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Liven Reviews 16,890

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the quick response times and helpfulness of the support team. Many consumers have found the app supportive and praise the valuable practices and informative articles. People highlight the user-friendly experience and the way the app simplifies complex concepts, making personal development accessible. However, some reviewers report issues with the app's user experience, particularly those with ADHD, who find the interface overwhelming and not designed to meet their needs. A few consumers have also reported unexpected or unclear subscription charges, with some noting difficulties in managing their subscriptions through the app.

Based on these reviews

Rated 4 out of 5 stars

I fullly agree with your coments. Due to my continuos efforts to keep on not giving up with my awqward personality disorder I kept on working sending my kids to school and college. I could not afford... See more

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Rated 1 out of 5 stars

I set up app on 30th Dec, since then I have had £38 taken twice in separate payments on same day, queried not heard anything back, then £14.99 last week complained again not heard anything back today... See more

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Rated 3 out of 5 stars

Although I had signed up for a one-month plan, I became anxious because I didn’t fully understand how to install the app or how the overall system worked. I therefore sent an email requesting cancella... See more

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Rated 5 out of 5 stars

Sadly I subscribed to Liven before realising my phone was too old to hold the app. When I contacted the team, a lovely employee named Aurora responded and helped me cancel my subscription and even got... See more

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Rated 5 out of 5 stars

I’ve never had anyone take care of something so quickly on an evening or weekend. The only thing I will never understand is how funds can be taken from my account immediately but it takes 5-7 business... See more

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Rated 5 out of 5 stars

Tried the app which looked good but due to low moods and adhd i couldent stick with it and diddent find it helped enough for me personally. Forgot to unsubscribe then found a large payment came out th... See more

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Rated 5 out of 5 stars

Mike got online with me right away and helped me understand why I could not find the “read aloud” feature. I really hope Liven gets up to speed soon with each screen/article/chapter having a “re... See more

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Rated 5 out of 5 stars

Just completed lesson one. I've been doing a deep dive into childhood trauma over the past few months learning from different platforms. I like how Liven simplifies the concepts. 10 - 15 minutes a day... See more

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Rated 5 out of 5 stars

This app is amazing. It provided quality educational pieces on CBT and reflection tasks. I also enjoyed the AI chat feature a few times and found it to be so accurate and helpful. I’d recommend the ap... See more

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Rated 5 out of 5 stars

I was sceptical about this app but it has been amazing. Once you accept that the Companion aspect is Ai and don't expect it to be 'human' then the insights it gives to your responses are really good.... See more

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Rated 3 out of 5 stars

This app is good for people that enjoy or learn well through reading. I am a visual learner and wished there were more visual interactive experiences to help me on my journey. Although this app wasn’t... See more

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Rated 3 out of 5 stars

Like: 1) Email inquiry was answered promptly. Explanation was clear. Dislike: 1) The app is not user-friendly. It does not indicate whether subscription is still ongoing & when it expired. 2) Your a... See more

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Rated 3 out of 5 stars

Just started. Good beginning to course, but every page you prompt me to give you 5 stars, by popping up with ‘Yes I want to help’ or ‘No I don’t want to help! This is in itself a play on emotions just... See more

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Rated 4 out of 5 stars

It’s not so much the rep l. She can only help with certain things, she was very nice. I would however really like to stress that the learning modules need an audio companion for the reading port... See more

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Rated 1 out of 5 stars

I’m giving this one star because the app's flow is exhausting. The Setup: Tedious agenda creation that feels like a massive chore. The Glitches: Made me take the long onboarding test twice in... See more

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Rated 5 out of 5 stars

I joined Liven because I have always worked with structure in my job for over 4 decades. Now retired, I flounder every day trying to find my stride. Having failed to accomplish much in the last 4 yea... See more

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Rated 1 out of 5 stars

Fraudulent charges are made to my card after I cancelled my subscription Description, they make it impossible to get on to cancel and then continue to run 40$ charges 5-7 times in a day . Supposed to... See more

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Rated 5 out of 5 stars

surprised as former reviews in the internet was titulating liven as a „spam“ horx, which made me worried 😟 sorry for any inconvenience- but pls keep on working hard to build the trust up at your we... See more

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Rated 3 out of 5 stars

I signed up for discounted 3 Month Plan. Just now, finishing lesson one so its early to rate. The discount timer to buy -w- discount kind of an anxiety trigger. But, considering profit is an obvious n... See more

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Rated 5 out of 5 stars

I used the Liven app during a difficult period of my life that involved severe career burnout. It helped me discover new methods of coping, and I learned a lot about brain neuroscience that helped me... See more

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Rated 5 out of 5 stars

You understood my request. You were polite and respectful. You were helpful and made me feel wanted. I really wouldn't let you go or leave you. But at the present and since going on the programme... See more

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Rated 5 out of 5 stars

My experience with Liven has only been positive from the moment I signed up to the day I chose to cancel. I throughly appreciated to work put in the app and I was given more support than I thought pos... See more

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Rated 5 out of 5 stars

I believe that it was providential that I discovered 'Liven'. My mom died (by her own hand) 61 years ago, when I was seven, & I have very limited childhood memories. My spouse sometimes commented... See more

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Rated 5 out of 5 stars

The App has given me guidance to overcome many negative thoughts. The short videos of professionals helps me to realize my feelings and situations which I have come across. That makes me feel a normal... See more

