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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their high quality and effectiveness. Consumers are also satisfied with the speedy delivery service and the excellent packaging, which ensures that their orders arrive in perfect condition. People appreciate the professionalism and friendliness of the staff, as well as the outstanding customer service provided. Reviewers mention that the team is helpful, responsive, and knowledgeable, promptly addressing any concerns and resolving issues with integrity. The easy-to-manage website and fast order processing contribute to a seamless shopping experience, making customers feel valued and supported throughout their interaction with the company.

Based on these reviews

Rated 5 out of 5 stars

The process of ordering was smooth. No problem during checkout or applying discounts. The store's rewards program was highly advantageous. I purchased gardening tools at unbeatable prices. The package... See more

Rated 5 out of 5 stars

Speedy trim electric shears are the best purchase I’ve ever made. This is a high quality product that actually works as advertised. I wish I had found these years ago. Paid for themselves in the first... See more

Rated 5 out of 5 stars

I purchased a set of Spider Farmer IR and UV supplemental light bars from Trimleaf and received them 3 days later with standard post inside the US. The packaging was excellent. The price was right on... See more

Rated 5 out of 5 stars

First time dealing with this company but the transaction was flawless! They actually reached out to me to see if they could help me with my order and I jumped on their offer. Very professional yet fri... See more

Rated 4 out of 5 stars

Tge customers service was excellent have not received my product yet but I'm unhappy that it keep addressing me as my other half name p.s I am not Catherine Dodd

Rated 4 out of 5 stars

easy to manage website and the super fast processing of my order and the lighning fast delivery. Honestly most places would of been still processing my order by the time this order was delivered super... See more

Rated 4 out of 5 stars

Still shopping definitely happy with the nugsmaher mini the heating plates so small.I sent them a email to return it hopefully and get another model.

Rated 4 out of 5 stars

Great explanation from staff when I felt the product should of shipped it wasn’t on there end it was there providers timing Is all they are not Amazon can’t ship in a day hahaha great machine came in... See more

Rated 5 out of 5 stars

Delivery came way early then suggested delivery time. Machine is nice, I should of bought a 10 or 12 ton. Gauge to show your psi is at least very important to me. Otherwise 5 stars

Rated 5 out of 5 stars

The team at Trimleaf did a great job helping through my purchase. Very quick response on communication back and forth. Will definitely purchase any needed products through Trimleaf in the future!!!

Rated 5 out of 5 stars

Love my new nugsmasher. Trimleaf was great with communication and getting me my product quick. They for real made sure I knew what was happening every step of the way and followed up after delivery. W... See more

Rated 5 out of 5 stars

They were very helpful and got my order shipped out that day and it arrived 4 days later. Products in perfect condition and they had great customer service really good place to order from.

Rated 5 out of 5 stars

Quick and truthful employees handled a problem I had with professional integrity. I was the one incorrect in my problem and so in the end their was no problem. Great products just make the customer s... See more

Rated 5 out of 5 stars

This was my 1st big purchase online. I was Very nervous due to online scammers. I contacted trimleaf because I was unable to get my card to pay such a large amount at one time. I talked to Albert, and... See more

Rated 5 out of 5 stars

Great product!! The shipping date was on track and Trimleaf has excellent customer service. Wouldn’t hesitate to order from them again!

Rated 5 out of 5 stars

My experience shopping at Trimleaf was exceptional lots of brands lots of choices I was able to find exactly the light I was looking for and it arrived rather quickly comparatively speaking. Great pla... See more

Rated 3 out of 5 stars

I like the freeze dryer. I don't like the registration process.

Company replied

Rated 5 out of 5 stars

Answered my texts, calls & questions, everytime. So excited, I just got my Harvest Freeze Dryer & pretty darn quick for being frieght. Thanks for all your help & the great deal! Speaking of d... See more

Rated 5 out of 5 stars

I am a first time user of the Bubble Magic washing machine and I've got to tell you in one word. WOW!!! This machine along with several how-to videos produced a product that brought me back to my ro... See more

Rated 5 out of 5 stars

My new press was packaged very well. And was delivered exactly when the very first estimated delivery date was given by UPS. Trimleaf was also the best priced on my new press.

Rated 5 out of 5 stars

Best price in found for my AC Infinity Controller. Received it earlier than I expected as well. Great Customer service

Rated 5 out of 5 stars

Amazing customer service. Fast and discreet shipping. Wide variety of products. And love the monthly plans for easier way to pay.

Rated 5 out of 5 stars

This store seems to actually care about their customers and their experiences. They’ve made a customer for life in me

Rated 5 out of 5 stars

Let me buy with a debit card lol. Hopefully this good review will help my package ship sooner hahah.

