Traderhobby Reviews 204

Had an issue that Claire from the escalation team dealt with quickly and efficiently. Thank you. - This is wrong my issue has not been sorted.
I wrote this review as requested in order for my refund to be sent, but it still hasn't arrived almost a month later. I have sent follow up emails, but with no response at all from the company after the initial quick response to my cancellation!!
Do not engage with this company!

I am not sure who subscribed me to Traderhobby. I am afraid it was a scam but now I see in my Junk that Leila had sent a personalised response on January 10th. Unfortunately it went into junk and I did not see it until today after I had raised a dispute with my credit card company. So thank you, Leila for being helpful after all and agreeing to refund the unsolicited subscriptions.

Extremely deceptive and unsafe website.
Traderhobby uses manipulation and pressure and shows clear scam red flags. Under no circumstances give them your credit or debit card details.

Entering card details here feels extremely risky and irresponsible.

A very prompt resolution to my query. I am very grateful to the resolution team.

Still haven't received my money from their "mistake"..... waiting and then I will tell you all about!!!!
Update: They haven't refunded my money back,they are THIEVES and FRAUDS!!!! I supposed to win a monster energy pack and they get me to their page and charge me 13-14 euros as a gift card!!!!! Be careful people......

Thanks to escalation team for their assistance.

I'm waiting for this too.

Zoe helped me a lot,she solved my problem, thank u.

Emily du service réclamations a répondu
favorablement le 15/12/2025 à ma demande :
"Après un examen attentif, j'ai approuvé le remboursement du montant facturé sur le compte que vous avez utilisé pour votre achat."
Merci pour la réactivité de l’équipe gestion des réclamations, bon délai de réponse.
Maintenant j’attends comme promis mon remboursement et l’annulation définitive de l’abonnement ,souscription ,adhésion.
.....
Emily from the complaints department responded favorably to my request on December 15, 2025:

"After careful review, I have approved the refund of the amount charged to the account you used for your purchase."
Thank you for the responsiveness of the complaints management team; the response time was very quick.

Now I am waiting for my promised refund and the final cancellation of the subscription/membership, as promised.

I'm heppy for game

It's very good product at the application I'm just leave for my financial problem

If they pay me back, it's going to be a great experience...that shows honesty,and people can trust this company

I was so upset because it was a scam, but its good tho because they give me my money back after they took it from my card.

O experiență unică

I ordered a bag on 16 November but it’s not received today is 2nd December when will you send my order kindly tell me or send me my money back

Jeremy helped me with an issue.
The hole team makes great job!!