Hitnspin Reviews 870

TrustScore 3 out of 5

2.8

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. However, a significant number of consumers have voiced concerns regarding various aspects of the platform. People have reported issues with payments, noting slow withdrawal times compared to the instant processing of deposits. The refund process is also a source of frustration for many, with consumers expressing dissatisfaction. Additionally, several reviewers have raised concerns about the website and customer service. Some users find the website problematic, while others describe the customer service as unhelpful. The price point is another area of concern, with reviewers indicating negative sentiment. Overall, while some people appreciate certain aspects of the casino, these issues significantly impact the overall experience.

Based on these reviews

Rated 3 out of 5 stars

I initially had a very good experience with the casino. Neat and simple layout, easy to make deposits, lots of games to choose from. The experience changed quickly when I was about to make a withdra... See more

Rated 3 out of 5 stars

I used this casino for a while, and deposits were always processed instantly. But once I finally won a larger amount, they suddenly started asking for additional verification. Even after I completed a... See more

Rated 2 out of 5 stars

This casino went from absolutely superb to a huge disappointment. I deposited a few times and eventually won €600. I decided to withdraw my winnings to test how fast and reliable the process is.... See more

Rated 4 out of 5 stars

No way to take cash out no matter what i do even after all kyc confirmation (had to do this more than One time) and after many chats with support. Dont go there if you dont want to lošė your money. If... See more

Rated 5 out of 5 stars

Dear all After visiting lots of casino,s tis i the best so first they said whidraws afther two too five working days,s and so it was, butt after filling in all my documents i,v been been alway,s... See more

Rated 5 out of 5 stars

I deposited about 500€ and won 25.000€! So far the best casino ever. Payout shouldn’t take more than 2-5 business days from what I’ve read. I didn’t use any bonus so there is no wager etc required. I... See more

Rated 4 out of 5 stars

I only played with there Bonus and won and did not make a deposit I won over R200 000 but are scared too make deposit due too what I've read if I may payment will I receive my winnings quickly just as... See more

Rated 1 out of 5 stars

This casino is a complete scam! They refuse to pay out winnings and keep asking for endless identity verification just to delay everything. Once you win, they suddenly “can’t verify” your account and... See more

Rated 1 out of 5 stars

Refusing to pay my winnings – be careful! I won 390 EUR and provided all required documents: my national ID, utility bill, and bank statement. All details match my account. I also explained that... See more

Rated 1 out of 5 stars

Since January 19th I have been waiting for a payout of €900 which I won and the casino is not making a payout. They are offering to refund my deposit of €40 but they are not making a payout to me. Don... See more

Rated 1 out of 5 stars

I I kept begging them to verify my account. 100% and they keep putting me off. To update my account verification You told me another team was taking care of it. I've been waiting for weeks and the... See more

Rated 1 out of 5 stars

The casino cancels my €900 winnings and offers me my €40 deposit which I made, so that everything is ok according to them and I can play again. PLEASE DEAR PEOPLE DO NOT PLAY AT THIS CASINO THEY DO NO... See more

Rated 1 out of 5 stars

it's been 2 weeks since my account was verified, I'm asked for a selfie with an ID card, I sent 15 but they need to be of higher quality, I have a latest model phone, there is no higher quality. all t... See more

Company replied

Rated 1 out of 5 stars

Very scam site very easy to deposit but when you try to withdraw your earnings they try to make reasons up to not give your money back I even gave all documents of the KYC Verification clearly an... See more

Rated 1 out of 5 stars

I played at this casino and followed all the rules, but my win was canceled due to a technical error – my birthdate was entered incorrectly in the system, even though it did not affect my gameplay.... See more

Rated 1 out of 5 stars

I put money in easy i wanted to play it felt like fortnite on 1000 ping so i wanted to withdraw Quick and it says i have dupplicate account and we fixed it now i need to change mail for withdraw and... See more

Rated 1 out of 5 stars

This is a Big SCAM operation, dont spend any time or money at this SCAM operation. Twice the piled stack plyed over a Long time, just when it was going to pop….. It did a reset and the pile was gone... See more

Rated 1 out of 5 stars

Friends, No one should play games here. A company built entirely on fraud and deceit. They haven't paid any money even after 2 months. They asked for hundreds of documents, the documents th... See more

Company replied

Rated 1 out of 5 stars

Now I realized even the Live Support is lying about verification of my account, I literally spend now all my money on purpose and requesting to delete my documents…. Im really afraid that they going t... See more

Rated 1 out of 5 stars

When you deposit money, it is processed instantly. When you request to win money, nothing works anymore. "Technical issues". You can't get a response on the help chat, other "technical issues".

