VidaPlayer.com Reviews 42,476

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Lightning fast, always reliable and competitive in price due to no fees and commissions on the payment. It’s my third purchase already.

Rated 5 out of 5 stars

Had my reservations using an unknown site but they were put to rest quickly. I bought Apple gift cards and VidaPlayer were great. There was some ID verification to do but itunes codes were emailed wit... See more

Rated 4 out of 5 stars

Good but watch out for erroneous "service fees" - due to a partner API issue it wanted to charge me an £11 fee to buy a £15 gift card which is clearly unreasonable. Normally fees are only a few pence... See more

Rated 5 out of 5 stars

Although I accidently purchased the wrong xbox game pass core, they responded promptly to my emails with questions & they refunded the full amount of the gift card even though it was my fault for not... See more

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Company details

  1. e-Commerce Service
  2. Gaming service Provider
  3. Hobby Store
  4. Video Game Store

Written by the company

Our story began in 2014 with a simple but passionate hobby: gaming. From day one, we have been an active part of the community, and that love for video games led us to create a company dedicated to offering high-quality digital products for gamers like us. That's how we took our first steps, becoming pioneers in the sale of gift cards for PlayStation and Xbox. Over time, we have grown and evolved. What started as a limited offer of gaming cards soon expanded to include a wide variety of gift cards and payment cards, adapting to our customers' needs and offering products for multiple platforms and global services. Our commitment to quality and transparency has been recognized by our users, who have given us excellent ratings on platforms like Trustpilot. Their trust motivates us to keep innovating and improving every day, always focused on providing the best possible experience. After years in the market, our goal remains the same: to offer digital products in a fast, secure, and reliable way, so you can enjoy your favorite games, services, and experiences without worries. Join our community and discover how we can enhance your digital experience. We're here to make your life easier and more fun!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

42K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

still haven’t recived my refund for the…

still haven’t recived my refund for the £250 worth of steam gift cards i bought how long until i get my refund

17 November 2025
Unprompted review
VidaPlayer.com logo

Reply from VidaPlayer.com

Hello Tom Wright,

We apologize if any of our security measures made you uncomfortable. These precautions are necessary to ensure the security of every purchase, both for you and for us.

We are available to answer any questions you may have, and we hope you will continue to trust us. Our top priority is that you feel safe and satisfied with your experience.

Furthermore, we have been able to verify that your refund was processed correctly.

Best regards,

VidaPlayer

Rated 5 out of 5 stars

Excellent

Very good site, very fast, reliable, very good prices, recommended without hesitation by a customer who has used their services several times.

17 November 2025
Rated 3 out of 5 stars

Sent me used key for psn order number…

Was sent used key, but support was good and quick over the weekend and gave me a working key without any issues.

15 November 2025
Unprompted review
VidaPlayer.com logo

Reply from VidaPlayer.com

Hi Maciek Baranowski,

We can confirm that your issue was resolved by our support team and your order was successfully delivered.

Best regards,

VidaPlayer

Rated 2 out of 5 stars

Couldny verify my acct due to no one…

Couldny verify my acct due to no one being there

9 November 2025
Unprompted review
VidaPlayer.com logo

Reply from VidaPlayer.com

Hi Ken Herring,

We’re sorry if any of our security measures felt inconvenient. These precautions are necessary to ensure the safety of every purchase—for both you and us.

We are available to help with any concerns you may have and hope you’ll continue to trust us. Your safety and satisfaction are our top priorities.

Best regards,

VidaPlayer

Rated 1 out of 5 stars

Vida player fraudulent company online seller

Vida player. Com is one of fraudulent company online selling cards and used code , this company earn online like sell you a serial number , then they said active your self on website , if you delay they self redeem, and put money in pocket, I request to return my money if they can't send me a active code , the took money , and sending me same answers

22 October 2025
Unprompted review
VidaPlayer.com logo

Reply from VidaPlayer.com

Hello,

We have seen your review and we are very sorry to hear that you had a bad experience. However, we do not have enough information to identify you as a customer or to know which order it refers to.

We have tried to obtain more details through Trustpilot, but we have not received a response from you.

If you have experienced any issue, please contact us directly so we can review it and provide a solution as soon as possible.

We want to ensure all our customers are satisfied, but we need your cooperation in order to assist you.

Thank you for your understanding,

Best regards,

VidaPlayer

Rated 1 out of 5 stars

Bad and scammer my order is paid

Bad and scammer my order is paid, And I haven't received my money yet

18 October 2025
VidaPlayer.com logo

Reply from VidaPlayer.com

Hi Jacky Clement,

We can confirm that your order was successfully sent without any issues.

We would really appreciate it if you could update your review to reflect the current situation.

Best regards,

VidaPlayer

Rated 1 out of 5 stars

I buyed two free fire cards and i didnt…

I buyed two free fire cards and i didnt recieve themmm

18 October 2025
VidaPlayer.com logo

Reply from VidaPlayer.com

Hi Dhouhaamri Fodo,

We can confirm that your order was successfully sent without any issues.

We would really appreciate it if you could update your review to reflect the current situation.

Best regards,

VidaPlayer

Rated 3 out of 5 stars

A purchased NETFLIX UK gift card failed…

A purchased £25 NETFLIX UK gift card failed to redeem when delivered. Support contacted immediately and awaiting their reply.
Will update the review if resolved, but a the moment I feel like it may be a scam.
** Update ***
Support were unable to resolve the issue and were very responsive in assisting. They offered a full refund which was processed and received within 4 days, the delay is often the card company rather than the retailed.
Have upgraded from a 1 to 3 star as although the gift card doesn't work, the way that this was handled was excellent.

17 October 2025
VidaPlayer.com logo

Reply from VidaPlayer.com

Hello,

We've seen your review and are very sorry you had a bad experience. As you can see, we've done everything possible to help you and resolve the issue with your purchase.

We appreciate the change in your review and apologize for any inconvenience.

We want to make sure all our customers are satisfied, and if there's anything else we can do for you, just contact us.

Best regards,

VidaPlayer

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