Looking4.com - Airport Parking Reviews 22,577

TrustScore 3 out of 5

3.1

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers highlight the ease of the online booking process and decent prices. A number of people praised the company's swift action and communication when dealing with booking changes and other issues. Some reviewers appreciated the customer service, especially when they had made errors in their booking. Many customers express they have been using the service for years without issues and recommend the company. However, a few consumers have reported negative experiences, particularly regarding contacting the company. Some people mention difficulties in amending bookings, especially close to the deadline, and some were asked to cancel and rebook at a higher price. A minority of reviewers report that they were unable to contact the company, facing long waiting times or receiving no response to emails. Some reviewers report technical issues on the website.

Based on these reviews

Rated 5 out of 5 stars

Due to miscommunication with my wife, we booked twice the same parking for the same duration and same car. We identified this late. Alerting the company, i asked for payback of one of the 2 reservatio... See more

Rated 5 out of 5 stars

Bristol Airport. Booking made with ease online, i even had a cheeky discount code. Changed the car i wanted to leave, i amended my booking with no issues at all, it literally took seconds onlin... See more

Rated 1 out of 5 stars

I booked "Mystery Parking" with a promised 5-minute transfer. Instead, I was assigned to the Long Stay car park, which is 15 minutes away. Customer support (Ref: MSG0637715) confirmed in writing that... See more

Rated 5 out of 5 stars

Used this service a few times and very good customer service skills. Booked another stay and in put the wrong data for booking and didn’t realise until I got confirmation booking. Emailed them strai... See more

Company replied

Rated 5 out of 5 stars

We've used Jet Parks @Stansted a few times and we find it to be easy and secure. We park up and keep our keys with us. So our car stays where we leave it. We get on the big shuttle bus, which stop... See more

Rated 1 out of 5 stars

Should be Looking4Con! Booked parking at Manchester Meet & Greet at a decent price. Conditions included free amendment or cancellation up to 72 hours before arrival. My return flight time change... See more

Company replied

Rated 4 out of 5 stars

Although easy to book I did have problems amending my booking when it asks for extra info after payment. I emailed customer support who came straight back to me and when I emailed them the details, am... See more

Company replied

Rated 1 out of 5 stars

Booked last minute as an emergency, wasnt advised couldnt cancel as was within the 24hour period already. Quick to get my money but point blank refused to refund, despite my asking if I could get refu... See more

Rated 5 out of 5 stars

I have been using this website to book my airport parking and meet & greet service since having kids and needing to manage pushchairs, etc. After many years of using this company, I felt it was time... See more

Rated 5 out of 5 stars

Amazing as always. My flight had changed so I emailed Looking4Parking as I was unable to amend it myself. I gave them all of the details within the email and I received an email back within 48 hours... See more

Rated 1 out of 5 stars

I booked airport parking through Looking4.com because the quoted price looked decent in my local currency. But later, I found out my bank charged an overseas transaction fee — something Looking4.com n... See more

Rated 5 out of 5 stars

Such a great company! Got an amazing deal on 20 days parking whilst on holiday in Canada and their customer service is excellent. Days before the holiday I realised I had deleted the original confirma... See more

Rated 1 out of 5 stars

Given price, but kept being told there was a technical error, despite the money leaving my bank(subsequently cancelled by Looking4) . Contacted live chat who said there was nothing they could do and s... See more

Rated 5 out of 5 stars

Brilliant service once again from Looking4.com when asked to deal with a change to my booked parking times and flight numbers. This was not the first time they have helped me in situations like this,w... See more

Rated 5 out of 5 stars

We have used this company a few times recently and each time, everything has run smoothly, even when going out and in to different terminals. Our car has always been there, no waiting around.

