Today we had a water meter inspection scheduled at our apartment through the building administration. Brunata the chosen vendor for this job has been very professional in this regard. They gave the 2-... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
There were some issues with leaks in the apartment downstairs and had to replace some things in the bathroom pipes. Brunata was spot on with the time, and the technician who performed all the work, Ke... See more
Company replied
Kenneth(KESC) from Brunata has visited our home, he was professional on his work, and good at informing us on what was going on. Moreover, he was polite. We highly recommend him. Soliana/Yohann... See more
Company replied
John (maybe Jon) was speedy and professional. They sent someone not qualified for my model of radiator first, but followed up by sending John who did an excellent job. I can hardly tell he was here, e... See more
Company replied
Company details
Written by the company
Brunata er en dansk familieejet virksomhed med mere end 100 års erfaring i at levere løsninger, der optimerer og formindsker boligers og bygningers energiforbrug. I dag er alle vores målere udstyret med fjernaflæsning, og vi har en bred vifte af forskellige løsninger inden for energidata, som sælges i mere end 15 lande. Det er vores mission at fremme bæredygtigt adfærd gennem energibesparelser og at levere retfærdig fordeling af udgifterne til vand, varme og el til beboerne baseret på præcise målinger af individuelt forbrug. Undersøgelser viser nemlig, at individuel måling og forbrugsafregning medvirker til bedre udnyttelse af ressourcerne, og kan medføre en besparelse på op til 40 % når forbrugerne er bevidste om deres egen forbrug.
Contact info
Vesterlundvej 14, 2730, Herlev, Denmark
- 77777000
- brunata@brunata.com
- www.brunata.dk
4.6
Excellent
2K reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Brunata
Hej Elin
Tusind tak for din anmeldelse.
Det er skønt at høre, at du oplevede god service fra JOBE. Vi sætter stor pris på din tak.
Du ønskes en rigtig glædelig jul.
Bedste hilsner
Brunatas Kundeservice
Plumbing issues
MPL was really efficient and kind, had a nice chat with him, was a lot kinder than the other maintenance people who assisted me previously. Thank you!
4 September 2025
Unprompted review
Reply from Brunata
Hi Kate,
Thank you very much for your kind review.
We're happy to hear that MPL provided efficient and friendly service, and that you had a pleasant experience during the visit.
Feedback like yours means a lot to us.
Wishing you a great weekend.
Kind regards,
Brunata's customer service
Reply from Brunata
Hej Gintaras
Tusind tak for din anmeldelse.
Vi er glade for at høre, at du har oplevet god service fra Harry.
Du må have en fantastisk dag.
Bedste hilsner
Brunatas Kundeservice
Kenneth og René var super flinke og…
Kenneth og René var super flinke og hurtige. Meget professionelle og servicemindede. (KESC og ROL).
7 July 2025
Unprompted review
Reply from Brunata
Hej Malene
Mange tak for din anmeldelse.
Det er skønt at høre, at Kenneth og René leverede en professionel og serviceminded indsats, og at besøget blev oplevet som både hurtigt og positivt.
Vi sætter stor pris på din tilbagemelding.
Rigtig god dag.
Bedste hilsner
Brunatas Kundeservice
Kenneth og René gjorde et super job og…
Kenneth og René gjorde et super job og rigtig god information på alt jeg spurgte til.
3 July 2025
Unprompted review
Reply from Brunata
Hej John
Tusind tak for din fine anmeldelse.
Det er skønt at høre, at Kenneth og René leverede et super stykke arbejde og gav dig god information undervejs. Vi sætter stor pris på din tilbagemelding og giver naturligvis rosen videre til dem begge.
Tak fordi du tog dig tid til at dele din oplevelse.
Rigtig god weekend.
Bedste hilsner
Brunatas Kundeservice
The service was great and Henning and…
The service was great and Henning and Tommy were very dedicate, careful and efficient.
4 June 2025
Unprompted review
Reply from Brunata
Hi Maria,
Thank you very much for your kind words.
We’re glad to hear that Henning and Tommy provided you with dedicated and efficient service.
We wish you a pleasant weekend.
Best regards,
Brunata Customer Service
Intervention from Brunata
Intervention from Brunata (ALAG, MKM, MAHE) to install meters on heaters. Very efficient and professional team. Job done very quickly without much inconvenience.
Appreciated.
2 June 2025
Unprompted review
Reply from Brunata
Hi Laurent,
Thank you for your kind feedback.
We're pleased to hear that our technicians ALAG, MKM, and MAHE provided a smooth and efficient installation experience.
We wish you a pleasant weekend.