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Rated 1 out of 5 stars

Liven's survey will tell you that you have the worst case of whichever issue they're claiming to be able to fix, regardless of the answers you put. I tested this, doing 2 surveys and answering one hon... See more

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Rated 4 out of 5 stars

Really kind customer service. I think the app can be really helpful and gives a lot of information about procrastination and behavior; but you still have to do it yourself ofcourse. I don’t think I g... See more

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Rated 5 out of 5 stars

I found some really useful targeted support and learning with this app along with encouragement to build good habits. Customer support and subscription fairness was also 10/10 I subscribed for 1 mo... See more

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Rated 5 out of 5 stars

I reached out to customer service to ask what will happen after I finish my lesson plan. They responded immediately and gave me a very clear and concise answer. I've only been using this app less than... See more

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Rated 4 out of 5 stars

Actually I was a little skeptical, as online reviews sometimes mentioned difficulties with cancellation, but it went quickly and smoothly. Thanks to customer service - Ella. I only quite, because of t... See more

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Rated 5 out of 5 stars

I loved the app itself! It helped me with personal development as well as navigating some internal conflict I’ve had! I didn’t mean to keep the subscription going and after asking for a refund that I... See more

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Rated 3 out of 5 stars

I did like your response thankyou however I do not like being overloaded with lots of emails. Considering that one of those emails had the title ' childhood trauma is not permanent' I found it disresp... See more

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Rated 5 out of 5 stars

I had, by my own error, forgotten to cancel my subscription. I contacted the support team and was dealt with politely and promptly. Massive thanks to the team at Liven. Not only for supporting my ment... See more

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Rated 5 out of 5 stars

Wow! I received an unexpectedly quick and very cordial response. I am blown away by the way this was handled. Thank you also, for the ebook offer… I will use it and , when I feel I can commit to... See more

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Rated 1 out of 5 stars

If you haven't bought Liven from Apple, there is NO WAY that you can unsubscribe this ridiculously expensive good for nothing app. That's not all, they are so unscrupulous that they will never se... See more

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Rated 5 out of 5 stars

Getting help from others can be difficult for people in different ways. And life can be tough sometimes to make yourself a priority. But this new app and interactive coaches, work books and activities... See more

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Rated 1 out of 5 stars

I know I should have read the T&Cs but I initially took a 3 months subscription to see if I used the app. I didn’t at all and the default set up allows auto-renewal without any notice (email, in-app m... See more

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Rated 5 out of 5 stars

Too early to say yet whether it's helping using the app as it's only been a day. However, it helped to use Livie during a panic attack yesterday, even if it was AI chat. We'll see how things progress... See more

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Rated 1 out of 5 stars

I have just been charged £99.99 for an app I used once months ago and thought was pathetically pedestrian. No company should be allowed to chage such an amount without prior warning - especially one s... See more

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Rated 3 out of 5 stars

I have mentioned in the comments a number of times that I don't like the abbreviations. The terms are new to me and with ADHD, my attention span makes it hard to remember anything Well today, I want... See more

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Rated 5 out of 5 stars

Liven is very professional but “simple” at the same time. Step by step you are guided into better understanding of your thought patterns and feelings, without it ever being too overwhelming or too co... See more

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Rated 4 out of 5 stars

Great UI / UX for the app. Contents and Daily routine adapted for beginners who are eager to start in personal Development smoothly. Less adapted for more advanced Life changers. Great job anyway... See more

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Company details

  1. Mental Health Service

About Liven

Written by the company

Life comes without a manual. People try to wing it, make mistakes, and grow frustrated with themselves. Liven is the self-discovery companion app for people who are ready to try again 💚

Inside the Liven App, you'll find:

• Mood Tracker – spot your emotional triggers and patterns day by day

• Guided Journaling – turn overwhelming thoughts into clear, honest reflections

• Livie, AI Companion – talk things out with a warm, judgment-free listener you can trust

• Mental Tests – get fast insights into the habits shaping your inner world

• Calming Sounds – help your nervous system settle when emotions run high


Contact info

4.0

Great

TrustScore 4 out of 5

17K reviews

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Rated 3 out of 5 stars

I didn’t know it was AI based… otherwise nice!

I didn’t feel it was as clear as I would have wanted that it’s an AI based platform before I purchased… BUT, I also may not hade read as carefully as I could have… so I will take accountability there. The first few sections I went through before realizing this seemed very helpful and it’s very interactive. If I didn’t already know a lot about AI and have my own resources in that area, I probably would have continued. It looked like a well built out system.

11 February 2026
Rated 3 out of 5 stars

Anxious

I feel like this causes anxiety. I thought it would be more like something I would be reading

11 February 2026
Rated 5 out of 5 stars

Healing Sessions

I was very impressed with the app's learning content. After an initial assessment, the "collective psychological wisdom" answered my questions very accurately in a dialogue and guided me through my problems over several weeks with "mood barometers" and empathetic words. A guided journal provided regular insights into my positive development. Additional features, such as various calming background sounds, contributed to my emotional stability during the dialogues. I can highly recommend the Liven app for solving a wide variety of problems. For me, someone who has exhausted all conventional and naturopathic treatment options (...we can't do anything more for her...), it was balm for the soul.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Although I didn’t move forward with the subscription, I was very impressed with how customer support handled my request. They responded promptly, issued a full refund without any back and forth, and confirmed cancellation right away. Smooth, professional experience.

11 February 2026

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