VEVOR Reviews 7,014

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are satisfied with the products, delivery service, and overall quality. Consumers also appreciate the unbeatable prices offered. Many reviewers highlight that the products meet their expectations and are delivered promptly. However, there are some mentions of issues with orders, including receiving the wrong product or missing parts. A few people have reported problems with specific items, such as electric winches, timberjacks, and ice machines, noting defects or performance issues. Some consumers have expressed frustration with customer support, particularly regarding returns, replacements, and resolution of problems.

Based on these reviews

Rated 4 out of 5 stars

Everything worked well, the product was not as good as I expected, but for such price it is good enough.

Rated 5 out of 5 stars

I searched for weather stations on the internet and after assessing the various makes I came up with Vevor. I had never heard of them before but their products seemed best suited to my needs and I or... See more

Rated 5 out of 5 stars

I have already purchased several items and am very satisfied with the quality. The magnetic drill works perfectly and has already paid for itself.

Rated 5 out of 5 stars

I bought the Type 2 Charger 3.7kW and it is working perfect with my Mercedes E300de 2021. It never overheats, I can use it outdoor and just works perfect.

Rated 5 out of 5 stars

product is awesome, very good quality. delivery was fast

Rated 5 out of 5 stars

Top item, top quality. I use it since 3 years every day, I had no problem until now.

Rated 1 out of 5 stars

PURCHASED a vevor electric winch after sitting for some time and never used it i tryed to use it and would not operate. electric motor was cpmpletely froen up do to water intrusion . whem assembled th... See more

Company replied

Rated 1 out of 5 stars

I don't understand how this company can receive so many 5 star reviews. I received a Vevor timberjack today and it is unfit for purpose. It is so unbalanced that it cannot be used to steady... See more

Rated 1 out of 5 stars

Terrible customer experience. I ordered a garage shelf before christmas. When it arrived it was both wrong color and size which meant i couldn’t use it. Instead of shipping a new one, customer service... See more

Company replied

Rated 1 out of 5 stars

My wife bought a dog bath from their online sellers. Vevor and Patricia promised us a refund because the bath was damaged. The seller only gave us an order number and now we can't even find their fake... See more

Rated 1 out of 5 stars

I ordered a Vevor red light therapy mat with pulse function from "iceprouder" on ebay in mid-September 2024. In the beginning of April 2025, the pulse function stopped working and I contacted "... See more

Company replied

Rated 1 out of 5 stars

I ordered a Vevor work table and it came with none of the plastic hardware that was to be included. I have emailed them twice with no response. They have an auto email system that is worthless they re... See more

Rated 1 out of 5 stars

I strongly advise against buying anything from VEVOR. My experience with them has been very disappointing and concerning. They delivered an unsafe and defective product, and their customer s... See more

Company replied

Rated 1 out of 5 stars

I ordered a 90W 80 mm CO₂ laser tube (T-90) from Vevor via Amazon in September. The shipping box and labels all showed the correct 90W T-90 model, but when I opened it during a maintenance win... See more

Rated 1 out of 5 stars

I bought a ice machine and it was crap, after awhile it stops making ice and just refill it with water plus its leaking water and the company want me to repair it myself with another company and offer... See more

Company replied


Company details

Written by the company

Vevor ist ein Online-Händler für Geräte und Werkzeuge, der deutschen Unternehmen und DIY-Amateuren Tausende preiswerte Produkte anbietet. Mit mehr als zehn Jahren erfolgreicher Erfahrungen in Deutschland haben wir ein Geschäftsmodell entwickelt, damit wir die Vevor-Produkten effizient an mehr als 10 Millionen Kunden in Deutschland und auf der ganzen Welt liefern können. Indem wir eine Serie von Werkzeugen und Geräten anbieten, die von kleinen Herstellern hergestellt werden, erfüllen wir unsere Mission, kleine Unternehmen zu unterstützen, gleichzeitig hochwertige Werkzeuge bereitzustellen, die die Produktivität und Effizienz in Haushalten, Werkstätten und Einrichtungen steigern. Vevor-Produkte werden über Online-Marktplätze und unsere Website verkauft. Unsere Dienstleistungen sind derzeit in acht Sprachen verfügbar und erstrecken sich über mehr als 200 Länder auf der ganzen Welt. Der Kundenservice steht im Mittelpunkt unseres Geschäfts und wir sind stolz auf unsere branchenführende schnelle Lieferung, kostenlose 30-Tage-Rückgabe und einen 24/7-Kundenservice. Vevor macht Arbeit und Hobbys durch sein Engagement für Qualität und Preis effizienter, angenehmer und bequemer. Bitte besuchen Sie https://www.vevor.de/, um unser gesamtes Produktsortiment anzuzeigen.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

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Rated 1 out of 5 stars

Damaged machine and crazy offer

I received a damaged machine. The counter offer from vevor was that I wait 15 days to receive control plate and change out it myself. They sent me a video over how to do it. You buy a new machine and you have to push in labour hours on repairing it yourself? Never happend in my life, and i buy machines often. No thanks i rather throw it in the garbage. After I posted my review on their site, few days later they deleted the review. Now Im posting here so people can be warned.. All products can be damaged or faulty but its the way you treat the customer that counts. Its not a bargaining: we offer you this or that. Just fix the problem.

3 February 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We regret you received a damaged machine and were unsatisfied with our support. We are sorry that your review was removed from our site. We'll investigate this further to improve our customer service and prevent similar situations. We appreciate your feedback.