Rated 5 out of 5 stars

Product didn't come with bud press or papers or a collector I was unaware that the press didn't come with the press or papers more importantly the flower press to make the puck for the device.

Company replied

Rated 5 out of 5 stars

The people at Trimleaf are great to work with. Very quick to respond to emails and calls. The products were shipped very quickly and to the door within the week. Top of the line products. Will definit... See more

Rated 5 out of 5 stars

You guys are great, the machine is awesome l love it, the costumer serves awesome, thank you guys for averting, l recommended to everyone.

Rated 5 out of 5 stars

Great service and quick delivery! And a quality product that works perfectly. Great job Trimleaf.👌👍

Rated 5 out of 5 stars

Customer service team was quick to respond to my concerns and the product was as described, everything was great!

Rated 5 out of 5 stars

Their CSR team is wonderful. Albert was very helpful & polite. He really seemed to know what he was talking about. Thank you

Rated 5 out of 5 stars

The press is easy to use and im getting good return! For e begginer this was a amazing buy not to mention i got it as a father's day gift! Love it!

Rated 5 out of 5 stars

I placed an order with your company. I received my unit within a week. Good job. The "Ju1ce box" seems to be a pretty good unit to squeeze out a little "dab" from "flower". It is not really good... See more

Rated 5 out of 5 stars

I needed it shipped later than it should of been. I called and they held it for a few days so it's be home. Financing they offered helped too.

Rated 3 out of 5 stars

didn't receive the silicone puck or the silicone dab mat then once i decided to cut my loses short and just try to use the press and seen it was cracked and didnt stay shut so i let albert know at cus... See more

Company replied


Company details

  1. Hydroponics Equipment Supplier
  2. Equipment Supplier
  3. Farm Equipment Supplier
  4. Garden Center

Written by the company

Trimleaf is your go-to destination for all your cultivation needs. Our mission is simple: to empower growers, enthusiasts, and businesses with top-quality products and equipment from seed to harvest and beyond. We've become a trusted hub for all your cultivation and production needs. Take us along your growth journey! We're here to support you every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

221 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trimleaf is legit

Trimleaf is legit, items as described, I made a large purchase it arrived on a pallet on time.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Great product!

Great product!! The shipping date was on track and Trimleaf has excellent customer service. Wouldn’t hesitate to order from them again!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Enough with the email already

Easy order no nonsense great product so far the review email bombardment SUCKS stop it Do you understand I’ll give you the review you don’t want if this continues

5 January 2026
Rated 3 out of 5 stars

my missing and broken item

didn't receive the silicone puck or the silicone dab mat then once i decided to cut my loses short and just try to use the press and seen it was cracked and didnt stay shut so i let albert know at customer service and he made sure to let me know it not trim leaf fault and he apologized and made sure to fix the mistakes and is sending new items not so happen with the guys at ju1ce box but what can i do my problems got solved and im on the track of this being a good purchase as long as everything goes as planned

8 January 2026
Unprompted review
Trimleaf logo

Reply from Trimleaf

Hi Jeremiah,

Thank you for bringing this to our attention. As per our call, I want to sincerely apologize that your order arrived incomplete; it is our responsibility to ensure every shipment meets our standards, and we clearly missed the mark here.

As we discussed, I have already prioritized the shipment of your missing items. They are being sent out ASAP, and I will provide you with the updated tracking information the moment it becomes available.

Thank you for your patience while we get this corrected.

Rated 1 out of 5 stars

Terribly slow at shipping your order.

Terribly slow at shipping your order.

29 December 2025
Trimleaf logo

Reply from Trimleaf

We are terribly sorry that the timing of your order wasn't more ideal, but since it was placed on Christmas Eve, both our office and the USPS were closed for the holiday and the subsequent weekend. We truly wish we could have gotten it to you sooner, but we did ship your package immediately on the very next business day, December 29th. It is currently in transit, and we hope you can understand that we were at the mercy of the holiday calendar and the USPS shipping schedule. Thank you!

Rated 5 out of 5 stars

I am a first time user of the Bubble…

I am a first time user of the Bubble Magic washing machine and I've got to tell you in one word. WOW!!!
This machine along with several how-to videos produced a product that brought me back to my roots. I was so impressed that I bought a second machine.

23 October 2025
Rated 5 out of 5 stars

Nugsmasher

Was quick and packed very well just wish I had bought mesh bags with it, also I’m new at using this but I tried twice and got a decent yeild

21 October 2025

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