Rated 1 out of 5 stars

Wanted to amend a booking a few days before the 72 hr deadline. I was told I couldn't and that ad to cancel and rebook (for a higher price obviously). Sent emails, spoke on live chat, was told that th... See more

Rated 5 out of 5 stars

I made an error on the booking, contacted Looking4.com via email and they were very helpful in sorting the problem out with no stress. I have used them in the past and will continue to use them in t... See more

Rated 1 out of 5 stars

Booked and paid for 4 days' Meet&Greet parking at LGW South through Looking4Parking. On arrival at the designated place and at the designated time: no-one from the operator - LGPC - was there. None o... See more

Rated 5 out of 5 stars

I have used Looking4parking for a good number of years and I have had to make the odd change to my booking. I was able to adjust or change my booking or on occasion I have had to cancel altogether.... See more

Rated 2 out of 5 stars

A very poor experience and most likely will never use this car park again. The bus drivers are arrogant, the car park was in a very poor condition so many deep potholes just not fit for purpose. You... See more

Rated 3 out of 5 stars

I booked the parking via Ryanair, I just needed a query on parking times. I needed to go around customer services of Ryan air..the 1st 2 agents of Ryanair are not helpful until I get to the 3rd agent.... See more

Rated 1 out of 5 stars

Tried to book parking at Luton airport. 5 times the app told me my credit card details were incorrect and it wasn't. Gave up and my card wasn't authorised. Booked elsewhere but when checking they h... See more

Rated 1 out of 5 stars

terrible experience. When booking, the website came up with “Technical Issue”. my payment showed in account as pending. tried to book twice same technical issue. As leaving fir airport, booked an... See more

Rated 1 out of 5 stars

I amended my booking on the website before the 72 hrs deadline. they failed to amend the booking. Sent an email but they only respond in 72 hrs too late for my problem. Can only contact them on l... See more

Rated 2 out of 5 stars

I do not recommend this service provider at all for Frankfurt-Hahn. The parking we booked in advance was unavailable because construction was blocking access. So we had to return to the airport to p... See more

Rated 5 out of 5 stars

I have booked airport parking through Looking4 many times and they are quick to respond when booking and with any changes I request. The cost is also very competitive and they give a wide choice of op... See more

Rated 5 out of 5 stars

I had a few problems with a booking I made for car parking at East Midlands Airport, purely my fault . The support team were amazing ! My request for help was answered promptly and everything put rig... See more

Company replied

Rated 2 out of 5 stars

So this company send you a link to leave a review on FeeFo who they pay to manage their reviews. I left a negative review only for 99% to be deleted by FeeFo and only one line left complaining about a... See more

Rated 5 out of 5 stars

Great prompt service. Got much cheaper deal than going direct. I messed my email up and didnt get email confirmation as a result but their rep sorted it all very quickly

Rated 1 out of 5 stars

I booked a parking, fast track security and escape lounge package. In recent weeks my mum has been put on an end of life pathway and was not expected to last more than a few days.. In which case we w... See more

Rated 1 out of 5 stars

Be careful! Used the service on RyanAir's site. The site showed a £10 saving on the direct parking at the airport. The location is miles away from the airport and the shuttle service takes you to the... See more

Rated 5 out of 5 stars

Air France cancelled our flights so we had to re-book - Looking4 changed tour arrival and leave times without fuss or charge, good service

Rated 1 out of 5 stars

Terrible customer service. Website worked and took payment. And then nothing. Tried to ask for my money back and got seven different people replying to my emails giving proof and answers screen shots... See more

Rated 5 out of 5 stars

We have used L4P many times now and we have always been satisfied. Even when there was a problem with our booking they have been very helpful in sorting out the problem very efficiently. We will conti... See more

Rated 5 out of 5 stars

I had a query with my booking and emailed to ask for assistance. They replied promptly and sorted the issue out. It was my own fault, I had entered my email incorrectly but they were able to make... See more

Rated 1 out of 5 stars

Booked jetparks Manchester for next month. Once payment was confirmed I looked at the booking and the arrival time had changed from AM to PM, and the return time from PM to AM. This was 100% not a m... See more

Rated 1 out of 5 stars

tried to book using tesco point, somehow they took it out of my bank and i never even entered bank detail, they have no phone number, filled out 2 wed cancellations, no one gets back, no one answe... See more

Rated 1 out of 5 stars

On 25th January 2025 I purchased a parking space at Luton Airport from 2nd to 7th May. I cancelled the booking on 21 April 2025, well within the free cancellation period as stated by the provider.... See more

Rated 2 out of 5 stars

The reservation system via Ryanair is so stupid. They booked only until midnight on the day I arrive when I come back on the evening. The only 2 options you have is to do another reservation, pay th... See more

Rated 1 out of 5 stars

Avoid at all costs. The state of my car when returned was shocking. My rear seats were all pushed down, the cover in my boot was opened and pushed forward, loose change, phone chargers and other thing... See more

Rated 5 out of 5 stars

I have booked the parking but unfortunately, the code wasn’t sent to me. I have directly contacted the recipient and they reverted to me the day after with all details needed. Very satisfied .


