VULCAN Fitness  Reviews 696

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the fitness equipment, noting that it feels solid and well-made. Consumers appreciate the aesthetic appeal of the home gym equipment and find the products to be of exceptional quality. People highlight the positive impact on their workout experience, with some even stating that the equipment surpasses similar machines found in commercial gyms. The staff and service receive high marks from reviewers. Customers appreciate the helpfulness and responsiveness of the team, who go above and beyond to assist with purchases and provide recommendations. Reviewers value the quick communication and the willingness of the staff to help customers create their ideal home gym setup. The fitness company is considered by many to be the best to deal with, with staff members earning special recognition for their outstanding support.

Based on these reviews

Rated 5 out of 5 stars

I bought a 5 piece set of cable handles. Quality seems good and some price discounting provided. Thats said, the Vevor and Verve products remain cheaper, are equivalent, and provide a carabiner for ea... See more

Company replied

Rated 5 out of 5 stars

Couldn’t be happier or more impressed with Vulcan. Dhil and Justin were both awesome to deal with, they were quick to respond to texts, and very helpful with organising delivery & installation. Inst... See more

Rated 5 out of 5 stars

Dhil was such a legend, stayed after hours to sort out a package deal for us even helping us out with the postage - by far the best fitness company to deal with. Definitely recommend going with Vulcan... See more

Rated 5 out of 5 stars

Dhil and Justin are incredible. They couldn't have been more helpful and our conversation started late friday afternoon and into the weekend. The boys are amazing! And I felt well "looked after"

Rated 5 out of 5 stars

I came in the store 15 minutes before they close, to buy rubber matts and some dumbbells. They took the time to assist me, explaining the different options etc. And provided me with a discount, witho... See more

Company replied

Rated 5 out of 5 stars

Excellent customer services via the phone. Helpful with changes and recommendations. Gave discounts with other products, when the one I wanted wasn’t in stock! Way better price point than anywhere els... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! I messaged Vulcan Fitness yesterday about setting up a functional trainer system for our home gym, and they replied straight away. They were incredibly helpful — taking the time to... See more

Rated 5 out of 5 stars

My dyslexic and dumb ass got them muddled up with Vulcan Strength! My apologies to the boys at Vulcan Fitness, was a royal screw up on my behalf. Great Aussie based company that makes fantastic equipm... See more

Rated 5 out of 5 stars

Great experience with Vulcan Fitness. The team were easy to deal with, delivery was quick, and the equipment quality is top-notch. Everything feels really solid and well made. Would definitely recomme... See more

Company replied

Rated 5 out of 5 stars

The whole experience from start to finish has been amazing with Vulcan Fitness. Zeik has been incredible to chat with and so helpful with the whole process. Very excited to get our delivery!

Rated 5 out of 5 stars

The customer service and quality is unmatched! The team is easy to talk to and quick to check something out, I was asking specifics regarding the space and budget I had to set up my home gym, and they... See more

Company replied

Rated 5 out of 5 stars

Awesome equipment, awesome prices, awesome team. I love the quality and aesthetic of their home gym equipment, I found the staff really helpful, they answered my questions and continued to assist post... See more

Company replied

Rated 5 out of 5 stars

I recently purchased bumper plates, a barbell, and Olympic tri-grip plates from Vulcan Fitness, and I couldn’t be happier with the quality. The weights feel solid, well-made, and a step above what I... See more

Company replied

Rated 5 out of 5 stars

The items are fabulous and so far seem to be of good quality. The delivery service however lets Vulcan Fitness down, although it is a seperate company and service. The delivery service was rather diff... See more

Company replied

Rated 5 out of 5 stars

I have purchased two products from Vulcan, quick easy stress free online shopping free delivery arrived within days good quality products Very happy Thankyou guys for great service

Company replied

Rated 5 out of 5 stars

My partner has been wanting to purchase the Vulcan Olympus Functional Trainer for quite some time but the price put me off, especially when we'd be buying from a company we hadn't purchased from... See more

Company replied

Rated 5 out of 5 stars

I found these guys online and felt I just needed to speak to someone there to help me with my purchase. I got onto a guy named Justin and he totally earned this 5 star review! Answered my calls every... See more

Company replied

Rated 5 out of 5 stars

The website is easy to use and navigate, and I've always found the products to be of exceptional quality. Have purchased here a number of times now, and will continue to do so in the future.

Rated 2 out of 5 stars

The stationery erg bike is small and clunky when pedalling. It is definitely not commercial standard and for the price I would by either an Arrow or Concept one. Note whilst there ply metric boxes a... See more

Company replied

Rated 4 out of 5 stars

I bought a power rack, bench, weights, barbell, 3 kettlebells and 9 mats from Vulcan. The bench was missing two hat bushings which was a ‘supplier issue’ and took two weeks to be shipped... See more

Company replied

Rated 5 out of 5 stars

Outstanding service, quick to reply to a request and gave a great price for a custom dumbell set with rack. Ordered Saturday morning and delivery was organised for Monday morning. 10/10

Company replied

Rated 5 out of 5 stars

Communication with the owners was quick clear and very helpful. I felt supported the entire way with purchasing equipment for my gym. By far the best customer experience I've had for purchasing this s... See more

Rated 5 out of 5 stars

Really happy with my order from Vulcan Fitness. The gear is solid and great quality, and the setup looks awesome in my home gym. The team were friendly and helped me out quickly with any questions. Wo... See more

Company replied

Rated 5 out of 5 stars

This gym set is fantastic! It's incredibly compact for the space, yet the overall quality is perfect for a serious workout. 5 STARS

Company replied

Rated 5 out of 5 stars

They were very responsive to my inquires. They have great products. Willing to provide a great deal, as I am a repeat customer.

