United Vintage  Reviews 5,274

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the website, describing it as clear, well-structured, and easy to navigate. They also highlight that the prices are fair, especially for the sales. Consumers find a wide range of vintage-style clothing and appreciate the curated and unique product selection. However, some people have mixed opinions about the product and quality, with low consensus among reviewers. Some reviewers report issues with order, such as delays and discrepancies between the product description and the received items. A few consumers have reported negative experiences, such as receiving damaged or fake clothing.

Based on these reviews

Rated 4 out of 5 stars

it was a good experience with easy checkout and fast confirmations by email. the only reason for 4 stars instead of 5 is that sometimes on the website the page would fail and take you to a shopify pag... See more

Rated 5 out of 5 stars

Great vintage supplier and great communication which is rare these days in the reseller business. I'm based in the UK so thought shipping might be too much but it's very fair. I often view a site mult... See more

Rated 5 out of 5 stars

The website is easy to navigate, the sales are appealing and the photos of the wears are really good. Having videos of true ballots being opened is a big plus. A service that could improve the websi... See more

Rated 5 out of 5 stars

The United Vintage website was easy to use: product selection was clear and straightforward. The ordering process and payment went smoothly without any issues. I’m currently waiting for my package, I... See more

Rated 5 out of 5 stars

Superb vintage clothing website with a wide range and choice of differantly styled clothing. Some great offers and a very smooth experience. I would definatly recomend this website for all your vintag... See more

Rated 5 out of 5 stars

Je suis desole, mais j'habite en ecosse puis je dois ecriver en anglais. This is such a great site and a fantastic reseller of vintage. The bundles are really well out together, the quality is very go... See more

Rated 5 out of 5 stars

The website is clear and easy to navigate, with great photos and detailed descriptions that make it simple to find what you’re looking for. I really like the overall style and product selection — it f... See more

Rated 5 out of 5 stars

I had a great experience with united-vintage.com. The website is easy to navigate, the product descriptions are clear, and the ordering process was smooth. My item arrived on time, well packaged, and... See more

Rated 5 out of 5 stars

Outstanding bundles, quick delivery. High quality items and a genuinely good service. The comms are great and the offers are more than fair. Highly recommend the bundles here, whether you want for you... See more

Rated 1 out of 5 stars

I ordered 10kg of Columbia fleeces last week and had no update I’ve have sent 9 emails and had 1 response to which I was told there was no order on the system under my email address or home address ev... See more

Company replied

Rated 5 out of 5 stars

Really solid wholesale site. Good range of stock, competitive pricing, and smooth ordering process. Delivery was quick and everything arrived in great condition. Ideal for resellers — I’ll be a repeat... See more

Rated 5 out of 5 stars

The website is very clear and well-structured. I can easily find what I’m looking for without wasting time, and the categories and filters guide me directly to the right products. The overall pr... See more

Rated 5 out of 5 stars

Very satisfied with my purchase from United Vintage. The items were authentic, in great condition, and matched the description well. Fast delivery and good value for money. I would definitely order ag... See more

Rated 1 out of 5 stars

I ordert the 50kg Blackout offer, the same evening After seeing very Bad Reviews I canceld the Order, the Company is saying They answer within 24hours, I havent received an answer within a week. The O... See more

Rated 5 out of 5 stars

Came and visited from South Africa, there was a very large selection of clothes with many different brands. If you looking for brands like Carhartt, Dickies, Nike - this is the place to come! The peop... See more

Rated 5 out of 5 stars

The website is pretty clear, the prices as a wholesale are more than honest, matter of fact the sales r really convenient so i bought one, ty guyss

Rated 1 out of 5 stars

I've placed an order in October. Now three months and 50 spam campaigns later you claim it is still in pre order. You are not only wasting my time but eveyone else's. Ruining your reputation s... See more

Rated 1 out of 5 stars

We ordered a haul of 50kg and it was totally terrible. Almost every single piece was dirty or broken in some way and didnt have any of the clothing that was in the image. We cant sell these forward du... See more

Rated 1 out of 5 stars

Absolute catastrophic provider. The package was supposed to be grade A items; what arrived was a box full of stinky items - most of them with holes and stains. No reply after multiple attempts to reac... See more

Rated 1 out of 5 stars

Ordered from them in Dec and order came today. I ordered 10kg y2k and free gift of 10kg mixed shirts. The package arrived today weighing only 10.4kg, which i wouldnt have minded if they had just sen... See more

Rated 1 out of 5 stars

Absolutely horrible. All clothes had huge holes, bloodstained etc. Nothing they promised were true. They are liars and thieves. Most positive reviews are bought and fake.

