to me it the best company i've encountered so far. Because recently i've been assisted to change my return ticked without any complication. In couple days i will me travelling to Qatar with my lit... See more

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Company details
About GO Voyages
Written by the company
GO Voyages is one of the world’s leading online travel agencies; a true disruptor in the online travel booking sector.
The business puts cutting-edge technology solutions to work on behalf of travellers worldwide. It offers the widest choice of flights from over 700 airlines as well as the greatest variety of hotels, and car rentals.
Founder of GO Prime, the very first subscription programme ever created in travel, GO Voyages is revolutionising the way people search for, book and enjoy travel.
GO Voyages is part of the eDreams ODIGEO Group, one of the world’s largest online travel companies serving 20 million customers globally.
Resolve issues quickly, and receive top-notch support effortlessly!
| Customer Service |
Find out our exclusive savings on flights, hotels and cars. Over 7 million people travel with Prime.
| GO Prime |
Search, find, and book cheap flights with ease—your journey starts here!
| GO Voyages Flights |
Find now better deals looking for flights + hotels.
| GO Voyages Flight + Hotel |
Find the best hotels for your next vacation:
Best price guaranteed or we refund 2x the difference.
| GO Voyages Hotels |
The smartest way to unblock more destinations in one go!
| Multi-city Flights |
Do you need a car at your destination? We’ve got you covered!
| GO Voyages Cars |
Meet the whole company and all our brands.
| Our brands |
Go Voyages Prime
Written by the company

- The world's largest travel membership
- Join over 7 million Prime subscribers and save every time you book. With Prime, you can unlock savings of up to €100 per flight, €270 off accommodation, and car rentals from just €12/day. Enjoy price freeze, VIP customer support, and the flexibility of a refund within 48 hours for extra peace of mind. Plus, we guarantee the best price on flights and hotels, or we’ll pay 2× the difference. Want even more? Upgrade to Prime Plus to access our highest discounts, enhanced benefits, and priority support for a truly premium travel experience.
Contact info
Calle de Manzanares 4, 28005 , Madrid, Spain
- www.govoyages.com
Go Voyages Prime
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They are helpful
Excellent !
May use AI-assist with repliesRead more
It is vague unclear
It is vague unclear. they don't have a chat agents in english. they have a hidden fees that hard know when booking

Reply from GO Voyages
Propose good solution to my problem
Fast and efficient service for cancelling Govoyage prime…
Fast and efficient service for canceling my Govoyage Prime subscription. Highly satisfied!
It was really easy for me to resolve my…
It was really easy for me to resolve my problems, thanks Hamma.
Want to register
Want to register . Don t have the right number for my e-ticket . 3 digits missing
Great customer service!
The customer service representative was extremely helpful and professional. He took the time to explain everything clearly and proposed several great offers that really matched my needs. I truly appreciated his patience, friendliness, and willingness to find the best solution. Excellent experience overall!
I made my flight change request on the…
I made my flight change request on the application the price displayed was €55! Except that when my file was processed, the price had changed! A difference of €14! Also instead of paying €55 initially proposed, I had to pay €69! Which is not normal !! I don't think about renewing my subscription !

Reply from GO Voyages
thanks
The person I had on the phone was really determined and a good commercial but I really wanted Off.
Avoid at all cost - Not reliable
If I could give a 0-star rating I would.
My mother (70yo, who speaks very little english) booked a flight through govoyage website to travel to my brother's, to avoid the struggle of the language.
However, she was unable to check in for her return flight from Whitehorse to Toronto (with a 2h layover in Edmonton), and found herself stranded in Edmonton for hours.
The first flight was delayed, so when she arrived at the airport, it was too late; check-in had closed.
The airline was called to check in before the journey, but they said they couldn't because the fare was purchased through Govoyage...
My mother is 70 years old... She had to spend another 900$ to come back to me, and Govoyage said they bear no responsibility, and told her to get lost.
AVOID AT ALL COSTS. They are not reliable; they do not care about you, only your money.
My mom was in a very vulnerable position, and Govoyage simply doesn't care. Do not use their "services", especially not for flights.
I will post this on every media/rating website out there to warn others.

Reply from GO Voyages
Cancellations not processed/refunded
Booked a flight for November 15, flight was delayed by 8+ hours so had the ability to cancel or accept the updated schedule.
Chose to cancel. Booked a different flight that would arrive earlier than the one we now had.
Cancellation was never processed. Had to dispute the transaction through my credit card company. THEN they decided to send the email that my cancellation was processing (december 23rd). From that point on it can take up to 30 days to process
Well, guess what, 30 days later and nothing has happened.

Reply from GO Voyages
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