutlet

Rated 5 out of 5 stars

Quick delivery

Quick delivery, product as expected

16 July 2025
Teleoutlet logo

Reply from Teleoutlet

Hi Kristian! 😊

Happy to hear that the order was quick delivered and that the product was as expected 🤩

Hope you have a wonderful day!
Best regards,
Malin/Teleoutlet

Rated 5 out of 5 stars

smart way to buy

I bought two Grade A watches — an Apple Watch and a Samsung Watch — from Teleoutlet, and I’m very satisfied with my purchase. Both looked and worked like new, and even the packaging was in excellent condition.

For the price, it's a smart way to buy quality products without paying full retail. I'm completely happy with the purchase and would definitely consider buying from them again.

9 July 2025
Teleoutlet logo

Reply from Teleoutlet

Hi Ryan! 😊

Happy to hear that you are very satisfied with your purchase, that both of the watches looked and worked like new and that you would consider bying from us again 🤩

Hope you have a wonderful day!
Best regards, Malin/Teleoulet

Rated 5 out of 5 stars

no point to pay more for a new cellphone

I have bought many cellphones from Teleoutlet. With good quality, 2-years guaranty and hassle free service there is no point to pay more for a new cellphone.

28 June 2025
Teleoutlet logo

Reply from Teleoutlet

Hello Tom!

Thank you so much for this great review. :)

Best regards,
John/Teleoutlet

Rated 5 out of 5 stars

Rask levering

Good Communications and Produkts

10 June 2025
Teleoutlet logo

Reply from Teleoutlet

Hei Markus! 😊

Godt å høre at ordren din ble raskt levert, at produktet du mottok er bra og at du opplevde god kommunikasjon 🤩

Håper du får en strålende dag!
Med vennlig hilsen Teleoutlet.

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