Rated 1 out of 5 stars

Don't waste your time with this company

I ordered this on January 5th 2026 came out of my bank January 7th 2026 here it is February 9th 2026 can't get a hold of anybody they have not shipped it this company is worthless they do not belong in business they give you no answers but they have my money do not buy anything from this company you will regret it

9 February 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We appreciate you bringing this to our attention. We are sorry to hear about the trouble you have experienced with your order and the lack of communication. We are looking into this matter to see how we can prevent similar situations in the future.

Rated 1 out of 5 stars

unit is not water tight needs to be sealed

PURCHASED a vevor electric winch after sitting for some time and never used it i tryed to use it and would not operate. electric motor was cpmpletely froen up do to water intrusion . whem assembled there is no seal against the weather. you advertise it to be water tight and that is a lie. all i'm asking for is a new electric motor which i offered to buy. still nothing from the manufactor .

9 January 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We appreciate you bringing this to our attention. We're sorry the electric winch didn't work due to water damage, especially after it sat unused. We'll investigate the lack of weather seal and communication issues regarding the motor replacement.

Rated 5 out of 5 stars

I can not praise this company enough

I can not praise this company enough, excellent products and highly rated customer service as I was helped by Kiara today, a very professional and highly mannered lady, excellent combination.
I do not usually leave feedback as I believe every body is just doing their jobs as best as they should but this company's overall performance has been nothing but more than perfect

27 December 2025
Unprompted review
Rated 1 out of 5 stars

Vevor states that they have 30 days…

Vevor states that they have 30 days free return, but this is not possible to get, even after many many mails to them. They just ignores this.
So don't believe that they have 30 days free return, this is not the truth.

23 November 2025
Unprompted review
VEVOR logo

Reply from VEVOR

Bästa kund,

Tack för ditt tålamod.

Ärendet granskas av PayPal och vi ber er att vänta tålmodigt på resultatet.

Tack än en gång för ditt tålamod och din förståelse.
Om det finns några framtida frågor är du välkommen att kontakta oss.

Med vänliga hälsningar,
Louise

Rated 5 out of 5 stars

positive review for weather station purchased

I searched for weather stations on the internet and after assessing the various makes I came up with Vevor. I had never heard of them before but their products seemed best suited to my needs and I ordered a weather station. It was very reasonably priced, it arrived promptly, and I liked the product when it came. So my assessment of Vevor is positive. It came up with the goods as described and in good time.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

I bought a ice machine and it was crap

I bought a ice machine and it was crap, after awhile it stops making ice and just refill it with water plus its leaking water and the company want me to repair it myself with another company and offered me a compensation for 22€ ridicuolus

18 November 2025
Unprompted review
VEVOR logo

Reply from VEVOR

Dear Customer,

We apologize for any inconvenience this may cause.

Currently, we do not have a service center in your area. As an apology, we can offer a refund for SEK 802 as compensation. We hope this will help you find a suitable repair shop in your area to have your equipment serviced. Do you agree?

We look forward to your reply. Please feel free to contact us if you have any further questions.

Sincerely,
VEVOR

Rated 1 out of 5 stars

My wife bought a dog bath from their…

My wife bought a dog bath from their online sellers. Vevor and Patricia promised us a refund because the bath was damaged. The seller only gave us an order number and now we can't even find their fake seller. Now Vevor is not refunding the money. They are liars.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a 90W 80 mm CO₂ laser tube…

I ordered a 90W 80 mm CO₂ laser tube (T-90) from Vevor via Amazon in September. The shipping box and labels all showed the correct 90W T-90 model, but when I opened it during a maintenance window at the end of October, the tube inside was actually a 60W 55 mm model. My mounts and power requirements are for an 80 mm 90W tube, so the 60W tube is useless for my setup.

I opened a ticket with Vevor, sent all the photos they requested (labels, box, tube, etc.), and they acknowledged they could not “repair” the problem. They initially offered what sounded like a good solution: they would send me a new product from their brand with similar function and price, and I would not have to return the wrong tube.

I selected the only comparable product they sell, the 100W tube, and provided the ASIN. At that point, they changed the terms and said the replacement could only be an item within $50 of the original price. Since there is no other suitable tube within that range, their own offer became impossible to use. When I asked for a refund, they refused and told me to contact Amazon. Amazon, however, will not process a refund because the normal return window has expired.

In other words: I paid around $289 for a 90W tube, received a cheaper 60W tube in a mis-labeled box, and Vevor offered no workable remedy. They would not send the correct product, would not authorize an exception return through Amazon, and would not accept a reasonable proposal to pay the difference for the 100W tube.

As a small business owner, I rely on accurate parts and honest support. In this case the error was clearly on Vevor’s side (wrong tube in the right box), but they pushed me into a dead end between their own internal rules and Amazon’s policies. I will not be buying from Vevor again and would advise others to be very cautious, especially with higher-value technical items.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Product is Very Poor Quality Indeec

I don't understand how this company can receive so many 5 star reviews.

I received a Vevor timberjack today and it is unfit for purpose. It is so unbalanced that it cannot be used to steady a log for cutting and the play between the housing and crampon is so big that the crampon rattles about. What's more the rubber handle is so brittle and hard that it split when putting it on the bar.

If Vevor cannot produce such a simple device to a decent standard its more complex products must be awful.

Avoid.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Type 2 Charger 3.7kW

I bought the Type 2 Charger 3.7kW and it is working perfect with my Mercedes E300de 2021. It never overheats, I can use it outdoor and just works perfect.

19 September 2025

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