I would like to thank sales manager Anna for her best assistance and wonderful cooperation. She was extremely helpful. All the products are of the best quality. Highly recommended!
Company replied
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The order was very easy. The shipment was also delivered quickly. What was very pleasant was that a manager named Natalia called immediately and asked if we needed help with the order. After the order... See more
Company replied
Verified
Excellent,prompt service by VC Gallery Milan. Very helpful in advising about details. We bought one lamp, then chose one more. So, we highly recommend it. Thank you,Anna.
Company replied
Anna was amazing! They were fast responding to my questions and very helpful. It was a pleasure to buy from her!
Company replied
Company details
Written by the company
Official dealer of Visual Comfort & Co. in Italy. Premium lighting, architectural fixtures, and ceiling fans from the world’s most iconic designers
Contact info
Via Filippo Turati, 3, 20121, Milano, Italy
- +39 389 5430049
- [email protected]
- vcgallery.it
4.6
Excellent
28 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Great Experience!
Anna was amazing! They were fast responding to my questions and very helpful. It was a pleasure to buy from her!
29 January 2026
Unprompted review
Reply from VC Gallery Milan
Nayaris, thank you for your kind words. We’re glad Anna could help and make your experience smooth.
Hope to see you back soon.
Warm regards,
The VC Gallery Team
I would like to thank Anna for her…
I would like to thank sales manager Anna for her best assistance and wonderful cooperation. She was extremely helpful. All the products are of the best quality. Highly recommended!
10 September 2025
Unprompted review
Reply from VC Gallery Milan
Maria, we're thrilled to hear that Anna could help you out and that you love your new pieces.
Thank you for the wonderful recommendation - it truly means a lot to us.
Warm regards,
The VC Gallery Team
Verified
PROMPT REPLY, STAYING FOCUS TO THE DELIVERABLES
curated product lists, great website navigation, prompt reply, delivery tracking, staying focused to what they promised
1 January 2026
Reply from VC Gallery Milan
Helen, thank you for your kind review.
We’re glad you appreciated our service. We always strive to stay focused on what we promise.
Looking forward to serving you again soon.
Warm regards,
The VC Gallery Team
Verified
Very profissional team.
Very profissional team.
Kind and always available to help.
Products with very interesting design.
29 November 2025
Reply from VC Gallery Milan
Dear Ana,
Thank you very much for your kind words! We’re truly happy to curate and offer unique designs, and it’s wonderful to know they resonated with you.
Best regards,
The VC Gallery Team
Verified
Excellent,prompt service by VC Gallery…
Excellent,prompt service by VC Gallery Milan. Very helpful in advising about details.
We bought one lamp, then chose one more. So, we highly recommend it.
Thank you,Anna.
29 November 2025
Reply from VC Gallery Milan
Dear Milena,
We’re delighted to hear that our team could assist you in choosing the right lamps and that you enjoyed the experience enough to come back for another one. Your recommendation truly means a lot to us.
Warm regards,
The VC Gallery Team
Very good support!
The order was very easy. The shipment was also delivered quickly. What was very pleasant was that a manager named Natalia called immediately and asked if we needed help with the order. After the order arrived, we also received a call to check whether we were satisfied with the order.
11 December 2025
Unprompted review
Reply from VC Gallery Milan
Dear Evgenij,
Thank you very much for your wonderful feedback! Personal support is very important to us, and we’re especially happy to know that Natalia’s follow-up made a positive difference. Your satisfaction truly matters to our team.
Warm regards,
The VC Gallery Team
Verified
Reply from VC Gallery Milan
Dear Ievgeniia,
Thank you so much for your lovely words! We’re delighted you enjoyed the gallery and our service.
Best regards,
The VC Gallery Team.
Wonderful experience
Wonderful experience, I love the fact that they are reachable on WhatsApp to answer any questions if needed and even share pictures and videos of the item. Great plus to make the purchase even more smoother.
