This Air Physio is natural and effective. It is a professional looking device. I wouldn't be ashamed to use it in public, except it often induces coughing. I have upper respiratory problems. I wouldn'... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The products come all the way from Australia and arrive quickly. Shipping updates keep you informed during the process. Airphysio really helps keep my lungs clear. I don’t get acute bouts of respirato... See more
Company replied
I dislike because holes for air smaller than needing and it's largest resistance and less vibrations of metal ball inside . I bought Chinese device OPEP ,it's much more cheap but works better tha... See more
Company replied
Verified
The fact that AirPhysio helps to strengthen the lungs and dislodge unwanted congestion, which may have prevented many deaths during the height of Covid-19 had they had an AirPhysio prior to Covid-19 o... See more
Company replied
Company details
Written by the company
AirPhysio is a mucus clearance and lung expansion OPEP device. The device uses an all-natural process called Oscillating Positive Expiratory Pressure (OPEP). This assists the body’s natural cleaning process. This helps to maintain optimal hygiene in the lungs and restores lung capacity.
Contact info
Suite A, 13-17 Rivendell Drive, 2486, Tweed Heads South, Australia
- +61 1300 723 110
- [email protected]
- www.airphysio.com
3.6
Average
7K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This Air Physio is natural and…
This Air Physio is natural and effective. It is a professional looking device. I wouldn't be ashamed to use it in public, except it often induces coughing. I have upper respiratory problems. I wouldn't say it is extremely powerful. The price varies so shop around.
9 January 2026
Unprompted review
Reply from AirPhysio Pty Ltd
Hello, thank you for your feedback. We are pleased to hear that you are satisfied with your AirPhysio.
Reliable Trustworthy Worth the money
Trish the customer service representative that was dealing with my order for three AIRPHYSIO's had the patience to deal with my lack of this. Unfortunately, the company originally used Amazon Messenger who lied that they had delivered the items, when in fact they hadn't.
7 December 2025
Unprompted review
Reply from AirPhysio Pty Ltd
So pleased you did actually receive your order from AirPhysio.
Excellent results
I've had my airphysio device for a few years. I only use it when I have really congested lungs because of a bad cold & it always gets me coughing up mucus immediately upon use. It's been so helpful in those circumstances, bring up the mucus is a great relief. Glad I bought it.
11 October 2025
Unprompted review
Reply from AirPhysio Pty Ltd
Hi Susan,
Wow! Thank you so much for sharing your experience with how AirPhysio has helped with your overall lung health, particularly with clearing out mucus from your lungs! That is amazing!
We hope you continue to receive wonderful results from using your device!
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
for breathing
got the appartus here for breathing...
just for the future, maybe will need it😅
9 October 2025
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Moondrad,
We greatly value and appreciate you as a customer and investing in an AirPhysio! We truly feel the AirPhysio will help with improving your overall lung health.
I have provided a link to a video below on how to use your new AirPhysio device:
https://www.airphysio.com/users-guide/
We recommend that you use the device 2 – 3 times a day for a minimum of 2-3 weeks, most customers get the best results after using the device for upwards of this time frame.
Please do not hesitate to contact us for any inquiries or assistance!
Kind Regards,
The AirPhysio Team
Great drug free device
I bought my device through the airphysio site. It arrived quickly and no worries. I have mucus problems which baffled the doctor who prescribed an inhaler and cough bottle. Neither did any good so whilst searching on the Internet I came upon airphysio. It is fantastic and cured my mucus up. Last year I had to have surgery and before that had a pulmonary test which indicated that I may have asthma in my lower lung but she also said I take in a lot of oxygen on my in breath. I told her I was using it and she said whatever I was doing was really helping me. They don't like to promote it as drug companies make no money from it. I don't use it all the time unless I feel I need it. It's great.
1 September 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Carol,
Thank you for this wonderful review and your feedback! We are thrilled to hear of your amazing results from using your AirPhysio!
We hope you continue to receive amazing benefits from using your device to improve your overall lung health.
