Merlin Cycles Ltd Reviews 79,384

Shopped with Merlin for years now (pretty much since cycle businesses went online). Always have good prices and reasonable choices (and often good deals on alternatives I might not have considered)... See more

Bought a full bike at a great discount. Arrived with a small scratch. Merlin quickly sorted out a payment to reflect that, no issues at all. I've used Merlin for many years because of their prices,... See more

A recent Connex Wipperman 10sp chain and some Sealskin waterproof gloves. Both at a good price & Ive degreased and hot waxed the chain ready for use on my Winter Road bike (and lots of future cleaning... See more

Merlin offers a good range of products, at value pricing. They back this up with easy ordering systems and a terrific, fast delivery. Plus, there is always easy contact, even via phone, if there are a... See more

Great comms, good prices, huge stock. Very happy either way Merlin Cycles, will buy again (from the US). I wish they were clearer on the tax liability for the customer. Even though the US import tax s... See more

Brilliant company and products always fair priced with other companies but also very good deals that carbt be beaten if you look out for them. Merlin is my top of the list bike shop to get parts from... See more

Bought afew items from here. I have used them before & as usual . decent choice of products at reasonable prices. The items arrive relatively quickly , well packaged & in tip top brand new condition-... See more

I've purchased two high end bike frames in the last three years and your company makes sourcing groupsets easy . Couple that with the pricepoint which is untouchable by any vendors here in the USA . I... See more

I’ve bought tyres and inner tubes from Merlin Cycles in this time. The prices of the items were one of the cheapest online, and with combined purchases it was delivered for free of charge. I sent bac... See more

Recently bought a Merlin Malt G2X GRX Gravel Bike. I'd been in two minds about buying one having ridden mountain bikes for decades but finally took the plunge. Wish I'd got one sooner as this bike is... See more

Due to a change of heart on a bike build I had to return rather a large order consisting of a groupset and suspension forks. I went down to the shop, explained the situation and the refund was sorted... See more

Competitively priced Bell MIPS helmet and keeps my head cool , but let down by Royal Mail which also isn’t free? - it arrived a few days late. Latest items ordered on a Thursday its now Tuesday w a... See more

I'm a regular user of Merlin and they are always my first website to look for what I want. The process of ordering goods is very simple and works well. Delivery is always very quick, often I'm info... See more

Unbelievably excellent service from Merlin, on multiple orders! I've ordered from these guys a few times and always fast and efficient but my last order they went above and beyond and got my tyr... See more

Great pricing, fast shipping, and expedient service made my experience a good one. Have bought two wheelsets from them, and would do so again without a thought. Even after customs fees, other vendors... See more

Merlin has been my preferred source for cycling related goods for a number of years. I often take advantage of special offers but I have also found that the pricing of all their goods is better value... See more

Great shop to buy from. Bought a full set of xt brakes absolute bargain price. Didn't come in original shimano box just a plain one, but all items were individually bagged and well packaged. Really gr... See more

I was a bit apprehensive about ordering component from UK (I am in South Africa). The price the wheel was very attractive and so I pulled the trigger. The whole process carried out smoothly and the wh... See more

Great prices, excellent range of products and very efficient delivery. Bike-build was obviously very carefully completed and quality-checked, requiring no tweaks after removing from the very well-pac... See more

I recently bought 2 batteries from Merlin Cycles and expect that they will be first class items. I only cycle Feb til Sept so haven't got using them yet, but as I had heard good reports beforehand al... See more

After some email Q & A bought a DT Swiss wheelset from Merlin. Good price and prompt delivery. Having been assured that this upgrade would be fine for my bike, bit disappointed that the transfer of br... See more

Surprised by how great this worked out. I’m in the USA so ordering internationally made me a bit nervous about if I was getting scammed or the product was being misrepresented. Neither of those two co... See more

Delivery was made quickly, without an issue. The pump I'd ordered, which had excellent reviews elsewhere, turned out to be rubbish. The most expensive pump I've ever bought, binned it within days of... See more

I’ve purchased bike parts many times from Merlin. Competitive prices, excellent range of products and always delivered on time. Never let me down unlike one or two other companies who I won’t mention... See more

Great experience. Bought some new Rockshox forks for my MTB. The price was great, even cheaper than a lot of 2nd hand ones on eBay. I just went for the free 2 day shipping and as I bought them duri... See more

Needed a new cassette at a sensible price, ordered on a Friday morning and it arrived next day on Saturday morning, free postage too. Now you can't get better service than that.

Ordered a few bits & pieces from Merlin now and I’ve also called to ask advice a few times too. Service has been fantastic! Most recently took advantage of their offer for a set of DT Swiss gra... See more

Great products at good prices great service and delivery too !!! 🤓 Abus Gamechanger 1 helmet previous one now been replaced as 5years old. Yeah I liked so much I got another one 😄 Sis Rego strawb... See more

I have used Merlin Cycles numerous times as one of my go to suppliers for my cycling needs. Living in Canada and with other UK online cycle stores not shipping world wide, MC is now my only supplier.... See more

After receiving a faulty valved Camelback Podium bottle, I had trouble with the return form but was promptly supported via email on how and where to send my return. I was sent a replacement very quic... See more

Guys at Merlin built my Felt AR to a high standard. Delivery was seamless. I was kept informed of delivery times by them and their courier through every stage. Delivery bike box was of a high standar... See more

Merlin are the first choice with anything cycling related. Why? Incredibly good prices, uncomplicated and prompt service which is as close to guaranteed as it gets. It's the simplicity and trustwor... See more

I was looking for a new Bosch battery for my 10 year old KTM e-bike and after a lot of research Merlin were up to half the cost of some batteries and considerably cheaper than all the rest. It was del... See more

I purchased a GRX Di2 components set - am located in USA. Price was very competitive, availability online was transparent. Easy to transact and no errors. They met their performance commitments on shi... See more

Delivery is fast no question about it. However the item was opened doesn’t look brand new. When I contacted and let them know about the issue the response was “ Thats completely normal, its just the... See more

Product was great but website experience is TERRRRIBLE. Please do something to improve because it's really poor and must be losing you business. I tried to order an item once and didn't realise that I... See more

Great price. Quick despatch. Fox fork exactly as described. The only issue is the UPS International delivery was much slower than promised and their tracking info is so poor that for a week I could... See more

Had our sons MTB in for a service. Unfortuatly on his first ride we had some issuses invoving bolts not torqued up correctly. This caused damage to the bike. The bike was returned and everything put r... See more