Invited
Easy & quick to order online. CHF 40 Voucher when you become a club member. The last time I ordered, the delivery was brought up to my floor - really great service (which apparently you can't expect i... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
All of our orders were made from the showroom in Zurich and we were assisted by Mrs Kalliopi Giannakoudaki who was very helpful, knowledgeable and guided us in order to select the right products. Ove... See more
Invited
user friendly, easy and fast. good choice of payment. all information available about the product and delivery and discount.
Easy & quick to order online. CHF 40 Voucher when you become a club member. The last time I ordered Recommended to all!
Love the service. Last purchase was an easy process and with a huge range I will be buying from here again. One downside for me would be the fact that there is limited customisation for products.
Company replied
Invited
Abundant catalogue, great filters, cheap sending cost and fast web
Company replied
Invited
Many options, surprise discounts, easy to pay, delivery times stated - great website!
Invited
Simple navigation in the shop. I love the recommendations and comparison of the goods. Deliver on time. All great.
Invited
I have been using this company for years. Great prices, quick delivery and they have nice products.
Invited
Nice website. The only issue I had was the language change. I chose French, but when I arrived on some pages, the language was set back to German again.
Invited
Website is very easy to surf, what u click on is waht you receive
Company replied
Invited
Fast, easy, reliable, and with more quality products. Thank you.
Found what I needed, not delivered yet but happy about the planned delivery
Invited
So far so good. Easy to order now let’s see the delivery !
Company replied
Invited
good experience and wish that i receive early
Very easy to order and fast delivery time
Invited
Already ordered from here before. A good experience
Ordered a couch a relax Sessel a TV Möbel and a coffee table. Everything was received promptly although there was an issue with double charge (I learned that it was from the bank side )and home 24... See more
Company replied
When ordering on the home24.ch website it’s indicated that all taxes are included. That’s actually not true and the seller tried to make me pay an extra import tax of 41 CHF. I contacted their custome... See more
Company replied
Invited
Best price, fast delivery!
I would like to put a 0 star but it is not possible. We received a damage cupboard. when we notice the issue, we immediately contacted home24 and no one is answering our emails or following up with us... See more
Company replied
Quite disappointing experience, we will not buy from Home24 again. They gave an estimate of the delivery, but not only that they didn't respect it, they didn't even inform us via email or change... See more
Company replied
We ordered 4 dining chairs from home24.ch But we NEVER received our order. They marked them as delivered but they never arrived. We contacted them but they forwarded our messages to the "... See more
Company replied
Invited
The delivery is going to take too long (3 weeks) and mostly because of the location although still in Switzerland. There was no option to make the delivery go faster even by a few days.
Company replied
Terrible service I ordered a lamp one month ago. I didn't received any information. I had to contact them and only then they informed me that it got lost. However, when I go to my order it says it... See more
Company replied
I ordered a bed incl. montage. Swiss Post Cargo CH AG was engaged for delivery and construction. The employees of Swiss Post Cargo CH AG worked for 30 mins. on the bed then told me that they leave now... See more
Company replied
Invited
I attempted 6x for payment and kept declining my order by Merchant though my cc are good .it was time consuming. Hopefully I will be happy with the product .
Company replied
Invited
Second product constantly got disappeared in my basket. Gladly with 4th attempt managed to make a complete order
Company replied
Invited
Cannot choose the right delivery day.
Invited
all good! easy to navigate
Invited
Ordering method easy. Hope delivery is fast!
Invited
Very fast, intuitive and easy
Invited
Was good purchase
Company replied
Easy, quick, practical. 👍🏻
Invited
Simple et efficace
Invited
Rapide et clair
Invited
Very user friendly platform
Invited
Exactly what I need
Company replied
Invited
Good descriptions. Easy to navigate.
Invited
worked pretty nice. found a nice offer.
Invited
easy and quick, just will wait for the product
Invited
Easy to use! Many options.
Invited
Good website….easy to use.
Invited
Very easy to use the site !
Company replied
Invited
Very easy to use and fast
you can find what you need
Invited
Easy to ordering reliable
Invited
Fast and easy!
Invited
I Love Home 24
Invited
Easy to buy.
Company details
About home24
Written by the company
Möbel einfach online kaufen, ganz bequem von zu Hause aus – der Onlineshop home24 macht's möglich. Egal, ob edle Designermöbel, Möbel im Industrial-, Skandi- oder Landhausstil oder elegante Wohnaccessoires – das umfangreiche Sortiment von home24 bietet für alle Einrichtungswünsche eine Vielzahl an Wohnideen. .
Einfach schön einrichten. www.home24.ch - Große Auswahl an Möbeln, Lampen und Wohnaccessoires - Kostenlose Retoure - 30 Tage Rückgaberecht
---Avec home24, faites vos achats en ligne tranquillement, depuis chez vous. Meubles de designers et accessoires déco, style industriel, scandinave ou maison de campagne : il y a pour tous les goûts, tous les budgets, et de quoi combler tous les amoureux de la décoration d'intérieur.
Avec home24, créez l'intérieur de toutes vos envies ! www.home24.ch - Des milliers de meubles et d'accessoires déco - Retours gratuits sous 30 jours.
Contact info
Switzerland
- www.home24.ch
4.5
Excellent
15K reviews
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Invited
Abundant catalogue, fair price
Abundant catalogue, great filters, cheap sending cost and fast web
9 February 2026
Reply from home24
Bonjour Jaime,
Merci beaucoup pour votre avis.
Nous sommes ravis que vous soyez satisfait de nos services et nous serons heureux de vous accueillir à nouveau dans notre boutique en ligne.