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
Problem operating …
I have copd I'm still having a problem working the air physio. Maybe I don't have sufficient breath to operate it .I look forward to your reply
22 August 2025
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Brian,
Thank you for your feedback. We are happy to assist you!
If the ball bearing is just moving slightly, it will assist you with mucus clearance and overall lung health. We recommend a consistent blow rather than trying to blow too hard. With continued use, you may feel more of a sensation.
We also recommend that you use the device 2 – 3 times a day for a minimum of 2-3 weeks as most customers get the best results after using the device for upwards of this time frame.
We have provided a link to a video below on how to use your AirPhysio device:
https://www.airphysio.com/users-guide/
If you have any additional questions or inquiries, please email us at [email protected] and a dedicated customer support team member will be happy to further assist you with using your device for optimal benefits.
Kind Regards,
The AirPhysio Team
AirPhysio feedback.
When I use AirPhysio to relieve mucus build up caused by Bronchiectasis I have lung discomfort for over an hour after use, and it exacerbates my breathing difficulties. I have been careful to follow the instructions for use.
9 August 2025
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Ken,
Thank you for your feedback! We greatly appreciate it.
We are sorry to hear this is happening! We would love to help and are here to help. It would be very helpful to know how you are using your AirPhysio in more detail to offer additional support.
This issue may be due to over-exertion when exhaling into the device. Blowing too hard or too quickly may cause you to over exert your lung muscles. We recommend a consistent blow rather than trying to blow too hard.
If the ball bearing is just moving slightly, it will assist with the mucus clearance and overall lung health.
Please email our support team at [email protected]. We would love to help and are eager to provide the best solution possible!
We look forward to hearing from you soon!
Kind Regards,
The AirPhysio Team
One of my best buys
Great product, it really does move mucus, I will never be without one again. It's made a massive difference to my life
13 June 2025
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Jayne,
Thank you so much for your feedback!
We are so happy to hear that your AirPhysio device has brought ease to your breathing and overall lung health. We hope you continue to receive amazing benefits from using your device!
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
The AirPhysio Team
Seems a bit suss!
Ordered this on line 6 days ago. I only ordered 1 device but was sent 2 devices instead for a total cost of $AU 177.97! I emailed them and found them to not being helpful & no explanation given as to why I'd received 2 devices! All emails were NOT from AUSTRALIA! Buyer beware when ordering online! Not happy! 😡😡😡
7 June 2025
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Tess,
Thank you for your feedback.
We are sorry to hear that this was your experience. Our records show that you emailed our customer service team, and one of our team members followed up to explain the ordering process and provided instructions to resolve this matter for you.
When purchasing a device, prior to submitting payment, there is a summary page that shows what items you have in your shopping cart prior to making your final purchase. If you notice the quantity is incorrect, you can edit your shopping cart prior to completing your purchase.
We are happy to assist you with a refund for the devices that you purchased in error. Our customer service team member sent over the instructions to return the devices you purchased in error for a refund earlier this week. Please check your email for further assistance. If you do not see an email, please send an email to [email protected] and we would be happy to provide the information again and answer any additional questions.
We look forward to hearing from you to resolve this matter as soon as possible.
Kind Regards,
The AirPhysio Team
Bought mine a couple years ago it works…
Bought mine a couple years ago it works ok it cost me £12.99 why now £59 why. How can these rises be justified for a piece of plastic and a ballbearing? As usual ripping off the most vulnerable!!
19 April 2025
Unprompted review
Reply from AirPhysio Pty Ltd
Hello,
Thank you for your feedback.
The AirPhysio device is made using high-quality local materials. This includes using medical-grade polycarbonate that withstands high temperatures and is subject to stringent drop testing. Also, AirPhysio is validated by relevant local medical compliance, such as CE, TGA, and FDA. The price is a result of over five years of market testing and compares very favorably against comparable devices.
To best assist you with your pricing inquiry, we need additional information, as we would love to look into this matter for you. We are not familiar with the AirPhysio being offered for £12.99.
