Holiday Autos offered a Ford Focus Auto for 15 euros per week more than a manual. Budget Car Rental supplied a battered Mazda 3 auto that was at least 8 years old and probably imported from Japan judg... See more
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Company details
Written by the company
We compare prices across top rated car hire brands to find you the best deal available. We work with over 1,500 suppliers in over 30,000 locations meaning that our extensive car hire network can source any car from economy class to a 9 seater.
Contact info
United Kingdom
- www.holidayautos.com
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the process was easy staff was friendly…
the process was easy staff was friendly as expected its that jamaican pride
Serious company with well-maintained…
Serious company with well-maintained cars and very knowledgeable and polite employees
Rental was straight forward and good…
Rental was straight forward and good value for money. Helpful staff at the rental desk too.
May use AI-assist with repliesRead more
Use this company at your peril
Use this company at your peril. If I could give no stars I would. My advise always book car hire directly with the car hire company and not through this third party provider as if your plane is delayed you can’t change your arrival time directly with the hire company at the airport as they insist you contact holiday autos to amend the time of arrival. I contacted holiday autos before our collection time via their chat service as this is the only way you can communicate with them. They assured me they would amend my collection time but that never happened therefore the airport car hire company cancelled my booking but kept the payment. Even after sharing all the chat transcripts Holiday Autos take no responsibility and declined to refund me. I’ll never use this company again.

Reply from Holiday Autos
paid more but it was worth it
the car that was offered to us was a new Mercedes and it was fun driving it.
Swift and quick pickup
Swift process, much better now the Seagull scarer is installed.
Quality of staff at Bluu
They didn't give us the car.
On arrival at the airport there were no clear pickup instructions, and we waited 40 minutes to be collected after we ran the agent (how long we'd have waited had we not rang them I've no idea). Once at the off-site rental agent they refused to release the car claiming the credit card was currently blocked (which my own bank disputed). Ultimately the car was not released and we had to then find another car hire option locally at far greater cost and inconvenience. Two stars given because we were given a full refund by Holiday Autos and the customer service was friendly and efficient. The review is more a criticism of the local agent in Turkey that Holiday Autos used, but that is where they need to be far more diligent as the agent is their ambassador.

Reply from Holiday Autos
Scam company
Scam company - went to collect the car, but it wasn't suitable. The rental company issued a full refund - not so Holiday Autos, who simply issued the bland response: "From the details of your flight that you provided us with, I can see that it would not have been possible for you to arrive at the rental counter at the time specified on your rental voucher." This was despite the having collected the car!!??? Have written back with uploads of proof, but I'm just being blanked. Have asked to escalate to the manger, but they refuse to provide details. Plenty of other companies out there. Avoid.

Reply from Holiday Autos
replied already
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