Best regards,
Brunata Customer Service
Tak Kenneth
25 February 2025
Unprompted review
Reply from Brunata
Hej
Tusind tak for de 5 flotte stjerne og dit tak til Kenneth.
Du ønskes en god dag.
Bedste hilsner
Brunatas Kundeservice
Very good and kind service
Very good and kind service. Highly efficient and effective service by Kenneth(Kesc).
2 January 2025
Unprompted review
Reply from Brunata
Hi Pubudu,
Thank you for your kind words.
We're delighted to hear that Kenneth provided you with efficient and effective service while maintaining a kind and professional approach.
We wish you a great day.
Best regards,
Brunata Customer Service
Great and friendly service by Andre
Great and friendly service by Andre
6 December 2024
Unprompted review
Reply from Brunata
Hi Juan,
Thank you so much for your kind words and positive feedback about André.
We’re thrilled to hear that you had a great experience with his service and found him friendly and helpful.
Best regards,
Brunata Customer Service
He was on time and perfect
14 November 2024
Unprompted review
Reply from Brunata
Hi Zahra,
We're delighted to hear everything went smoothly and that our technician was prompt and thorough.
We appreciate your kind words.
Have a great evening.
Kind regards,
Brunata Customer Service
Very bad service
1 October 2024
Unprompted review
Reply from Brunata
Hi Reena
We are sorry to hear that you had a bad experience.
Could you please provide more details about what happened? This will help us understand the issue better and work towards a resolution.
Have a good day.
Best regards,
Brunata's Customer Service
Andre and Adrian were fast with the…
Andre and Adrian were fast with the work and also very friendly.
9 September 2024
Unprompted review
Reply from Brunata
Hi William,
We're glad to hear that André and Adrian provided fast and friendly service. We appreciate your kind words.
Wishing you a wonderful afternoon.
Best regards,
Brunata's customer service
Very good service from Kenneth today…
Very good service from Kenneth today (Kesc) thx
2 September 2024
Unprompted review
Reply from Brunata
Hi Alberto,
Thank you for your feedback.
We're delighted to hear that you had a great experience with Kenneth.
Have a great weekend.
Best regards,
Brunata Customer Service
Water meter inspection…
Today we had a water meter inspection scheduled at our apartment through the building administration. Brunata the chosen vendor for this job has been very professional in this regard. They gave the 2-week and 1-week notice as required which helped me plan my calendar for their visit. And they kept their time commitment and completed the task in a few mins. Very happy with their work. Esp Kenneth (KESC) who made an attempt to speak in English for me as well.
19 August 2024
Unprompted review
Reply from Brunata
Hi Sridhar,
Thank you so much for your kind review.
We're delighted to hear that you had a positive experience with our service and that the notifications we provided helped you plan your day.
It's great to know that Kenneth was able to assist you effectively and accommodate you by speaking in English.
Wishing you a great day.
Best regards,
Brunata Customer Service
Kenneth (KESC) changed my water meter…
Kenneth (KESC) changed my water meter today . It took time since the pipes were of some old style but he was great and finally managed to do a good job .
27 July 2024
Unprompted review
Reply from Brunata
Hi Shahrukh,
We're glad to hear that Kenneth was able to successfully change your water meter, even though it took some extra time due to the old-style pipes. We're happy he did a great job.
We wish you a wonderful summer.
Best regards,
Brunata Customer Service
on time and efficient
Kenneth was on time and efficient. I would recommend Brunata company.
27 July 2024
Unprompted review
Reply from Brunata
Hi Raphaelle,
Thank you for your kind words.
We're glad to hear that Kenneth was on time and efficient. We appreciate your recommendation of Brunata.
We wish you a wonderful summer.
Best regards,
Brunata Customer Service
Reply from Brunata
Hej Finnur
Tusind tak for de fine stjerner.
Skøn dag til dig.
Bedste hilsner
Brunatas Kundeservice
The technician Kenneth KESC come over…
The technician Kenneth KESC come over to change meter.
Was quick and easy for me and the technician was very friendly.😊
16 July 2024
Unprompted review
Reply from Brunata
Hi Gramescu,
Thank you for your feedback.
We're glad to hear that Kenneth made the meter change quick and easy for you. It's wonderful to know he was very friendly as well.
We wish you a wonderful day.
Best regards,
Brunata Customer Service
Perfect Employees
We were visited by Martin & Andre today. They were exteremely friendly and capable of what they are doing. They explained everything in detail to us. Highly satisfied with their service.
20 June 2024
Unprompted review
Reply from Brunata
Hi Volkan,
Thank you for your wonderful review.
We are delighted to hear that Martin and Andre provided you with excellent service. It's great to know that they were friendly, capable, and took the time to explain everything in detail to you.
Have a great weekend🌞
Best regards,
Brunata Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.