Please send an email with your order number, the email address used when you placed your order, and the website you are referencing to [email protected] so that we may investigate this further to provide clarity and assistance.
We look forward to hearing from you!
Kind Regards,
The AirPhysio Team
I was so excited to order the AirPhysio…
I was so excited to order the AirPhysio and couldn't wait to receive it! After some delay and a reported back order situation, I reached out to customer service to check on the status of my order. I was met with the most caring supportive staff that kept me up to date on the status of the back order. When the product was finally available they expedited my shipping for no additional cost! When I received the product I began using it immediately and found relief for my mucus build up in my lungs after the first use. I was amazed! I am a singer and have been struggling with a persistent cough that has effected my singing and my confidence. I am so looking forward to the future now that I am on the right track with my lung capacity! I will update this review after I get back on stage :) THANK YOU AIRPHYSIO!!!
23 May 2025
Unprompted review
Reply from AirPhysio Pty Ltd
Hi Lori,
Wow, thank you so much for your feedback!
We are delighted to hear that the product is really helping out with your breathing and overall lung capacity. This is amazing to hear!
Customer service is our top priority and we work diligently to assist our customers to ensure they receive their device as soon as possible.
Using the AirPhysio regularly will continue to help strengthen your lungs. We are excited for you to return to the stage soon, please keep us updated on your progress!
We hope you continue to receive amazing benefits from using your AirPhysio!
Kind Regards,
The AirPhysio Team
Don't waste your time or money
I am unable to provide a review on the product because it never arrived. I contacted the company to receive several excuses, the product was backordered (and we didn't bother to tell the customer), shipping delays, etc. When ypu ask for a refund they ignore you and tell you to stop replying to their emails and submit an email to their general email account. I will now have to dispute the charge with my credit card. Avoid this company!
5 April 2025
Unprompted review
Reply from AirPhysio Pty Ltd
Hello,
We are so sorry to hear that this has been your experience! Customer service is our top priority. We would love to further investigate your order and experience with customer service to ultimately resolve this matter for you as soon as possible.
Can you kindly email us at [email protected] and in the email reference "Investigation Ticket #:176164." We will locate your email so that we can identify your order to further investigate and resolve this matter.
We look forward to hearing from you soon.
Kind Regards,
AirPhysio Team
Verified
IT WORKS FOR ME
Hi
I suffer from Asthmatic Bronchitis, and mild emphysema.
I purchased the AirPhysio for Low Lung Capacity 4 days ago and from day one I started seeing positive results.
I have been using it 3 times a day for now; and, my lung capacity is improving and wheezing in the chest has mostly disappeared.
IT WORKS FOR ME
28 March 2025
Reply from AirPhysio Pty Ltd
Hello Joe,
What an amazing review! We sincerely appreciate your feedback!
We are thrilled to hear how the AirPhysio has helped you with your lung capacity and overall lung health! We hope that you continue to receive amazing benefits from using your device. Thank you so much for your feedback!
Kind Regards,
AirPhysio Team
It doesn't sound legal this.
30 January 2025
Unprompted review
Reply from AirPhysio Pty Ltd
Hi,
The AirPhysio Pty LTD is a legitimate company registered in Australia. The AirPhysio has helped many people from around the world with their overall lung health. The AirPhysio device is a drug-free handheld Oscillating Positive Expiratory OPEP device designed to assist in the clearance of secretions from the lungs. It assists in improving lung capacity by conditioning the lungs, helping to loosen mucus build-up, and assisting in opening up semi-closed airways.
If you have any additional questions, please contact our dedicated customer support team at: [email protected] and they would be happy to answer any questions you may have.
Kind Regards.
The AirPhysio Team
DO NOT PURCHASE
I purchased and the product never showed. Airphysio said they needed to file a claim with the shipper and would take 6 weeks and getting a refund would hinge on the what the shipper has to say. Now i am going to try and dispute the charges with my bank. They use DHL for shipping. Who uses DHL they are the worst
19 January 2025
Unprompted review
Reply from AirPhysio Pty Ltd
Hello,
We are sorry to hear this!