Company details

  1. Parking Lot

Information provided by various external sources

We work hard to find the best prices for airport parking and transfers. Our easy-to-use website will help you compare prices for low cost airport parking and airport transfers across the UK and the world.

We're Looking4Parking and we know everything there is to know about airport parking comparison. We know every product and every provider at EVERY major UK air and seaport. We even know what the drivers have for their lunch. This knowledge and expertise allows us to bring you the best airport parking deals on the web. Every single day of the year.

Contact info

3.1

Average

TrustScore 3 out of 5

23K reviews

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Rated 5 out of 5 stars

Swift response and resolution

I had my flight delayed by airline so had to add an extra day to my parking. There is no direct contact number so had to fill in a form which I did. To my surprise I got a response within an hour. I was instructed to book entire new parking session and they will out of goodwill refund my original parking session even though I did not pay for cancellation fee on my original parking session. I was refunded the first session fee upon providing them with new parking session reference. Very please with the service.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

I used this website for several times…

I used this website for several times but the customer service doesn’t exist here. Anytime you contact them, no answers back, no customer service, nothing, no apologies. If the operator change something you get a short notice and that’s it. You deal with everything yourself.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM - Proof of misleading information (Ref: MSG0645607)

Looking4Parking sold me a 'Mystery' deal for Stansted with a 5-minute transfer. After booking, they assigned me to the Long Stay car park.

I have a written email from their support (Ref: MSG0645607) where they explicitly admit: "Official Long Stay Car Park offers... a 15 - 10 minute of transfer time." >
Despite their own admission that the service is NOT what I paid for, they refuse to move my booking to Mid Stay (which actually has a 3-minute transfer). They told me to cancel and pay today's higher prices instead. This is a total breach of UK Consumer Rights and misleading advertising. I have kept all screenshots of the offer and their contradictory emails for my bank's chargeback process.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. The state of my car when returned was shocking. My rear seats were all pushed down, the cover in my boot was opened and pushed forward, loose change, phone chargers and other things stolen. One could assume my car was being used or at the very least very broken into. Told management. They couldn’t care less. I had to phone the police and report it. You can’t make it up.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Should be called Looking4Con!

Should be Looking4Con!
Booked parking at Manchester Meet & Greet at a decent price.
Conditions included free amendment or cancellation up to 72 hours before arrival.
My return flight time changed, so I thought I’d nothing else to do but amend the time, but no, they expected me to cancel my booking and rebook at a price almost £100 more!
When I questioned their terms and conditions showing free amendments, they came back with the ludicrous claim that they didn’t charge to carry out the amendment!!
The term amendment is pretty clear, a change to the original booking, in this case from 0800 to 1400.
Don’t book with these scammers unless you definitely know that you won’t have to amend anything.

30 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Sam,

Thank you for taking the time to post a review.

The free amendment refers to there being no amendment fee, not that there is no cost should you change your dates and times.

We are on live rates and the price is subject to change on a half hourly basis. Looking4.com have no control over the price, this is set by the car parks.

The car park booked has a window of 6 hours late and then charge their daily overstay fee. As your new return time was over the car park window did advise the amendment procedure as the price is likely lower than the car parks overstay fee.

We are sorry if you found the terminology regarding the free amendments confusing and we will pass the feedback on to the relevant team.

Kind Regards

The Looking4.com Team

Rated 1 out of 5 stars

Check what you are getting

Booked space in Jet3 car park from 2/01/2026 till 28/1/2026 unfortunately we loaded our car up with cases Car would not start we tried a few time no luck we were then panicking so we had to phone for taxi from Liverpool to Manchester Airport when we arrived at airport I email looking4parking and explained our situation I had purchased cancellation cover The rely was I I was only covered up to 1 hour before entry to car park. We were stressed getting to airport and checking in and then be told we would not get refund I did mention I was not looking for full refund but something would have been nice would think twice before using again. This is what is in terms (Requests to cancel bookings are only valid if you contact us directly. Cancellation requests can only be accepted during our office hours (which are Monday to Friday, 9:00am-5:00pm GMT) and remain subject to the above notice period. If you submit a cancellation request outside of office hours, please take into account that your cancellation request will only be accepted once our office hours start. If this is less than the notice period for the product then your cancellation request will not be accepted.)