Company replied

Rated 1 out of 5 stars

On 12th of November 2025 I have ordered clothes for over 1k€ and NEVER RECEIVED THE PACKAGE. They’re NOT RESPONDING to my mails, they BLOCKED ME on their social media and they’re LYING about the “8 we... See more

Company replied

Rated 1 out of 5 stars

Absolutely gutted, I was really looking forward to my order as I purchased a Black Friday bundle. I opened the boxes to find everything covered in paint, huge holes in the items and one even missing a... See more

Company replied

Rated 1 out of 5 stars

Wanted to give it a try, so I took a 10kg ballot of ralph lauren/tommy hilfiger. It’s been more than a month since i was supposed to receive it. Support keeps on saying my order is a priority to them,... See more

Rated 1 out of 5 stars

Avoid at all costs! Still no response from customer service despite multiple follow-ups. I’ve been trying to contact them for a month and a half with absolutely no reply. My order arrived complete... See more

Rated 1 out of 5 stars

I have been waiting for my order for more than two months. At the time of ordering, I was told the delivery would take 4–6 weeks maximum. I have sent several emails, but I only receive automate... See more

Rated 3 out of 5 stars

The website is well built. Most of the times the advertisement is too rapid. The price seems lik match for the amount but nothing mentioned about quality or number of articles or I missed it because... See more

Rated 1 out of 5 stars

One of the worst experiences I had with a reseller! A true scam, they didn’t even deliver the package and it’s been more than a month since my order was paid for. Basically they just stole money from... See more

Company replied

Rated 1 out of 5 stars

I bought football shirts from this company and they came in deplorable conditions, impossible to sell them. The worst thing is that, apart from being in very bad condition, the shirts were fakes.... See more

Rated 2 out of 5 stars

I Reached out to them before my order arrive and they replied then after I received my order I aimed for refund or some compensation but have been ghosted No indication for £75 custom... See more

Rated 1 out of 5 stars

BIG SCAM!!!! Waiting 12 weeks for the promise of vintage branded clothes , more exactly 50 kg of “heavy stuff” : what i got was a joke… destroyed clothes, H&M, C&A and horrible smelling, unsellable... See more

Rated 1 out of 5 stars

I've contacted customer service multiple times with no response. I've sent 4 e-mails about my order and got a reply to 1 after that when I replied they haven't contacted me since. i started this on... See more

Rated 1 out of 5 stars

Firstly I will state that, receiving a random email to leave a review on Trust Pilot is always going to set the alarm bells ringing!!! Especially as I have NEVER previously visited their website OR pu... See more

Company replied

Rated 1 out of 5 stars

I placed an order on November 13th. Today is February 21. My order still hasn't been shipped. They don't answer my emails. I cannot get a refund. It's literally a disgrace. I do not recommend. stay aw... See more

Company replied

Rated 5 out of 5 stars

I’ve been a customer for some time now and my experience has always been very positive. The quality of the clothing bundles is consistently good, the items come clean and exactly as described, and... See more

Rated 1 out of 5 stars

If I could give zero stars, I would. I placed a large order back in November and had to wait an incredibly long time for it to finally arrive. The anticipation turned into a nightmare when I opened... See more

Rated 5 out of 5 stars

J'adore united vintage ,cite simple et efficace, fluide . Claire ' top . Manquerai juste que long cumule plusieurs code de réduction.