Once an order is shipped, if there is an issue or delay, we need to first investigate the order tracking with the shipping carrier before moving forward as the shipment can arrive late due to weather or Holidays.
According to our records, you contacted us on January 13, 2025, and made us aware of the delay in your shipment. Our customer service team worked diligently to resolve this issue for you as soon as possible including scheduling a re-ship of your order. Per your request, your order was refunded and a confirmation email was sent to you to confirm the refund was processed.
If you are having issues with your refund, you can email our support team at [email protected] and they will be happy to look into this matter for you.
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
I'm just a normal 58 year old man with…
I'm just a normal 58 year old man with copd . I was very optimistic about this when it came thru the post But it actually does work . Give it a few days an you will notice . Very strange how it does work . Physio for your lungs how cool . Thanks
8 January 2025
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Phil,
Thank you very much for your review!
We are proud to hear that you are feeling the positive effects of using your device consistently over time as it is improving your overall lung health. That is amazing and we hope you continue to enjoy using your AirPhysio!
Kind Regards,
AirPhysio Team
how does this help any more than hyper…
how does this help any more than hyper ventilating in a bag or going for a vigerious walk to get the lungs cleared.? this is a scam of many sorts....
30 December 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Jason,
AirPhysio has helped many people around the world with their overall lung health.
The AirPhysio device:
Vibrates the airways, which breaks the binding of mucus on the airways to clear the mucus;
Intermittently increases endobronchial pressure (positive pressure in the airway), which helps keep the airway clear while a person exhales so that mucus does not become trapped as it moves up the air duct;
Accelerates expiratory airflow, which makes it easier for mucus to move upward through the airways so that it is easier to clear. This combined effect of vibration and pressure causes the mucus to gradually move through your airways until you can cough it up.
We checked our system and do not see an order from you. Did you place an order for a device?
We do have a 30-day money-back guarantee return policy that we stand by. This allows customers to use the device as recommended to see if it would be a good fit for them.
For any additional enquiries, our customer service support team would be delighted to assist you. You can email our support team at [email protected]
Kind Regards,
Airphysio Team
Verified
I have bought several of theses for…
I have bought several of theses for friends who have various kinds of breathing problems. They all say it is helping them.
20 September 2023
Reply from AirPhysio Pty Ltd
Hello Barbara,
Thank you for your feedback!
We are honored to know that AirPhysio has been helping several of your friends with bringing ease to their breathing, thank you so much for sharing their experiences! That is wonderful.
Please do not hesitate to contact us for any inquiry or assistance.
Kind Regards,
AirPhysio Team
Amazing I purchased one of your units about a…
I purchased one of your units about a month ago and the results have been outstanding. After a diagnosis of Acute Myeloid Leukaemia, aged 26, in 1997 I had four years of chemotherapy and radiation that absolutely shredded my lungs. 10 years post Bone Marrow transplant, my lungs were still very poor but I thought 'At least I am alive' thinking this was as good as it gets. I purchased a recumbent tricycle and spent 10 years doing epic unsupported long distance trips which helped somewhat but my lungs were like they had a false ceiling and I still struggled with deep breathing. Rising at dawn everyday to inhale ozone rich air was also helpful via the Wim Hoff method. I still thought this was 'as good as it gets'.
Three weeks of Air Physio has given me a new set of lungs - got anything for knees.
30 July 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hi Christopher,
Wow! Thank you so much for sharing your experience with how AirPhysio has helped with your overall lung health! That is amazing! We can't express how much we appreciate hearing such transformative testimonials from our customers.
We hope you continue to receive wonderful results from using your device!
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
Have yet to get the product
Delay in getting product; will review it When I get the product.
22 July 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Phil,
We sincerely apologize that your order is delayed and understand any frustration or inconvenience you may be experiencing as a result. One of our customer support team members is acting on this and is investigating your order. They will be in contact with you soon to provide you with an update.
Kind Regards,
AirPhysio Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.