WineDeals.com by Premier Wine & Spirits Reviews 316

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I order 5 bottles of Costello del poggio peach moscato , and paid $26 delivery fee , but never got it . Spent $65

Rated 5 out of 5 stars

If you're short on time, online ordering is a terrific option. One item has one fewer bottle in stock than the others. They emailed me to let me know (which I accepted) and then promptly delivered the... See more

Rated 5 out of 5 stars

A great experience. My favorite wine was shipped to my door in a timely manner, packaged very well, reasonably priced, and I am a happy customer. Thank you.

Rated 5 out of 5 stars

Great deal and prompt order fulfillment by winedeals.com. However it sat on the local FedExtruck for two full days without delivery and was delivered on the third day.

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Company details

  1. Wine Store
  2. Liquor Store

Written by the company

WineDeals.com is run by Premier Wine & Spirits, one of the largest and most critically-acclaimed wine and spirit stores in the United States. The store has been named National Retailer of the Year twice by Beverage Dynamics and again by Wine Spectator, and prides itself on its incredible selection and excellent customer service. Find all of the wines you're looking for at WineDeals.com!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

316 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A great experience

A great experience. My favorite wine was shipped to my door in a timely manner, packaged very well, reasonably priced, and I am a happy customer. Thank you.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

My experience was nearly perfect

My experience was nearly perfect, but a discrepancy between the provided tracking number and the one on the package caused a delay. The package was temporarily lost as a result, which prevented a five-star rating.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience: terrible Customer Service

What a shit show. This is the worst customer experience I have ever had in my life. Paid $25 for 2-day shipping and they did not ship it until 5 days later. Then they tried to deliver it while I was out of town. Needless to say, I never got my wine. When I called them, I first spoke with one man who then transferred me to another man (the shipping coordinator) who proceeded to treat me like absolute shit. LOL I think he's working in the wrong field!!! (Pro tip: listen to your customers and try to solve their problem. Probably shouldn't yell at them.) Disgraceful.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Love the site!!!

This is my 2nd time ordering from you guys & the experience keeps getting better. The wine came sooner than expected & I love it. Will reorder once there is more room in the Wine Fridge.

10 March 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 4 bottles of wine in…

I ordered 4 bottles of wine in December.Shipped by FedEx to a UPS store. Was not received by UPS store. Someone signed for the delivery. I have made no less than 10 calls to winedeals every time their response was we have filed a claim with the shipper. We will call you. Two and a half months later no refund no call back. Definitely would not order from them again.

30 December 2024
Unprompted review

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