10 October 2025
Unprompted review
Reply from VC Gallery Milan
Dear Esmeralda,
Thank you so much for sharing this! We’re really happy to hear our WhatsApp support and extra photos/videos made your purchase smoother – that’s exactly what we aim for ✨
Warm regards,
Your VC Gallery Team.
Verified
Reply from VC Gallery Milan
Dear Eudy,
We’re so happy to hear you love it, thank you again for choosing us! It means a lot to have you back.
Warm regards,
The VC Gallery Team.
Verified
Reply from VC Gallery Milan
Dear Hanseat,
Thank you for your feedback! Reliable delivery is something we take great pride in. We truly appreciate your trust and hope to see you again soon!
Best regards,
The VC Gallery Team
Verified
Excellent service
7 October 2025
Reply from VC Gallery Milan
Dear Miguel,
Thank you so much for taking the time to share your experience! We’re delighted to know you were pleased with our service.
We hope to welcome you again soon!
Warm regards,
The VC Gallery Team
Wonderful products and exceptional…
Wonderful products and exceptional customer service. Thank you very much.
17 October 2025
Unprompted review
Reply from VC Gallery Milan
Dear Andrea,
Thank you! We’re so glad you’re happy with our products and service. Hope to see you again soon!
Warm wishes,
The VC Gallery team.
Verified
Reply from VC Gallery Milan
Dear Nikolaos,
Always a pleasure! Thanks for your lovely feedback and for choosing us again.
Best regards,
The VC Gallery Team.
Verified
This is a very professional shop
This is a very professional shop. Their customer service is impeccable. My fragile order arrived intact and very well packaged.
22 September 2025
Reply from VC Gallery Milan
Dear Melina,
We’re delighted your order arrived safely and that you had a great experience.
Kind regards,
The VC Gallery Team.
Verified
Fantastic!!
4 September 2025
Reply from VC Gallery Milan
Dear Evi,
Short, sweet, and fantastic – just like your review!✨ Thank you for your support.
Best regards,
The VC Gallery Team.
Great customerservice
Great customerservice, very helpful and focused to find the best way for your Problem. Products are amazing!! We have ordered many lamps and each is beautiful and great quality. Thank u guys! Stay like that.
2 October 2025
Unprompted review
Reply from VC Gallery Milan
Dear Iva,
Thank you so much for your kind words! We’re thrilled you’re happy with our service and products. It means a lot to our team.
Warm regards,
The VC Gallery Team.
I highly recommend VC Gallery Milan . I was very pleased with my order
I was very pleased with my order. Professional handling and quality lights!!!!!
19 July 2025
Unprompted review
Reply from VC Gallery Milan
Dear Smaragda,
Thank you so much for your kind words and recommendation! 🌟 We hope to see you again soon at VC Gallery Milan!
Kind regards,
The VC Gallery Team.
Verified
I ordered a chandelier from VC gallery
I ordered a chandelier from VC gallery for my apartment. The service is good, they answered quickly on WhatsApp. The delivery arrived earlier than expected, overall smooth experience.
18 September 2025
Reply from VC Gallery Milan
Dear Danil,
Creating a seamless and enjoyable shopping journey is very important to us, and we’re delighted to hear we achieved that for you. Enjoy your new chandelier – we hope it brightens your home beautifully! ✨
Kind regards,
The VC Gallery Team
Verified
Excellent and personalised service
Excellent and personalised service well beyond the standard and great choice of high-end lamps, sconces, etc
Thank you Svetlana for your precious help
10 June 2025
Reply from VC Gallery Milan
Thank you for your words ✨
Your experience is exactly what we aim for – timeless design and personal care.
Svetlana sends her warm regards, and we look forward to seeing you again soon.
A highlight of Milan Design Week…
One of the highlights of Milan Design Week – a beautifully hosted event in their showroom, lit to perfection by Visual Comfort. Every detail felt thoughtful and elegant!
7 April 2025
Unprompted review
Reply from VC Gallery Milan
Dear Megan,
Thank you so much! We’re thrilled to hear you enjoyed the Milan Design Week experience at our showroom. We can’t wait to welcome you again soon!
Best,
The VC Gallery team.
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