Rated 1 out of 5 stars

I have never encountered a casino worse than this one in my 15 years of playing.I can say with certainty that this casino is a scam.When registering, the chat with the operator is polite and correct,... See more

Rated 1 out of 5 stars

my account has been blocked by hitnspin due to vpn. I played on hitnspin on my computer, deposited 500 sek then I won 5500 sek on gates of olympus 1000, start a withdrawal from the computer to my bank... See more

Rated 1 out of 5 stars

I do not recommend HitnSpin due to unfair handling of verified winnings. My account was fully KYC-verified — my identity documents were submitted, reviewed, and explicitly approved by their... See more

Rated 1 out of 5 stars

There is nothing constructive to say about this casino. I have proof of everything that I'll say and I wish I could upload it all. This is nothing short of criminal behaviour. I had a Ballance of 1500... See more

Rated 1 out of 5 stars

This is the worst site u could possibly use, they WILL take ur money and scam you 100%. It’s not worth it u can’t take out ur money and when u want to do that they ban ur account!

Rated 1 out of 5 stars

I deposited money on Hitnspin despite having self-excluded and blocked my cards from gambling transactions due to addiction. Instead of respecting responsible gaming policies and banking restr... See more

Company replied

Rated 1 out of 5 stars

Dom scammar folk! Dont play on their casino they Scam people! I have tryed to make a withdraw 3 weeks now! And i realy cant! I have verified my account and everything and now they tok 20% from my mone... See more

Rated 1 out of 5 stars

Money in is welcome, out impossible to take. I have tried to withdraw several times, always rejected. I have provided every possible document asked and still can't... See more

Company replied

Rated 1 out of 5 stars

When I won 1500 euros, I was just blocked, and they said that I was using vpn.But I did not use vpn.I do not advise, these are real scammers.

Rated 1 out of 5 stars

Dont play at this scam casino. Really SCAM CASINO. You just lose lose lose. They dont giv any wins. DONT PLAY. DONT PLAY. SCAMMERS CASINO.


Company details

  1. Casino

Written by the company

HitnSpin Casino is a state-of-the-art modern online casino site. Offering a wide variety of casino online games with competitive RTPs, we are all about ensuring you have the best experience possible. Play thousands of casino games and win big while at it. These games are powered by some of the best software providers in the industry. This ensures you have a fair gaming experience and play games with cutting-edge graphics, in-game features, and entertaining themes. Through our mobile-optimized platform, you can now enjoy our services faster and more conveniently. Take advantage of the different bonuses and promotions that we run. Also, participate in massive tournaments, where you can win real money too. If you have any problems accessing our services, maybe you are unable to withdraw using the variety of payment methods we offer; our able customer support team is on standby to resolve your issue so you can go back to playing games faster. In a few words, HitnSpin Casino is the epitome of future online gambling technologies wrapped in a simple and convenient design.


Contact info

2.8

Average

TrustScore 3 out of 5

870 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 5% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

SCAMMERS

Since January 19th I have been waiting for a payout of €900 which I won and the casino is not making a payout. They are offering to refund my deposit of €40 but they are not making a payout to me. Don't play here. I have taken the matter to court and it is taking a very long time but I know that in the end they will have to pay additional fees and court costs because they will lose everything I have checked. DON'T PLAY HERE SCAMMERS

6 February 2026
Unprompted review
Rated 1 out of 5 stars

This is a Big SCAM operation

This is a Big SCAM operation, dont spend any time or money at this SCAM operation.
Twice the piled stack plyed over a Long time, just when it was going to pop….. It did a reset and the pile was gone… HTNSPiN is without a doubt a SCAM.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

This company is not fair in terms of payout.

I I kept begging them to verify my account. 100% and they keep putting me off. To update my account verification You told me another team was taking care of it. I've been waiting for weeks and they still haven't done anything. They haven't even answered me. They approved all the documents but it still shows as unverified. Of course, for this reason you can't make a withdrawal. There were some mistakes during registration and I sent a request to have them corrected. I could wait until I die
The same goes for verification Nobody cares and I think this company is a scam. I've been waiting for weeks for them to update my data and be 100% verified. No chance.

23 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not register or make deposits at this casino.