2 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Tony,

Thank you for taking the time to leave a review.

I can view the email requesting to cancel the booking was sent after the pre-booked drop off time.

The cancellation protection does allow cancellations up to 1 hour prior to arrival at the car park, if this is outside office hours, the cancellation can be actioned online via My Bookings.

Unfortunately, as your cancellation request was sent after the final 1 hour of arrival at the car park this did not meet the terms and conditions and we were unable to cancel and refund the booking.

Depending on your individual circumstances, you may be able to claim the cost of your car parking back through any travel insurance you may have. If you require an insurance document to assist with the claim then please do not hesitate to contact us.

Kind regards,

The Looking4.com Team

Rated 4 out of 5 stars

Booking and amending

Although easy to book I did have problems amending my booking when it asks for extra info after payment. I emailed customer support who came straight back to me and when I emailed them the details, amended immediately.

27 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Mick,

Thank you for taking the time to leave a review.

We are glad our customer service team could promptly assist with amending your booking details.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Amended Booking

Made a mistake on return times, dropped an email to them and changed without fuss or cost.
Very quick also to acknowledge and change.
Thank you!!

26 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

We're happy to hear that we could quickly adjust your return time without any issues. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Speedy response and resolution

Speedy response and resolution

22 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Alicia,

Thank you for taking the time to leave a review.

We are happy to hear that our customer service team provided you with a speedy resolution.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Great communication

Used this service a few times and very good customer service skills. Booked another stay and in put the wrong data for booking and didn’t realise until I got confirmation booking. Emailed them straight away and was all resolved in less than a couple of hours

Great Service

21 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Jolanta,

Thank you for taking the time to leave a review.

We are happy to hear that you've had positive experiences with our customer service team. We appreciate your feedback and are glad we could quickly resolve the booking issue.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Top rapide et efficace grand merci

Top rapide et efficace grand merci

20 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Cher Manuel,

Merci d'avoir pris le temps de laisser un avis.

Nous sommes ravis d'apprendre que vous avez trouvé notre service client rapide et efficace.

Cordialement,

L'équipe Looking4.com

Rated 5 out of 5 stars

Really quick response

Really quick response

19 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Lisa,

Thank you for taking the time to leave a review.

We are happy to hear you had a speedy response from our customer service team and we thank you for using Looking4.com

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Problems fixed

I had a few problems with a booking I made for car parking at East Midlands Airport, purely my fault . The support team were amazing ! My request for help was answered promptly and everything put right in no time at all !! .

19 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Lesley,

Thank you for taking the time to leave a review.

We are happy to hear that our customer service team promptly resolved the booking issues you encountered. We appreciate your positive feedback and are glad we could help!

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Query answered very promptly and fully

Query answered very promptly and fully

12 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Paula,

Thank you for taking the time to leave a review.

We are happy to hear that our customer service team promptly resolved you query.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Excellent Service With Jet Parks @Stansted a few…

We've used Jet Parks @Stansted a few times and we find it to be easy and secure. We park up and keep our keys with us. So our car stays where we leave it. We get on the big shuttle bus, which stops at every zone, and it picks you up and drops you off again at the end of your holiday. Security barriers prevent unauthorised entry/exit.

We've just booked again and I didn't put in 2 passengers, so sent a message on their Contact Form and received a message saying all dealt with, and an amended invoice emailed to me. No problems.
Would definitely recommend Jet Parks

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Payback Granted after a mistake

Due to miscommunication with my wife, we booked twice the same parking for the same duration and same car. We identified this late. Alerting the company, i asked for payback of one of the 2 reservations, knowing from T&Cs that you cannot be payed back if you ask later 24 Hours of your 1st day stay. I was very happy when i learnt i would be paid back, which now practically occurred. Very glad about this outcome obviously!

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service, booked the park for 7 nights as that what it should have been but unfortunately got an infectious gastric disease while away which not only spoilt my holiday but as there was no contact whatsoever at the car park to inform them I would be 2 nights late had to take it on the chin when I got back and believe me I did, they actually charged me double the initial parking fee for 7 nights which I thought utter robbery so guys be aware of this lot if your late expect to be ripped off.

30 November 2025
Unprompted review

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