Rated 5 out of 5 stars

So far so good. The buying process/experience was great. I will leave another review when I have collected and installed all the gear.

Company replied

Rated 5 out of 5 stars

Faultless communication and service. The boys were more than happy to help wherever they could to make sure we got our ideal home gym.

Rated 5 out of 5 stars

Competitive pricing and shipping rates (even to regional Tasmania) and great quality products. My plates/barbell see regular punishment with no sign of letting up yet!

Company replied

Rated 5 out of 5 stars

Another great experience with Vulcan Fitness! The website was easy to navigate, making it simple to find and order exactly what I needed. Everything arrived as described, with no surprises. The delive... See more

Company replied

Rated 5 out of 5 stars

Great Products and friendly service. We have bought from these guys a few times now and we will be back again. We Highly recommend shopping with Vulcan Fitness!

Rated 5 out of 5 stars

The guys were very prompt in dispatching the equipment and answering inquiries about shipping. Very good and equipment quality is to high standard without the astronomical cost.

Company replied

Rated 5 out of 5 stars

The team at Vulcan are always really great to deal with. Their customer service is next level. The boys get back to you so quickly, I can’t fault them or their equipment.

Company replied

Rated 5 out of 5 stars

Great customer service, top quality gear. Will buy all my fitness gear through these guys from now on.

Rated 5 out of 5 stars

Just purchased a Leg extension machine from Vulcan Fitness and could not be happier with the product and the after sales support and service.

Company replied

Rated 5 out of 5 stars

Honestly Cannot beat the quality of this equipment it is honestly scary how good quality it is epic company

Company replied

Rated 4 out of 5 stars

Great dumbbells, got the order slightly wrong but great and friendly customer service and they corrected it super quick!

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Rated 5 out of 5 stars

The equipment is very good quality. Delivery was prompt and communication good. I'm very happy with my purchases

Company replied

Rated 5 out of 5 stars

Quick and responsive to queries, and happy to help provide options and solutions to match what I wanted!

Rated 3 out of 5 stars

The product is great though the smell from the VOCs is really awful and still smells after over a month. Having to keep the fan on and the sliding door open in that room so it doesn’t stink ou the who... See more

Company replied

Rated 5 out of 5 stars

Great item! High quality and durable. Stoked to have the dumbbell extension kit added to the home gym.

Company replied

Rated 5 out of 5 stars

customer service was great and the team were happy to help get the correct product to suit our needs

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Rated 5 out of 5 stars

The communication from the Vulcan Fitness team was second to none. Response was fast, friendly and accurate.

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Rated 5 out of 5 stars

If it's quality product and even better quality service, then this is your go to.

Company replied

Rated 5 out of 5 stars

Quick and efficient service when ordering through these guys. Their equipment is consistently solid and sturdy. Recommended!

Company replied


Company details

  1. #2 of 16 best companies in Fitness Equipment Store
  2. #2 of 8 best companies in Fitness Equipment Wholesaler
  3. #2 of 12 best companies in Sporting Goods Store

About VULCAN Fitness

Written by the company

We are an Australian owned and operated small business that’s run by two best mates and fitness enthusiasts. Our goal is simple – to enable as many Australians as possible to access high quality home and commercial fitness equipment at an affordable price and achieve their fitness goals. Since starting the business in 2020, over 10 thousand Australians have entrusted us to do just that.

GENIUNE SERVICE | PERFORMANCE | AFFORDABILITY

GENIUNE SERVICE. As a small business, when you send us a message it will more often than not be answered by one of our owners, Dhil (+61 404 969 244) or Justin (+61 438 780 280). There is no BS calling of 1300 numbers and waiting on hold, simply send us a text or call us and we will be with you right away.

PERFORMANCE. Our number 1 priority is to provide you with quality equipment that you will love to train with and will last a lifetime. From beginners just setting out on your training journey, to elite athletes pushing for that highest percentile, our range of equipment will allow you to beat your best

Safety is a fundamental pillar of our business, and informs all our engineering and product development. The last thing you want is a flimsy bench giving way during your bench press, or a dodgy weld compromising the safety of your rack. We rigorously vet all our manufacturers and uphold strong QA procedures to ensure our products meet stringent safety standards. We also clearly set out maximum load limits for all our products on the product information page so you can feel comfortable loading up for that new PB!

Our manufacturers also supply to some of the biggest and most reputable fitness equipment companies worldwide – so you can be assured that the build quality of our products is up there with the best.