I have never encountered a casino worse than this one in my 15 years of playing.I can say with certainty that this casino is a scam.When registering, the chat with the operator is polite and correct, as long as you make a deposit quickly.As soon as you make a deposit and win something and request a withdrawal, that's when the problems begin.At the beginning, in addition to the usual verification, you will be required to do another verification: show a thumbs up, or show who jumped.All this is done so that you lose your winnings, they are dragging out time.After you pass verification, the second stage of withdrawal of funds begins.At first they write that the withdrawal of funds takes two business days, after two business days when the withdrawal does not arrive, they stop responding altogether.Because they have an offshore license and operate illegally, they will immediately come up with any reason not to pay you money.This casino is a complete scam and they should have been blacklisted long ago.

1 December 2025
Unprompted review
Rated 4 out of 5 stars

Overall - good

Opposite from other Hitnspin reviews, i had good experience with this casino. Used their sportsbook. Bit complicated verification system, but after i completed it, my withdraw came in 24h time. Overall, its ok sportsbook

1 November 2025
Unprompted review
Rated 1 out of 5 stars

They don’t want to pay out your winnings.

I play for more than one year on this casino,where I lost a large amount of money.When I start to win something they don’t pay out my money,in the beginning I complete the KYC verification,after this they start to pay out small amount of money,after this they found all the reason do not pay out.Don’t play to this casino they are scammers.If somebody knows where to file o complain against them ,can you inform me.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

This casino is a complete scam

This casino is a complete scam! They refuse to pay out winnings and keep asking for endless identity verification just to delay everything. Once you win, they suddenly “can’t verify” your account and stop responding. Totally unprofessional and shady behavior — stay away from this site if you don’t want to waste your time and money.

24 June 2025
Unprompted review
Rated 3 out of 5 stars

Windrow takes ages

I used this casino for a while, and deposits were always processed instantly. But once I finally won a larger amount, they suddenly started asking for additional verification. Even after I completed and confirmed everything, the waiting time just keeps getting longer. It feels unfair that deposits are fast, but withdrawals take forever once you win.

10 October 2025
Unprompted review
Rated 1 out of 5 stars

When I won 1500 euros

When I won 1500 euros, I was just blocked, and they said that I was using vpn.But I did not use vpn.I do not advise, these are real scammers.

2 May 2025
Unprompted review
Rated 1 out of 5 stars

Dom scammar folk

Dom scammar folk! Dont play on their casino they Scam people! I have tryed to make a withdraw 3 weeks now! And i realy cant! I have verified my account and everything and now they tok 20% from my money and i still havent recived my money!! Dont play!!! They are scamming!!!

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Criminal

There is nothing constructive to say about this casino. I have proof of everything that I'll say and I wish I could upload it all. This is nothing short of criminal behaviour. I had a Ballance of 15000 us dollars and was told to withdraw I need to complete the KYC process which I understand. I was however told that immediately after making a deposit of 70 dollars Ill be able to withdraw my funds. But after the 70 dollars was deposited, I was told that I need to deposit a 140 dollars before I can withdraw as there is a verification of the used crypto platform that was needed and again after this deposit I can withdraw all funds immediately. I made the deposit not once but twice after I made the error and deposit 139 dollars and some cents the first time because I did not take into account the service fee from the crypto wallet. I scraped together the funds again with some serious difficulty, made the deposit for the second time with the last money I had available and, simply because I was again given surety that immediately after, I'll be able to withdraw. But still no withdrawal. Instead I got the instruction to deposit 600 dollars because of my account reaching 30000 dollars at some stage. Which is a complete lie. And no less than 5 times I requested proof of that. I'm still waiting for the proof. In south Africa 70 dollars can take you quite far. 140 even further. But 140 paid twice plus 70 is the income of some families in my country... And everytime it's a little more and more. This casino misleads their potential customers and even when leaving them without any money or satisfaction, they will try and get you deeper than the grave you might find yourself in.

3 August 2025
Unprompted review
Rated 1 out of 5 stars

Dont try this casino

I put money in easy i wanted to play it felt like fortnite on 1000 ping so i wanted to withdraw Quick and it says i have dupplicate account and we fixed it now i need to change mail for withdraw and i did then it Said green thougt i can withdraw but it Said my bank no longer works to withdraw
Just new shit excuse they use
DONT TRY THIS CASINO

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Now I realized even the Live Support is…

Now I realized even the Live Support is lying about verification of my account, I literally spend now all my money on purpose and requesting to delete my documents…. Im really afraid that they going to missuse it. Do not deposit any money in this casino.

23 May 2025
Unprompted review

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