Cordialement,
Maya Winter de home24
Invited
super easy
very easy transaction and easy to find the product I wanted, price super and super I had no fee charge
7 February 2026
Reply from home24
Bonjour Sandra,
Merci beaucoup pour votre avis.
Nous sommes ravis que votre commande chez nous vous ait donné entière satisfaction et vous remercions pour vos commentaires élogieux.
Cordialement,
Maya Winter de home24
Invited
Reply from home24
Hello,
Thank you for your review.
We are delighted that you are satisfied with our services and look forward to welcoming you back to our online shop.
Kind regards,
Antje Tahlbach from home24
Reply from home24
Hello Archard,
thank you for your review.
We are delighted that you are satisfied with our services and look forward to welcoming you back to our online shop.
Kind regards,
Sandra Scholl from home24
Invited
Reply from home24
Dear Susana,
thank you for your positive review.
We are delighted that our range suits your taste! We greatly appreciate your praise and thank you for your purchase.
Kind regards,
Sandra Scholl from home24
Invited
Website is very easy to surf
Website is very easy to surf, what u click on is waht you receive
21 January 2026
Reply from home24
Hello,
thank you very much for your positive review.
It's great to hear that you like our shop so much and that you found what you were looking for! A huge thank you for your trust.
Kind regards,
Sandra Scholl from home24
Invited
Very easy to use the site !
15 January 2026
Reply from home24
Hello,
On behalf of home24, we thank you for your feedback.
Sincerely,
Mireille Blanchard
Invited
super easy!!!!!
7 January 2026
Reply from home24
Hallo,
vielen Dank für Ihren Kommentar.
Mit freundlichen Grüßen,
Mireille Blanchard
Invited
Reply from home24
Hello,
Thank you very much for your comment.
Sincerely,
Mireille Blanchard
Invited
Reply from home24
Hello,
Thank you very much for your review.
It's understandable that it might be difficult to rate our company if you haven't yet had an experience with us. Please feel free to update your review once you have received your order.
Sincerely,
Mireille Blanchard
Invited
Reply from home24
Bonjour,
Au nom de home24, nous vous remercions pour votre avis.
Cordialement,
Mireille Blanchard
Love the service
Love the service. Last purchase was an easy process and with a huge range I will be buying from here again. One downside for me would be the fact that there is limited customisation for products.
30 December 2025
Unprompted review
Reply from home24
Hello,
Thank you for your review. We regret that your experience did not go as planned.
Your feedback is essential in helping us identify areas for improvement.
Mireille Blanchard
Invited
Reply from home24
Hallo,
im Namen von home24 bedanken wir uns für Ihr Feedback.
Mit freundlichen Grüßen,
Mireille Blanchard
Invited
Second product constantly got…
Second product constantly got disappeared in my basket. Gladly with 4th attempt managed to make a complete order
26 December 2025
Reply from home24
Hello Olga,
Thank you for your critical review.
We regret that you were not satisfied and apologise for the inconvenience caused. We will gladly pass on your feedback for optimisation purposes.
Kind regards,
Antje Tahlbach from home24
Invited
Reply from home24
Hallo,
im Namen von home24 bedanken wir uns für Ihr Feedback.
Mit freundlichen Grüßen,
Mireille Blanchard
Invited
Reply from home24
Hallo,
Vielen Dank für Ihren Kommentar.
Mit freundlichen Grüßen,
Mireille Blanchard
Invited
Reply from home24
Bonjour,
Au nom de home24, nous vous remercions pour votre avis.
Cordialement,
Mireille Blanchard
Ordered a bed incl. construction, supplier left me with a 30% build-up bed on a saturday
I ordered a bed incl. montage. Swiss Post Cargo CH AG was engaged for delivery and construction. The employees of Swiss Post Cargo CH AG worked for 30 mins. on the bed then told me that they leave now without completion. They said it will take another 40 mins and that they do not have the time leaving me with a 30% constructed bed. On a Saturday. NEVER. EVER. AGAIN. WILL. I. ORDER. FROM. HOME24.
6 December 2025
Unprompted review
Reply from home24
Hello Jörg,
thank you for your review.
We are very sorry that your item was not delivered in perfect condition and sincerely apologize for this.
I have just forwarded your request to our specialist department. They will contact you again shortly.
Sincerely,
Sandra Scholl from home24
We never received our order and never got the refund
We ordered 4 dining chairs from home24.ch
But we NEVER received our order. They marked them as delivered but they never arrived.
We contacted them but they forwarded our messages to the "seller" and the seller replied that they already issued a refund to home24 so they admitted the chairs were not delivered.
The seller was responsive and replied quickly they already refunded Home24 and they sent us a receipt of the refund to Home24
Home24 has been not responding and we sent them tens of messages, they keep ignoring us !! There is no direct way to call them or get a hold of a customer service number.
Absolutely horrible experience!!!
No chairs and no money refunded! We lost 715 CHF for nothing!!!
Our purchase was with Home24.ch so we expect them to solve the issue!! Give us our money back!!
It has been a month and still no help!
Definitely not recommended
8 November 2025
Unprompted review
Reply from home24
Hello Ruba,
Thank you for your critical review.
We sincerely regret the circumstances you encountered and that you did not receive the item.
As your purchase was a marketplace order, the seller is solely responsible for handling your request. You can find their contact details directly on the item page or in your order overview.
We are happy to assist you in contacting the seller so that your issue can be resolved to your satisfaction. I have therefore forwarded your request to our specialist department. They will contact the marketplace seller and get back to you.
Kind regards,
Maya Winter from home24
Invited
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