TJC Reviews 43,774

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's products, particularly the jewelry selection, often describing them as gorgeous, beautiful, and of good quality. Consumers are satisfied with the quality and design, finding them unique and stunning. The price point is also a highlight, with many noting the amazing rings and the opportunity to find items on sale. People express satisfaction with the ordering process and delivery service, often mentioning easy ordering and timely delivery. Consumers appreciate the vast array of gems and the variety of goods available, including housewares and fashion. The company is considered trustworthy and efficient, offering something for everyone.

Based on these reviews

Rated 4 out of 5 stars

I get some really lovely items from Tjc most of the time.My only issue has always been with the perilously thin, weak, flimsy, and always tangled and knotted, chains that seem to come with otherwise... See more

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Rated 4 out of 5 stars

It was easy to order this item on line. Iwish that the items weren't so hugely magnified as it is hard to tell the dimensions of the actual gemstones and I though that they might be very small in thi... See more

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Rated 4 out of 5 stars

I like TJC's jewellery it's always lovely and the fact that you can pay in installments makes it easier. Anything else that I've bought from them like home ware stuff always comes in tatty boxes and l... See more

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Rated 5 out of 5 stars

Been looking at this gorgeous moissonite bubble style bangle for some time. Decided to order it as a 60th Birthday gift from my Husband, it flashed up on my facebook newsfeed on Chridtmas Day evening,... See more

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Rated 5 out of 5 stars

The pearl earrings arrived quickly and are absolutely beautiful. They’re a gorgeous deep peacock colour with nice long posts and tight clasps which makes them feel really secure and each pair was pac... See more

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Rated 5 out of 5 stars

I enjoy the £1 auctions, sometimes I miss things that I like, would it be possible to direct me to where, I might acquire them in the future? I appreciate that some items are on clearance only. S... See more

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Rated 5 out of 5 stars

I believe that TJC does it's best, within its parameters, to keep their customers happy with their lovely, unusual products & sometimes fantastic packaging! Some packages still need to be better secu... See more

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Rated 5 out of 5 stars

TJC plus member & customer of many, many years, budget pay yay! Just recd the most beautiful royal Bali silver elephant pendant. Gorgeous design, combined with Abalone shell & Sleeping Beauty Turq. si... See more

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Rated 5 out of 5 stars

My sterling silver, openable 1ct solitaire is absolutely genius! It opens fully, meaning my swollen knuckles are not touched or harmed and I can wear rings again! Genius! And such a beautiful ring to... See more

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Rated 5 out of 5 stars

I discovered TJC over 15 years ago and have been a customer ever since. They are trustworthy, efficient and have an extremely large variety of goods with varying prices... something for all. Excellent... See more

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Rated 5 out of 5 stars

Great sort of sterling silver jewellery with real stones set my aye on it. Amazing Rings at suitable price. Got i love with Tjc jewelery its beautiful and good quality and on a sale too so don't brea... See more

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Rated 5 out of 5 stars

I followed your lab diamond sales for several weeks decided on the ring I wanted and ordered it. One quick call today lovely girl and …… job done. My ring arrived exactly as promised in beautifu... See more

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Rated 5 out of 5 stars

TJC brilliant! Look after their customers offer fabulous goods love love the jewellery I have purchased ranging from the more affordable items to the more top end pieces some I have gifted to famiy... See more

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Rated 5 out of 5 stars

Must admit that TJC over the years has given me some outstanding deals on beauty gadgets , and jewelry. Love the fact that on so many of the amazing beauty tools ,TJC have managed to get lifetime guar... See more

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Rated 1 out of 5 stars

Early December, bought 2 rings, love them. Last week, put diamond solitaire into basket, went to payment, then told not available. Then sent email telling me to complete checkout. 2 days ago,... See more

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Rated 5 out of 5 stars

Ordered these soft storage zippy containers for my daughter. Thought they would help her sort out & store her summer/ winter clothing. They were an excellent size bigger than expected so were perfect... See more

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Rated 5 out of 5 stars

A vast array of gems in all types of jewellery. A big selection of gold and silver chains and bracelets. Housewares have a good selection also. Fashion for men and ladies including footwear. Christmas... See more

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Rated 5 out of 5 stars

TJC Have been amazing ordered from them several times. When I believed that I may have an issue i.e with delivery, getting in touch with Customer Service it was done with ease, communication an... See more