AFFORDABILITY. At VULCAN, we truly believe that our products represent the best value for money in the market. While there may be cheaper options available, when it comes to gym equipment, we are in the camp that cheap is almost always more expensive. While it might save you upfront to go with the cheapest equipment on the market, it will cost you more in the long run when you inevitably need to upgrade. Plus it will save you the worry of your equipment failing when going for that PB.

We can offer these cheaper prices for several different reasons:

  • A lot of our advertising comes free from you, our customers! We love displaying your setups, both big and small. We don’t have big advertising budgets for large fancy shoots - and we pass these savings on to you!

  • Most of the daily tasks are completed by the owners themselves Dhil & Justin)! From helping our customers, responding to customer emails, and communicating with our delivery partners to find the cheapest shipping rate available.

  • Clever internal processes to reduce warehousing, shipping, and stockholding costs.
  • 90 Day Love It Or Leave It Policy

    Risk Free 90 day love it or leave it return policy

    We are so confident that you will love our products we offer a 90 love it or leave it policy. Try any of our products in your own home or facility for 3 months, and if you don't love it contact us to organise a return. Once we have received the items we will provide you with a full refund. Please note that we do not refund shipping costs. Our 90-day risk-free return policy does not apply to commercial rubber flooring. Due to the nature of flooring products (custom cuts, installation variables, and handling requirements), all sales of commercial rubber flooring are final and cannot be returned or refunded unless the product is faulty or damaged on arrival.

    Contact info

    4.9

    Excellent

    TrustScore 5 out of 5

    696 reviews

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    1-star

    Replied to 100% of negative reviews

    Typically replies within 24 hours

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    Rated 5 out of 5 stars

    Amazing Customer Service

    The whole experience from start to finish has been amazing with Vulcan Fitness. Zeik has been incredible to chat with and so helpful with the whole process. Very excited to get our delivery!

    2 February 2026
    Rated 5 out of 5 stars

    Dhil and Justin are incredible

    Dhil and Justin are incredible. They couldn't have been more helpful and our conversation started late friday afternoon and into the weekend.

    The boys are amazing! And I felt well "looked after"

    2 February 2026
    Rated 5 out of 5 stars

    Dhil was such a legend

    Dhil was such a legend, stayed after hours to sort out a package deal for us even helping us out with the postage - by far the best fitness company to deal with. Definitely recommend going with Vulcan!

    27 January 2026
    Unprompted review
    Rated 5 out of 5 stars

    Communication with the owners was quick…

    Communication with the owners was quick clear and very helpful. I felt supported the entire way with purchasing equipment for my gym. By far the best customer experience I've had for purchasing this sort of gear.

    5 January 2026
    Rated 5 out of 5 stars

    Excellent service

    The young man that served us was very helpful (I did not get his name) and we were able to secure exactly what we need very quickly which was what we needed.

    1 December 2025
    VULCAN Fitness  logo

    Reply from VULCAN Fitness

    Hey Jane - thank you very much for the kind review. This young man you are referring is to is called Zeik and he is one of our outstanding team members. I will ensure to let him know!

    Thanks for your support and see you again soon :)

    Dhil & Justin
    Team Vulcan

    Rated 5 out of 5 stars

    Gym tiles in workshop

    My dyslexic and dumb ass got them muddled up with Vulcan Strength! My apologies to the boys at Vulcan Fitness, was a royal screw up on my behalf. Great Aussie based company that makes fantastic equipment, got their commercial gym flooring in my workshop and it is awesome!

    28 November 2025
    Unprompted review
    Rated 5 out of 5 stars

    Functional Trainer

    Couldn’t be happier or more impressed with Vulcan. Dhil and Justin were both awesome to deal with, they were quick to respond to texts, and very helpful with organising delivery & installation. Installation was quick, and took all rubbish away too. As far as the trainer goes, I’m seriously impressed. Cables all run smoothly, quality of everything is great and all looks sleek and tidy.
    Thanks again guys, will definitely order from you again in the future.

    7 September 2025
    Rated 5 out of 5 stars

    5 piece set of cable handles

    I bought a 5 piece set of cable handles. Quality seems good and some price discounting provided. Thats said, the Vevor and Verve products remain cheaper, are equivalent, and provide a carabiner for each handle. Vulcan provides just 1 carabiner for 5 handle set. When i questioned this, their advice was to just swap out the carabiner between handles. A bit disappointing. On further discussion with Dhil, he has offered to send me a further 4 carabiners as an added bonus. Thankyou Dhil, much appreciated, John

    18 November 2025
    Unprompted review
    VULCAN Fitness  logo

    Reply from VULCAN Fitness

    Hi John,

    Thanks for the honest feedback - we really do appreciate you taking the time to share it.

    We completely understand your point about the carabiners. Our 5-piece handle set does include 1 carabiner, which is stated on the product page, but we can see how having one for each handle would be more convenient for some setups.

    We’re always looking for ways to improve, so feedback like this genuinely helps. In the meantime, we’re more than happy to send you four additional carabiners at no cost to make your experience smoother. Just reach out to our support team and we’ll organise it right away.

    Thanks again for the review and for choosing VULCAN.

    Kind Regards,
    Dhil & Justin
    Team Vulcan

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