PostNord i Danmark Reviews 2,171,929

As one of the biggest parcel transport providers, it's sometimes hit or miss. The logistics operation are usually 100% although if the issue arises, customer service was always prompt to help and inve... See more

[Edited] They marked my package as received, but I didn’t receive anything. When I tried to complain, they said that only the sender can file a complaint. Update: I downloaded the app and got... See more

Not always am happy about postnord, but they would get 8/10 from me, that is actually pretty good for big company. sometimes they "f"up, but mostly dont complain. i would not give it a 5star, as prett... See more

the package arrived in ok condition only that the courier services are very very slow. on chat, the robot is useless. immediately gives you an answer that does not answer your question and closes the... See more

The "path" and status of delivery was very "transparent". Two suggestions! Indicate the time of delivery as specific as possible, so we'd be sure to be home, or if not, alert a neighbor, or leave a... See more

I have to say that the delivery service has improved significantly. Some years ago, I had a bad experience where I received a text message saying nobody was home, even though I was at the addre... See more

Jeg er så glad for at I benytter min pakkepostkasse i stedet for at smide mine pakker på jorden, som andre transportører. Det får mig til, hvis muligt, at vælge PostNord frem for andre. Tak. 👍

I am very pleased that parcels have been arriving faster recently, and notifications allow you to schedule their pickup. Today I received a parcel from Amazon in a damaged box. The box was thin and... See more

The location of the Nærboks in Lysholm Alley, Haslev is quite hidden with no signs indicating where to find it. After going inside Super Brugsen and asking for the exact location TWICE, I was finall... See more

Parcel arrived timely. Before its arrival in Denmark from abroad, Post Nord asked me if wanted the delivery at any nearby parcel centre. I collected it from the Parcel Centre once PostNord informed me... See more

Is it possible that postnord has no contact number?off course I tried to contact customer service via chat on the app for two weeks now and every time I get same answer they are so busy try again la... See more

Speedy delivery is a game-changer, makes life so much easier. It's awesome getting packages quickly without any hassle. Knowing things will arrive on time takes away the stress. Super happy with s... See more

Great service. My package from Spain was repackaged in a secure box when it burst open in transit. Everything arrived in good condition with a comprehensive explanation from the delivery guy, Paul her... See more

For my building and many of the surrounding buildings, Post Nord doesn't have to have a key, we can open the door remotely which facilitates immensely receiving our packages. That's what happened toda... See more

Support is completely unresponsive. I’ve had open cases for 3 weeks about paying international taxes so my order can be delivered, no reply, no update, nothing. At this point the items appear lost and... See more

"I'm absolutely blown away by the delivery service from PostNord! I ordered a package and it arrived super quickly, considering it was sent from the other side of Denmark. The tracking was spot on an... See more

Well, it is PostNord. An embarrassment aided financially via taxpayers. Shut it down and take whatever little scrap left from anywhere and everyone involved - Kim Pedersen, for example, shouldn't be a... See more

Six packages in a row got marked as "wrong adress" after moving to a new office, despite the new place being very visible and obvious. Cost us lost customers and buying new labels. Support replied fiv... See more

Postnord is getting less and less trustworthy. On parcel disappeared, one is not to be found, a 3rd was said to be delivered and wasn’t, but I did received a picture of someone else’s house with a... See more

Det er den anden pakke indenfor 6 uger i har mistet og ingen kan fortælle hvad der gik galt. Jeg bor 500 meter fra deres Terminal i Taulov og kan se pakken blev leveret til terminalen, men fra termina... See more

Once again Post denmark prove to be most incompetent service in denmmark! Another package mark as delivered "could not be delivered", yet were home all day long and not one attempt at delivery has bee... See more

Was waiting for a delivery. I’m currently immobile and can’t go anywhere, hence i gave my mobile number on the delivery info upon ordering. The doorbell is broken by the street to our residents front... See more

I opened a chat with customer support about my package, waited 2 hours one day, 4 hours the next day. They answered 5min after my package was delivered (after 6 hours of not responding), only to respo... See more

Have had few deliveries from Amazon with postnord which is labeled DELIVERED but not receiving it. Once also delivered to the neighbors house. It’s not like our houses here is not labeled with names a... See more

Poor handling of my packages lately, one had to be returned to the sender because of how damaged it was. Another two got delayed one of them been delayed for almost 10 days. There customer service wor... See more

A "Quickbrev", with life Kefir-culture (speed was required), was posted on Monday (from Jutland destined for Sjaelland). The letter didn't arrive at its destination until Friday!! One pays thr... See more

AVOID AT ALL COSTS!! Worst company to ever come out of northern Europe! They are so immensely bad at their job and you are almost guaranteed to not receive whatever you are expecting in time or in f... See more

The package appeared delivered at the door of my appartment, but there was nothing there. The app was not working properly so I could not view the delivery photos. And on top on that, when I conctacte... See more

None of my packages are ever delivered to my home. They say they attempted delivery, but that’s clearly not true—I’ve had to pick up every single package from another location. They have my phone numb... See more

A package for me arrived and was being held at customs on the 18/12. On the 2/1 I received the letter from Postnord regarding the payment but the 10-day limit had already passed. I contacted Postn... See more

I am beyond furious with PostNord. My important package was sent over THREE WEEKS ago, and it’s still missing. No tracking updates, no way to trace it, and absolutely ZERO customer support. There is... See more

Again delivery person says that we are not home and couldnt deliver, when we have been home all day. This happens now all the time when postnord should deliver package. So disappointed. Customer s... See more

Problems again. 75% of deliveries in the past 2-weeks have had complications: delayed or lost. The driver assigned to my region refuses to drive on 1cm of snow OR read the Modtager Flex options for al... See more

Deliveries are delayed about 7 out of 10 times. They don’t even stick to the updates shown in their own app. On the day of delivery, you stay home waiting, but there’s no sign of your package. More th... See more

PostNord was usually okay, but my last three experiences with them have been outrageously awful: 23-12-24 to 30-12-25 my parcel was in a PN terminal. 30-12-25 to 16-01-26 my parcel was in a P... See more

No interest in assisting when they lose a package. After being forced on their chat for 3 hours, the employee who picks up the case simply closes the chat when I explain the issue. I already avoid usi... See more

The service takes too long to deliver. I orderded a product a day after a product and it arrived before the other product, which missed its expected arirval date. No deliveries over the weekend eit... See more

I'm glad that I receive text notifications when a package is delivered because then I have to go looking for it. Unfortunately your delivery team doesn't seem to read the instructions that I submitted... See more

Super slow considered other delivery services in Denmark (DAO) which cost the same or even less. The package was dropped off in the kiosk on Friday at 16.00 and was only picked up in transport on Mond... See more

I lives in Brabrand. But parcel sent me to tilst which is 5 km far from my location. I have suffered one more bad experience to postnord. I have sent an important document from aarhus to Copenha... See more