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Rated 1 out of 5 stars

Cant believe how a company as big as this one can think its ok to steal money from peoples accounts without thier consent and 3 calls to so called friendly customer care team to inform them how sick a... See more

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Rated 1 out of 5 stars

Product Image Just Herbs: Set of 5 - Ayurvedic Liquid Matte Finish Lipstick Kit - Nudes & Brown Item Code:8201620 Qty:1 Price:£7.99 Product Image Just Herbs: Set of 5 - Ayurvedic Liquid Matte Fi... See more

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Rated 1 out of 5 stars

Really really bad. misrepresented A jadeite ring supposedly with real gold dragon. Only problem is the gold wore off after 2 months to reveal composite material dragon beneath. Complained 3 weeks ago... See more

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Rated 1 out of 5 stars

Never encountered this company before, but the deal was very attractive. Too good to be true you might say. And that's exactly how it turned out. Tracking number provided led to a non existent Web p... See more

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Rated 1 out of 5 stars

Purchased an Alpina water leakage smart sensor, supposed to pair with the app via a zigbee gateway.....does not....does not appear on any Bluetooth or wifi channel searches TJC now point you toward... See more

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Rated 1 out of 5 stars

Reading through these comments I wonder why, if you live in the UK, you don't contact trading standards. I did recently after not getting any joy from customer services. What they did to me was illega... See more

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Rated 1 out of 5 stars

Postage took over 2 weeks. No tracking numbers. Spoke to customer services 8 times for more information. Even though I paid the requested postage I was continually asked to pay more by the courier. M... See more

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Rated 1 out of 5 stars

This company is really good in taking unauthorised payments from your debit card without any warnings regardless if they put your account into -minus balance and accrue daily charges, Quality of it... See more

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Rated 1 out of 5 stars

I saw the beautiful earings being advertised for £90. I immediately placed an order. Amethyst and Natural Zircon Heart Earrings with Lever Back in 18K Vermeil Rose Gold Plated Sterling Silver 6.66... See more

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Rated 1 out of 5 stars

I've shopped with TJC for years, and have particularly enjoyed the £1 online auctions. However, recently, I've noticed that something odd is happening with the £1 auctions. Strange bids keep appearin... See more

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Rated 4 out of 5 stars

Some time every tink 'tings hay bayarrived olrait ''mani tings occasionally dey come and the boks its enpityor one ting is missing with makes bad for de name os tjc . '''' nide to sort haut your you... See more

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Rated 1 out of 5 stars

The bracelet I bought was described as being 7 inches, with an added extender. It was nowhere near the size stated and there was no extender, meaning it was far too small. The rose gold plating is che... See more

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Rated 1 out of 5 stars

Poor recently, of 5 recent £1 auction orders......Boulder Opals listed as sterling Silver mounts/chains which are not & no sign of silica opal within the brown stone.....and 2 security items that do... See more

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Rated 1 out of 5 stars

Wrong item delivered, my personal details given to a third party (GDPR breach). Numerous contacts with Customer Service and still no response to my complaint. During this time TJC have over £500 of m... See more

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Rated 3 out of 5 stars

Bought many items over the years ,ive had a few problems but were quickly sorted Sadly though im watching less because it seems to concentrate on beauty even giving customers no cho... See more

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Rated 2 out of 5 stars

Having purchased very easily some beautiful jewellery pieces I tried the Auction. When trying to pay for 4 items that have a time limit on, the system wouldn’t allow me to buy. I attempted the 24/7 ch... See more

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Rated 1 out of 5 stars

After one of my parcels with evri went missing and then sent back to tjc with items broken and missing I'm urging you as a company to cease using evri and find a more repitable company to use... It do... See more

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Rated 4 out of 5 stars

I have ordered many items over the years everything has always gone smoothly the rings I ordered this time were too big size Q although I didn't see any size on the invoice .