Rated 1 out of 5 stars

I received only fake and damaged clothing in my order. After trying for days to reach an agreement for a return, I've now sent it back. Since then no contact and answer from the costumer service!!! I'... See more

Rated 1 out of 5 stars

I ordered on 1 december its 9 februari i and still didn't receive anything i sent a mail the first 3 they answered and now i don't hear anything anymore

Company replied

Rated 1 out of 5 stars

If anyone wants the full picture, just scroll down and read the customer support reply under my previous review. They clearly promised my order would be shipped “in the next few days.” That... See more


Company details

  1. Clothing Wholesaler
  2. Used Clothing Store
  3. Vintage Clothing Store

Written by the company

Le Leader Européen du Vintage en Gros. Chez United Vintage, nous donnons aux revendeurs, boutiques et shops en ligne un accès exclusif aux pièces vintage les plus premium et aux marques les plus recherchées du marché, au meilleur prix. Sélections uniques. Prix compétitifs. Résultats garantis.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Replied to 48% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I feel misled by a promotion.

I want to be very clear about why I’m disappointed.

The promotional email I received clearly stated:
“the first 5 validated reviews receive €250.”

Based on that wording, I left my review the same day. When checking Trustpilot, my review appeared publicly as one of the first five. From a customer perspective, it was completely reasonable to believe I qualified for the €250 reward.

I received a different explanation that the promotion was actually based on an internal timestamp system across multiple campaign emails and days. This condition was never mentioned in the email.

If “today” and “first 5 validated reviews” do not actually mean what they say, then the promotion is misleading. There was no way for me to know that eligibility was being calculated differently behind the scenes.

While customer support remained polite, the rules were changed or clarified only after the fact. That has left me feeling misled rather than valued as a customer.

Unfortunately, this experience has damaged my trust.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrendous stay far away as possible

Absolutely horrendous this company is definitely not number 1 vintage wholesale I don’t even think they can call there self’s vintage because they don’t even sell vintage clothes they sell destroyed t shirts with holes stains and unbearable smells stuck to it 90% of the clothes was damaged and unsalable I wouldn’t even accept this sort of clothing if it was given to me for free if I was able to add photos i would but and this company would get shut down for how bad the stuff there selling is ps I ordered this in November for Black Friday it is now almost valentines and 100% all the reviews that are 5 star are definitely fake STAY FAR FAR FAR AWAY from this company unless you want to throw money down the drain

9 February 2026
Unprompted review
United Vintage  logo

Reply from United Vintage

Hello,

I’m Marion, Head of Customer Service.
We’re sorry to read your message, but we do need to clarify a few important points so things are not misunderstood by other readers.

Your order was placed during Black Friday and concerned second-hand wholesale items, not new clothing. In that context, the grade selected is essential:

Grade B means 100% second-hand items with visible defects (stains, wear, repairs needed, odors from storage, etc.).

These products are priced accordingly and are intended for experienced resellers who factor reconditioning into their business model.

If your expectation was to receive near-new or flawless items, then Grade A would have been the appropriate choice. This is clearly explained on our product pages.

Regarding delays: Black Friday orders are preorders, with extended lead times explicitly indicated due to very high volumes. Your order timeline falls within that context.

As for the accusations of fake reviews or scams:
We process thousands of kilos every week and work with a large base of recurring professional clients across Europe. If that were not the case, we simply would not be operating at this scale. Disagreement or disappointment does not equal fraud.

That said, if you believe your specific order does not match what was described for the grade you selected, the correct step is to contact us by email with your order number and photos. Public accusations without prior contact do not help resolve anything.

We remain available to review your case professionally if you choose to reach out.

Marion
Head of Customer Service
United Vintage

Rated 1 out of 5 stars

I ordered on 1 december its 9 februari…

I ordered on 1 december its 9 februari i and still didn't receive anything i sent a mail the first 3 they answered and now i don't hear anything anymore

9 February 2026
Unprompted review
United Vintage  logo

Reply from United Vintage

Hello,

Thank you for your message. We understand your frustration and we’re sorry for the lack of clarity you’ve experienced.

Your order from December 1st was placed as a preorder, with an estimated delivery timeframe of 6–8 weeks, as clearly indicated on the product page at the time of purchase. Due to high seasonal volume and end-of-year logistics, some shipments have experienced slight delays beyond the initial estimate.

That said, this is absolutely not a scam, and we are not ignoring your order. If you haven’t received a recent reply, it may be due to message volume, but every order is tracked and fulfilled.

Please contact us again by email with your order number so we can check the exact status and give you a precise update. We will make sure to take care of your case and move things forward.

Thank you for your patience.

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