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Rated 1 out of 5 stars

I ordered, paid for and received gold ear-rings as a present for my partner £250. Wrapped waited for the day, all seemed ok. A long time later my partner admitted she was alergic to non- 9ct gold... See more

Company replied

Rated 1 out of 5 stars

Ordered a ring online. Paid by debit card. 5 to 7 days delivery. Thought all was well. 4 days later got a email asking for verification of my address. Credit card statement and driving license. Prov... See more

Rated 3 out of 5 stars

Ordered 2 aftershaves,neither were cellophane wrapped so presume they were returns people had tried so couldnt gift them. Decided to keep them due to postage and i liked one of them althouth i had to... See more

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Rated 5 out of 5 stars

As always TJC are an excellent seller selling items as cheeply as posible, Giving your average person a chance to give their love ones something special to makes their lives that bit extra special.... See more

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Rated 1 out of 5 stars

Several Parcels not delivered by Evri. This one was but still 1x TJC at least missing. 1xQVC parcel and a replacement for the QVC item still both outstanding and one from a numberplate company. Don't... See more

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Rated 5 out of 5 stars

Saturday 13th December 25 Today I telephoned Customer Service to order a item which came with a promotion. I spoke to BHAVANA who was absolutely brilliant. She listened to my request, and immedia... See more

Company replied


Company details

  1. Online Marketplace
  2. Jewelry Store

About TJC

Written by the company

TJC

Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.

Essential Products

We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.

Delivery

We aim to make deliveries within the 3-4 working day period.

Customer Care

Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.

Community Giveback

One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

44K reviews

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Rated 3 out of 5 stars

T-bar necklace

Ordered T-bar necklace description said size 20 after checking with staff member told this was 20 inches but arrived no longer than 16 even with the T-bar on and the main title for the item states size 18 so two different sizes on same item no one really helpful when spoke with them the actually item is lovely quality now having to get a necklace extender

12 February 2026
Unprompted review
Rated 1 out of 5 stars

i am feed up with this company there…

i am feed up with this company there full of false promises they told me they would refund me well over a week ago,i phoned them again 4 days ago to be told sorry we will do it now and it should be in your account in 2 days well guess what its not , you seam more concerned about my feedback which i agreed i would change and you would refund me .i deleted the poor feedback to be still waiting on my refund STAY AWAY FROM THIS COMPANY its now in the hands of my bank

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Always had a good service with tjc and…

Always had a good service with tjc and good quality.

1 February 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Great service

I received the order on time

1 February 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Nice quality products

Nice quality products, big range to choose from cheap to very expensive. You can play auction from £1.00 that make visiting website more attractive and entertaining. Quick dispatch of your order - however no tracking available for customer (Royal mail say that tracking appeals only when it available for delivery - never happens, always random) and it make you uncomfortable in waiting, especially when you spend some money...

5 February 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Stunning dragonfly pin

Stunning dragonfly pin, keenly priced and delivered quickly.

1 February 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 2 out of 5 stars

Cheap

What on earth are you selling here?! It’s getting worse, Tacky Jewellery and Market Stall clothing. And the presenters are soooo fake , Co’ mon Would u honestly wear this stuff!! This channel needs an overhaul desperately. 😮😮

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent in all respects. Thankyou.

2 February 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Ab Fab

Ab Fab. Wonderful.

27 January 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Telephone operators are always charming…

Telephone operators are always charming and helpful. Order arrived safely and quickly and well packaged.

31 January 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Love the fact you can spread the payments

Beautiful jewellery

28 January 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

My Elegant body bag

Your company are absolutely lovely my bag came very quickly and I am very please with it.

31 January 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 3 out of 5 stars

The bags I ordered were cheaply made…

The bags I ordered were cheaply made and didn't look like anything on the pictures in the tjc site the zips were broken and also one bad had pen marks on so I have sent them back

3 February 2026
TJC logo

Reply from TJC

Dear Sandra,

Please accept our apologies for any mix-up with your recent order.

Please get in touch with our Customer Service team on 08002606666, option 3 or email us at [email protected] so we can assist you better.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Tjc goods are good value for the money …

Tjc goods are good value for the money no problem either if you have to return anything back to them

12 November 2025
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Lovely item

Lovely item, good quality at a good price. And it arrived very quickly 👍

31 January 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Ring is exactly as described and I love it. Very beautiful and well worth the money. I will definitely be using TJC again and recommending to family and friends.

3 February 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Lovely bracelet

2 February 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 1 out of 5 stars

Send my parcel back not got a rerund

Send my parcel back not got a rerund

30 January 2026
TJC logo

Reply from TJC

Dear Debbie,

Please accept our apologies for any delay or confusion regarding your returned parcel. We have tried reaching out to you directly but were unable to connect.

We can confirm that your refund has now been processed.

If you require any further assistance, please contact our Customer Service Team on 0800 260 6666 (option 3) or email us at [email protected], and we will be happy to help.

Regards,
Ansh
TJC Customer Care

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